Careers

Why We Believe What We Believe

If you have ever stayed at a hotel, then you know that some of the most important aspects of your stay included a clean and comfortable room; good food served in a reasonable time; and warm, friendly hotel staff that made you feel welcomed.  If they did their job properly, then you wanted to come back and stay at that hotel again and you probably even told your friends and family about how enjoyable your stay was. 

The secret to making sure that good customer service happens time and time again starts with you, the employee, and us the company.  We are committed to making sure that you are provided with great  “internal customer service” so that you can provide great “external customer service” to our valued Guests who choose us over many other hotels and motels.


Brooks, AB - Convention Centre

Kitchen Supervisor · Full-time

Location: Brooks, AB - Convention Centre

This position will include:

Responsible for the quality of all food prepared at all times and checks constantly for taste, temperature and visual appeal.

Ensure implementation and provide ongoing evaluation of hotel standards with regards to the food operation.

Assist with the training and supervision of all kitchen staff.

Assist with coordinating daily activities and schedules of all department staff.

Ensure work areas are stocked, organized and cleaned at all times as defined by the task list and cleaning schedules posted in the department.

Ensure work areas and equipment are kept functional and orderly at all times, reporting any deficiencies as necessary.

Keep informed on all food prices and market fluctuations.

Responsible for all food purchasing, receiving and storing when the Chef/Kitchen Manager is away or as required.

Make daily inspections of all fridges, freezers and food storerooms, to ensure proper management, rotation and dating of all products.

Assist with the planning of daily features each night for the next day through the kitchen log book.

Ensure that all chemicals, detergents and cleaning supplies are properly stored and away from food and food preparation areas.

Maintain flexibility with regards to hours of work and days off, as required by business levels. 

Maintain current with all changing regulations in reference to health standards and industry trends. 

Perform any other job related duties as assigned by the Chef/Kitchen Manager. 

Respond to guest concerns and complaints quickly and efficiently. 

 

Who we are looking for:

Must be available to work in the afternoon, evening and weekends

A hard working, positive and proactive individual

Must have physical stamina to maintain a rigorous pace of work

Must be able to stand for long periods of time 

Some physical labour and heavy lifting is required

Must wear uniform as per hotel standards

Must have well groomed appearance at all times

 

Skill Requirements:

Ability to work cooperatively

Must be honest and trustworthy

Must be able to perform efficiently under pressure and within time restraints

Apply safe work practices where established

Must know how to operate and perform routine maintenance on equipment located in the department

Food Safe Level II certificate required, Red Seal Certification is an asset

 

Salary will be commensurate based on experience and education. 

Thank you to all applicants for their interest in this opportunity, only candidates selected for an interview will be contacted.

Cranbrook, BC

Housekeeper / Laundry Attendant · Part-time or Full-time

Location: Cranbrook, BC

This position will include:

Maintaining a neat and clean home for visitors

Taking part in laundry duties are required

Washing floors of guest bathrooms, hallways, lobbies, and other assigned areas as required

Dust and sanitize furniture and clean, polish and sanitize appliances

Vacuum carpeting, area rugs, draperies, upholstered furniture

Clean and sanitize washrooms, fixtures and surfaces

Wash doors, windows, walls and bathroom ceilings

Maintain all bedroom and bathroom linen and amenities

Perform any other job-related duties assigned by the supervisor

 

Who we are looking for:

Must have well-groomed appearance at all times

Ability to work cooperatively

Must know how to operate and perform routine maintenance on equipment located in the housekeeping department

Must have physical stamina to maintain a rigorous pace of work

Apply safe work practices where established

Shift and weekend work is required

Must be able to stand for long periods of time

Must abide by the dress code standards

Some physical labour and heavy lifting is required

Must be able to perform efficiently under pressure and within time restraints

Must be honest and trustworthy

 

Skill Requirements:

Excellent written and oral communication skills

Excellent organizational skills

Must have the ability to handle and solve customer related concerns and complaints and report to supervisor as necessary

 

Knowledge and Training:

Knowledge of WHMIS program

 

Industry Experience:

Previous housekeeping experience is an asset

 

Thank you to all applicants for their interest in this opportunity, only candidates selected for an interview will be contacted.

Maintenance Person · Part-time

Location: Cranbrook, BC

This position will include:

Respond to guest concerns and complaints quickly and efficiently. 

Ensure that all maintenance requests are dealt with immediately. 

Ensure that all the interior and exterior areas of the hotel are kept clean and safe at all times. 

Pick up materials required to carry out repairs on the hotel equipment and buildings, with the General Manager’s approval. 

Ensure cleanliness and chemical upkeep of the pool and hot tub within Provincial Health and Safety regulations. 

Keep the maintenance shop organized and stocked with the minimum requirements of light bulbs, batteries and other basic maintenance items used on a regular basis. 

Keep boiler and electrical rooms clean, safe and unobstructed at all times. 

Keep all the hotel equipment in good and safe working order.

Perform any other job-related duties as assigned by the Maintenance Manager. 

 

Who we are looking for:

Must have physical stamina to maintain a rigorous pace of manual work 

Must have the ability to work cooperatively with all other hotel employees 

Must be available or have alternative contact in place on a 24-hour basis 

Shift and weekend work is required 

Must be able to stand for long periods of time


Must wear a uniform as per hotel standards


Some physical labour and heavy lifting is required


Must be able to perform efficiently under pressure and within time restraints 

Must be honest and trustworthy

Must maintain a well-groomed appearance at all times 

Apply safe work practices where applicable 

 

Skill Requirements: 

Must have the ability to safely operate a wide range of power and hand tools


Excellent written and oral communication skills


Excellent organizational skills


Must have the ability to handle and solve customer related concerns and complaints and report to management as necessary 

Knowledge and Training: 

Complete knowledge of WHMIS program


General knowledge of tourism industry and attractions in the immediate area 

May require knowledge of basic computer operation 

 

Industry Experience: 

A minimum of two years experience in a maintenance related position. 

 

Thank you to all applicants for their interest in this opportunity, only candidates selected for an interview will be contacted.

