This position will include:

Maintaining a neat and clean home for visitors

Taking part in laundry duties are required

Washing floors of guest bathrooms, hallways, lobbies, and other assigned areas as required

Dust and sanitize furniture and clean, polish and sanitize appliances

Vacuum carpeting, area rugs, draperies, upholstered furniture

Clean and sanitize washrooms, fixtures and surfaces

Wash doors, windows, walls and bathroom ceilings

Maintain all bedroom and bathroom linen and amenities

Perform any other job-related duties assigned by the supervisor

Who we are looking for:

Must have well-groomed appearance at all times

Ability to work cooperatively

Must know how to operate and perform routine maintenance on equipment located in the housekeeping department

Must have physical stamina to maintain a rigorous pace of work

Apply safe work practices where established

Shift and weekend work is required

Must be able to stand for long periods of time

Must abide by the dress code standards

Some physical labour and heavy lifting is required

Must be able to perform efficiently under pressure and within time restraints

Must be honest and trustworthy

Skill Requirements:

Excellent written and oral communication skills

Excellent organizational skills

Must have the ability to handle and solve customer related concerns and complaints and report to supervisor as necessary

Knowledge and Training:

Knowledge of WHMIS program

Industry Experience:

Previous housekeeping experience is an asset

Thank you to all applicants for their interest in this opportunity, only candidates selected for an interview will be contacted.

This position will include:

Respond to guest concerns and complaints quickly and efficiently. 

Ensure that all maintenance requests are dealt with immediately. 

Ensure that all the interior and exterior areas of the hotel are kept clean and safe at all times. 

Pick up materials required to carry out repairs on the hotel equipment and buildings, with the General Manager’s approval. 

Ensure cleanliness and chemical upkeep of the pool and hot tub within Provincial Health and Safety regulations. 

Keep the maintenance shop organized and stocked with the minimum requirements of light bulbs, batteries and other basic maintenance items used on a regular basis. 

Keep boiler and electrical rooms clean, safe and unobstructed at all times. 

Keep all the hotel equipment in good and safe working order.

Perform any other job-related duties as assigned by the Maintenance Manager. 

Who we are looking for:

Must have physical stamina to maintain a rigorous pace of manual work 

Must have the ability to work cooperatively with all other hotel employees 

Must be available or have alternative contact in place on a 24-hour basis 

Shift and weekend work is required 

Must be able to stand for long periods of time


Must wear a uniform as per hotel standards


Some physical labour and heavy lifting is required


Must be able to perform efficiently under pressure and within time restraints 

Must be honest and trustworthy

Must maintain a well-groomed appearance at all times 

Apply safe work practices where applicable 

Skill Requirements: 

Must have the ability to safely operate a wide range of power and hand tools


Excellent written and oral communication skills


Excellent organizational skills


Must have the ability to handle and solve customer related concerns and complaints and report to management as necessary 

Knowledge and Training: 

Complete knowledge of WHMIS program


General knowledge of tourism industry and attractions in the immediate area 

May require knowledge of basic computer operation 

Industry Experience: 

A minimum of two years experience in a maintenance related position. 

Thank you to all applicants for their interest in this opportunity, only candidates selected for an interview will be contacted.

This position will include:

Preparing food orders as quickly and efficiently as possible

Keep work area stocked, organized and clean at all times

Ensure work areas and equipment are kept functional and orderly at all times, reporting any deficiencies as necessary

Prepare and issue products requested by requisition for other departments

Ensure fridges, freezers, storerooms and areas where food is stored are kept secure

When beginning your shift, refer to the kitchen logbook and inquire about soup of the day, specials or functions and prepare accordingly

Assist with receiving and proper storage of all deliveries

Perform any other job-related duties assigned by the supervisor

Who we are looking for:

Must have well-groomed appearance at all times

Ability to work cooperatively

Must know how to operate and perform routine maintenance on equipment located in the kitchen

Must have physical stamina to maintain a rigorous pace of work

Apply safe work practices where established

Shift; evening and weekend work is required

Must be able to stand for long periods of time

Must abide by the dress code standards

Some physical labour and heavy lifting is required

Must be able to perform efficiently under pressure and within time restraints

Must be honest and trustworthy

Skill Requirements:

Excellent written and oral communication skills

Excellent organizational skills

Must have the ability to handle and solve customer related concerns and complaints and report to supervisor as necessary

Knowledge and Training:

Knowledge of WHMIS program

Food Safe Level I certificate is required

Industry Experience:

Previous experience in the food industry is an asset.

Salary will be commensurate based on experience and education. Thank you to all applicants for their interest in this opportunity, only candidates selected for an interview will be contacted.

