Why We Believe What We Believe
If you have ever stayed at a hotel, then you know that some of the most important aspects of your stay included a clean and comfortable room; good food served in a reasonable time; and warm, friendly hotel staff that made you feel welcomed. If they did their job properly, then you wanted to come back and stay at that hotel again and you probably even told your friends and family about how enjoyable your stay was.
The secret to making sure that good customer service happens time and time again starts with you, the employee, and us the company. We are committed to making sure that you are provided with great “internal customer service” so that you can provide great “external customer service” to our valued Guests who choose us over many other hotels and motels.
Cranbrook, BC
Housekeeper · Part-time
This position will include:
Maintaining a neat and clean home for visitors
Taking part in laundry duties are required
Washing floors of guest bathrooms, hallways, lobbies, and other assigned areas as required
Dust and sanitize furniture and clean, polish and sanitize appliances
Vacuum carpeting, area rugs, draperies, upholstered furniture
Clean and sanitize washrooms, fixtures and surfaces
Wash doors, windows, walls and bathroom ceilings
Maintain all bedroom and bathroom linen and amenities
Perform any other job-related duties assigned by the supervisor
Who we are looking for:
Must have well-groomed appearance at all times
Ability to work cooperatively
Must know how to operate and perform routine maintenance on equipment located in the housekeeping department
Must have physical stamina to maintain a rigorous pace of work
Apply safe work practices where established
Shift and weekend work is required
Must be able to stand for long periods of time
Must abide by the dress code standards
Some physical labour and heavy lifting is required
Must be able to perform efficiently under pressure and within time restraints
Must be honest and trustworthy
Skill Requirements:
Excellent written and oral communication skills
Excellent organizational skills
Must have the ability to handle and solve customer related concerns and complaints and report to supervisor as necessary
Knowledge and Training:
Knowledge of WHMIS program
Industry Experience:
Previous housekeeping experience is an asset
Thank you to all applicants for their interest in this opportunity, only candidates selected for an interview will be contacted.
Cook · Part-time
This position will include:
Preparing food orders as quickly and efficiently as possible
Keep work area stocked, organized and clean at all times
Ensure work areas and equipment are kept functional and orderly at all times, reporting any deficiencies as necessary
Prepare and issue products requested by requisition for other departments
Ensure fridges, freezers, storerooms and areas where food is stored are kept secure
When beginning your shift, refer to the kitchen logbook and inquire about soup of the day, specials or functions and prepare accordingly
Assist with receiving and proper storage of all deliveries
Perform any other job-related duties assigned by the supervisor
Who we are looking for:
Must have well-groomed appearance at all times
Ability to work cooperatively
Must know how to operate and perform routine maintenance on equipment located in the kitchen
Must have physical stamina to maintain a rigorous pace of work
Apply safe work practices where established
Shift; evening and weekend work is required
Must be able to stand for long periods of time
Must abide by the dress code standards
Some physical labour and heavy lifting is required
Must be able to perform efficiently under pressure and within time restraints
Must be honest and trustworthy
Skill Requirements:
Excellent written and oral communication skills
Excellent organizational skills
Must have the ability to handle and solve customer related concerns and complaints and report to supervisor as necessary
Knowledge and Training:
Knowledge of WHMIS program
Food Safe Level I certificate is required
Industry Experience:
Previous experience in the food industry is an asset.
Thank you to all applicants for their interest in this opportunity, only candidates selected for an interview will be contacted.
Maintenance Assistant · Part-time
This position will include:
Respond to guest concerns and complaints quickly and efficiently.
Ensure that all maintenance requests are dealt with immediately.
Ensure that all the interior and exterior areas of the hotel are kept clean and safe at all times.
Pick up materials required to carry out repairs on the hotel equipment and buildings, with the General Manager’s approval.
Ensure cleanliness and chemical upkeep of the pool and hot tub within Provincial Health and Safety regulations.
Keep the maintenance shop organized and stocked with the minimum requirements of light bulbs, batteries and other basic maintenance items used on a regular basis.
Keep boiler and electrical rooms clean, safe and unobstructed at all times.
Keep all the hotel equipment in good and safe working order.
Perform any other job-related duties as assigned by the Maintenance Manager.
Who we are looking for:
Must have physical stamina to maintain a rigorous pace of manual work
Must have the ability to work cooperatively with all other hotel employees
Must be available or have alternative contact in place on a 24-hour basis
Shift and weekend work is required
Must be able to stand for long periods of time
Must wear a uniform as per hotel standards
Some physical labour and heavy lifting is required
Must be able to perform efficiently under pressure and within time restraints
Must be honest and trustworthy
Must maintain a well-groomed appearance at all times
Apply safe work practices where applicable
Skill Requirements:
Must have the ability to safely operate a wide range of power and hand tools
Excellent written and oral communication skills
Excellent organizational skills
Must have the ability to handle and solve customer related concerns and complaints and report to management as necessary
Knowledge and Training:
Complete knowledge of WHMIS program
General knowledge of tourism industry and attractions in the immediate area
May require knowledge of basic computer operation
Industry Experience:
A minimum of two years experience in a maintenance related position.
