Careers

Why We Believe What We Believe

If you have ever stayed at a hotel, then you know that some of the most important aspects of your stay included a clean and comfortable room; good food served in a reasonable time; and warm, friendly hotel staff that made you feel welcomed.  If they did their job properly, then you wanted to come back and stay at that hotel again and you probably even told your friends and family about how enjoyable your stay was. 

The secret to making sure that good customer service happens time and time again starts with you, the employee, and us the company.  We are committed to making sure that you are provided with great  “internal customer service” so that you can provide great “external customer service” to our valued Guests who choose us over many other hotels and motels.


Brooks, AB - Convention Centre

Spin Nightspot - Server/Bartender · Part-time

Location: Brooks, AB - Convention Centre

This position will include: ​

Demonstrating a thorough knowledge of all food and beverage menus items and their presentation; as well as, sides and choices associated with each item

Mix and serve beverages as per hotel standards

Clear and reset tables

Check tables for proper setting and supplies

Handle financial transactions within the nightclub during his or her shift

Provide a reconciliation of cash, charges and floats throughout the shift 

Keep the work area stocked, organized and clean at all times

Respond to customer concerns and complaints quickly and efficiently

Ensure work areas and equipment are kept functional and orderly at all times, reporting any deficiencies as necessary

Perform any other job-related duties assigned by the supervisor

Responsible for daily product / inventory count and requisition requests for required products

 

Who we are looking for:

Must have well-groomed appearance at all times

Ability to work cooperatively

Must have physical stamina to maintain a rigorous pace of work

Must know how to operate and perform routine maintenance on equipment located in the nightclub 

Apply safe work practices where established

Shift and weekend work is required

Must be able to stand for long periods of time

Must abide by the dress code standards

Some physical labour and heavy lifting is required

Must be able to perform efficiently under pressure and within time restraints

Must be honest and trustworthy

 

Skill Requirements:

Excellent written and oral communication skills

Excellent organizational skills

Must have the ability to handle and solve customer related concerns and complaints and report to supervisor as necessary

 

Knowledge and Training:

Responsible liquor service certificate / training (Serve It Right)

 

Thank you to all applicants for their interest in this opportunity, only candidates selected for an interview will be contacted.

Cranbrook, BC

Housekeeper · Part-time

Location: Cranbrook, BC

This position will include:

Maintaining a neat and clean home for visitors

Taking part in laundry duties are required

Washing floors of guest bathrooms, hallways, lobbies, and other assigned areas as required

Dust and sanitize furniture and clean, polish and sanitize appliances

Vacuum carpeting, area rugs, draperies, upholstered furniture

Clean and sanitize washrooms, fixtures and surfaces

Wash doors, windows, walls and bathroom ceilings

Maintain all bedroom and bathroom linen and amenities

Perform any other job-related duties assigned by the supervisor

 

Who we are looking for:

Must have well-groomed appearance at all times

Ability to work cooperatively

Must know how to operate and perform routine maintenance on equipment located in the housekeeping department

Must have physical stamina to maintain a rigorous pace of work

Apply safe work practices where established

Shift and weekend work is required

Must be able to stand for long periods of time

Must abide by the dress code standards

Some physical labour and heavy lifting is required

Must be able to perform efficiently under pressure and within time restraints

Must be honest and trustworthy

 

Skill Requirements:

Excellent written and oral communication skills

Excellent organizational skills

Must have the ability to handle and solve customer related concerns and complaints and report to supervisor as necessary

 

Knowledge and Training:

Knowledge of WHMIS program

 

Industry Experience:

Previous housekeeping experience is an asset

 

Thank you to all applicants for their interest in this opportunity, only candidates selected for an interview will be contacted.