This position will include: ​

Demonstrating a thorough knowledge of all food and beverage menus items and their presentation; as well as, sides and choices associated with each item

Ensure appropriate setup of function rooms per the function confirmation sheet. (i.e. Linens, glassware, flatware, meeting equipment and supplies, etc.) and clean up after function

Service of food and beverage requirements during functions 

Clearing of cutlery, glassware, dishes etc. at appropriate intervals of food and beverage service

Keep work area stocked, organized and clean at all times

Respond to guest concerns and complaints quickly and efficiently

Ensure work areas and equipment are kept functional and orderly at all times, reporting any deficiencies as necessary

Perform any other job-related duties as assigned by the Banquet / Catering Manager

Who we are looking for:

Must have well-groomed appearance at all times

Ability to work cooperatively

Must have physical stamina to maintain a rigorous pace of work

Apply safe work practices where established

Shift and weekend work is required

Must be able to stand for long periods of time

Must abide by the dress code standards

Some physical labour and heavy lifting is required

Must be able to perform efficiently under pressure and within time restraints

Must be honest and trustworthy

Skill Requirements:

Excellent organizational skills

Must have the ability to handle and solve customer related concerns and complaints and report to supervisor as necessary

Knowledge and Training:

Knowledge of WHMIS program

Must be familiar with all the hotel amenities and services 

Responsible liquor service certificate / training (Serving It Right)

Industry Experience:

Previous serving experience is an asset 

Thank you to all applicants for their interest in this opportunity, only candidates selected for an interview will be contacted.

Terms of Employment: 

On Call, Shift, Overtime, Weekend, Day, Evening 

Salary Range: $15.65 to $16.95 per hour

Benefits: Discounts

Skill Requirements:

Experience: No Experience Required

Education: Not Required

Duties Include:

Maintain an inventory of vacancies, reservations and room assignments.

Register arriving guests and assign rooms.

Answer enquiries regarding hotel services and registration by letter, by telephone and in person.

Provide information about services available in the community.

Respond to guests’ complaints.

Compile and check daily record sheets, guest accounts, receipts and vouchers using computerized or manual systems.

Present statements of charges to departing guests and receive payment.

Work Setting: Hotel & Convention Centre

Work Location Information: City (Urban)

Languages: English

How to apply:

By Email: jobs@heritageinn.net

By Mail: 803 Cranbrook Street North, Cranbrook, British Columbia V1C 3S2

In Person between 9:00 and 17:00: 803 Cranbrook Street North, Cranbrook, British Columbia V1C 3S2

Telephone number: (250) 489-4301

By Fax: (250) 489-5758

Terms of Employment: 

On Call, Shift, Weekend, Day, Evening 

Salary: $17.00 per hour

Benefits: Other

Skill Requirements:

Experience: Experience a asset

Education: Not Required

Duties Include: 

Supervise, co-ordinate and schedule banquets and the team who set up, take down and prepare, portion and serve food

Estimate and order ingredients and supplies and equipment required for functions, events and meetings.

Prepare food and beverage order and set up details and summaries for F&B team according to customer requests

Coordinate and maintain records of banquets and banquet equipment, inventory, sales and wastage

Hire and train team in job duties

Supervise and ensure team follows, serves and presents according to health, safety and company standards 

Ensure that food and service meet company quality and cost standards

Assist in the development of policies, procedures and budgets

May plan menus and determine related food and labour costs.

Respond to guest concerns and complaints quickly and efficiently.

Position Requirements:

Shift and weekend work required.

Physical labour and heavy lifting required

Able to multi-task under pressure and within time restraints

teamplayer

Customer service oriented

Strong administrative, communication and organizational skills required.

Work Setting: Hotel & Convention Centre

Work Location Information: City (Urban)

Languages: English

How to apply:

By Email: jobs@heritageinn.net

By Mail: 803 Cranbrook Street North, Cranbrook, British Columbia V1C 3S2

In Person between 9:00 and 17:00: 803 Cranbrook Street North, Cranbrook, British Columbia V1C 3S2

Telephone number: (250) 489-4301

By Fax: (250) 489-5758

When you apply, please submit the following: 

• Resume

• Senior Certificate / High School Diploma

• Review the summary of the book: The 7 Habits of Highly Effective People” by Stephen Covey and explain which of the 7 factors do you follow with examples.

A summary can be found here: https://www.oberlo.ca/blog/7-habits-of-highly-effective-people-by-stephen-covey-summary

This position will include: ​

Food purchasing, receiving and storing as per hotel standards

Ensuring that quality of all food prepared at all times and constantly checking for taste, temperature, and visual appeal

Ensuring any guest concerns and complaints are resolved quickly and efficiently

Making daily inspections of all fridges, freezers and food storerooms, to ensure proper par levels, inventory management, rotation and dating of all products

Ensuring kitchen and area is stocked, organized and cleaned at all times

Planning daily features and specials

Record food inventory

Maintain awareness of all food and fire safety regulation

Hire, train and supervise all kitchen staff and provide effective ongoing training ensuring certifications are up to date

Coordinate daily activities and schedules of all department staff

Conduct regular department staff meetings

Participate in the annual budget process to ensure financial objectives are met for the Food & Beverage Division

Who we are looking for:

A hardworking, knowledgeable and proactive professional with at least two years of kitchen supervisory experience and Food Safe certification.

Preference will be given to candidates with Red Seal Certification or equivalent.

Must be passionate about the food service industry and current with the latest provincial and federation regulations and industry trends.

A hands-on and detail-oriented manager who believes in leading by example, and is always willing to jump in and help whenever required. Evening and weekend work will be required. ​

Thank you to all applicants for their interest in this opportunity, only candidates selected for an interview will be contacted.