Thank you to all applicants for their interest in this opportunity, only candidates selected for an interview will be contacted.
Restaurant / Lounge Server · Part-time
This position will include:
Demonstrating a thorough knowledge of all food and beverage menus items and their presentation; as well as, sides and choices associated with each item
Serving and ensuring guests meals are pleasant and enjoyable
Clear and reset tables
Check tables for proper setting and supplies
When necessary, take room service orders, set up the trays and deliver the orders. If necessary, remove/return dishes/room service trays from hallways
Handle financial transactions within the restaurant and lounge during his or her shift
Provide a reconciliation of cash, charges and floats throughout his or her shift
Keep work area stocked, organized and clean at all times
Respond to guest concerns and complaints quickly and efficiently
Ensure work areas and equipment are kept functional and orderly at all times, reporting any deficiencies as necessary
Perform any other job-related duties assigned by the supervisor
Who we are looking for:
Must have well-groomed appearance at all times
Ability to work cooperatively
Must have physical stamina to maintain a rigorous pace of work
Must know how to operate and perform routine maintenance on equipment located in the restaurant
Apply safe work practices where established
Weekday and weekend work is required during throughout the day and evening
Must be able to stand for long periods of time
Must abide by the dress code standards
Some physical labour and heavy lifting is required
Must be able to perform efficiently under pressure and within time restraints
Must be honest and trustworthy
Skill Requirements:
Excellent written and oral communication skills
Excellent organizational skills
Must have the ability to handle and solve customer related concerns and complaints and report to supervisor as necessary
Knowledge and Training:
Complete familiarity with operation of POS systems
Knowledge of WHMIS program
Responsible liquor service certificate / training (ProServe)
Industry Experience:
Previous experience as a server is an asset
Thank you to all applicants for their interest in this opportunity, only candidates selected for an interview will be contacted.
High River, AB
Cook · Part-time
This position will include:
Preparing food orders as quickly and efficiently as possible
Keep work area stocked, organized and clean at all times
Ensure work areas and equipment are kept functional and orderly at all times, reporting any deficiencies as necessary
Prepare and issue products requested by requisition for other departments
Ensure fridges, freezers, storerooms and areas where food is stored are kept secure
When beginning your shift, refer to the kitchen logbook and inquire about soup of the day, specials or functions and prepare accordingly
Assist with receiving and proper storage of all deliveries
Perform any other job-related duties assigned by the supervisor
Who we are looking for:
Must have well-groomed appearance at all times
Ability to work cooperatively
Must know how to operate and perform routine maintenance on equipment located in the kitchen
Must have physical stamina to maintain a rigorous pace of work
Apply safe work practices where established
Shift; evening and weekend work is required
Must be able to stand for long periods of time
Must abide by the dress code standards
Some physical labour and heavy lifting is required
Must be able to perform efficiently under pressure and within time restraints
Must be honest and trustworthy
Skill Requirements:
Excellent written and oral communication skills
Excellent organizational skills
Must have the ability to handle and solve customer related concerns and complaints and report to supervisor as necessary
Knowledge and Training:
Knowledge of WHMIS program
Food Safe Level I certificate is required
Industry Experience:
Previous experience in the food industry is an asset.
Thank you to all applicants for their interest in this opportunity, only candidates selected for an interview will be contacted.
Server · Part-time
This position will include:
Demonstrating a thorough knowledge of all food and beverage menus items and their presentation; as well as, sides and choices associated with each item
Serving and ensuring guests meals are pleasant and enjoyable
Clear and reset tables
Check tables for proper setting and supplies
When necessary, take room service orders, set up the trays and deliver the orders. If necessary, remove/return dishes/room service trays from hallways
Handle financial transactions within the restaurant and lounge during his or her shift
Provide a reconciliation of cash, charges and floats throughout his or her shift
Keep work area stocked, organized and clean at all times
Respond to guest concerns and complaints quickly and efficiently
Ensure work areas and equipment are kept functional and orderly at all times, reporting any deficiencies as necessary
Perform any other job-related duties assigned by the supervisor
Who we are looking for:
Must have well-groomed appearance at all times
Ability to work cooperatively
Must have physical stamina to maintain a rigorous pace of work
Must know how to operate and perform routine maintenance on equipment located in the restaurant
Apply safe work practices where established
Weekday and weekend work is required during throughout the day and evening
Must be able to stand for long periods of time
Must abide by the dress code standards
Some physical labour and heavy lifting is required
Must be able to perform efficiently under pressure and within time restraints
Must be honest and trustworthy
Skill Requirements:
Excellent written and oral communication skills
Excellent organizational skills
Must have the ability to handle and solve customer related concerns and complaints and report to supervisor as necessary
Knowledge and Training:
Complete familiarity with operation of POS systems
Responsible liquor service certificate / training (ProServe)
Industry Experience:
Minimum one-year previous experience in a similar position
Thank you to all applicants for their interest in this opportunity, only candidates selected for an interview will be contacted.