Cook · Part-time

Location: Cranbrook, BC

This position will include:

Preparing food orders as quickly and efficiently as possible

Keep work area stocked, organized and clean at all times

Ensure work areas and equipment are kept functional and orderly at all times, reporting any deficiencies as necessary

Prepare and issue products requested by requisition for other departments

Ensure fridges, freezers, storerooms and areas where food is stored are kept secure

When beginning your shift, refer to the kitchen logbook and inquire about soup of the day, specials or functions and prepare accordingly

Assist with receiving and proper storage of all deliveries

Perform any other job-related duties assigned by the supervisor

 

Who we are looking for:

Must have well-groomed appearance at all times

Ability to work cooperatively

Must know how to operate and perform routine maintenance on equipment located in the kitchen

Must have physical stamina to maintain a rigorous pace of work

Apply safe work practices where established

Shift; evening and weekend work is required

Must be able to stand for long periods of time

Must abide by the dress code standards

Some physical labour and heavy lifting is required

Must be able to perform efficiently under pressure and within time restraints

Must be honest and trustworthy

 

Skill Requirements:

Excellent written and oral communication skills

Excellent organizational skills

Must have the ability to handle and solve customer related concerns and complaints and report to supervisor as necessary

 

Knowledge and Training:

Knowledge of WHMIS program

Food Safe Level I certificate is required

 

Industry Experience:

Previous experience in the food industry is an asset.

 

Thank you to all applicants for their interest in this opportunity, only candidates selected for an interview will be contacted.

Maintenance Assistant · Part-time

Location: Cranbrook, BC

This position will include:

Respond to guest concerns and complaints quickly and efficiently. 

Ensure that all maintenance requests are dealt with immediately. 

Ensure that all the interior and exterior areas of the hotel are kept clean and safe at all times. 

Pick up materials required to carry out repairs on the hotel equipment and buildings, with the General Manager’s approval. 

Ensure cleanliness and chemical upkeep of the pool and hot tub within Provincial Health and Safety regulations. 

Keep the maintenance shop organized and stocked with the minimum requirements of light bulbs, batteries and other basic maintenance items used on a regular basis. 

Keep boiler and electrical rooms clean, safe and unobstructed at all times. 

Keep all the hotel equipment in good and safe working order.

Perform any other job-related duties as assigned by the Maintenance Manager. 

 

Who we are looking for:

Must have physical stamina to maintain a rigorous pace of manual work 

Must have the ability to work cooperatively with all other hotel employees 

Must be available or have alternative contact in place on a 24-hour basis 

Shift and weekend work is required 

Must be able to stand for long periods of time


Must wear a uniform as per hotel standards


Some physical labour and heavy lifting is required


Must be able to perform efficiently under pressure and within time restraints 

Must be honest and trustworthy

Must maintain a well-groomed appearance at all times 

Apply safe work practices where applicable 

 

Skill Requirements: 

Must have the ability to safely operate a wide range of power and hand tools


Excellent written and oral communication skills


Excellent organizational skills


Must have the ability to handle and solve customer related concerns and complaints and report to management as necessary 

Knowledge and Training: 

Complete knowledge of WHMIS program


General knowledge of tourism industry and attractions in the immediate area 

May require knowledge of basic computer operation 

 

Industry Experience: 

A minimum of two years experience in a maintenance related position. 

 

Thank you to all applicants for their interest in this opportunity, only candidates selected for an interview will be contacted.

Lounge / Patio Server · Part-time

Location: Cranbrook, BC

This position will include: ​

Demonstrating a thorough knowledge of all food and beverage menus items and their presentation; as well as, sides and choices associated with each item

Mix and serve beverages per hotel standards

Clear and reset tables

Check tables for proper setting and supplies

When necessary, take room service orders, set up the trays and deliver the orders. If necessary, remove/return dishes/room service trays from hallways

Handle financial transactions within the lounge during his or her shift

Provide a reconciliation of cash, charges and floats throughout the shift 

Keep the work area stocked, organized and clean at all times

Respond to guest concerns and complaints quickly and efficiently

Ensure work areas and equipment are kept functional and orderly at all times, reporting any deficiencies as necessary