The right candidate will maintain a professional and pleasant attitude and ensure excellent customer service is provided in all areas of the hotel. Supervise and direct the operations of the hotel within the guidelines set out in the Heritage Inn Hotel’s Operation Manual.

Description of Duties:

Assist with the operation of the front desk (answering phone, taking reservations, checking in/out guests, transferring calls, cash outs).

Assist with the Housekeeping Department (room inspections, cleaning rooms if required, cleaning laundry if required).

Assist with the operation of the Café Café (seating customers, assisting wait staff, taking cash).

Assist with the operation of the Lounge (assisting server, preparing drinks, running food, taking cash).

Assist with the operation of the Nightclub or Pub (scheduling, policing, assisting staff). Perform security walkthroughs of the entire hotel premise.

Complete beverage orders (requisitions are required for this procedure).

Communicate to the General Manager of daily activities through a logbook.

Ensure hotel standards are being followed and reviewed regularly 

Ensure department procedures (open & closing duties, cleaning lists) are being adhered to.

Perform any other duties that may be assigned from time to time by the General Manager.

Position Requirements:

Must wear professional and appropriate attire

Must have a well-groomed appearance at all times

Must be able to perform efficiently under pressure and within time constraints 

Must be honest and trustworthy

Must have ability to work cooperatively with all hotel employees

Must be aware of all company policies, procedures, amenities and services

Must be flexible for day or night shifts, as well, split shifts if necessary

Skill Requirements:

Excellent written and oral communication skills

Excellent organizational skills

Positive attitude towards the hotel and the hotel industry in general

Must have the ability to handle and solve customer related concerns and complaints and report to management as necessary

Knowledge and Education:

Degree in hotel management

Must have complete knowledge and understanding of all the company’s policies, standards and procedures, as well as being familiar with Provincial labor and safety regulations

General knowledge of tourism industry and attractions in the immediate area

Knowledge of hotel management computer system and POS system

Customer Service

Industry Experience:

A minimum of one-year management experience is required

Salary will be commensurate based on experience and education. Thank you to all applicants for their interest in this opportunity, only candidates selected for an interview will be contacted.

This position will include:

Maintaining a neat and clean home for visitors

Taking part in laundry duties as required

Washing floors of guest bathrooms, hallways, lobbies, and other assigned areas as required

Dust and sanitize furniture and clean, polish and sanitize appliances

Vacuum carpeting, area rugs, draperies, upholstered furniture

Clean and sanitize washrooms, fixtures and surfaces

Wash doors, windows, walls and bathroom ceilings

Maintain all bedroom and bathroom linen and amenities

Perform any other job-related duties assigned by the supervisor

Who we are looking for:

Must have well-groomed appearance at all times

Ability to work cooperatively

Must know how to operate and perform routine maintenance on equipment located in the housekeeping department

Must have physical stamina to maintain a rigorous pace of work

Apply safe work practices where established

Shift and weekend work is required

Must be able to stand for long periods of time

Must abide by the dress code standards

Some physical labour and heavy lifting is required

Must be able to perform efficiently under pressure and within time restraints

Must be honest and trustworthy

Skill Requirements:

Excellent written and oral communication skills

Excellent organizational skills

Must have the ability to handle and solve customer related concerns and complaints and report to supervisor as necessary

Knowledge and Training:

Knowledge of WHMIS program

Industry Experience:

Previous housekeeping experience is an asset but not necessary

Thank you to all applicants for their interest in this opportunity, only candidates selected for an interview will be contacted.

This position will include: ​

Demonstrating a thorough knowledge of all food and beverage menus items and their presentation; as well as, sides and choices associated with each item

Serving and ensuring guests meals are pleasant and enjoyable

Clear and reset tables

Check tables for proper setting and supplies

When necessary, take room service orders, set up the trays and deliver the orders. If necessary, remove/return dishes/room service trays from hallways

Handle financial transactions within the restaurant during his or her shift

Provide a reconciliation of cash, charges and floats throughout the shift

Keep work area stocked, organized and clean at all times

Respond to guest concerns and complaints quickly and efficiently

Ensure work areas and equipment are kept functional and orderly at all times, reporting any deficiencies as necessary

Perform any other job-related duties assigned by the supervisor

Who we are looking for:

Must have well-groomed appearance at all times

Ability to work cooperatively

Must have physical stamina to maintain a rigorous pace of work

Must know how to operate and perform routine maintenance on equipment located in the restaurant

Apply safe work practices where established

Must be available to work evenings and weekends

Must be able to stand for long periods of time

Must abide by the dress code standards

Some physical labour and heavy lifting is required

Must be able to perform efficiently under pressure and within time restraints

Must be honest and trustworthy

Skill Requirements:

Excellent written and oral communication skills

Excellent organizational skills

Must have the ability to handle and solve customer related concerns and complaints and report to supervisor as necessary

Knowledge and Training:

Complete familiarity with operation of POS systems


Knowledge of WHMIS program

Responsible liquor service certificate / training (ProServe)

Industry Experience:

Minimum one-year previous experience as a server.

Thank you to all applicants for their interest in this opportunity, only candidates selected for an interview will be contacted.