Line Cook · Full-time

Location: Cranbrook, BC

This position will include:

Preparing food orders as quickly and efficiently as possible

Keep work area stocked, organized and clean at all times

Ensure work areas and equipment are kept functional and orderly at all times, reporting any deficiencies as necessary

Prepare and issue products requested by requisition for other departments

Ensure fridges, freezers, storerooms and areas where food is stored are kept secure

When beginning your shift, refer to the kitchen logbook and inquire about soup of the day, specials or functions and prepare accordingly

Assist with receiving and proper storage of all deliveries

Perform any other job-related duties assigned by the supervisor

 

Who we are looking for:

Must have well-groomed appearance at all times

Ability to work cooperatively

Must know how to operate and perform routine maintenance on equipment located in the kitchen

Must have physical stamina to maintain a rigorous pace of work

Apply safe work practices where established

Shift; evening and weekend work is required

Must be able to stand for long periods of time

Must abide by the dress code standards

Some physical labour and heavy lifting is required

Must be able to perform efficiently under pressure and within time restraints

Must be honest and trustworthy

 

Skill Requirements:

Excellent written and oral communication skills

Excellent organizational skills

Must have the ability to handle and solve customer related concerns and complaints and report to supervisor as necessary

 

Knowledge and Training:

Knowledge of WHMIS program

Food Safe Level I certificate is required

 

Industry Experience:

Previous experience in the food industry is an asset.

 

Salary will be commensurate based on experience and education. Thank you to all applicants for their interest in this opportunity, only candidates selected for an interview will be contacted.

Administrator / Front Desk Attendant · Full-time

Location: Cranbrook, BC

This position will include:

Answering and directing all calls appropriately and efficiently 

Process and confirm room reservations

Greet, register and assign rooms to arriving guests

Present statement of charges to departing guests and receive payment for services 

Respond to guest’s questions or concerns

Ensure work areas and equipment are kept functional and orderly at all times

 

Who we are looking for:

A hardworking, positive and proactive individual

Ability to work cooperatively

Morning, afternoon, evening and weekend shift work is required

Must be well groomed and willing to wear a uniform as per the hotel dress code standards

Must abide by the dress code standards

Must be honest and trustworthy

 

Skill Requirements:

Excellent written and oral communication skills

Excellent organizational skills

Excellent telephone skills

Must have the ability to handle and solve customer related concerns and complaints and report to supervisor as necessary

 

Knowledge and Training:

Knowledge of clerical and basic accounting procedures

Aware of POS systems and basic computer operations

 

Industry Experience:

Minimum one-year previous experience as a front desk attendant

 

Thank you to all applicants for their interest in this opportunity, only candidates selected for an interview will be contacted.

Chef / Kitchen Manager · Full-time

Location: Cranbrook, BC

This position will include: ​

Food purchasing, receiving and storing as per hotel standards.

Ensuring that quality of all food prepared at all times and constantly checking for taste, temperature, and visual appeal.

Ensuring any guest concerns and complaints are resolved quickly and efficiently.

Making daily inspections of all fridges, freezers and food storerooms, to ensure proper par levels, inventory management, rotation and dating of all products.

Ensuring kitchen and area is stocked, organized and cleaned at all times.

Planning daily features and specials.

Record food inventory.

Maintain awareness of all food and fire safety regulation.

Hire, train and supervise all kitchen staff and provide effective ongoing training ensuring certifications are up to date.

Coordinate daily activities and schedules of all department staff.

Conduct regular department staff meetings.

Participate in the annual budget process to ensure financial objectives are met for the Food & Beverage Division.

 

Who we are looking for:

A hardworking, knowledgeable and proactive professional with at least two years of kitchen supervisory experience and Food Safe certification.

Preference will be given to candidates with Red Seal Certification or equivalent.

Must be passionate about the food service industry and current with the latest provincial and federation regulations and industry trends.

A hands-on and detail-oriented manager who believes in leading by example, and is always willing to jump in and help whenever required. Evening and weekend work will be required. ​

 

Thank you to all applicants for their interest in this opportunity, only candidates selected for an interview will be contacted.

Server / Banquet Server · Part-time/Full-time

Location: Cranbrook, BC

This position will include: ​

Demonstrating a thorough knowledge of all food and beverage menus items and their presentation; as well as, sides and choices associated with each item

Ensure appropriate setup of function rooms per the function confirmation sheet. (i.e. Linens, glassware, flatware, meeting equipment and supplies, etc.) and clean up after function

Service of food and beverage requirements during functions 

Clearing of cutlery, glassware, dishes etc. at appropriate intervals of food and beverage service

Keep work area stocked, organized and clean at all times

Respond to guest concerns and complaints quickly and efficiently

Ensure work areas and equipment are kept functional and orderly at all times, reporting any deficiencies as necessary

Perform any other job-related duties as assigned by the Banquet / Catering Manager

 

Who we are looking for:

Must have well-groomed appearance at all times

Ability to work cooperatively

Must have physical stamina to maintain a rigorous pace of work

Apply safe work practices where established

Shift and weekend work is required

Must be able to stand for long periods of time

Must abide by the dress code standards

Some physical labour and heavy lifting is required

Must be able to perform efficiently under pressure and within time restraints

Must be honest and trustworthy

 

Skill Requirements:

Excellent organizational skills

Must have the ability to handle and solve customer related concerns and complaints and report to supervisor as necessary

 

Knowledge and Training:

Knowledge of WHMIS program

Must be familiar with all the hotel amenities and services 

Responsible liquor service certificate / training (Serving It Right)

 

Industry Experience:

Previous serving experience is an asset 

 

Thank you to all applicants for their interest in this opportunity, only candidates selected for an interview will be contacted.

 

Banquet Captain · Full-time

Location: Cranbrook, BC

This position will include: ​

Responsible for supervising the staff, operations, and guests of banquet experiences at the hotel

Hire, train and supervise all Banquet / Catering staff and provide effective ongoing training for all new and existing staff

Ensure all new employees are properly orientated 

Assist with planning dining events

Manage food and beverage service

Respond to guest concerns and complaints quickly and efficiently

Ensure work areas, equipment and catering facilities are kept clean, functional and orderly at all times reporting any deficiencies as necessary

 

Who we are looking for:

Must have well-groomed appearance at all times

Ability to work cooperatively

Must have physical stamina to maintain a rigorous pace of work

Apply safe work practices where established

Shift, evening and weekend work is required

Must be able to stand for long periods of time

Must abide by the dress code standards

Some physical labour and heavy lifting is required

Must be able to perform efficiently under pressure and within time restraints

Must be honest and trustworthy

 

Skill Requirements:

Excellent organizational skills

Must have the ability to handle and solve customer related concerns and complaints (and report to management as necessary)

 

Knowledge and Training:

Extensive knowledge of provincial labour standards regulations

Extensive knowledge of WCB regulations

Serve It Right

General knowledge of tourism industry and attractions in the immediate area

Knowledge of basic computer operation

Training and Evaluation

Guest Relations

Team Development

Policy and Procedure Implementation

Delegation

Staff Coordination

 

Industry Experience:

Previous supervisory and food and beverage service experience is an asset

 

Thank you to all applicants for their interest in this opportunity, only candidates selected for an interview will be contacted.