Perform any other job-related duties assigned by the supervisor

Responsible for daily product / inventory count and requisition requests for required products

 

Who we are looking for:

Must have well-groomed appearance at all times

Ability to work cooperatively

Must have physical stamina to maintain a rigorous pace of work

Must know how to operate and perform routine maintenance on equipment located lounge 

Apply safe work practices where established

Shift and weekend work is required

Must be able to stand for long periods of time

Must abide by the dress code standards

Some physical labour and heavy lifting is required

Must be able to perform efficiently under pressure and within time restraints

Must be honest and trustworthy

 

Skill Requirements:

Excellent written and oral communication skills

Excellent organizational skills

Must have the ability to handle and solve customer related concerns and complaints and report to supervisor as necessary

 

Knowledge and Training:

Thorough knowledge of provincial liquor regulations


Complete familiarity with operation of POS systems


Knowledge of WHMIS program

Responsible liquor service certificate / training (Serve It Right)

 

Industry Experience:

Minimum one year previous experience as a server

 

Thank you to all applicants for their interest in this opportunity, only candidates selected for an interview will be contacted.

High River, AB

Cook · Part-time

Location: High River, AB

This position will include:

Preparing food orders as quickly and efficiently as possible

Keep work area stocked, organized and clean at all times

Ensure work areas and equipment are kept functional and orderly at all times, reporting any deficiencies as necessary

Prepare and issue products requested by requisition for other departments

Ensure fridges, freezers, storerooms and areas where food is stored are kept secure

When beginning your shift, refer to the kitchen logbook and inquire about soup of the day, specials or functions and prepare accordingly

Assist with receiving and proper storage of all deliveries

Perform any other job-related duties assigned by the supervisor

 

Who we are looking for:

Must have well-groomed appearance at all times

Ability to work cooperatively

Must know how to operate and perform routine maintenance on equipment located in the kitchen

Must have physical stamina to maintain a rigorous pace of work

Apply safe work practices where established

Shift; evening and weekend work is required

Must be able to stand for long periods of time

Must abide by the dress code standards

Some physical labour and heavy lifting is required

Must be able to perform efficiently under pressure and within time restraints

Must be honest and trustworthy

 

Skill Requirements:

Excellent written and oral communication skills

Excellent organizational skills

Must have the ability to handle and solve customer related concerns and complaints and report to supervisor as necessary

 

Knowledge and Training:

Knowledge of WHMIS program

Food Safe Level I certificate is required

 

Industry Experience:

Previous experience in the food industry is an asset.

 

Thank you to all applicants for their interest in this opportunity, only candidates selected for an interview will be contacted.

Moose Jaw, SK

Housekeeper · Part-time

Location: Moose Jaw, SK

This position will include:

Maintaining a neat and clean home for visitors

Taking part in laundry duties as required

Washing floors of guest bathrooms, hallways, lobbies, and other assigned areas as required

Dust and sanitize furniture and clean, polish and sanitize appliances

Vacuum carpeting, area rugs, draperies, upholstered furniture

Clean and sanitize washrooms, fixtures and surfaces

Wash doors, windows, walls and bathroom ceilings

Maintain all bedroom and bathroom linen and amenities

Perform any other job-related duties assigned by the supervisor

 

Who we are looking for:

Must have well-groomed appearance at all times

Ability to work cooperatively

Must know how to operate and perform routine maintenance on equipment located in the housekeeping department

Must have physical stamina to maintain a rigorous pace of work

Apply safe work practices where established

Shift and weekend work is required

Must be able to stand for long periods of time

Must abide by the dress code standards

Some physical labour and heavy lifting is required

Must be able to perform efficiently under pressure and within time restraints

Must be honest and trustworthy

 

Skill Requirements:

Excellent written and oral communication skills

Excellent organizational skills

Must have the ability to handle and solve customer related concerns and complaints and report to supervisor as necessary

 

Knowledge and Training:

Knowledge of WHMIS program

 

Industry Experience:

Previous housekeeping experience is an asset

 

Thank you to all applicants for their interest in this opportunity, only candidates selected for an interview will be contacted.