This position will include:

Answering and directing all calls appropriately and efficiently

Process and confirm room reservations

Greet, register and assign rooms to arriving guests

Present statement of charges to departing guests and receive payment for services

Respond to guest’s questions or concerns

Ensure work areas and equipment are kept functional and orderly at all times

Who we are looking for:

A hardworking, positive and proactive individual

Ability to work cooperatively

Morning, afternoon, evening and weekend shift work is required

Must be well groomed and willing to wear a uniform as per the hotel dress code standards

Must abide by the dress code standards

Must be honest and trustworthy

Skill Requirements:

Excellent written and oral communication skills

Excellent organizational skills

Excellent telephone skills

Must have the ability to handle and solve customer related concerns and complaints and report to supervisor as necessary

Knowledge and Training:

Knowledge of clerical and basic accounting procedures

Aware of POS systems and basic computer operations

Industry Experience:

Minimum one year experience as a front desk attendant or administration. 

Thank you to all applicants for their interest in this opportunity, only candidates selected for an interview will be contacted.

This position will include: ​

Training in all F&B areas of the hotel; restaurant, lounge & banquets

Demonstrating a thorough knowledge of all food and beverage menus items and their presentation; as well as, sides and choices associated with each item

Serving and ensuring guests meals are pleasant and enjoyable

Clear and reset tables

Check tables for proper setting and supplies

When necessary, take room service orders, set up the trays and deliver the orders. If necessary, remove/return dishes/room service trays from hallways

Handle financial transactions within the restaurant during his or her shift

Provide a reconciliation of cash, charges and floats throughout the shift 

Keep work area stocked, organized and clean at all times

Respond to guest concerns and complaints quickly and efficiently

Ensure work areas and equipment are kept functional and orderly at all times, reporting any deficiencies as necessary

Perform any other job-related duties assigned by the supervisor

Who we are looking for:

Must have well-groomed appearance at all times

Ability to work cooperatively

Must have physical stamina to maintain a rigorous pace of work

Must know how to operate and perform routine maintenance on equipment located in the restaurant

Apply safe work practices where established

Must be available to work evenings and weekends

Must be able to stand for long periods of time

Must abide by the dress code standards

Some physical labour and heavy lifting is required

Must be able to perform efficiently under pressure and within time restraints

Must be honest and trustworthy

Skill Requirements:

Excellent written and oral communication skills

Excellent organizational skills

Must have the ability to handle and solve customer related concerns and complaints and report to supervisor as necessary

Knowledge and Training:

Complete familiarity with operation of POS systems


Knowledge of WHMIS program

Responsible liquor service certificate / training (SIRS)

Industry Experience:

Previous experience working as a server in a bar is a asset.

Thank you to all applicants for their interest in this opportunity, only candidates selected for an interview will be contacted.

This position will include:

Maintaining a neat and clean home for visitors

Taking part in laundry duties as required

Washing floors of guest bathrooms, hallways, lobbies, and other assigned areas as required

Dust and sanitize furniture and clean, polish and sanitize appliances

Vacuum carpeting, area rugs, draperies, upholstered furniture

Clean and sanitize washrooms, fixtures and surfaces

Wash doors, windows, walls and bathroom ceilings

Maintain all bedroom and bathroom linen and amenities

Perform any other job-related duties assigned by the supervisor

Who we are looking for:

Must have well-groomed appearance at all times

Ability to work cooperatively

Must know how to operate and perform routine maintenance on equipment located in the housekeeping department

Must have physical stamina to maintain a rigorous pace of work

Apply safe work practices where established

Shift and weekend work is required

Must be able to stand for long periods of time

Must abide by the dress code standards

Some physical labour and heavy lifting is required

Must be able to perform efficiently under pressure and within time restraints

Must be honest and trustworthy

Skill Requirements:

Excellent written and oral communication skills

Excellent organizational skills

Must have the ability to handle and solve customer related concerns and complaints and report to supervisor as necessary

Knowledge and Training:

Knowledge of WHMIS program

Industry Experience:

Previous housekeeping experience is an asset

Thank you to all applicants for their interest in this opportunity, only candidates selected for an interview will be contacted.

This position will include:

Preparing food orders as quickly and efficiently as possible

Keep work area stocked, organized and clean at all times

Ensure work areas and equipment are kept functional and orderly at all times, reporting any deficiencies as necessary

Prepare and issue products requested by requisition for other departments

Ensure fridges, freezers, storerooms and areas where food is stored are kept secure

When beginning your shift, refer to the kitchen logbook and inquire about soup of the day, specials or functions and prepare accordingly

Assist with receiving and proper storage of all deliveries

Perform any other job-related duties assigned by the supervisor

Who we are looking for:

Must have well-groomed appearance at all times

Ability to work cooperatively

Must know how to operate and perform routine maintenance on equipment located in the kitchen

Must have physical stamina to maintain a rigorous pace of work

Apply safe work practices where established

Shift; evening and weekend work is required

Must be able to stand for long periods of time

Must abide by the dress code standards

Some physical labour and heavy lifting is required

Must be able to perform efficiently under pressure and within time restraints

Must be honest and trustworthy

Skill Requirements:

Excellent written and oral communication skills

Excellent organizational skills

Must have the ability to handle and solve customer related concerns and complaints and report to supervisor as necessary

Knowledge and Training:

Knowledge of WHMIS program

Food Safe Level I certificate is required

Industry Experience:

One year of work experience as a cook is required.

