This position will include:
Answering and directing all calls appropriately and efficiently
Process and confirm room reservations
Greet, register and assign rooms to arriving guests
Present statement of charges to departing guests and receive payment for services
Respond to guest’s questions or concerns
Ensure work areas and equipment are kept functional and orderly at all times.
Who we are looking for:
A hardworking, positive and proactive individual
Ability to work cooperatively
Shift and weekend work is required
Must be well groomed and willing to wear a uniform as per the hotel dress code standards.
Must abide by the dress code standards
Must be honest and trustworthy
Excellent written and oral communication skills
Excellent organizational skills
Excellent telephone skills
Must have the ability to handle and solve customer related concerns and complaints and report to supervisor as necessary
Knowledge and Training:
Knowledge of clerical and basic accounting procedures.
Aware of POS systems and basic computer operations.
No previous experience is not required.
Thank you to all applicants for their interest in this opportunity, only candidates selected for an interview will be contacted.