 

Front Office Administrator · Full-time

Location: Cranbrook, BC

The Heritage Inn Hotels is a family owned independent chain of hotels in Western Canada. We are looking for a dynamic hospitality professional who is not afraid to ‘roll up their sleeves’ and seeks opportunity for career growth.  Our Company values honesty, integrity, teamwork, accountability and common sense bundled with an innate understanding of leadership and community.

 

We currently have an opportunity for an energetic, detail and service orientated Hotel Front Office Administrator to join our team.

The ideal candidate loves paperwork, is a problem solver and understands numbers and people equally in order to be the primary person responsible for handling the day-to-day administration for a full service hotel while also assisting at the front desk to ensure superior guest and associate satisfaction.

 

Description of Duties:

Responsible for administrative duties which include counting and verifying cash and floats, accounts receivable billings and collections, online reconciliations, travel agent commissions, banking, reporting requirements, preparing weekly and monthly packages, obtaining appropriate approvals and signatures, reviewing and confirming adjustment transactions, ensuring proper back up, recording proper account allocations, assisting with month ends, etc.

Be part of the front desk team to check in/out guests, answering and transferring calls, taking reservations and responding to communications to ensure guests receive prompt, cordial and personal attention for effective and efficient customer service.

Maintain interdepartmental relationships to ensure seamless internal and external customer service.

Respond to guest concerns and complaints quickly and efficiently and inform management of concerns.

Ensure work areas and equipment are kept stocked, clean, functional and orderly at all times, reporting any deficiencies as necessary.

Perform random checks (1 per week, per channel) to ensure that delegated staff update online reservations with short stays, cancellations, and no-shows on the affected website.

Promote OHS in the workplace by participating in recommending and implementing strategies, policies and programs. 

Ensure that new and/or existing policies & procedures are followed as part of the team to maintain standards.

Perform any other job related duties as assigned.

 

Position Requirements:

Must be able to work a flexible schedule including split shift, day, evening, overnight, holidays and weekend work.

Must be professional in appearance, grooming and demeanour.

Must be able to perform efficiently under pressure and within time restraints

Able to maintain confidentiality

 

Skill, Knowledge and Training:

Business diploma and/or hospitality certification from a college or business school is an asset.

Clerical aptitude and basic knowledge of accounting and bookkeeping

A minimum of two years front desk/night auditor along with clerical/administration experience is required.

Excellent customer service, organizational, written and oral communication skills

Computer literate with knowledge of a variety of computer software applications, POS, credit card and PMS.

 

Salary will be commensurate based on experience and education. Thank you to all applicants for their interest in this opportunity, only candidates selected for an interview will be contacted.

Duty Manager · Full-time

Location: Cranbrook, BC

Description of Duties:

Assist with the operation of the front desk (answering phone, taking reservations, checking in/out guests, transferring calls, cash outs)

Assist with the Housekeeping Department (room inspections, cleaning rooms if required, cleaning laundry if required)

Assist with the operation of the Café Café (seating customers, assisting wait staff, taking cash)

Assist with the operation of the Lounge (assisting server, preparing drinks, running food, taking cash)

Assist with the operation of the Nightclub or Pub (scheduling, policing, assisting staff). Perform security walkthroughs of the entire hotel premise

Complete beverage orders (requisitions are required for this procedure)

Communicate to the General Manager of daily activities through a logbook

Ensure hotel standards are being followed and reviewed regularly

Ensure department procedures (open & closing duties, cleaning lists) are being adhered to

Perform any other duties that may be assigned from time to time by the General Manager

 

Position Requirements:

Must wear professional and appropriate attire

Must have a well-groomed appearance at all times

Must be able to perform efficiently under pressure and within time constraints

Must be honest and trustworthy

Must have ability to work cooperatively with all hotel employees

Must be aware of all company policies, procedures, amenities and services

Must be flexible for day or night shifts, as well, split shifts if necessary

 

Skill Requirements:

Excellent written and oral communication skills

Excellent organizational skills

Positive attitude towards the hotel and the hotel industry in general

Must have the ability to handle and solve customer related concerns and complaints and report to management as necessary

 

Knowledge and Education:

Degree in hotel management

Must have complete knowledge and understanding of all the company’s policies, standards and procedures, as well as being familiar with Provincial labor and safety regulations

General knowledge of tourism industry and attractions in the immediate area

Knowledge of hotel management computer system and POS system

Customer Service

 

Industry Experience:

A minimum of one-year management experience is required

 

Salary will be commensurate based on experience and education. Thank you to all applicants for their interest in this opportunity, only candidates selected for an interview will be contacted.

High River, AB

Sous Chef / Kitchen Manager · Part-time

Location: High River, AB

This position will include: ​

Food purchasing, receiving and storing as per hotel standards.

Ensuring that quality of all food prepared at all times and constantly checking for taste, temperature, and visual appeal.

Ensuring any guest concerns and complaints are resolved quickly and efficiently.

Making daily inspections of all fridges, freezers and food storerooms, to ensure proper par levels, inventory management, rotation and dating of all products.

Ensuring kitchen and area is stocked, organized and cleaned at all times.

Planning daily features and specials.

Record food inventory.

Maintain awareness of all food and fire safety regulation.

Hire, train and supervise all kitchen staff and provide effective ongoing training ensuring certifications are up to date.

Coordinate daily activities and schedules of all department staff.

Conduct regular department staff meetings.

Participate in the annual budget process to ensure financial objectives are met for the Food & Beverage Division.

 

Who we are looking for:

A hardworking, knowledgeable and proactive professional with at least two years of kitchen supervisory experience and Food Safe certification.

Preference will be given to candidates with Red Seal Certification or equivalent.

Must be passionate about the food service industry and current with the latest provincial and federation regulations and industry trends.

A hands-on and detail-oriented manager who believes in leading by example, and is always willing to jump in and help whenever required. Evening and weekend work will be required. ​

 

Salary will be commensurate based on experience and education. Thank you to all applicants for their interest in this opportunity, only candidates selected for an interview will be contacted.

Duty Manager · Full-time

Location: High River, AB

The right candidate will maintain a professional and pleasant attitude and ensure excellent customer service is provided in all areas of the hotel. Supervise and direct the operations of the hotel within the guidelines set out in the Heritage Inn Hotel’s Operation Manual.

 

Description of Duties:

Assist with the operation of the front desk (answering phone, taking reservations, checking in/out guests, transferring calls, cash outs).

Assist with the Housekeeping Department (room inspections, cleaning rooms if required, cleaning laundry if required).