Night Auditor · Part-time
This position will include:
Answering and directing all calls appropriately and efficiently
Process and confirm room reservations
Greet, register and assign rooms to arriving guests
Present statement of charges to departing guests and receive payment for services
Perform daily reporting using computerized and manual systems
Answer enquiries regarding guest services and registration of guests by letter, e-mail, telephone or in person
Ensure work areas are stocked and equipment is kept functional and orderly at all times
Responsible for the daily reconciliation of all online reservations
Who we are looking for:
A hardworking, positive and proactive individual
Ability to work cooperatively
Night shift and weekend work is required
Must be well groomed and willing to wear a uniform as per the hotel dress code standards
Must abide by the dress code standards
Must be honest and trustworthy
Skill Requirements:
Excellent written and oral communication skills
Excellent organizational skills
Excellent telephone skills
Must have the ability to handle and solve customer related concerns and complaints and report to supervisor as necessary
Knowledge and Training:
Knowledge of clerical and basic accounting procedures
Aware of POS systems and basic computer operations
Industry Experience:
Previous experience in hospitality is an asset
Thank you to all applicants for their interest in this opportunity, only candidates selected for an interview will be contacted.
Office Manager In Training · Full-time
Description of Duties:
Manage and supervise all tasks of front office personnel to ensure guests prompt, cordial attention and personal recognition.
Supervise the Front Office Team to ensure optimum occupancy and average room rate for the purpose of maximising revenue.
Maintain interdepartmental relationships to ensure seamless customer service.
Responsible for all payroll related duties, including daily labour costing, employee files and records, and to keep in close contact with our representative at the payroll company.
Ensure all new employees are properly orientated and all necessary paperwork is on file prior to their first day of work.
Ensure all account receivable files are up-to-date and collectable.
Reconcile VLT cash on a daily basis.
Reconcile cash floats on a daily basis.
Respond to guest concerns and complaints quickly and efficiently and inform management of concerns.
Assume overall responsibility for maintaining standards to ensure furnishings.
Ensure work areas and equipment are kept functional and orderly at all times, reporting any deficiencies as necessary.
Responsible for monthly reconciliation of each online reservation channel. Performs random checks (1 per week, per channel) to ensure that the FD Supervisor (or delegated staff) update online reservations with short stays, cancellations, and no-shows on the affected website.
Work in conjunction with the Property Management Systems Coordinator to ensure that new and/or existing policies & procedures are communicated in a timely manner to all Front Desk Staff and ensure those procedures/policies are followed, taking corrective action if required.
Coordinates/schedules training sessions authorized by Head Office.
Attend department head meetings and training courses as required.
Conduct performance evaluation on Front Desk Supervisor.
Prepare necessary reporting to enable evaluation of the performance of the Rooms Division (i.e. Room occupancy forecast, Demographic and Geographic reports, Group bookings, etc.).
Review and confirm the validity of all adjustment transactions ensuring appropriate support information is available.
Obtain appropriate approvals and signatures.
Responsible for all A/R billing.
Confirm and process travel agent commissions on a monthly basis.
Perform any other job related duties as assigned by the General Manager or his or her designate.
Position Requirements:
Shift and weekend work will be required
Must wear a uniform and be well groomed as per hotel standards
Must be able to perform efficiently under pressure and within time restraints
Must be honest and trustworthy
Must have the ability to work cooperatively with all hotel employees and management Must know how to operate and perform routine maintenance on equipment located in the Office/Front Desk department
Business diploma from a college or business school may be required
Must apply safe work practices where established
Ability to maintain confidentiality
Detail oriented
Skill Requirements:
Clerical aptitude and basic knowledge of accounting and bookkeeping Excellent written and oral communication skills
Excellent organizational skills
Excellent supervisory skills
Must have the ability to handle and solve customer related concerns and complaints and report to management as necessary
Knowledge and Training:
Extensive knowledge of point of sale and hotel management computer systems Extensive knowledge of provincial & federal labor standards and regulations Extensive knowledge of WCB regulations
Must know all company policies, procedures, amenities and services
Training and evaluation techniques Guest and Company relations
Policy and Procedure Implementation Problem solving
Cost control Payroll
Customer Service
Industry Experience:
A minimum of two years front desk/night auditor experience is required.
