The Heritage Inn Hotel & Convention Centre in Brooks, Alberta is hiring!

What You Will Do:

• Prepare ingredients
• Follow recipes and cook meals from a pre-determined menu
• Maintain a visually appealing food presentation
• Collaborate with our talented culinary team
• Ensure kitchen cleanliness and adherence to food safety standards
• Participate in a fast-paced, high-energy kitchen

Who We Are Looking For:

• A professional with proven experience
• Someone with passion for food and a keen eye for detail
• A cook with knowledge of various techniques and cuisines, especially Western foods, brunch specials, and meals from the grill
• Someone with strong communication and teamwork skills
• Someone with the ability to thrive under pressure
• 2 years of experience preferred

Why Choose Us?

• A fun and inviting atmosphere with a great team
• A collaborative and supportive environment
• Opportunities for growth and career advancement
• Discounts on food, hotel stays, and wholesale purchasing
• Training provided, as necessary

Pay based on experience.

Thank you for all those who apply; only the candidates considered for an interview will be contacted directly.

The Heritage Inn Hotel & Convention Centre in Cranbrook, British Columbia is hiring!

What You Will Do:

• Demonstrate a thorough knowledge of food and beverage items.
• Serve and ensure guests meals are pleasant and enjoyable.
• Clear, wipe, and reset tables and chairs to proper settings after guests leave.
• Deliver room service orders to guests.
• Serve alcoholic beverages.
• Handle financial transactions and reconciliations.

We Are Looking For Someone Who:

• Is a hardworking, positive, and proactive individual.
• Is available for weekend and evening work.
• Has excellent organization and communication skills.
• Cares about their professional appearance and follows uniform and dress code standards.
• Is able to perform efficiently under pressure.
• Has complete familiarity with operation of POS systems.
• Has knowledge of provincial liquor regulations.

Training/Requirements:

• 1 year experience an asset
• Must have Food Safety Level 1 certification

Thank you to all applicants for their interest in this opportunity; only candidates selected for an interview will be contacted.

The Heritage Inn Hotel & Convention Centre in Cranbrook, British Columbia is hiring!

What You Will Do:

• Maintain an inventory of vacancies, reservations, and room assignments.
• Register arriving guests and assign rooms.
• Answer inquiries regarding hotel services and registration by telephone, email, and in person.
• Provide information about services available in the community and respond to guests’ concerns.
• Compile and check daily record sheets, guest accounts, receipts, and vouchers using computerized or manual systems.
• Present statements of charges to departing guests and receive payment.

We Are Looking For Someone Who:

• Has strong computer skills
• Has strong attention to detail
• Has excellent customer service and communication skills
• Has previous hospitality experience (preferred)
• Cares about their professional appearance and follows uniform and dress code standards

Thank you to everyone who applies; only those considered for an interview will be contacted directly.

The Heritage Inn Hotel & Convention Centre in Cranbrook, British Columbia is hiring!

What You Will Do:

• Make recommendations about wines and other drinks
• Prepare and serve beverages
• Present bills to patrons at the bar and accept their payment
• Clear and reset seating

Who We Are Looking For Someone Who:

• Has a positive, proactive, and caring attitude
• Cares about their professional appearance and follows dress code standards
• Works well under pressure
• Has excellent oral communications skills
• Demonstrates exceptional customer service skills
• Has their Serving It Right certification

Other:

Benefits include discounted hotel stays and wholesale purchasing.

Thank you to everyone who applies; those being considered will be contacted directly.

The Heritage Inn Hotel & Convention Centre in Cranbrook, British Columbia is hiring!

What You Will Do:

• Hire, train, and supervise all restaurant staff
• Provide ongoing training for all new and existing staff, as determined in the evaluation process
• Conduct performance evaluations of the department staff
• Respond to guest concerns quickly and professionally
• Coordinate daily tasks and schedules of the department staff
• Ensure all new employees are properly trained
• Keep work area stocked, organized, and clean at all times
• Ensure work areas and equipment are kept functional and orderly at all times, reporting any deficiencies, as necessary

We Are Looking For Someone Who:

• Cares about their professional appearance and follows dress code standards
• Maintains a positive and proactive attitude in a fast-paced environment
• Has strong leadership skills
• Has exceptional communication and customer services skills
• Is organized, can perform under pressure within time restraints, and has problem-solving abilities
• Has Food and Beverage Server Certification
• Applies safe work practices

Please Be Aware:

• Shift and weekend work is required
• This job can require standing for long periods of time
• Some physical labour and heavy lifting is required

Other:

• Benefits include discounted hotel stays and wholesale purchasing
• Wage is based on previous experience.

Thank you to those who apply; successful applicants will be contacted directly for an interview.

The Heritage Inn Hotel & Convention Centre in Cranbrook, British Columbia is hiring!