Assist with the operation of the Café Café (seating customers, assisting wait staff, taking cash).

Assist with the operation of the Lounge (assisting server, preparing drinks, running food, taking cash).

Assist with the operation of the Nightclub or Pub (scheduling, policing, assisting staff). Perform security walkthroughs of the entire hotel premise.

Complete beverage orders (requisitions are required for this procedure).

Communicate to the General Manager of daily activities through a logbook.

Ensure hotel standards are being followed and reviewed regularly 

Ensure department procedures (open & closing duties, cleaning lists) are being adhered to.

Perform any other duties that may be assigned from time to time by the General Manager.

 

Position Requirements:

Must wear professional and appropriate attire

Must have a well-groomed appearance at all times

Must be able to perform efficiently under pressure and within time constraints 

Must be honest and trustworthy

Must have ability to work cooperatively with all hotel employees

Must be aware of all company policies, procedures, amenities and services

Must be flexible for day or night shifts, as well, split shifts if necessary

 

Skill Requirements:

Excellent written and oral communication skills

Excellent organizational skills

Positive attitude towards the hotel and the hotel industry in general

Must have the ability to handle and solve customer related concerns and complaints and report to management as necessary

 

Knowledge and Education:

Degree in hotel management

Must have complete knowledge and understanding of all the company’s policies, standards and procedures, as well as being familiar with Provincial labor and safety regulations

General knowledge of tourism industry and attractions in the immediate area

Knowledge of hotel management computer system and POS system

Customer Service

 

Industry Experience:

A minimum of one-year management experience is required

 

Salary will be commensurate based on experience and education. Thank you to all applicants for their interest in this opportunity, only candidates selected for an interview will be contacted.

 

Night Auditor · Part-time

Location: High River, AB

This position will include:

Answering and directing all calls appropriately and efficiently

Process and confirm room reservations

Greet, register and assign rooms to arriving guests

Present statement of charges to departing guests and receive payment for services 

Perform daily reporting using computerized and manual systems

Answer enquiries regarding guest services and registration of guests by letter, e-mail, telephone or in person 

Ensure work areas are stocked and equipment is kept functional and orderly at all times

Responsible for the daily reconciliation of all online reservations 

 

Who we are looking for:

A hardworking, positive and proactive individual

Ability to work cooperatively

Night shift and weekend work is required

Must be well groomed and willing to wear a uniform as per the hotel dress code standards

Must abide by the dress code standards

Must be honest and trustworthy

 

Skill Requirements:

Excellent written and oral communication skills

Excellent organizational skills

Excellent telephone skills

Must have the ability to handle and solve customer related concerns and complaints and report to supervisor as necessary

 

Knowledge and Training:

Knowledge of clerical and basic accounting procedures

Aware of POS systems and basic computer operations

 

Industry Experience:

Previous experience in hospitality is an asset

 

Thank you to all applicants for their interest in this opportunity, only candidates selected for an interview will be contacted.

Laundry / Room Attendant · Part-time

Location: High River, AB

This position will include:

Maintaining a neat and clean home for visitors

Taking part in laundry duties as required

Washing floors of guest bathrooms, hallways, lobbies, and other assigned areas as required

Dust and sanitize furniture and clean, polish and sanitize appliances

Vacuum carpeting, area rugs, draperies, upholstered furniture

Clean and sanitize washrooms, fixtures and surfaces

Wash doors, windows, walls and bathroom ceilings

Maintain all bedroom and bathroom linen and amenities

Perform any other job-related duties assigned by the supervisor

 

Who we are looking for:

Must have well-groomed appearance at all times

Ability to work cooperatively

Must know how to operate and perform routine maintenance on equipment located in the housekeeping department

Must have physical stamina to maintain a rigorous pace of work

Apply safe work practices where established

Shift and weekend work is required

Must be able to stand for long periods of time

Must abide by the dress code standards

Some physical labour and heavy lifting is required

Must be able to perform efficiently under pressure and within time restraints

Must be honest and trustworthy

 

Skill Requirements:

Excellent written and oral communication skills

Excellent organizational skills

Must have the ability to handle and solve customer related concerns and complaints and report to supervisor as necessary

 

Knowledge and Training:

Knowledge of WHMIS program

 

Industry Experience:

Previous housekeeping experience is an asset

 

Thank you to all applicants for their interest in this opportunity, only candidates selected for an interview will be contacted.

Moose Jaw, SK

Server (Restaurant · Lounge · Banquet) · Part-time

Location: Moose Jaw, SK

This position will include: ​

Training in all F&B areas of the hotel; restaurant, lounge & banquets

Demonstrating a thorough knowledge of all food and beverage menus items and their presentation; as well as, sides and choices associated with each item

Serving and ensuring guests meals are pleasant and enjoyable

Clear and reset tables

Check tables for proper setting and supplies

When necessary, take room service orders, set up the trays and deliver the orders. If necessary, remove/return dishes/room service trays from hallways

Handle financial transactions within the restaurant during his or her shift

Provide a reconciliation of cash, charges and floats throughout the shift 

Keep work area stocked, organized and clean at all times

Respond to guest concerns and complaints quickly and efficiently

Ensure work areas and equipment are kept functional and orderly at all times, reporting any deficiencies as necessary

Perform any other job-related duties assigned by the supervisor

 

Who we are looking for:

Must have well-groomed appearance at all times

Ability to work cooperatively

Must have physical stamina to maintain a rigorous pace of work

Must know how to operate and perform routine maintenance on equipment located in the restaurant

Apply safe work practices where established

Must be available to work evenings and weekends

Must be able to stand for long periods of time

Must abide by the dress code standards

Some physical labour and heavy lifting is required

Must be able to perform efficiently under pressure and within time restraints

Must be honest and trustworthy

 

Skill Requirements:

Excellent written and oral communication skills

Excellent organizational skills

Must have the ability to handle and solve customer related concerns and complaints and report to supervisor as necessary

 

Knowledge and Training:

Complete familiarity with operation of POS systems


Knowledge of WHMIS program

Responsible liquor service certificate / training (SIRS)

 

Industry Experience:

Previous experience as a server is an asset.

 

Thank you to all applicants for their interest in this opportunity, only candidates selected for an interview will be contacted.