Salary will be commensurate based on experience and education. Thank you to all applicants for their interest in this opportunity, only candidates selected for an interview will be contacted.
Housekeeping Supervisor In Training · Full-time
This position will include:
Assigning workers their duties and inspects work for conformance to prescribed standards of cleanliness.
Investigating complaints regarding housekeeping service and equipment, and takes corrective action.
Obtaining list of rooms to be cleaned immediately and list of prospective check-outs or discharges to prepare work assignments.
Coordinating work activities among departments.
Conducting orientation training and in-service training to explain policies, work procedures, and to demonstrate use and maintenance of equipment.
Making recommendations to improve service and ensure more efficient operation.
Assisting with hiring, training and supervision of all Housekeeping and Laundry staff and provide effective ongoing training for all new and existing staff as determined in the evaluation process
Ensuring work areas, equipment and laundry facilities are kept functional and orderly at all times
Assisting with conducting performance evaluations of department staff and department staff meetings
Responding to guest concerns and complaints quickly and efficiently
Assisting with the coordination of daily activities and schedules of all department staff
Keeping work areas stocked, organized and clean at all times as defined by the task list and cleaning schedules posted in the department
Who we are looking for:
Work experience as a Housekeeping supervisor is an advantage but not necessary.
Working knowledge of housekeeping.
Excellent organizational and time management skills
Exceptional customer service skills.
Effective communication skills
Must have the ability to handle and solve customer related concerns and complaints
Morning and weekend work is required
Must be able to stand for long periods of time
Must wear a uniform as per hotel standards
Some physical labour and heavy lifting is required
Must be able to perform efficiently under pressure and within time restraints
Must be honest and trustworthy
Must have well-groomed appearance at all times
Ability to work cooperatively with all hotel employees
Must know how to operate and perform routine maintenance on equipment in housekeeping and laundry department
Must have physical stamina to maintain a rigorous pace of work
May require some knowledge of basic computer operation
Apply safe work practices where established
Housekeeping Certification may be required
Skill Requirements:
Excellent written and oral communication skills
Excellent organizational and supervisory skills
Must have the ability to handle and solve customer related concerns and complaints
Knowledge and Training:
Extensive knowledge of provincial labour standards regulations
Extensive knowledge of WCB regulations
Recruitment, Training and Evaluation
Short and Long-Term Planning
Guest Relations
Team Development
Policy and Procedure Implementation
Delegation
Staff Coordination
Problem Solving
Discipline Maintenance and Conflict Resolution
Complete knowledge of WHMIS program
Industry Experience:
Previous experience as an assistant Housekeeping Manager is an asset
Thank you to all applicants for their interest in this opportunity, only candidates selected for an interview will be contacted.
Moose Jaw, SK
Housekeeper · Part-time
This position will include:
Maintaining a neat and clean home for visitors
Taking part in laundry duties as required
Washing floors of guest bathrooms, hallways, lobbies, and other assigned areas as required
Dust and sanitize furniture and clean, polish and sanitize appliances
Vacuum carpeting, area rugs, draperies, upholstered furniture
Clean and sanitize washrooms, fixtures and surfaces
Wash doors, windows, walls and bathroom ceilings
Maintain all bedroom and bathroom linen and amenities
Perform any other job-related duties assigned by the supervisor
Who we are looking for:
Must have well-groomed appearance at all times
Ability to work cooperatively
Must know how to operate and perform routine maintenance on equipment located in the housekeeping department
Must have physical stamina to maintain a rigorous pace of work
Apply safe work practices where established
Shift and weekend work is required
Must be able to stand for long periods of time
Must abide by the dress code standards
Some physical labour and heavy lifting is required
Must be able to perform efficiently under pressure and within time restraints
Must be honest and trustworthy
Skill Requirements:
Excellent written and oral communication skills
Excellent organizational skills
Must have the ability to handle and solve customer related concerns and complaints and report to supervisor as necessary
Knowledge and Training:
Knowledge of WHMIS program
Industry Experience:
Previous housekeeping experience is an asset
Thank you to all applicants for their interest in this opportunity, only candidates selected for an interview will be contacted.
Janitorial Custodian · Part-time
This position will include:
Sweep and wet mop all tiled and hard surfaced floor areas
Vacuum all carpeting, door mats, draperies and upholstered furniture
Wipe and wet wipe various surfaces and fixtures
Empty garbage cans and ash trays
Clean and maintain public washroom
Remove all garbage and deposit in garbage bins
Keep work area stocked, organized and clean at all times
Who we are looking for:
A hardworking, positive and proactive individual
Must be well groomed and willing to wear a uniform as per the hotel
Weekend and evening work will be required
Excellent organization observation and communication skills
Ability to work cooperatively with all hotel employees
Skill Requirements:
Excellent written and oral communication skills
Excellent organizational skills
Knowledge of the WHMIS program
Industry Experience:
Previous experience is an asset
Thank you to all applicants for their interest in this opportunity, only candidates selected for an interview will be contacted.