Janitorial Custodian · Part-time

Location: Moose Jaw, SK

This position will include:

Sweep and wet mop all tiled and hard surfaced floor areas

Vacuum all carpeting, door mats, draperies and upholstered furniture

Wipe and wet wipe various surfaces and fixtures

Empty garbage cans and ash trays

Clean and maintain public washroom

Remove all garbage and deposit in garbage bins

Keep work area stocked, organized and clean at all times

 

Who we are looking for:

A hardworking, positive and proactive individual

Must be well groomed and willing to wear a uniform as per the hotel

Weekend and evening work will be required

Excellent organization observation and communication skills

Ability to work cooperatively with all hotel employees

 

Skill Requirements:

Excellent written and oral communication skills

Excellent organizational skills

Knowledge of the WHIMIS program

 

Industry Experience: 

Previous experience is an asset

 

Thank you to all applicants for their interest in this opportunity, only candidates selected for an interview will be contacted.

Front Desk Attendant · Part-time

Location: Moose Jaw, SK

This position will include:

Answering and directing all calls appropriately and efficiently 

Process and confirm room reservations

Greet, register and assign rooms to arriving guests

Present statement of charges to departing guests and receive payment for services 

Respond to guest’s questions or concerns

Ensure work areas and equipment are kept functional and orderly at all times

 

 

Who we are looking for:

A hardworking, positive and proactive individual

Ability to work cooperatively

Morning, afternoon, evening and weekend shift work is required

Must be well groomed and willing to wear a uniform as per the hotel dress code standards

Must abide by the dress code standards

Must be honest and trustworthy

 

 

Skill Requirements:

Excellent written and oral communication skills

Excellent organizational skills

Excellent telephone skills

Must have the ability to handle and solve customer related concerns and complaints and report to supervisor as necessary

 

 

Knowledge and Training:

Knowledge of clerical and basic accounting procedures

Aware of POS systems and basic computer operations

 

 

Industry Experience:

Previous experience as a front desk attendant is an asset.

 

Thank you to all applicants for their interest in this opportunity, only candidates selected for an interview will be contacted.

Maintenance Worker · Full-time

Location: Moose Jaw, SK

This position will include:

Respond to guest concerns and complaints quickly and efficiently

Ensure that all maintenance requests are dealt with immediately

Ensure that all the interior and exterior areas of the hotel are kept clean and safe at all times

Pick up materials required to carry out repairs on the hotel equipment and buildings, with the General Manager’s approval

Ensure cleanliness and chemical upkeep of the pool and hot tub where applicable are within the Provincial Health and Safety regulations

Keep the maintenance shop organized and stocked with the minimum requirements of light bulbs, batteries and other basic maintenance items used on a regular basis

Keep boiler and electrical rooms clean, safe and unobstructed at all times

Keep all the hotel equipment in good and safe working order

Perform any other job-related duties as assigned by the General Manager

 

Who we are looking for:

Must have physical stamina to maintain a rigorous pace of manual work 

Must have the ability to work cooperatively with all other hotel employees 

Must be available or have alternative contact in place on a 24-hour basis 

Shift and weekend work is required 

Must be able to stand for long periods of time


Must wear a uniform as per hotel standards


Some physical labour and heavy lifting is required


Must be able to perform efficiently under pressure and within time restraints 

Must be honest and trustworthy

Must maintain a well-groomed appearance at all times 

Apply safe work practices where applicable 

 

Skill Requirements: 

Must have the ability to safely operate a wide range of power and hand tools


Excellent written and oral communication skills


Excellent organizational skills


Must have the ability to handle and solve customer related concerns and complaints and report to management as necessary 

 

Knowledge and Training: 

Complete knowledge of WHMIS program


General knowledge of tourism industry and attractions in the immediate area 

May require knowledge of basic computer operation 

 

Industry Experience: 

Previous experience in a maintenance related position is an asset

 

Thank you to all applicants for their interest in this opportunity, only candidates selected for an interview will be contacted.