Line Cook · Part-time

Location: Moose Jaw, SK

This position will include:

Preparing food orders as quickly and efficiently as possible

Keep work area stocked, organized and clean at all times

Ensure work areas and equipment are kept functional and orderly at all times, reporting any deficiencies as necessary

Prepare and issue products requested by requisition for other departments

Ensure fridges, freezers, storerooms and areas where food is stored are kept secure

When beginning your shift, refer to the kitchen logbook and inquire about soup of the day, specials or functions and prepare accordingly

Assist with receiving and proper storage of all deliveries

Perform any other job-related duties assigned by the supervisor

 

Who we are looking for:

Must have well-groomed appearance at all times

Ability to work cooperatively

Must know how to operate and perform routine maintenance on equipment located in the kitchen

Must have physical stamina to maintain a rigorous pace of work

Apply safe work practices where established

Shift; evening and weekend work is required

Must be able to stand for long periods of time

Must abide by the dress code standards

Some physical labour and heavy lifting is required

Must be able to perform efficiently under pressure and within time restraints

Must be honest and trustworthy

 

Skill Requirements:

Excellent written and oral communication skills

Excellent organizational skills

Must have the ability to handle and solve customer related concerns and complaints and report to supervisor as necessary

 

Knowledge and Training:

Knowledge of WHMIS program

Food Safe Level I certificate is required

 

Industry Experience:

Previous experience in the food industry is an asset.

 

Thank you to all applicants for their interest in this opportunity, only candidates selected for an interview will be contacted.

Housekeeper · Part-time

Location: Moose Jaw, SK

This position will include:

Maintaining a neat and clean home for visitors

Taking part in laundry duties as required

Washing floors of guest bathrooms, hallways, lobbies, and other assigned areas as required

Dust and sanitize furniture and clean, polish and sanitize appliances

Vacuum carpeting, area rugs, draperies, upholstered furniture

Clean and sanitize washrooms, fixtures and surfaces

Wash doors, windows, walls and bathroom ceilings

Maintain all bedroom and bathroom linen and amenities

Perform any other job-related duties assigned by the supervisor

 

Who we are looking for:

Must have well-groomed appearance at all times

Ability to work cooperatively

Must know how to operate and perform routine maintenance on equipment located in the housekeeping department

Must have physical stamina to maintain a rigorous pace of work

Apply safe work practices where established

Shift and weekend work is required

Must be able to stand for long periods of time

Must abide by the dress code standards

Some physical labour and heavy lifting is required

Must be able to perform efficiently under pressure and within time restraints

Must be honest and trustworthy

 

Skill Requirements:

Excellent written and oral communication skills

Excellent organizational skills

Must have the ability to handle and solve customer related concerns and complaints and report to supervisor as necessary

 

Knowledge and Training:

Knowledge of WHMIS program

 

Industry Experience:

Previous housekeeping experience is an asset

 

Thank you to all applicants for their interest in this opportunity, only candidates selected for an interview will be contacted.

Pincher Creek, AB

Housekeeper · Part-time

Location: Pincher Creek, AB

This position will include:

Maintaining a neat and clean home for visitors

Taking part in laundry duties as required

Washing floors of guest bathrooms, hallways, lobbies, and other assigned areas as required

Dust and sanitize furniture and clean, polish and sanitize appliances

Vacuum carpeting, area rugs, draperies, upholstered furniture

Clean and sanitize washrooms, fixtures and surfaces

Wash doors, windows, walls and bathroom ceilings

Maintain all bedroom and bathroom linen and amenities

Perform any other job-related duties assigned by the supervisor

 

Who we are looking for:

Must have well-groomed appearance at all times

Ability to work cooperatively

Must know how to operate and perform routine maintenance on equipment located in the housekeeping department

Must have physical stamina to maintain a rigorous pace of work

Apply safe work practices where established

Shift and weekend work is required

Must be able to stand for long periods of time

Must abide by the dress code standards

Some physical labour and heavy lifting is required

Must be able to perform efficiently under pressure and within time restraints

Must be honest and trustworthy

 

Skill Requirements:

Excellent written and oral communication skills

Excellent organizational skills

Must have the ability to handle and solve customer related concerns and complaints and report to supervisor as necessary

 

Knowledge and Training:

Knowledge of WHMIS program

 

Industry Experience:

Previous housekeeping experience is an asset

 

Thank you to all applicants for their interest in this opportunity, only candidates selected for an interview will be contacted.

Server · Part-time

Location: Pincher Creek, AB

This position will include:

Demonstrating a thorough knowledge of all food and beverage menus items and their presentation; as well as, sides and choices associated with each item

Serving and ensuring guests meals are pleasant and enjoyable

Clear and reset tables

Check tables for proper setting and supplies

When necessary, take room service orders, set up the trays and deliver the orders. If necessary, remove/return dishes/room service trays from hallways

Handle financial transactions within the restaurant during his or her shift

Provide a reconciliation of cash, charges and floats throughout the shift

Keep work area stocked, organized and clean at all times

Respond to guest concerns and complaints quickly and efficiently

Ensure work areas and equipment are kept functional and orderly at all times, reporting any deficiencies as necessary

Perform any other job-related duties assigned by the supervisor

 

Who we are looking for:

Must have well-groomed appearance at all times

Ability to work cooperatively

Must have physical stamina to maintain a rigorous pace of work

Must know how to operate and perform routine maintenance on equipment located in the restaurant

Apply safe work practices where established

Must be available to work evenings and weekends

Must be able to stand for long periods of time

Must abide by the dress code standards

Some physical labour and heavy lifting is required

Must be able to perform efficiently under pressure and within time restraints

Must be honest and trustworthy

 

Skill Requirements:

Excellent written and oral communication skills

Excellent organizational skills

Must have the ability to handle and solve customer related concerns and complaints and report to supervisor as necessary

 

Knowledge and Training:

Complete familiarity with operation of POS systems
Knowledge of WHMIS program

Responsible liquor service certificate / training (ProServe)

 

Industry Experience:

Previous experience as a server is an asset.

 

Thank you to all applicants for their interest in this opportunity, only candidates selected for an interview will be contacted.

Front Desk Attendant · Part-time

Location: Pincher Creek, AB

This position will include:

Answering and directing all calls appropriately and efficiently

Process and confirm room reservations

Greet, register and assign rooms to arriving guests

Present statement of charges to departing guests and receive payment for services

Perform daily reporting using computerized and manual systems

Answer enquiries regarding guest services and registration of guests by letter, e-mail, telephone or in person

Ensure work areas are stocked and equipment is kept functional and orderly at all times

Responsible for the daily reconciliation of all online reservations

 

Who we are looking for:

A hardworking, positive and proactive individual

Ability to work cooperatively

Must be available to work shift work during the evening/night, daytime and weekends

Must be well groomed and willing to wear a uniform as per the hotel dress code standards

Must abide by the dress code standards

Must be honest and trustworthy

 

Skill Requirements:

Excellent written and oral communication skills

Excellent organizational skills

Excellent telephone skills

Must have the ability to handle and solve customer related concerns and complaints and report to supervisor as necessary

 

Knowledge and Training:

Knowledge of clerical and basic accounting procedures

Aware of POS systems and extensive knowledge of basic computer operations

Knowledge of point of sale and hotel management computer systems

Have general knowledge of the tourism industry and attractions in the immediate area

 

Industry Experience:

Previous experience in hospitality and customer service is an asset

 

Thank you to all applicants for their interest in this opportunity, only candidates selected for an interview will be contacted.