Server · Part-time
This position will include:
Demonstrating a thorough knowledge of all food and beverage menus items and their presentation; as well as, sides and choices associated with each item
Serving and ensuring guests meals are pleasant and enjoyable
Clear and reset tables
Check tables for proper setting and supplies
When necessary, take room service orders, set up the trays and deliver the orders. If necessary, remove/return dishes/room service trays from hallways
Handle financial transactions within the restaurant during his or her shift
Provide a reconciliation of cash, charges and floats throughout the shift
Keep work area stocked, organized and clean at all times
Respond to guest concerns and complaints quickly and efficiently
Ensure work areas and equipment are kept functional and orderly at all times, reporting any deficiencies as necessary
Perform any other job-related duties assigned by the supervisor
Who we are looking for:
Must have well-groomed appearance at all times
Ability to work cooperatively
Must have physical stamina to maintain a rigorous pace of work
Must know how to operate and perform routine maintenance on equipment located in the restaurant
Apply safe work practices where established
Must be available to work evenings and weekends
Must be able to stand for long periods of time
Must abide by the dress code standards
Some physical labour and heavy lifting is required
Must be able to perform efficiently under pressure and within time restraints
Must be honest and trustworthy
Skill Requirements:
Excellent written and oral communication skills
Excellent organizational skills
Must have the ability to handle and solve customer related concerns and complaints and report to supervisor as necessary
Knowledge and Training:
Complete familiarity with operation of POS systems
Knowledge of WHMIS program
Responsible liquor service certificate / training (Serve It Right)
Industry Experience:
Minimum one-year previous experience as a server
Thank you to all applicants for their interest in this opportunity, only candidates selected for an interview will be contacted.
Cook · Part-time
This position will include:
Preparing food orders as quickly and efficiently as possible
Keep work area stocked, organized and clean at all times
Ensure work areas and equipment are kept functional and orderly at all times, reporting any deficiencies as necessary
Prepare and issue products requested by requisition for other departments
Ensure fridges, freezers, storerooms and areas where food is stored are kept secure
When beginning your shift, refer to the kitchen logbook and inquire about soup of the day, specials or functions and prepare accordingly
Assist with receiving and proper storage of all deliveries
Perform any other job-related duties assigned by the supervisor
Who we are looking for:
Must have well-groomed appearance at all times
Ability to work cooperatively
Must know how to operate and perform routine maintenance on equipment located in the kitchen
Must have physical stamina to maintain a rigorous pace of work
Apply safe work practices where established
Shift; evening and weekend work is required
Must be able to stand for long periods of time
Must abide by the dress code standards
Some physical labour and heavy lifting is required
Must be able to perform efficiently under pressure and within time restraints
Must be honest and trustworthy
Skill Requirements:
Excellent written and oral communication skills
Excellent organizational skills
Must have the ability to handle and solve customer related concerns and complaints and report to supervisor as necessary
Knowledge and Training:
Knowledge of WHMIS program
Food Safe Level I certificate is required
Industry Experience:
Previous experience as a cook is an asset.
Thank you to all applicants for their interest in this opportunity, only candidates selected for an interview will be contacted.
Pincher Creek, AB
Housekeeper · Part-time
This position will include:
Maintaining a neat and clean home for visitors
Taking part in laundry duties are required
Washing floors of guest bathrooms, hallways, lobbies, and other assigned areas as required
Dust and sanitize furniture and clean, polish and sanitize appliances
Vacuum carpeting, area rugs, draperies, upholstered furniture
Clean and sanitize washrooms, fixtures and surfaces
Wash doors, windows, walls and bathroom ceilings
Maintain all bedroom and bathroom linen and amenities
Perform any other job-related duties assigned by the supervisor
Who we are looking for:
Must have well-groomed appearance at all times
Ability to work cooperatively
Must know how to operate and perform routine maintenance on equipment located in the housekeeping department
Must have physical stamina to maintain a rigorous pace of work
Apply safe work practices where established
Shift and weekend work is required
Must be able to stand for long periods of time
Must abide by the dress code standards
Some physical labour and heavy lifting is required
Must be able to perform efficiently under pressure and within time restraints
Must be honest and trustworthy
Skill Requirements:
Excellent written and oral communication skills
Excellent organizational skills
Must have the ability to handle and solve customer related concerns and complaints and report to supervisor as necessary
Knowledge and Training:
Knowledge of WHMIS program
Industry Experience:
Previous housekeeping experience is an asset
Thank you to all applicants for their interest in this opportunity, only candidates selected for an interview will be contacted.