 

Pincher Creek, AB

Housekeeper · Part-time

Location: Pincher Creek, AB

This position will include:

Maintaining a neat and clean home for visitors

Taking part in laundry duties are required

Washing floors of guest bathrooms, hallways, lobbies, and other assigned areas as required

Dust and sanitize furniture and clean, polish and sanitize appliances

Vacuum carpeting, area rugs, draperies, upholstered furniture

Clean and sanitize washrooms, fixtures and surfaces

Wash doors, windows, walls and bathroom ceilings

Maintain all bedroom and bathroom linen and amenities

Perform any other job-related duties assigned by the supervisor

 

Who we are looking for:

Must have well-groomed appearance at all times

Ability to work cooperatively

Must know how to operate and perform routine maintenance on equipment located in the housekeeping department

Must have physical stamina to maintain a rigorous pace of work

Apply safe work practices where established

Shift and weekend work is required

Must be able to stand for long periods of time

Must abide by the dress code standards

Some physical labour and heavy lifting is required

Must be able to perform efficiently under pressure and within time restraints

Must be honest and trustworthy

 

Skill Requirements:

Excellent written and oral communication skills

Excellent organizational skills

Must have the ability to handle and solve customer related concerns and complaints and report to supervisor as necessary

 

Knowledge and Training:

Knowledge of WHMIS program

 

Industry Experience:

Previous housekeeping experience is an asset

 

Thank you to all applicants for their interest in this opportunity, only candidates selected for an interview will be contacted.

Cook · Part-time

Location: Pincher Creek, AB

This position will include:

Preparing food orders as quickly and efficiently as possible

Keep work area stocked, organized and clean at all times

Ensure work areas and equipment are kept functional and orderly at all times, reporting any deficiencies as necessary

Prepare and issue products requested by requisition for other departments

Ensure fridges, freezers, storerooms and areas where food is stored are kept secure

When beginning your shift, refer to the kitchen logbook and inquire about soup of the day, specials or functions and prepare accordingly

Assist with receiving and proper storage of all deliveries

Perform any other job-related duties assigned by the supervisor

 

Who we are looking for:

Must have well-groomed appearance at all times

Ability to work cooperatively

Must know how to operate and perform routine maintenance on equipment located in the kitchen

Must have physical stamina to maintain a rigorous pace of work

Apply safe work practices where established

Shift; evening and weekend work is required

Must be able to stand for long periods of time

Must abide by the dress code standards

Some physical labour and heavy lifting is required

Must be able to perform efficiently under pressure and within time restraints

Must be honest and trustworthy

 

Skill Requirements:

Excellent written and oral communication skills

Excellent organizational skills

Must have the ability to handle and solve customer related concerns and complaints and report to supervisor as necessary

 

Knowledge and Training:

Knowledge of WHMIS program

Food Safe Level I certificate is required

 

Industry Experience:

Previous experience in the food industry is an asset.

 

Thank you to all applicants for their interest in this opportunity, only candidates selected for an interview will be contacted.

