Why We Believe What We Believe

If you have ever stayed at a hotel, then you know that some of the most important aspects of your stay included a clean and comfortable room; good food served in a reasonable time; and warm, friendly hotel staff that made you feel welcomed.  If they did their job properly, then you wanted to come back and stay at that hotel again and you probably even told your friends and family about how enjoyable your stay was. 

The secret to making sure that good customer service happens time and time again starts with you, the employee, and us the company.  We are committed to making sure that you are provided with great “internal customer service” so that you can provide great “external customer service” to our valued Guests who choose us over many other hotels and motels.

Our Current Job Openings

Part-Time Server

Location: Moose Jaw, SK

The Heritage Inn Hotel & Convention Centre is hiring!

Terms of Employment: On Call, Shift, Weekend, Day, Evening

Salary: $13.00/hour

Experience: Previous experience is an asset

Duties Include:

  • Greet patrons, present menus, make recommendations and answer questions regarding food and beverages
  • Take orders and relay to kitchen and bar staff
  • May recommend wines that complement patrons' meals
  • Serve food and beverages
  • May prepare and serve specialty foods at patrons' tables
  • Present bill to patrons and accept payment
  • Clear and reset tables

Apply online or in-person with your resume at the hotel.

Job Types: Part-time, Permanent

Salary: From $13.00 per hour

Flexible Language Requirement:

  • French not required


  • Day shift
  • Evening shift
  • Monday to Friday
  • Night shift
  • On call
  • Weekend availability


  • Serving: 1 year (required)


  • Serve It Right Saskatchewan (required)

Work Location: One location

General Manager - Hotel

Location: Moose Jaw, SK

Job description

Heritage Inn Hotel & Convention Centre is a family owned and operated independent chain of small market hotels in Western Canada. We are looking for leaders to be placed in various locations across our chain who want to work in a close knit family business. Ideal candidates care about their work, strive for more, take initiative, are curious, challenge the status quo, embrace change and thrive in a collaborative work environment. Our culture is based on hard work, trust, integrity, agility, innovativeness and honesty. We create an open and supportive working environment with tremendous opportunity for in-depth career, learning and skill development.

ABOUT the Position:

Reporting to the VP Operations, the Hotel General Manager is responsible for overseeing the day-to-day operations and management of the hotel and its staff in providing excellent customer service while ensuring the hotel’s profitability. Shift and weekend work is a requirement of the position.

The main responsibilities of the position include the planning, organizing, and directing of all hotel operations and services, including F&B, housekeeping, maintenance and front of the house.


  • Leading, planning, organizing, and directing of hotel services, including front desk, meetings/banquet/food/beverage, sales, housekeeping, maintenance and accounting
  • Ensuring excellent customer service to all guests
  • Maximizing profitability through revenues and cost and labour control by overseeing revenues and expenses and working within budgets
  • Participating in sales and revenue strategies
  • Assisting in the development of the annual budget, business and marketing plans in order to implement and monitor such plans and participate in local and regional sales and marketing efforts
  • Developing and maintaining business through rapport and connection with the local community


You are a hardworking, knowledgeable and proactive management professional with a minimum of 5 years experience within the hospitality and/or customer service Industry with 3-5 years in a management position.

You are a hands-on and detail oriented leader and team player with a ‘willingness to learn’ and ownership attitude and have related past experience. You have enjoyed a progressive career path within the industry and may have relevant certifications.

You have an understanding and knowledge of Provincial Labour standards and regulations, WCB regulations, and OHS programs.

Financial planning and budgeting experience will be considered an asset.

In addition to being well organized with excellent written and oral communication skills, you can demonstrate a track record of providing superior leadership and customer service through honesty, integrity, and strong interpersonal skills.

ABOUT The Compensation

Compensation and benefits package commensurate with experience. Details will be discussed in the interview process.

Benefits also include wholesale purchasing.

ABOUT The Next Steps

If you meet the qualifications and believe this is the right fit for you, apply immediately.

We encourage all interested applicants to consider this excellent opportunity, but please note only those with closely aligned skills and experience will be contacted for an interview.

Job Types: Full-time, Permanent

Salary: From $55,000.00 per year


  • Dental care
  • Discounted or free food
  • Extended health care
  • On-site parking

Flexible Language Requirement:

  • French not required


  • Monday to Friday
  • On call
  • Weekend availability

Work Location: In person

Hotel Maintenance Manager

Location: Moose Jaw, SK

The Heritage Inn Hotel & Convention Centre is looking to fill the role of a Maintenance Manager. The right candidate will supervise and coordinate all maintenance activities within the hotel. Ensure that safe work practices are being followed. Establish and follow a maintenance program for weekly, monthly and annual preventative maintenance on all equipment and the buildings. Keep a detailed log book on all daily activities and observations. Maintain a professional and pleasant attitude and provide excellent customer service to ensure customer satisfaction.

Description of Duties:

  • Coordinate daily activities and schedules of all maintenance staff, when applicable.
  • Respond to guest concerns and complaints quickly and efficiently.
  • Ensure that all maintenance requests are dealt with immediately.
  • Ensure that all the interior and exterior areas of the hotel are kept clean and safe at all times.
  • Order and pick up materials required to carry out repairs on the hotel equipment and buildings, with the General Manager’s approval.
  • Ensure cleanliness and chemical upkeep of the pool and hot tub within Provincial Health and Safety regulations.
  • Keep the maintenance shop organized and stocked with the minimum requirements of light bulbs, batteries and other basic maintenance items used on a regular basis.
  • Keep boiler and electrical rooms clean, safe and unobstructed at all times.
  • Keep all the hotel equipment in good and safe working order, and inform the General Manager of all deficiencies that could result in total break down of such equipment.
  • Inform Front Desk staff immediately of all out of order guest rooms (OOO) and any current or upcoming maintenance projects that could jeopardize the comfort or safety of hotel guests.
  • Obtain quotes, and when approved, coordinate the activities of outside contractors and repairmen.
  • Perform any other job related duties as assigned by the General Manager. Attend department head meetings as required.

Position Requirements:

  • Must have physical stamina to maintain a rigorous pace of manual work
  • Must have the ability to work cooperatively with all other hotel employees
  • Must be available or have alternative contact in place on a 24 hour basis
  • Shift and weekend work is required
  • Must be able to stand for long periods of time
  • Must wear a uniform as per hotel standards
  • Some physical labor and heavy lifting is required
  • Must be able to perform efficiently under pressure and within time restraints Must be honest and trustworthy
  • Must maintain well groomed appearance at all times Apply safe work practices where applicable

Skill Requirements:

  • Must have the ability to safely operate a wide range of power and hand tools
  • Excellent written and oral communication skills
  • Excellent organizational skills
  • Must have the ability to handle and solve customer related concerns and complaints and report to management as necessary

Knowledge and Training:

Must know all company policies, procedure, amenities and services Complete knowledge of WHMIS program

General knowledge of tourism industry and attractions in the immediate area May require knowledge of basic computer operation

Industry Experience:

A minimum of one year experience in a maintenance related position.

Benefits also include wholesale purchasing.

Job Type: Full-time


  • Dental care
  • Discounted or free food
  • Extended health care
  • Life insurance
  • On-site parking
  • Vision care

Flexible Language Requirement:

  • French not required


  • Monday to Friday
  • On call
  • Weekend availability

Work Location: In person