Cook · Part-time
This position will include:
Preparing food orders as quickly and efficiently as possible
Keep work area stocked, organized and clean at all times
Ensure work areas and equipment are kept functional and orderly at all times, reporting any deficiencies as necessary
Prepare and issue products requested by requisition for other departments
Ensure fridges, freezers, storerooms and areas where food is stored are kept secure
When beginning your shift, refer to the kitchen logbook and inquire about soup of the day, specials or functions and prepare accordingly
Assist with receiving and proper storage of all deliveries
Perform any other job-related duties assigned by the supervisor
Who we are looking for:
Must have well-groomed appearance at all times
Ability to work cooperatively
Must know how to operate and perform routine maintenance on equipment located in the kitchen
Must have physical stamina to maintain a rigorous pace of work
Apply safe work practices where established
Shift; evening and weekend work is required
Must be able to stand for long periods of time
Must abide by the dress code standards
Some physical labour and heavy lifting is required
Must be able to perform efficiently under pressure and within time restraints
Must be honest and trustworthy
Skill Requirements:
Excellent written and oral communication skills
Excellent organizational skills
Must have the ability to handle and solve customer related concerns and complaints and report to supervisor as necessary
Knowledge and Training:
Knowledge of WHMIS program
Food Safe Level I certificate is required
Industry Experience:
Previous experience in the food industry is an asset.
Thank you to all applicants for their interest in this opportunity, only candidates selected for an interview will be contacted.
Server · Part-time
This position will include:
Demonstrating a thorough knowledge of all food and beverage menus items and their presentation; as well as, sides and choices associated with each item
Serving and ensuring guests meals are pleasant and enjoyable
Clear and reset tables
Check tables for proper setting and supplies
When necessary, take room service orders, set up the trays and deliver the orders. If necessary, remove/return dishes/room service trays from hallways
Handle financial transactions within the restaurant during his or her shift
Provide a reconciliation of cash, charges and floats throughout the shift
Keep work area stocked, organized and clean at all times
Respond to guest concerns and complaints quickly and efficiently
Ensure work areas and equipment are kept functional and orderly at all times, reporting any deficiencies as necessary
Perform any other job-related duties assigned by the supervisor
Who we are looking for:
Must have well-groomed appearance at all times
Ability to work cooperatively
Must have physical stamina to maintain a rigorous pace of work
Must know how to operate and perform routine maintenance on equipment located in the restaurant
Apply safe work practices where established
Must be available to work evenings and weekends
Must be able to stand for long periods of time
Must abide by the dress code standards
Some physical labour and heavy lifting is required
Must be able to perform efficiently under pressure and within time restraints
Must be honest and trustworthy
Skill Requirements:
Excellent written and oral communication skills
Excellent organizational skills
Must have the ability to handle and solve customer related concerns and complaints and report to supervisor as necessary
Knowledge and Training:
Complete familiarity with operation of POS systems
Knowledge of WHMIS program
Responsible liquor service certificate / training (ProServe)
Industry Experience:
Previous experience as a server is an asset.
Thank you to all applicants for their interest in this opportunity, only candidates selected for an interview will be contacted.
Saskatoon, SK
Housekeeper · Part-time
This position will include:
Maintaining a neat and clean home for visitors
Taking part in laundry duties are required
Washing floors of guest bathrooms, hallways, lobbies, and other assigned areas as required
Dust and sanitize furniture and clean, polish and sanitize appliances
Vacuum carpeting, area rugs, draperies, upholstered furniture
Clean and sanitize washrooms, fixtures and surfaces
Wash doors, windows, walls and bathroom ceilings
Maintain all bedroom and bathroom linen and amenities
Perform any other job-related duties assigned by the supervisor
Who we are looking for:
Must have well-groomed appearance at all times
Ability to work cooperatively
Must know how to operate and perform routine maintenance on equipment located in the housekeeping department
Must have physical stamina to maintain a rigorous pace of work
Apply safe work practices where established
Shift and weekend work is required
Must be able to stand for long periods of time
Must abide by the dress code standards
Some physical labour and heavy lifting is required
Must be able to perform efficiently under pressure and within time restraints
Must be honest and trustworthy
Skill Requirements:
Excellent written and oral communication skills
Excellent organizational skills
Must have the ability to handle and solve customer related concerns and complaints and report to supervisor as necessary
Knowledge and Training:
Knowledge of WHMIS program
Industry Experience:
Previous housekeeping experience is an asset
Thank you to all applicants for their interest in this opportunity, only candidates selected for an interview will be contacted.