Thank you to all applicants for their interest in this opportunity, only candidates selected for an interview will be contacted.

This position will include:

Demonstrating a thorough knowledge of all food and beverage menus items and their presentation; as well as, sides and choices associated with each item

Serving and ensuring guests meals are pleasant and enjoyable

Clear and reset tables

Check tables for proper setting and supplies

When necessary, take room service orders, set up the trays and deliver the orders. If necessary, remove/return dishes/room service trays from hallways

Handle financial transactions within the restaurant during his or her shift

Provide a reconciliation of cash, charges and floats throughout the shift

Keep work area stocked, organized and clean at all times

Respond to guest concerns and complaints quickly and efficiently

Ensure work areas and equipment are kept functional and orderly at all times, reporting any deficiencies as necessary

Perform any other job-related duties assigned by the supervisor

Who we are looking for:

Must have well-groomed appearance at all times

Ability to work cooperatively

Must have physical stamina to maintain a rigorous pace of work

Must know how to operate and perform routine maintenance on equipment located in the restaurant

Apply safe work practices where established

Must be available to work evenings and weekends

Must be able to stand for long periods of time

Must abide by the dress code standards

Some physical labour and heavy lifting is required

Must be able to perform efficiently under pressure and within time restraints

Must be honest and trustworthy

Skill Requirements:

Excellent written and oral communication skills

Excellent organizational skills

Must have the ability to handle and solve customer related concerns and complaints and report to supervisor as necessary

Knowledge and Training:

Complete familiarity with operation of POS systems
Knowledge of WHMIS program

Responsible liquor service certificate / training (ProServe)

Industry Experience:

Previous experience as a server is an asset.

Thank you to all applicants for their interest in this opportunity, only candidates selected for an interview will be contacted.

Description of Duties:

Assist with the operation of the front desk (answering phone, taking reservations, checking in/out guests, transferring calls, cash outs).

Assist with the Housekeeping Department (room inspections, cleaning rooms if required, cleaning laundry if required).

Assist with the operation of the Café Café (seating customers, assisting wait staff, taking cash).

Assist with the operation of the Lounge (assisting server, preparing drinks, running food, taking cash).

Assist with the operation of the Nightclub or Pub (scheduling, policing, assisting staff). Perform security walkthroughs of the entire hotel premise.

Complete beverage orders (requisitions are required for this procedure).

Communicate to the General Manager of daily activities through a logbook.

Ensure hotel standards are being followed and reviewed regularly

Ensure department procedures (open & closing duties, cleaning lists) are being adhered to.

Perform any other duties that may be assigned from time to time by the General Manager

Position Requirements:

Must wear professional and appropriate attire

Must have a well-groomed appearance at all times

Must be able to perform efficiently under pressure and within time constraints

Must be honest and trustworthy

Must have ability to work cooperatively with all hotel employees

Must be aware of all company policies, procedures, amenities and services

Must be flexible for day or night shifts, as well, split shifts if necessary

Skill Requirements:

Excellent written and oral communication skills

Excellent organizational skills

Positive attitude towards the hotel and the hotel industry in general

Must have the ability to handle and solve customer related concerns and complaints and report to management as necessary

Knowledge and Education:

Degree in hotel management

Must have complete knowledge and understanding of all the company’s policies, standards and procedures, as well as being familiar with Provincial labor and safety regulations

General knowledge of tourism industry and attractions in the immediate area

Knowledge of hotel management computer system and POS system

Customer Service

Industry Experience:

A minimum of one-year management experience is required.

Salary will be commensurate based on experience and education. Thank you to all applicants for their interest in this opportunity, only candidates selected for an interview will be contacted.

The Heritage Inn Hotel & Convention Centre is looking to fill the role of a Maintenance Manager. The right candidate will supervise and coordinate all maintenance activities within the hotel. Ensure that safe work practices are being followed. Establish and follow a maintenance program for weekly, monthly and annual preventative maintenance on all equipment and the buildings. Keep a detailed log book on all daily activities and observations. Maintain a professional and pleasant attitude and provide excellent customer service to ensure customer satisfaction.

Description of Duties:

Coordinate daily activities and schedules of all maintenance staff, when applicable.

Respond to guest concerns and complaints quickly and efficiently.

Ensure that all maintenance requests are dealt with immediately.

Ensure that all the interior and exterior areas of the hotel are kept clean and safe at all times.

Order and pick up materials required to carry out repairs on the hotel equipment and buildings, with the General Manager’s approval.

Ensure cleanliness and chemical upkeep of the pool and hot tub within Provincial Health and Safety regulations.

Keep the maintenance shop organized and stocked with the minimum requirements of light bulbs, batteries and other basic maintenance items used on a regular basis.

Keep boiler and electrical rooms clean, safe and unobstructed at all times.

Keep all the hotel equipment in good and safe working order, and inform the General Manager of all deficiencies that could result in total break down of such equipment.

Inform Front Desk staff immediately of all out of order guest rooms (OOO) and any current or upcoming maintenance projects that could jeopardize the comfort or safety of hotel guests.

Obtain quotes, and when approved, coordinate the activities of outside contractors and repairmen.

