Careers

Why We Believe What We Believe

If you have ever stayed at a hotel, then you know that some of the most important aspects of your stay included a clean and comfortable room; good food served in a reasonable time; and warm, friendly hotel staff that made you feel welcomed.  If they did their job properly, then you wanted to come back and stay at that hotel again and you probably even told your friends and family about how enjoyable your stay was. 

The secret to making sure that good customer service happens time and time again starts with you, the employee, and us the company.  We are committed to making sure that you are provided with great  “internal customer service” so that you can provide great “external customer service” to our valued Guests who choose us over many other hotels and motels.


Saskatoon, SK

Restaurant Server - Part-time

Location: Saskatoon, SK

This position will include: ​

Demonstrating a thorough knowledge of all food and beverage menus items and their presentation; as well as, sides and choices associated with each item. 

Mix and serve beverages per hotel standards. 

Assist with banquet functions when needed.

Serving and ensuring guests meals are pleasant and enjoyable.

Clear and reset tables. 

Check tables for proper setting and supplies. 

When necessary, take room service orders, set up the trays and deliver the orders. If necessary, remove/return dishes/room service trays from hallways. 

Handle financial transactions within the restaurant during his or her shift. 

Provide a reconciliation of cash, charges and floats throughout the shift 

Keep work area stocked, organized and clean at all times. 

Respond to guest concerns and complaints quickly and efficiently. 

Ensure work areas and equipment are kept functional and orderly at all times, reporting any deficiencies as necessary. 

Perform any other job-related duties assigned by the supervisor.


 

Who we are looking for:

Must have well-groomed appearance at all times

Ability to work cooperatively

Must have physical stamina to maintain a rigorous pace of work

Must know how to operate and perform routine maintenance on equipment located in the restaurant

Apply safe work practices where established

Daytime, evening and weekend work is required

Must be able to stand for long periods of time

Must abide by the dress code standards

Some physical labour and heavy lifting is required

Must be able to perform efficiently under pressure and within time restraints

Must be honest and trustworthy

 

Skill Requirements:

Excellent written and oral communication skills

Excellent organizational skills

Must have the ability to handle and solve customer related concerns and complaints and report to supervisor as necessary

 

Knowledge and Training:

Thorough knowledge of provincial liquor regulations


Complete familiarity with operation of POS systems


Knowledge of WHMIS program

Must have responsible liquor service certificate Serve it Right Saskatchewan (SIRS)

 

Industry Experience:

Minimum one-year previous food and beverage serving experience

 

Taber, AB

Front Desk Attendant/Night Auditor

Location: Taber, AB

This position will include:

Answering and directing all calls appropriately and efficiently

Process and confirm room reservations

Greet, register and assign rooms to arriving guests

Present statement of charges to departing guests and receive payment for services 

Perform daily reporting using computerized and manual systems

Answer enquiries regarding guest services and registration of guests by letter, e-mail, telephone or in person 

Ensure work areas are stocked and equipment is kept functional and orderly at all times

Responsible for the daily reconciliation of all online reservations 

 

Who we are looking for:

A hardworking, positive and proactive individual

Ability to work cooperatively

Must be available to work shift work during the evening/night, daytime and weekends

Must be well groomed and willing to wear a uniform as per the hotel dress code standards

Must abide by the dress code standards

Must be honest and trustworthy

 

Skill Requirements:

Excellent written and oral communication skills

Excellent organizational skills

Excellent telephone skills

Must have the ability to handle and solve customer related concerns and complaints and report to supervisor as necessary

 

Knowledge and Training:

Knowledge of clerical and basic accounting procedures

Aware of POS systems and extensive knowledge of basic computer operations

Knowledge of point of sale and hotel management computer systems

Have general knowledge of the tourism industry and attractions in the immediate area

 

Industry Experience:

Previous experience in hospitality is an asset

 

Thank you to all applicants for their interest in this opportunity, only candidates selected for an interview will be contacted.