Assistant Housekeeping Manager · Full-time
This position will include:
Implement and provide ongoing evaluation of the hotel standards and work performance procedures for the housekeeping and laundry departments
Thoroughly inspect rooms that are cleaned each day
Monitor assigned areas through inspection rounds to ensure that quality standards and departmental policies are being met
Assist with hiring, training and supervision of all Housekeeping and Laundry staff and provide effective ongoing training for all new and existing staff as determined in the evaluation process
Ensure work areas, equipment and laundry facilities are kept functional and orderly at all times
Assist with conducting performance evaluations of department staff and department staff meetings
Respond to guest concerns and complaints quickly and efficiently
Assist with the coordination of daily activities and schedules of all department staff
Keep work areas stocked, organized and clean at all times as defined by the task list and cleaning schedules posted in the department
Who we are looking for:
Shift and weekend work is required
Must be able to stand for long periods of time
Must wear a uniform as per hotel standards
Some physical labour and heavy lifting is required
Must be able to perform efficiently under pressure and within time restraints
Must be honest and trustworthy
Must have well-groomed appearance at all times
Ability to work cooperatively with all hotel employees
Must know how to operate and perform routine maintenance on equipment in housekeeping and laundry department
Must have physical stamina to maintain a rigorous pace of work
May require some knowledge of basic computer operation
Apply safe work practices where established
Housekeeping Certification may be required
Skill Requirements:
Excellent written and oral communication skills
Excellent organizational and supervisory skills
Must have the ability to handle and solve customer related concerns and complaints
Knowledge and Training:
Extensive knowledge of provincial labour standards regulations
Extensive knowledge of WCB regulations
Recruitment, Training and Evaluation
Short and Long-Term Planning
Guest Relations
Team Development
Policy and Procedure Implementation
Delegation
Staff Coordination
Problem Solving
Discipline Maintenance and Conflict Resolution
Complete knowledge of WHMIS program
Industry Experience:
Previous experience as an assistant Housekeeping Manager is an asset
Thank you to all applicants for their interest in this opportunity, only candidates selected for an interview will be contacted.
Server · Part-time
This position will include:
Demonstrating a thorough knowledge of all food and beverage menus items and their presentation; as well as, sides and choices associated with each item
Serving and ensuring guests meals are pleasant and enjoyable
Clear and reset tables
Check tables for proper setting and supplies
When necessary, take room service orders, set up the trays and deliver the orders. If necessary, remove/return dishes/room service trays from hallways
Handle financial transactions within the restaurant during his or her shift
Provide a reconciliation of cash, charges and floats throughout the shift
Keep work area stocked, organized and clean at all times
Respond to guest concerns and complaints quickly and efficiently
Ensure work areas and equipment are kept functional and orderly at all times, reporting any deficiencies as necessary
Perform any other job-related duties assigned by the supervisor
Who we are looking for:
Must have well-groomed appearance at all times
Ability to work cooperatively
Must have physical stamina to maintain a rigorous pace of work
Must know how to operate and perform routine maintenance on equipment located in the restaurant
Apply safe work practices where established
Must be available to work evenings and weekends
Must be able to stand for long periods of time
Must abide by the dress code standards
Some physical labour and heavy lifting is required
Must be able to perform efficiently under pressure and within time restraints
Must be honest and trustworthy
Skill Requirements:
Excellent written and oral communication skills
Excellent organizational skills
Must have the ability to handle and solve customer related concerns and complaints and report to supervisor as necessary
Knowledge and Training:
Complete familiarity with operation of POS systems
Knowledge of WHMIS program
Responsible liquor service certificate / training (ProServe)
Industry Experience:
Minimum one-year previous experience as a server
Thank you to all applicants for their interest in this opportunity, only candidates selected for an interview will be contacted
Front Desk Attendant · Part-time
This position will include:
Answering and directing all calls appropriately and efficiently
Process and confirm room reservations
Greet, register and assign rooms to arriving guests
Present statement of charges to departing guests and receive payment for services
Respond to guest’s questions or concerns
Ensure work areas and equipment are kept functional and orderly at all times
Who we are looking for:
A hardworking, positive and proactive individual
Ability to work cooperatively
Morning, afternoon, evening and weekend shift work is required
Must be well groomed and willing to wear a uniform as per the hotel dress code standards
Must abide by the dress code standards
Must be honest and trustworthy
Skill Requirements:
Excellent written and oral communication skills
Excellent organizational skills
Excellent telephone skills
Must have the ability to handle and solve customer related concerns and complaints and report to supervisor as necessary
Knowledge and Training:
Knowledge of clerical and basic accounting procedures
Aware of POS systems and basic computer operations
Industry Experience:
Minimum one-year previous experience as a front desk attendant
Thank you to all applicants for their interest in this opportunity, only candidates selected for an interview will be contacted.