Perform any other job related duties as assigned by the General Manager. Attend department head meetings as required.

Position Requirements:

Must have physical stamina to maintain a rigorous pace of manual work Must have the ability to work cooperatively with all other hotel employees Must be available or have alternative contact in place on a 24 hour basis Shift and weekend work is required

Must be able to stand for long periods of time

Must wear a uniform as per hotel standards

Some physical labor and heavy lifting is required

Must be able to perform efficiently under pressure and within time restraints Must be honest and trustworthy

Must maintain well groomed appearance at all times Apply safe work practices where applicable

Skill Requirements:

Must have the ability to safely operate a wide range of power and hand tools

Excellent written and oral communication skills

Excellent organizational skills

Must have the ability to handle and solve customer related concerns and complaints and report to management as necessary

Knowledge and Training:

Must know all company policies, procedure, amenities and services Complete knowledge of WHMIS program

General knowledge of tourism industry and attractions in the immediate area May require knowledge of basic computer operation

Industry Experience:

A minimum of two years experience in a maintenance related position.

The Heritage Inn Hotel & Convention Centre, Pincher Creek located at  919 Waterton Avenue, Hwy #6, Box 399, Pincher Creek, Alberta T0K 1W0 is looking for a permanent full-time Cook to start immediately.

Terms of Employment: 

On Call, Shift, Overtime, Weekend, Day, Evening 

Salary Range: $15.75 per hour

Benefits: Discounts

Skill Requirements:

Experience: Former cooking experience

Education: High school completion required

Duties Include: 

• Prepare and cook complete meals or individual dishes and foods

• Prepare and cook meals with dietary restrictions to the hotel customers

• Plan menus and food shopping lists 

• Order food and materials

• Oversee kitchen staff and hire/train new staff

• Plan kitchen staff schedules

• Setup and oversee buffets

• Clean kitchen and work area

Work Setting: Hotel & Convention Centre

Work Location Information: City (Urban)

Languages: English

When you apply, please send the following to: jobs@heritageinn.net

1. Resume

2. Senior Certificate / High School Diploma

3. Review the summary of the book: The 7 Habits of Highly Effective People” by Stephen Covey and explain which of the 7 factors do you follow with examples.

A summary can be found here: https://www.oberlo.ca/blog/7-habits-of-highly-effective-people-by-stephen-covey-summary

The Heritage Inn Hotel & Convention Centre, Pincher Creek located at  919 Waterton Avenue, Hwy #6, Box 399, Pincher Creek, Alberta T0K 1W0 is looking for a permanent full-time Kitchen Helper to start immediately.

Terms of Employment: 

On Call, Shift, Overtime, Weekend, Day, Evening 

Salary Range: $15.00 per hour

Benefits: Discounts

Skill Requirements:

Experience: Former cooking experience

Education: High school completion required

Duties Include: 

• Wash and peel vegetables and fruit

• Wash work tables, cupboards and appliances

• Remove trash and clean kitchen garbage containers

• Unpack and store supplies in refrigerators, cupboards and other storage areas

• Sweep and mop floors, and perform other duties to assist cook and kitchen staff

Work Setting: Hotel & Convention Centre

Work Location Information: City (Urban)

Languages: English

When you apply, please send the following to: jobs@heritageinn.net

1. Resume

2. Senior Certificate / High School Diploma

3. Review the summary of the book: The 7 Habits of Highly Effective People” by Stephen Covey and explain which of the 7 factors do you follow with examples.

A summary can be found here: https://www.oberlo.ca/blog/7-habits-of-highly-effective-people-by-stephen-covey-summary

This position will include:

Maintaining a neat and clean home for visitors.

Taking part in laundry duties as required.

Washing floors of guest bathrooms, hallways, lobbies, and other assigned areas as required.

Dust and sanitize furniture and clean, polish and sanitize appliances.

Vacuum carpets, area rugs, draperies, upholstered furniture.

Clean and sanitize washrooms, fixtures and surfaces.

Wash doors, windows, walls and bathroom ceilings.

Maintain all bedroom and bathroom linen and amenities.

Perform any other job-related duties assigned by the supervisor.

Who we are looking for:

Must have a well-groomed appearance at all times

Ability to work cooperatively

Must know how to operate and perform routine maintenance on equipment located in the housekeeping department

Must have physical stamina to maintain a rigorous pace of work

Apply safe work practices where established

Shift and weekend work is required

Must be able to stand for long periods of time

Must abide by the hotels dress code standards

Some physical labour and heavy lifting is required

Must be able to perform efficiently under pressure and within time restraints

Must be honest and trustworthy

Skill Requirements:

Excellent written and oral communication skills

Excellent organizational skills

Must have the ability to handle and solve customer related concerns and complaints and report to supervisor as necessary

Knowledge and Training:

Knowledge of WHMIS program

Industry Experience:

Previous housekeeping experience is an asset

Thank you to all applicants for their interest in this opportunity, only candidates selected for an interview will be contacted.

