Careers

Why We Believe What We Believe

If you have ever stayed at a hotel, then you know that some of the most important aspects of your stay included a clean and comfortable room; good food served in a reasonable time; and warm, friendly hotel staff that made you feel welcomed.  If they did their job properly, then you wanted to come back and stay at that hotel again and you probably even told your friends and family about how enjoyable your stay was. 

The secret to making sure that good customer service happens time and time again starts with you, the employee, and us the company.  We are committed to making sure that you are provided with great “internal customer service” so that you can provide great “external customer service” to our valued Guests who choose us over many other hotels and motels.


Our Current Job Openings

Housekeeper · Part-time

Location: Moose Jaw, SK

This position will include:

Maintaining a neat and clean home for visitors

Taking part in laundry duties as required

Washing floors of guest bathrooms, hallways, lobbies, and other assigned areas as required

Dust and sanitize furniture and clean, polish and sanitize appliances

Vacuum carpeting, area rugs, draperies, upholstered furniture

Clean and sanitize washrooms, fixtures and surfaces

Wash doors, windows, walls and bathroom ceilings

Maintain all bedroom and bathroom linen and amenities

Perform any other job-related duties assigned by the supervisor

 

Who we are looking for:

Must have well-groomed appearance at all times

Ability to work cooperatively

Must know how to operate and perform routine maintenance on equipment located in the housekeeping department

Must have physical stamina to maintain a rigorous pace of work

Apply safe work practices where established

Shift and weekend work is required

Must be able to stand for long periods of time

Must abide by the dress code standards

Some physical labour and heavy lifting is required

Must be able to perform efficiently under pressure and within time restraints

Must be honest and trustworthy

 

Skill Requirements:

Excellent written and oral communication skills

Excellent organizational skills

Must have the ability to handle and solve customer related concerns and complaints and report to supervisor as necessary

 

Knowledge and Training:

Knowledge of WHMIS program

 

Industry Experience:

Previous housekeeping experience is an asset

 

Thank you to all applicants for their interest in this opportunity, only candidates selected for an interview will be contacted.

Front Desk Attendant · Part-time

Location: Moose Jaw, SK

This position will include:

Answering and directing all calls appropriately and efficiently 

Process and confirm room reservations

Greet, register and assign rooms to arriving guests

Present statement of charges to departing guests and receive payment for services 

Respond to guest’s questions or concerns

Ensure work areas and equipment are kept functional and orderly at all times

 

Who we are looking for:

A hardworking, positive and proactive individual

Ability to work cooperatively

Morning, afternoon, evening and weekend shift work is required

Must be well groomed and willing to wear a uniform as per the hotel dress code standards

Must abide by the dress code standards

Must be honest and trustworthy

 

Skill Requirements:

Excellent written and oral communication skills

Excellent organizational skills

Excellent telephone skills

Must have the ability to handle and solve customer related concerns and complaints and report to supervisor as necessary

 

Knowledge and Training:

Knowledge of clerical and basic accounting procedures

Aware of POS systems and basic computer operations

 

Industry Experience:

Previous Experience as a front desk attendant is an asset.

 

Thank you to all applicants for their interest in this opportunity, only candidates selected for an interview will be contacted.

Duty Manager · Full-time

Location: Moose Jaw, SK

Description of Duties:

Assist with the operation of the front desk (answering phone, taking reservations, checking in/out guests, transferring calls, cash outs)

Assist with the Housekeeping Department (room inspections, cleaning rooms if required, cleaning laundry if required)

Assist with the operation of the Café Café (seating customers, assisting wait staff, taking cash)

Assist with the operation of the Lounge (assisting server, preparing drinks, running food, taking cash)

Assist with the operation of the Nightclub or Pub (scheduling, policing, assisting staff). Perform security walkthroughs of the entire hotel premise

Complete beverage orders (requisitions are required for this procedure)

Communicate to the General Manager of daily activities through a logbook

Ensure hotel standards are being followed and reviewed regularly

Ensure department procedures (open & closing duties, cleaning lists) are being adhered to

Perform any other duties that may be assigned from time to time by the General Manager

 

Position Requirements:

Must wear professional and appropriate attire

Must have a well-groomed appearance at all times

Must be able to perform efficiently under pressure and within time constraints

Must be honest and trustworthy

Must have ability to work cooperatively with all hotel employees

Must be aware of all company policies, procedures, amenities and services

Must be flexible for day or night shifts, as well, split shifts if necessary

Skill Requirements:

Excellent written and oral communication skills

Excellent organizational skills

Positive attitude towards the hotel and the hotel industry in general

Must have the ability to handle and solve customer related concerns and complaints and report to management as necessary

 

Knowledge and Education:

Degree in hotel management

Must have complete knowledge and understanding of all the company’s policies, standards and procedures, as well as being familiar with Provincial labor and safety regulations

General knowledge of tourism industry and attractions in the immediate area

Knowledge of hotel management computer system and POS system

Customer Service

 

Industry Experience:

A minimum of one-year management experience is required

 

Salary will be commensurate based on experience and education. Thank you to all applicants for their interest in this opportunity, only candidates selected for an interview will be contacted.