The Assistant Front Office Manager will play a crucial role in supporting the day-to-day operations of our hotel’s office and front desk. This individual will assist with administration, manage supplies, and ensure smooth communication between departments.

What You Will Do:

• Provide administrative support to the Front Office Manager and other hotel departments, as needed
• Assist in managing and organizing office operations and procedures
• Coordinate and schedule meetings, appointments, and events
• Maintain and order office supplies, ensuring inventory is well-stocked
• Handle guest inquiries, reservations, and requests with professionalism and efficiency
• Prepare and manage correspondence and documents
• Assist in onboarding and training new staff members
• Monitor and manage office equipment and ensure proper maintenance
• Support the implementation of hotel policies and procedures
• Address and resolve guest complaints and concerns in a timely manner, reporting them to the Manager, if necessary
• Collaborate with other departments to ensure seamless operations and exceptional guest service

We Are Looking For Someone Who:

• Has at least 2 years of experience in a front desk role in the hospitality industry (previous experience in an administrative or office management role preferred)
• Has strong organizational and multitasking skills with attention to detail
• Has excellent communication and interpersonal abilities
• Is proficient in Microsoft Office Suite and Google Workspace
• Has the ability to handle sensitive information with discretion and confidentiality
• Has strong problem-solving skills and a proactive approach to tasks
• Has the ability to work well under pressure and adapt to a fast-paced environment

Other:

• Benefits also include wholesale purchasing and discounted hotel stays.

Thank you to all those who apply; only those considered for an interview will be contacted.

The Heritage Inn Hotel & Convention Centre in Cranbrook, British Columbia is hiring!

What You Will Do:

• Maintain cleanliness and sanitation of public areas including the lobby, hallways, elevators, and restrooms.
• Ensure that all public areas are free of trash, debris, and hazards.
• Regularly inspect and restock supplies such as paper products and soap in restrooms.
• Respond promptly to guest requests and inquiries, ensuring a high level of guest satisfaction.
• Report any maintenance or safety issues to the appropriate department.
• Adhere to all health and safety regulations and hotel policies.

Qualifications:

• Ability to work effectively in a fast-paced environment with minimal supervision.
• Strong attention to detail and organizational skills.
• Flexibility to work various shifts, including weekends and holidays.
• Experience with household/building repairs preferred.

Please Be Aware:

• This job may require standing for long periods of time, as well as repetitive actions such as bending, reaching, and lifting.

Thank you to all those apply; only those considered for an interview will be contacted.

The Heritage Inn Hotel & Convention Centre in High River, Alberta is hiring!

**Please Note: This is an Overnight Shift from 11 pm to 7 am**

What You Will Do:

- Answer and direct calls appropriately.

- Process and confirm room reservations.

- Greet, register, and assign rooms to arriving guests.

- Present statements of charges to departing guests and receive payments.

- Perform daily reporting using computerized and manual systems.

- Answer enquiries regarding guest services.

- Process guest registrations through e-mail, telephone, or in-person.

- Ensure work areas are stocked and equipment is kept functional.

- Reconcile online reservations daily.

We Are Looking For Someone Who:

- Is a hardworking, positive, and proactive individual.

- Is able to work cooperatively with others.

- Is available for night weekend shifts.

- Cares about their professional appearance and follows uniform and dress code standards.

Skill Requirements:

- Excellent written and oral communication skills.

- Exceptional organizational skills.

- Professional telephone etiquette.

- Able to handle and solve customer related concerns and report them to a supervisor, as necessary.

Thank you to all applicants for their interest in this opportunity; only candidates selected for an interview will be contacted.

The Heritage Inn Hotel & Convention Centre in Pincher Creek, Alberta is hiring!

What You Will Do:

• Report to the Maintenance Manager and General Manager.
• Operate industrial vacuum cleaners to remove scraps, dirt, heavy debris, and other refuse.
• Wash windows, interior walls, and ceilings.
• Empty trash cans and other waste containers.
• Sweep, mop, scrub, and wax hallways, floors, and stairs.
• Clean snow and ice from walkways and parking areas.
• Cut grass and tend grounds.
• Make adjustments and minor repairs to heating, cooling, ventilating, plumbing, and electrical systems.
• Contact tradespersons or contractors for major repairs.
• Perform other routine maintenance jobs such as painting and drywall repair.
• May move heavy furniture, equipment, and supplies.
• Ensure that security and safety measures are in place in the establishment.

Please Be Aware:

• This job may require vigorous/heavy movement and lifting.
• This job may require standing for long periods of time.

Benefits Include:

• Discounted hotel stays and wholesale purchasing.

Thank you to all those who apply; candidates considered for an interview will be contacted directly.

The Heritage Inn Hotel & Convention Centre in Pincher Creek, Alberta is hiring!