* Please only apply for this position if you have a valid SIRS certificate or will acquire it before joining the team *

This position will include:

Demonstrating a thorough knowledge of all food and beverage menus items and their presentation; as well as, sides and choices associated with each item

Serving and ensuring guests meals are pleasant and enjoyable

Clear and reset tablesCheck tables for proper setting and supplies

When necessary, take room service orders, set up the trays and deliver the orders. If necessary, remove/return dishes/room service trays from hallways

Handle financial transactions within the restaurant during his or her shift

Provide a reconciliation of cash, charges and floats throughout the shift

Keep work area stocked, organized and clean at all times

Respond to guest concerns and complaints quickly and efficiently

Ensure work areas and equipment are kept functional and orderly at all times, reporting any deficiencies as necessary

Perform any other job-related duties assigned by the supervisor

Who we are looking for:

Must have well-groomed appearance at all times

Ability to work cooperatively

Must have physical stamina to maintain a rigorous pace of work

Must know how to operate and perform routine maintenance on equipment located in the restaurant

Apply safe work practices where established

Must be available to work evenings and weekends

Must be able to stand for long periods of time

Must abide by the dress code standards

Some physical labour and heavy lifting is required

Must be able to perform efficiently under pressure and within time restraints

Must be honest and trustworthy

Skill Requirements:

Excellent written and oral communication skills

Excellent organizational skills

Must have the ability to handle and solve customer related concerns and complaints and report to supervisor as necessary

Knowledge and Training:

Complete familiarity with operation of POS systems

Knowledge of WHMIS program

Responsible liquor service certificate / training (SIRS) is necessary

Industry Experience:

Minimum one-year previous experience as a server

Thank you to all applicants for their interest in this opportunity, only candidates selected for an interview will be contacted.

Hiring for a Period 1 Cook or equivalent, with a certificate or diploma in Culinary Art

This position will include:

Preparing food orders as quickly and efficiently as possible

Keep work area stocked, organized and clean at all times

Ensure work areas and equipment are kept functional and orderly at all times, reporting any deficiencies as necessary

Prepare and issue products requested by requisition for other departments

Ensure fridges, freezers, storerooms and areas where food is stored are kept secure

When beginning your shift, refer to the kitchen logbook and inquire about soup of the day, specials or functions and prepare accordingly

Assist with receiving and proper storage of all deliveries

Perform any other job-related duties assigned by the supervisor

Who we are looking for:

An individual who has a love for preparing and cooking delicious food

Must have well-groomed appearance at all times

Ability to work cooperatively

Eager to learn and ambitious to want to work towards progressing within the company

Must know how to operate and perform routine maintenance on equipment located in the kitchen

Must be energetic and have physical stamina to maintain a rigorous pace of work

Apply safe work practices where established

Shift, evening and weekend work is required

Must be able to stand for long periods of time

Must abide by the dress code standards

Some physical labour and heavy lifting is required

Must be able to perform efficiently under pressure and within time restraints

Must be honest and trustworthy

Skill Requirements:

Excellent written and oral communication skills

Excellent organizational skills

Must have the ability to handle and solve customer related concerns and complaints and report to supervisor as necessary

Knowledge and Training:

Knowledge of WHMIS program

Food Safe Level I certificate is required

Industry Experience:

Minimum of 1-year previous experience in the food industry

Thank you to all applicants for their interest in this opportunity, only candidates selected for an interview will be contacted.

This position will include: ​

Demonstrating a thorough knowledge of all food and beverage menus items and their presentation; as well as, sides and choices associated with each item

Serving and ensuring guests meals are pleasant and enjoyable

Clear and reset tables

Check tables for proper setting and supplies

When necessary, take room service orders, set up the trays and deliver the orders. If necessary, remove/return dishes/room service trays from hallways

Handle financial transactions within the restaurant during his or her shift

Provide a reconciliation of cash, charges and floats throughout the shift 

Keep work area stocked, organized and clean at all times

Respond to guest concerns and complaints quickly and efficiently

Ensure work areas and equipment are kept functional and orderly at all times, reporting any deficiencies as necessary

Perform any other job-related duties assigned by the supervisor

Who we are looking for:

Must have well-groomed appearance at all times

Ability to work cooperatively

Must have physical stamina to maintain a rigorous pace of work

Must know how to operate and perform routine maintenance on equipment located in the restaurant

Apply safe work practices where established

Must be available to work evenings and weekends

Must be able to stand for long periods of time

Must abide by the dress code standards

Some physical labour and heavy lifting is required

Must be able to perform efficiently under pressure and within time restraints

Must be honest and trustworthy

Skill Requirements:

Excellent written and oral communication skills

Excellent organizational skills

Must have the ability to handle and solve customer related concerns and complaints and report to supervisor as necessary

Knowledge and Training:

Complete familiarity with operation of POS systems


Knowledge of WHMIS program

Responsible liquor service certificate / training (ProServe)

Industry Experience:

Minimum one-year previous experience as a server

Thank you to all applicants for their interest in this opportunity, only candidates selected for an interview will be contacted.