Duty Manager · Full-time

Location: Pincher Creek, AB

Description of Duties:

Assist with the operation of the front desk (answering phone, taking reservations, checking in/out guests, transferring calls, cash outs).

Assist with the Housekeeping Department (room inspections, cleaning rooms if required, cleaning laundry if required).

Assist with the operation of the Café Café (seating customers, assisting wait staff, taking cash).

Assist with the operation of the Lounge (assisting server, preparing drinks, running food, taking cash).

Assist with the operation of the Nightclub or Pub (scheduling, policing, assisting staff). Perform security walkthroughs of the entire hotel premise.

Complete beverage orders (requisitions are required for this procedure).

Communicate to the General Manager of daily activities through a logbook.

Ensure hotel standards are being followed and reviewed regularly

Ensure department procedures (open & closing duties, cleaning lists) are being adhered to.

Perform any other duties that may be assigned from time to time by the General Manager

 

Position Requirements:

Must wear professional and appropriate attire

Must have a well-groomed appearance at all times

Must be able to perform efficiently under pressure and within time constraints

Must be honest and trustworthy

Must have ability to work cooperatively with all hotel employees

Must be aware of all company policies, procedures, amenities and services

Must be flexible for day or night shifts, as well, split shifts if necessary

 

Skill Requirements:

Excellent written and oral communication skills

Excellent organizational skills

Positive attitude towards the hotel and the hotel industry in general

Must have the ability to handle and solve customer related concerns and complaints and report to management as necessary

 

Knowledge and Education:

Degree in hotel management

Must have complete knowledge and understanding of all the company’s policies, standards and procedures, as well as being familiar with Provincial labor and safety regulations

General knowledge of tourism industry and attractions in the immediate area

Knowledge of hotel management computer system and POS system

Customer Service

 

Industry Experience:

A minimum of one-year management experience is required.

 

Salary will be commensurate based on experience and education. Thank you to all applicants for their interest in this opportunity, only candidates selected for an interview will be contacted.

Cook · Full-time

Location: Pincher Creek, AB

This position will include:

Preparing food orders as quickly and efficiently as possible

Keep work area stocked, organized and clean at all times

Ensure work areas and equipment are kept functional and orderly at all times, reporting any deficiencies as necessary

Prepare and issue products requested by requisition for other departments

Ensure fridges, freezers, storerooms and areas where food is stored are kept secure

When beginning your shift, refer to the kitchen logbook and inquire about soup of the day, specials or functions and prepare accordingly

Assist with receiving and proper storage of all deliveries

Perform any other job-related duties assigned by the supervisor

 

Who we are looking for:

Must have well-groomed appearance at all times

Ability to work cooperatively

Must know how to operate and perform routine maintenance on equipment located in the kitchen

Must have physical stamina to maintain a rigorous pace of work

Apply safe work practices where established

Shift; evening and weekend work is required

Must be able to stand for long periods of time

Must abide by the dress code standards

Some physical labour and heavy lifting is required

Must be able to perform efficiently under pressure and within time restraints

Must be honest and trustworthy

 

Skill Requirements:

Excellent written and oral communication skills

Excellent organizational skills

Must have the ability to handle and solve customer related concerns and complaints and report to supervisor as necessary

 

Knowledge and Training:

Knowledge of WHMIS program

Food Safe Level I certificate is required

 

Industry Experience:

Previous experience as a cook is an asset.


Thank you to all applicants for their interest in this opportunity, only candidates selected for an interview will be contacted.

Saskatoon, SK

Restaurant / Lounge Server · Part-time

Location: Saskatoon, SK

This position will include: ​

Demonstrating a thorough knowledge of all food and beverage menus items and their presentation; as well as, sides and choices associated with each item

Serving and ensuring guests meals are pleasant and enjoyable

Clear and reset tables

Check tables for proper setting and supplies

When necessary, take room service orders, set up the trays and deliver the orders. If necessary, remove/return dishes/room service trays from hallways

Handle financial transactions within the restaurant during his or her shift

Provide a reconciliation of cash, charges and floats throughout the shift 

Keep work area stocked, organized and clean at all times

Respond to guest concerns and complaints quickly and efficiently

Ensure work areas and equipment are kept functional and orderly at all times, reporting any deficiencies as necessary

Perform any other job-related duties assigned by the supervisor

 

Who we are looking for:

Must have well-groomed appearance at all times

Ability to work cooperatively

Must have physical stamina to maintain a rigorous pace of work

Must know how to operate and perform routine maintenance on equipment located in the restaurant

Apply safe work practices where established

Must be available to work evenings and weekends

Must be able to stand for long periods of time

Must abide by the dress code standards

Some physical labour and heavy lifting is required

Must be able to perform efficiently under pressure and within time restraints

Must be honest and trustworthy

 

Skill Requirements:

Excellent written and oral communication skills

Excellent organizational skills

Must have the ability to handle and solve customer related concerns and complaints and report to supervisor as necessary

 

Knowledge and Training:

Complete familiarity with operation of POS systems


Knowledge of WHMIS program

Responsible liquor service certificate / training (SIRS) is necessary 

 

Industry Experience:

Minimum one-year previous experience as a server

 

Thank you to all applicants for their interest in this opportunity, only candidates selected for an interview will be contacted.

Weekend Cook · Part-time

Location: Saskatoon, SK

This position will include:

Preparing food orders as quickly and efficiently as possible

Keep work area stocked, organized and clean at all times

Ensure work areas and equipment are kept functional and orderly at all times, reporting any deficiencies as necessary

Prepare and issue products requested by requisition for other departments

Ensure fridges, freezers, storerooms and areas where food is stored are kept secure

When beginning your shift, refer to the kitchen logbook and inquire about soup of the day, specials or functions and prepare accordingly

Assist with receiving and proper storage of all deliveries

Perform any other job-related duties assigned by the supervisor

 

Who we are looking for:

Must have well-groomed appearance at all times

Ability to work cooperatively

Must know how to operate and perform routine maintenance on equipment located in the kitchen

Must have physical stamina to maintain a rigorous pace of work

Apply safe work practices where established

Weekend work is required

Must be able to stand for long periods of time

Must abide by the dress code standards

Some physical labour and heavy lifting is required

Must be able to perform efficiently under pressure and within time restraints

Must be honest and trustworthy

 

Skill Requirements:

Excellent written and oral communication skills

Excellent organizational skills

Must have the ability to handle and solve customer related concerns and complaints and report to supervisor as necessary

 

Knowledge and Training:

Knowledge of WHMIS program

Food Safe Level I certificate is required

 

Industry Experience:

Previous experience as a cook is an asset.