Taber, AB
Restaurant Server · Part-time
This position will include:
Demonstrating a thorough knowledge of all food and beverage menus items and their presentation; as well as, sides and choices associated with each item
Serving and ensuring guests meals are pleasant and enjoyable
Clear and reset tables
Check tables for proper setting and supplies
When necessary, take room service orders, set up the trays and deliver the orders. If necessary, remove/return dishes/room service trays from hallways
Handle financial transactions within the restaurant during his or her shift
Provide a reconciliation of cash, charges and floats throughout the shift
Keep work area stocked, organized and clean at all times
Respond to guest concerns and complaints quickly and efficiently
Ensure work areas and equipment are kept functional and orderly at all times, reporting any deficiencies as necessary
Perform any other job-related duties assigned by the supervisor
Who we are looking for:
Must have well-groomed appearance at all times
Ability to work cooperatively
Must have physical stamina to maintain a rigorous pace of work
Must know how to operate and perform routine maintenance on equipment located in the restaurant
Apply safe work practices where established
Must be available to work evenings and weekends
Must be able to stand for long periods of time
Must abide by the dress code standards
Some physical labour and heavy lifting is required
Must be able to perform efficiently under pressure and within time restraints
Must be honest and trustworthy
Skill Requirements:
Excellent written and oral communication skills
Excellent organizational skills
Must have the ability to handle and solve customer related concerns and complaints and report to supervisor as necessary
Knowledge and Training:
Complete familiarity with operation of POS systems
Knowledge of WHMIS program
Responsible liquor service certificate / training (ProServe)
Industry Experience:
Minimum one-year previous experience as a server
Thank you to all applicants for their interest in this opportunity, only candidates selected for an interview will be contacted.
Maintenance Person · Full-time
This position will include:
Respond to guest concerns and complaints quickly and efficiently
Ensure that all maintenance requests are dealt with immediately
Ensure that all the interior and exterior areas of the hotel are kept clean and safe at all times
Pick up materials required to carry out repairs on the hotel equipment and buildings, with the General Manager’s approval
Ensure cleanliness and chemical upkeep of the pool and hot tub where applicable are within the Provincial Health and Safety regulations
Keep the maintenance shop organized and stocked with the minimum requirements of light bulbs, batteries and other basic maintenance items used on a regular basis
Keep boiler and electrical rooms clean, safe and unobstructed at all times
Keep all the hotel equipment in good and safe working order
Perform any other job-related duties as assigned by the General Manager
Who we are looking for:
Must have physical stamina to maintain a rigorous pace of manual work
Must have the ability to work cooperatively with all other hotel employees
Must be available or have alternative contact in place on a 24-hour basis
Shift and weekend work is required
Must be able to stand for long periods of time
Must wear a uniform as per hotel standards
Some physical labour and heavy lifting is required
Must be able to perform efficiently under pressure and within time restraints
Must be honest and trustworthy
Must maintain a well-groomed appearance at all times
Apply safe work practices where applicable
Skill Requirements:
Must have the ability to safely operate a wide range of power and hand tools
Excellent written and oral communication skills
Excellent organizational skills
Must have the ability to handle and solve customer related concerns and complaints and report to management as necessary
Knowledge and Training:
Complete knowledge of WHMIS program
General knowledge of tourism industry and attractions in the immediate area
May require knowledge of basic computer operation
Industry Experience:
Previous experience in a maintenance related position is an asset
Thank you to all applicants for their interest in this opportunity, only candidates selected for an interview will be contacted.
Front Desk Attendant / Night Auditor · Part-time
This position will include:
Answering and directing all calls appropriately and efficiently
Process and confirm room reservations
Greet, register and assign rooms to arriving guests
Present statement of charges to departing guests and receive payment for services
Perform daily reporting using computerized and manual systems
Answer enquiries regarding guest services and registration of guests by letter, e-mail, telephone or in person
Ensure work areas are stocked and equipment is kept functional and orderly at all times
Responsible for the daily reconciliation of all online reservations
Who we are looking for:
A hardworking, positive and proactive individual
Ability to work cooperatively
Must be available to work shift work during the evening/night, daytime and weekends
Must be well groomed and willing to wear a uniform as per the hotel dress code standards
Must abide by the dress code standards
Must be honest and trustworthy
Skill Requirements:
Excellent written and oral communication skills
Excellent organizational skills
Excellent telephone skills
Must have the ability to handle and solve customer related concerns and complaints and report to supervisor as necessary
Knowledge and Training:
Knowledge of clerical and basic accounting procedures
Aware of POS systems and extensive knowledge of basic computer operations
Knowledge of point of sale and hotel management computer systems
Have general knowledge of the tourism industry and attractions in the immediate area
Industry Experience:
Previous experience in hospitality and customer service is an asset
Thank you to all applicants for their interest in this opportunity, only candidates selected for an interview will be contacted.