Server · Part-time

Location: Pincher Creek, AB

This position will include: ​

Demonstrating a thorough knowledge of all food and beverage menus items and their presentation; as well as, sides and choices associated with each item

Serving and ensuring guests meals are pleasant and enjoyable

Clear and reset tables

Check tables for proper setting and supplies

When necessary, take room service orders, set up the trays and deliver the orders. If necessary, remove/return dishes/room service trays from hallways

Handle financial transactions within the restaurant during his or her shift

Provide a reconciliation of cash, charges and floats throughout the shift 

Keep work area stocked, organized and clean at all times

Respond to guest concerns and complaints quickly and efficiently

Ensure work areas and equipment are kept functional and orderly at all times, reporting any deficiencies as necessary

Perform any other job-related duties assigned by the supervisor

 

Who we are looking for:

Must have well-groomed appearance at all times

Ability to work cooperatively

Must have physical stamina to maintain a rigorous pace of work

Must know how to operate and perform routine maintenance on equipment located in the restaurant

Apply safe work practices where established

Must be available to work evenings and weekends

Must be able to stand for long periods of time

Must abide by the dress code standards

Some physical labour and heavy lifting is required

Must be able to perform efficiently under pressure and within time restraints

Must be honest and trustworthy

 

Skill Requirements:

Excellent written and oral communication skills

Excellent organizational skills

Must have the ability to handle and solve customer related concerns and complaints and report to supervisor as necessary

 

Knowledge and Training:

Complete familiarity with operation of POS systems


Knowledge of WHMIS program

Responsible liquor service certificate / training (ProServe)

 

Industry Experience:

Previous experience as a server is an asset.

 

Thank you to all applicants for their interest in this opportunity, only candidates selected for an interview will be contacted.

Saskatoon, SK

Housekeeper · Part-time

Location: Saskatoon, SK

This position will include:

Maintaining a neat and clean home for visitors

Taking part in laundry duties are required

Washing floors of guest bathrooms, hallways, lobbies, and other assigned areas as required

Dust and sanitize furniture and clean, polish and sanitize appliances

Vacuum carpeting, area rugs, draperies, upholstered furniture

Clean and sanitize washrooms, fixtures and surfaces

Wash doors, windows, walls and bathroom ceilings

Maintain all bedroom and bathroom linen and amenities

Perform any other job-related duties assigned by the supervisor

 

Who we are looking for:

Must have well-groomed appearance at all times

Ability to work cooperatively

Must know how to operate and perform routine maintenance on equipment located in the housekeeping department

Must have physical stamina to maintain a rigorous pace of work

Apply safe work practices where established

Shift and weekend work is required

Must be able to stand for long periods of time

Must abide by the dress code standards

Some physical labour and heavy lifting is required

Must be able to perform efficiently under pressure and within time restraints

Must be honest and trustworthy

 

Skill Requirements:

Excellent written and oral communication skills

Excellent organizational skills

Must have the ability to handle and solve customer related concerns and complaints and report to supervisor as necessary

 

Knowledge and Training:

Knowledge of WHMIS program

 

Industry Experience:

Previous housekeeping experience is an asset

 

Thank you to all applicants for their interest in this opportunity, only candidates selected for an interview will be contacted.

Restaurant Server · Part-time

Location: Saskatoon, SK

This position will include: ​

Demonstrating a thorough knowledge of all food and beverage menus items and their presentation; as well as, sides and choices associated with each item

Serving and ensuring guests meals are pleasant and enjoyable

Clear and reset tables

Check tables for proper setting and supplies

When necessary, take room service orders, set up the trays and deliver the orders. If necessary, remove/return dishes/room service trays from hallways

Handle financial transactions within the restaurant during his or her shift

Provide a reconciliation of cash, charges and floats throughout the shift 

Keep work area stocked, organized and clean at all times

Respond to guest concerns and complaints quickly and efficiently

Ensure work areas and equipment are kept functional and orderly at all times, reporting any deficiencies as necessary

Perform any other job-related duties assigned by the supervisor

 

Who we are looking for:

Must have well-groomed appearance at all times

Ability to work cooperatively

Must have physical stamina to maintain a rigorous pace of work

Must know how to operate and perform routine maintenance on equipment located in the restaurant