Thank you to all applicants for their interest in this opportunity, only candidates selected for an interview will be contacted.

Dishwasher · Part-time

Location: Saskatoon, SK

This position will include:

Set up bussing and sorting stations.

Wash and sanitize dishes

Monitor and refill necessary dish washing and cleaning chemicals as required, informing the supervisor of low inventory levels.

Relocate all clean dishes and cookware to designated storage areas.

Sweep and mop floors as required.

Perform any other job related duties assigned by the supervisor.

 

Who we are looking for:

A hardworking, positive and proactive individual.

Always willing to jump in and help whenever required.

Ability to work cooperatively

Must have physical stamina to maintain a rigorous pace of work

Apply safe work practices where established

Shift and weekend work is required

Must be able to stand for long periods of time

Must abide by the dress code standards

Some physical labour and heavy lifting is required

Must be able to perform efficiently under pressure and within time restraints

Must be honest and trustworthy

 

Skill Requirements:

Excellent written and oral communication skills

Excellent organizational skills

  

Thank you to all applicants for their interest in this opportunity, only candidates selected for an interview will be contacted.

Taber, AB

Cook · Part-time

Location: Taber, AB

Hiring for a Period 1 Cook or equivalent, with a certificate or diploma in Culinary Art

 

This position will include:

Preparing food orders as quickly and efficiently as possible

Keep work area stocked, organized and clean at all times

Ensure work areas and equipment are kept functional and orderly at all times, reporting any deficiencies as necessary

Prepare and issue products requested by requisition for other departments

Ensure fridges, freezers, storerooms and areas where food is stored are kept secure

When beginning your shift, refer to the kitchen logbook and inquire about soup of the day, specials or functions and prepare accordingly

Assist with receiving and proper storage of all deliveries

Perform any other job-related duties assigned by the supervisor

 

Who we are looking for:

An individual who has a love for preparing and cooking delicious food

Must have well-groomed appearance at all times

Ability to work cooperatively

Eager to learn and ambitious to want to work towards progressing within the company

Must know how to operate and perform routine maintenance on equipment located in the kitchen

Must be energetic and have physical stamina to maintain a rigorous pace of work

Apply safe work practices where established

Shift, evening and weekend work is required

Must be able to stand for long periods of time

Must abide by the dress code standards

Some physical labour and heavy lifting is required

Must be able to perform efficiently under pressure and within time restraints

Must be honest and trustworthy

 

Skill Requirements:

Excellent written and oral communication skills

Excellent organizational skills

Must have the ability to handle and solve customer related concerns and complaints and report to supervisor as necessary

 

Knowledge and Training:

Knowledge of WHMIS program

Food Safe Level I certificate is required

 

Industry Experience:

Minimum of 1-year previous experience in the food industry

 

Thank you to all applicants for their interest in this opportunity, only candidates selected for an interview will be contacted.

Server · Part-time

Location: Taber, AB

This position will include: ​

Demonstrating a thorough knowledge of all food and beverage menus items and their presentation; as well as, sides and choices associated with each item

Serving and ensuring guests meals are pleasant and enjoyable

Clear and reset tables

Check tables for proper setting and supplies

When necessary, take room service orders, set up the trays and deliver the orders. If necessary, remove/return dishes/room service trays from hallways

Handle financial transactions within the restaurant during his or her shift

Provide a reconciliation of cash, charges and floats throughout the shift 

Keep work area stocked, organized and clean at all times

Respond to guest concerns and complaints quickly and efficiently

Ensure work areas and equipment are kept functional and orderly at all times, reporting any deficiencies as necessary

Perform any other job-related duties assigned by the supervisor

 

Who we are looking for:

Must have well-groomed appearance at all times

Ability to work cooperatively

Must have physical stamina to maintain a rigorous pace of work

Must know how to operate and perform routine maintenance on equipment located in the restaurant

Apply safe work practices where established

Must be available to work evenings and weekends

Must be able to stand for long periods of time

Must abide by the dress code standards

Some physical labour and heavy lifting is required

Must be able to perform efficiently under pressure and within time restraints

Must be honest and trustworthy

 

Skill Requirements:

Excellent written and oral communication skills

Excellent organizational skills

Must have the ability to handle and solve customer related concerns and complaints and report to supervisor as necessary

 

Knowledge and Training:

Complete familiarity with operation of POS systems


Knowledge of WHMIS program

Responsible liquor service certificate / training (ProServe)

 

Industry Experience:

Minimum one-year previous experience as a server

 

Thank you to all applicants for their interest in this opportunity, only candidates selected for an interview will be contacted.

Hospitality Sales & Service Lead · Full-time

Location: Taber, AB

Description of Duties:

Lead new hire training, focusing on product knowledge and selling and service tools and techniques

Provide training and in the moment coaching and feedback in order to encourage professional development and growth

Continuously evolve and elevate the guest experience, in partnership with hotel management and executives

Offer support with additional projects that build community and enhance employee experience

Ensuring the full team is up to date on all training and service guidelines

Positively communicating hotel and company policies and strategies

Updating management and executive team on sales, targets, and the status of goals on a regular basis

Interacting with guests within the hotel, ensuring an exceptional guest experience to each individual

Perform security walkthroughs of the entire hotel premise

Ensure hotel standards are being followed and reviewed regularly

Ensure department procedures (open & closing duties, cleaning lists) are being adhered to.

Perform any other duties that may be assigned from time to time by the General Manager.

 

Position Requirements:

Must wear professional and appropriate attire

Must have a well-groomed appearance at all times

Must be able to perform efficiently under pressure and within time constraints

Must be honest and trustworthy

Must have ability to work cooperatively with all hotel employees

Must be aware of all company policies, procedures, amenities and services

Must be flexible for day or night shifts

 

Skill Requirements:

Excellent written and oral communication skills

Excellent organizational skills

Passionate about delivering exceptional customer service to team members and guests

Self-motivated, and enjoys problem solving

Positive attitude towards the hotel and the hotel industry in general

Must have the ability to handle and solve customer related concerns and complaints and report to management as necessary

 

Knowledge and Education:

Degree in hotel management or years of experience in lieu of

Must have complete knowledge and understanding of all the company’s policies, standards and procedures, as well as being familiar with Provincial labor and safety regulations

General knowledge of tourism industry and attractions in the immediate area

Knowledge of hotel management computer system and POS system

Customer Service

 

Industry Experience:

Two or more (2+) years of sales and training experience

 

Salary will be commensurate based on experience and education. Thank you to all applicants for their interest in this opportunity, only candidates selected for an interview will be contacted.