This position will include:

Maintaining a neat and clean home for visitors

Taking part in laundry duties as required

Washing floors of guest bathrooms, hallways, lobbies, and other assigned areas as required

Dust and sanitize furniture and clean, polish and sanitize appliances

Vacuum carpeting, area rugs, draperies, upholstered furniture

Clean and sanitize washrooms, fixtures and surfaces

Wash doors, windows, walls and bathroom ceilings

Maintain all bedroom and bathroom linen and amenities

Perform any other job-related duties assigned by the supervisor

Who we are looking for:

Must have well-groomed appearance at all times

Ability to work cooperatively

Must know how to operate and perform routine maintenance on equipment located in the housekeeping department

Must have physical stamina to maintain a rigorous pace of work

Apply safe work practices where established

Must be available to work weekends

Must be able to stand for long periods of time

Must abide by the dress code standards

Some physical labour and heavy lifting is required

Must be able to perform efficiently under pressure and within time restraints

Must be honest and trustworthy

Skill Requirements:

Excellent written and oral communication skills

Excellent organizational skills

Must have the ability to handle and solve customer related concerns and complaints and report to supervisor as necessary

Knowledge and Training:

Knowledge of WHMIS program

Industry Experience:

Previous housekeeping experience is an asset

Thank you to all applicants for their interest in this opportunity, only candidates selected for an interview will be contacted.

This position will include:

Responsible for supervising the staff, operations, and guests of banquet experiences at the hotel

Hire, train and supervise all Banquet / Catering staff and provide effective ongoing training for all new and existing staff

Ensure all new employees are properly orientated

Assist with planning dining events

Manage food and beverage service

Respond to guest concerns and complaints quickly and efficiently

Ensure work areas, equipment and catering facilities are kept clean, functional and orderly at all times reporting any deficiencies as necessary

Who we are looking for:

Must have well-groomed appearance at all times

Ability to work cooperatively

Must have physical stamina to maintain a rigorous pace of work

Apply safe work practices where established

Shift, evening and weekend work is required

Must be able to stand for long periods of time

Must abide by the dress code standards

Some physical labour and heavy lifting is required

Must be able to perform efficiently under pressure and within time restraints

Must be honest and trustworthy

Skill Requirements:

Excellent organizational skills

Must have the ability to handle and solve customer related concerns and complaints (and report to management as necessary)

Knowledge and Training:

Extensive knowledge of provincial labour standards regulations

Extensive knowledge of WCB regulations

Serve It Right

General knowledge of tourism industry and attractions in the immediate area

Knowledge of basic computer operation

Training and Evaluation

Guest Relations

Team Development

Policy and Procedure Implementation

Delegation

Staff Coordination

Industry Experience:

Previous supervisory and food and beverage service experience is an asset

Thank you to all applicants for their interest in this opportunity, only candidates selected for an interview will be contacted.

This position will include:

Answering and directing all calls appropriately and efficiently

Process and confirm room reservations

Greet, register and assign rooms to arriving guests

Present statement of charges to departing guests and receive payment for services

Respond to guest’s questions or concerns

Ensure work areas and equipment are kept functional and orderly at all times

Who we are looking for:

A hardworking, positive and proactive individual

Ability to work cooperatively

Morning, afternoon, evening and weekend shift work is required

Must be well groomed and willing to wear a uniform as per the hotel dress code standards

Must abide by the dress code standards

Must be honest and trustworthy

Skill Requirements:

Excellent written and oral communication skills

Excellent organizational skills

Excellent telephone skills

Must have the ability to handle and solve customer related concerns and complaints and report to supervisor as necessary

Knowledge and Training:

Knowledge of clerical and basic accounting procedures

Aware of POS systems and basic computer operations

Industry Experience:

Previous administrative experience or experience in the hospitality industry is an asset.

Thank you to all applicants for their interest in this opportunity, only candidates selected for an interview will be contacted.

This position will include:

Respond to guest concerns and complaints quickly and efficiently

Ensure that all maintenance requests are dealt with immediately

Ensure that all the interior and exterior areas of the hotel are kept clean and safe at all times

Pick up materials required to carry out repairs on the hotel equipment and buildings, with the General Manager’s approval 

Ensure cleanliness and chemical upkeep of the pool and hot tub within Provincial Health and Safety regulations

Keep the maintenance shop organized and stocked with the minimum requirements of light bulbs, batteries and other basic maintenance items used on a regular basis

Keep boiler and electrical rooms clean, safe and unobstructed at all times

Keep all the hotel equipment in good and safe working order

Perform any other job-related duties as assigned by the Maintenance Manager

Who we are looking for:

Must have physical stamina to maintain a rigorous pace of manual work 

Must have the ability to work cooperatively with all other hotel employees 

Must be available or have alternative contact in place on a 24-hour basis 

Shift and weekend work is required 

Must be able to stand for long periods of time


Must wear a uniform as per hotel standards


Some physical labour and heavy lifting is required


Must be able to perform efficiently under pressure and within time restraints 

Must be honest and trustworthy

Must maintain a well-groomed appearance at all times 

Apply safe work practices where applicable 

Skill Requirements: 

Must have the ability to safely operate a wide range of power and hand tools


Excellent written and oral communication skills


Excellent organizational skills


Must have the ability to handle and solve customer related concerns and complaints and report to management as necessary 

Knowledge and Training: 

Complete knowledge of WHMIS program


General knowledge of tourism industry and attractions in the immediate area 

May require knowledge of basic computer operation 

Industry Experience: 

A minimum of two years experience in a maintenance related position. 

Thank you to all applicants for their interest in this opportunity, only candidates selected for an interview will be contacted.