Apply safe work practices where established

Must be available to work evenings and weekends

Must be able to stand for long periods of time

Must abide by the dress code standards

Some physical labour and heavy lifting is required

Must be able to perform efficiently under pressure and within time restraints

Must be honest and trustworthy

 

Skill Requirements:

Excellent written and oral communication skills

Excellent organizational skills

Must have the ability to handle and solve customer related concerns and complaints and report to supervisor as necessary

 

Knowledge and Training:

Complete familiarity with operation of POS systems


Knowledge of WHMIS program

Must have responsible liquor service certificate / training (SIRS)

 

Industry Experience:

Minimum one-year previous experience as a server

 

Thank you to all applicants for their interest in this opportunity, only candidates selected for an interview will be contacted.

Assistant Food & Beverage Manager · Part-time

Location: Saskatoon, SK

This position will include:

Responsibility for all areas of the food & beverage operations including banquets, lounge, restaurant and room service 

Ensuring all customers are provided with outstanding service 

Ensuring the kitchen, restaurant, and bar operations are opened and closed according to policy 

Responsibility for ordering supplies, and inventory control and establishing relationship with suppliers ensuring the business receives competitive terms

Responsibility for food hygiene, and health and safety issues

Responsibility to assist in menu planning, development and meal specials

Ensuring all kitchens and eating areas are organized and maintain a high level of cleanliness

Providing leadership and guidance to all team members

Ensuring proper cash management controls are followed by all food & beverage staff members, as per policy

Responsibility for food quality, and presentation 

Ensuring the food & beverage operations are properly staffed with trained competent individuals

Maintaining all liquor regulations as set out by the SLGA

Adhering to all government guidelines for proper and safe food and beverage service 

Ensuring waste is minimized and properly recorded

Participating on committees to assist with event details, and other special requirements 

Report generation on a per needs, monthly and fiscal basis

Other duties as assigned by the Food & Beverage Manager

 

Who we are looking for:

Able to work independently

Ability to work under pressure, prioritize tasks, and meet deadlines

Excellent organizational skills

Must possess effective oral and written communication skills

Must be able to work flexible hours including evenings, weekends and holidays

Team player

 

Skill Requirements:

Intermediate computer skills

 

Knowledge and Training:

Up to date Serve it Right (SIRS)

Food safe certification 

 

Industry Experience:

Minimum 1-2 years previous experience as a food & beverage supervisor

 

Salary will be commensurate based on experience and education. Thank you to all applicants for their interest in this opportunity, only candidates selected for an interview will be contacted.

Assistant Housekeeping Manager · Full-time

Location: Saskatoon, SK

This position will include: 

Implement and provide ongoing evaluation of the hotel standards and work performance procedures for the housekeeping and laundry departments

Thoroughly inspect rooms that are cleaned each day

Monitor assigned areas through inspection rounds to ensure that quality standards and departmental policies are being met

Assist with hiring, training and supervision of all Housekeeping and Laundry staff and provide effective ongoing training for all new and existing staff as determined in the evaluation process

Ensure work areas, equipment and laundry facilities are kept functional and orderly at all times

Assist with conducting performance evaluations of department staff and department staff meetings

Respond to guest concerns and complaints quickly and efficiently

Assist with the coordination of daily activities and schedules of all department staff

Keep work areas stocked, organized and clean at all times as defined by the task list and cleaning schedules posted in the department

 

Who we are looking for:

Shift and weekend work is required

Must be able to stand for long periods of time

Must wear a uniform as per hotel standards

Some physical labour and heavy lifting is required

Must be able to perform efficiently under pressure and within time restraints

Must be honest and trustworthy

Must have well-groomed appearance at all times

Ability to work cooperatively with all hotel employees

Must know how to operate and perform routine maintenance on equipment in housekeeping and laundry department

Must have physical stamina to maintain a rigorous pace of work

May require some knowledge of basic computer operation

Apply safe work practices where established

Housekeeping Certification may be required

 

Skill Requirements:

Excellent written and oral communication skills

Excellent organizational and supervisory skills

Must have the ability to handle and solve customer related concerns and complaints

 

Knowledge and Training:

Extensive knowledge of provincial labour standards regulations

Extensive knowledge of WCB regulations

Recruitment, Training and Evaluation

Short and Long-Term Planning

Guest Relations

Team Development

Policy and Procedure Implementation

Delegation

Staff Coordination

Problem Solving

Discipline Maintenance and Conflict Resolution

Complete knowledge of WHMIS program

 

Industry Experience:

Previous experience as an assistant Housekeeping Manager is an asset

 

Thank you to all applicants for their interest in this opportunity, only candidates selected for an interview will be contacted.

Taber, AB

Restaurant Server · Part-time

Location: Taber, AB

This position will include: ​

Demonstrating a thorough knowledge of all food and beverage menus items and their presentation; as well as, sides and choices associated with each item

Serving and ensuring guests meals are pleasant and enjoyable

Clear and reset tables

Check tables for proper setting and supplies

When necessary, take room service orders, set up the trays and deliver the orders. If necessary, remove/return dishes/room service trays from hallways

Handle financial transactions within the restaurant during his or her shift

Provide a reconciliation of cash, charges and floats throughout the shift 

Keep work area stocked, organized and clean at all times

Respond to guest concerns and complaints quickly and efficiently

Ensure work areas and equipment are kept functional and orderly at all times, reporting any deficiencies as necessary

Perform any other job-related duties assigned by the supervisor

 

Who we are looking for:

Must have well-groomed appearance at all times

Ability to work cooperatively

Must have physical stamina to maintain a rigorous pace of work

Must know how to operate and perform routine maintenance on equipment located in the restaurant

Apply safe work practices where established

Must be available to work evenings and weekends

Must be able to stand for long periods of time

Must abide by the dress code standards

Some physical labour and heavy lifting is required

Must be able to perform efficiently under pressure and within time restraints

Must be honest and trustworthy

 

Skill Requirements:

Excellent written and oral communication skills

Excellent organizational skills

Must have the ability to handle and solve customer related concerns and complaints and report to supervisor as necessary

 

Knowledge and Training:

Complete familiarity with operation of POS systems


Knowledge of WHMIS program

Responsible liquor service certificate / training (ProServe)

 

Industry Experience:

Minimum one-year previous experience as a server

 

Thank you to all applicants for their interest in this opportunity, only candidates selected for an interview will be contacted.

Housekeeper · Part-time

Location: Taber, AB

This position will include:

Maintaining a neat and clean home for visitors

Taking part in laundry duties as required

Washing floors of guest bathrooms, hallways, lobbies, and other assigned areas as required

Dust and sanitize furniture and clean, polish and sanitize appliances

Vacuum carpeting, area rugs, draperies, upholstered furniture

Clean and sanitize washrooms, fixtures and surfaces

Wash doors, windows, walls and bathroom ceilings

Maintain all bedroom and bathroom linen and amenities

Perform any other job-related duties assigned by the supervisor

 

Who we are looking for:

Must have well-groomed appearance at all times

Ability to work cooperatively

Must know how to operate and perform routine maintenance on equipment located in the housekeeping department

Must have physical stamina to maintain a rigorous pace of work

Apply safe work practices where established

Shift and weekend work is required

Must be able to stand for long periods of time

Must abide by the dress code standards

Some physical labour and heavy lifting is required

Must be able to perform efficiently under pressure and within time restraints

Must be honest and trustworthy

 

Skill Requirements:

Excellent written and oral communication skills

Excellent organizational skills

Must have the ability to handle and solve customer related concerns and complaints and report to supervisor as necessary

 

Knowledge and Training:

Knowledge of WHMIS program

 

Industry Experience:

Previous housekeeping experience is an asset

 

Thank you to all applicants for their interest in this opportunity, only candidates selected for an interview will be contacted.