Room / Laundry Attendant · Part-time

Location: Taber, AB

This position will include:

Maintaining a neat and clean home for visitors

Taking part in laundry duties as required

Washing floors of guest bathrooms, hallways, lobbies, and other assigned areas as required

Dust and sanitize furniture and clean, polish and sanitize appliances

Vacuum carpeting, area rugs, draperies, upholstered furniture

Clean and sanitize washrooms, fixtures and surfaces

Wash doors, windows, walls and bathroom ceilings

Maintain all bedroom and bathroom linen and amenities

Perform any other job-related duties assigned by the supervisor

 

Who we are looking for:

Must have well-groomed appearance at all times

Ability to work cooperatively

Must know how to operate and perform routine maintenance on equipment located in the housekeeping department

Must have physical stamina to maintain a rigorous pace of work

Apply safe work practices where established

Must be available to work weekends

Must be able to stand for long periods of time

Must abide by the dress code standards

Some physical labour and heavy lifting is required

Must be able to perform efficiently under pressure and within time restraints

Must be honest and trustworthy

 

Skill Requirements:

Excellent written and oral communication skills

Excellent organizational skills

Must have the ability to handle and solve customer related concerns and complaints and report to supervisor as necessary

 

Knowledge and Training:

Knowledge of WHMIS program

 

Industry Experience:

Previous housekeeping experience is an asset

 

Thank you to all applicants for their interest in this opportunity, only candidates selected for an interview will be contacted.

 

Banquet Captain · Part-time or Full-time

Location: Taber, AB

This position will include:

Responsible for supervising the staff, operations, and guests of banquet experiences at the hotel

Hire, train and supervise all Banquet / Catering staff and provide effective ongoing training for all new and existing staff

Ensure all new employees are properly orientated

Assist with planning dining events

Manage food and beverage service

Respond to guest concerns and complaints quickly and efficiently

Ensure work areas, equipment and catering facilities are kept clean, functional and orderly at all times reporting any deficiencies as necessary

 

Who we are looking for:

Must have well-groomed appearance at all times

Ability to work cooperatively

Must have physical stamina to maintain a rigorous pace of work

Apply safe work practices where established

Shift, evening and weekend work is required

Must be able to stand for long periods of time

Must abide by the dress code standards

Some physical labour and heavy lifting is required

Must be able to perform efficiently under pressure and within time restraints

Must be honest and trustworthy

 

Skill Requirements:

Excellent organizational skills

Must have the ability to handle and solve customer related concerns and complaints (and report to management as necessary)

 

Knowledge and Training:

Extensive knowledge of provincial labour standards regulations

Extensive knowledge of WCB regulations

Serve It Right

General knowledge of tourism industry and attractions in the immediate area

Knowledge of basic computer operation

Training and Evaluation

Guest Relations

Team Development

Policy and Procedure Implementation

Delegation

Staff Coordination

 

Industry Experience:

Previous supervisory and food and beverage service experience is an asset

 

Thank you to all applicants for their interest in this opportunity, only candidates selected for an interview will be contacted.

Duty Manager · Full-time

Location: Taber, AB

Description of Duties:

Assist with the operation of the front desk (answering phone, taking reservations, checking in/out guests, transferring calls, cash outs).

Assist with the Housekeeping Department (room inspections, cleaning rooms if required, cleaning laundry if required).

Assist with the operation of the Café Café (seating customers, assisting wait staff, taking cash).

Assist with the operation of the Lounge (assisting server, preparing drinks, running food, taking cash).

Assist with the operation of the Nightclub or Pub (scheduling, policing, assisting staff). Perform security walkthroughs of the entire hotel premise.

Complete beverage orders (requisitions are required for this procedure).

Communicate to the General Manager of daily activities through a logbook.

Ensure hotel standards are being followed and reviewed regularly

Ensure department procedures (open & closing duties, cleaning lists) are being adhered to.

Perform any other duties that may be assigned from time to time by the General Manager.

 

Position Requirements:

Must wear professional and appropriate attire

Must have a well-groomed appearance at all times

Must be able to perform efficiently under pressure and within time constraints

Must be honest and trustworthy

Must have ability to work cooperatively with all hotel employees

Must be aware of all company policies, procedures, amenities and services

Must be flexible for day or night shifts, and be on call

 

Skill Requirements:

Excellent written and oral communication skills

Excellent organizational skills

Positive attitude towards the hotel and the hotel industry in general

Must have the ability to handle and solve customer related concerns and complaints and report to management as necessary

 

Knowledge and Education:

Degree in hotel management

Must have complete knowledge and understanding of all the company’s policies, standards and procedures, as well as being familiar with Provincial labor and safety regulations

General knowledge of tourism industry and attractions in the immediate area

Knowledge of hotel management computer system and POS system

Customer Service

 

Industry Experience:

A minimum of one-year management experience is required.

 

Salary will be commensurate based on experience and education. Thank you to all applicants for their interest in this opportunity, only candidates selected for an interview will be contacted.

Front Desk Attendant / Night Auditor · Part-time

Location: Taber, AB

This position will include:

Answering and directing all calls appropriately and efficiently

Process and confirm room reservations

Greet, register and assign rooms to arriving guests

Present statement of charges to departing guests and receive payment for services

Respond to guest’s questions or concerns

Ensure work areas and equipment are kept functional and orderly at all times

 

Who we are looking for:

A hardworking, positive and proactive individual

Ability to work cooperatively

Morning, afternoon, evening and weekend shift work is required

Must be well groomed and willing to wear a uniform as per the hotel dress code standards

Must abide by the dress code standards

Must be honest and trustworthy

 

Skill Requirements:

Excellent written and oral communication skills

Excellent organizational skills

Excellent telephone skills

Must have the ability to handle and solve customer related concerns and complaints and report to supervisor as necessary

 

Knowledge and Training:

Knowledge of clerical and basic accounting procedures

Aware of POS systems and basic computer operations

 

Industry Experience:

Previous administrative experience or experience in the hospitality industry is an asset.

 

Thank you to all applicants for their interest in this opportunity, only candidates selected for an interview will be contacted.