What You Will Do:

• Reporting to the hotel's General Manager, supervise and coordinate all maintenance tasks within the hotel.
• Ensure that all the interior and exterior areas of the hotel are kept safe at all times.
• Carry out repairs on the hotel equipment and buildings.
• Order and pick up materials, when required.
• Ensure that all maintenance requests are dealt with immediately.
• Respond to guest concerns quickly and efficiently.
• Coordinate daily activities and schedules of all maintenance staff.
• Ensure cleanliness and chemical upkeep of the pool and hot tub within Provincial Health and Safety regulations.
• Keep the maintenance shop organized and stocked.
• Keep the boiler and electrical rooms clean, safe, and unobstructed at all times.
• Inform the General Manager of all deficiencies that could result in issues.
• Inform Front Desk staff immediately of all out of order guest rooms (OOO) and any current or upcoming maintenance projects that could jeopardize hotel guests.
• Obtain quotes and coordinate the activities of outside contractors.
• Attend department head meetings as required.
• Ensure that safe work practices are being followed.
• Establish and follow a schedule weekly, monthly, and annual preventative maintenance.
• Keep a detailed log book on all daily activities and observations.

We Are Looking For Someone Who:

• Applies safe work practices.
• Cares about their professional appearance and follows uniform and dress code standards.
• Is able to perform efficiently under pressure and within time restraints.
• Is available for shift and weekend work.
• Is available - or have alternative contact in place - on a 24 hour basis.
• Works cooperatively with others.

Skill Requirements:

• Can safely operate a wide range of power and hand tools.
• Excellent written and oral communication skills.
• Great organizational skills.
• Strong customer service abilities.

Knowledge and Training:

• Complete knowledge of WHMIS program.
• General knowledge of tourism industry and attractions in the immediate area.
• May require knowledge of basic computer operation.

Please Be Aware:

• The job requires a rigorous pace of manual work.
• May require long periods of standing.
• Physical labour and heavy lifting is required.

Industry Experience:

• A minimum of one year experience in a maintenance related position.
• Hotel and/or Management experience an asset.

Thank you to all those who apply; those being considered for an interview will be contacted directly.

The Heritage Inn Hotel & Convention Centre in Saskatoon, Saskatchewan is hiring!

What You Will Do:

• Apply effective staff management: hire, train, evaluate staff
• Plan and create scheduling for as per operation needs
• Work on the line during service hours
• Implement safety standards, knowledge on WCB, federal and provincial fire and safety regulations
• Develop menu items and pricing
• Create new recipes
• Create periodic food and drink specials
• Keep informed on all current food and beverage pricing, market fluctuations, and supplier promotions and specials
• Ensure high quality food preparation that is consistent for taste, temperature, and visual appeal to maintain high customer satisfaction level at all times
• Implement routine systems for cleaning, ordering/purchasing, inventory control, and waste control
• Conduct staff meetings / attend department head meetings, as required
• Daily review of sales and labour cost reports, and adjust costs according to sales activities
• Prepare monthly operation forecast, conduct monthly Inventory counts, and reports
• Achieve and exceed financial goals

We Are Looking For Someone Who:

• Is enthusiastic, passionate and result driven
• Has proven experience in leading kitchen operations with high quality food preparation and safety standards
• Has strong business acumen and ability to maximize food sales revenue, optimize labour/ food cost, while maintaining high customer satisfaction
• Is excellent in time management and organizational skills and is able to implement standards for kitchen cleanliness, inventory control, and a supply order system
• Is a collaborative team player and personable manager, and knows how to build a motivated, engaged, and committed kitchen team
• Has strong organization and leadership skills, and is able to prioritize and multitask
• Works well under pressure
• Has 3-4 years’ experience in a supervisory role in the hotel/restaurant industry

Training/Requirements:

• Supervisory experience in a union environment is an asset
• SK Food Safe Certificate
• Red Seal Certification, preferably
• Knowledge of computers, point of sale, and operational software systems
• Has professional communication skills, oral, and written

Please Be Aware:

• This job may require standing for long periods of time
• Some physical labour and heavy lifting is required

Salary will be commensurate based on experience and education. Thank you to all applicants for their interest in this opportunity; only candidates selected for an interview will be contacted.

The Heritage Inn Hotel & Convention Centre in Pincher Creek, Alberta is hiring!

Please be located in or near Taber, AB.

What You Will Do:

• Sweep, mop, wash, wax, and polish floors
• Dust furniture and vacuum carpeting and area rugs, draperies, and upholstered furniture
• Clean, disinfect, and polish kitchen and bathroom fixtures and appliances
• Clean and disinfect public areas such as changing rooms, showers, and elevators
• Pick up debris and empty trash containers
• Wash windows, walls, and ceilings
• Report and store lost and found items
• May provide basic information on facilities

**Please Be Aware:

Must be 18 years or older.

This position also does Housekeeping duties, as well.

Thank you to all who apply; only those considered for an interview will be contacted.