Careers

Why We Believe What We Believe

If you have ever stayed at a hotel, then you know that some of the most important aspects of your stay included a clean and comfortable room; good food served in a reasonable time; and warm, friendly hotel staff that made you feel welcomed.  If they did their job properly, then you wanted to come back and stay at that hotel again and you probably even told your friends and family about how enjoyable your stay was. 

The secret to making sure that good customer service happens time and time again starts with you, the employee, and us the company.  We are committed to making sure that you are provided with great  “internal customer service” so that you can provide great “external customer service” to our valued Guests who choose us over many other hotels and motels.


Cranbrook, BC

Housekeeper / Laundry Attendant · Part-time or Full-time

Location: Cranbrook, BC

This position will include:

Maintaining a neat and clean home for visitors

Taking part in laundry duties are required

Washing floors of guest bathrooms, hallways, lobbies, and other assigned areas as required

Dust and sanitize furniture and clean, polish and sanitize appliances

Vacuum carpeting, area rugs, draperies, upholstered furniture

Clean and sanitize washrooms, fixtures and surfaces

Wash doors, windows, walls and bathroom ceilings

Maintain all bedroom and bathroom linen and amenities

Perform any other job-related duties assigned by the supervisor

 

Who we are looking for:

Must have well-groomed appearance at all times

Ability to work cooperatively

Must know how to operate and perform routine maintenance on equipment located in the housekeeping department

Must have physical stamina to maintain a rigorous pace of work

Apply safe work practices where established

Shift and weekend work is required

Must be able to stand for long periods of time

Must abide by the dress code standards

Some physical labour and heavy lifting is required

Must be able to perform efficiently under pressure and within time restraints

Must be honest and trustworthy

 

Skill Requirements:

Excellent written and oral communication skills

Excellent organizational skills

Must have the ability to handle and solve customer related concerns and complaints and report to supervisor as necessary

 

Knowledge and Training:

Knowledge of WHMIS program

 

Industry Experience:

Previous housekeeping experience is an asset

 

Thank you to all applicants for their interest in this opportunity, only candidates selected for an interview will be contacted.

Maintenance Person · Full-time

Location: Cranbrook, BC

This position will include:

Respond to guest concerns and complaints quickly and efficiently. 

Ensure that all maintenance requests are dealt with immediately. 

Ensure that all the interior and exterior areas of the hotel are kept clean and safe at all times. 

Pick up materials required to carry out repairs on the hotel equipment and buildings, with the General Manager’s approval. 

Ensure cleanliness and chemical upkeep of the pool and hot tub within Provincial Health and Safety regulations. 

Keep the maintenance shop organized and stocked with the minimum requirements of light bulbs, batteries and other basic maintenance items used on a regular basis. 

Keep boiler and electrical rooms clean, safe and unobstructed at all times. 

Keep all the hotel equipment in good and safe working order.

Perform any other job-related duties as assigned by the Maintenance Manager. 

 

Who we are looking for:

Must have physical stamina to maintain a rigorous pace of manual work 

Must have the ability to work cooperatively with all other hotel employees 

Must be available or have alternative contact in place on a 24-hour basis 

Shift and weekend work is required 

Must be able to stand for long periods of time


Must wear a uniform as per hotel standards


Some physical labour and heavy lifting is required


Must be able to perform efficiently under pressure and within time restraints 

Must be honest and trustworthy

Must maintain a well-groomed appearance at all times 

Apply safe work practices where applicable 

 

Skill Requirements: 

Must have the ability to safely operate a wide range of power and hand tools


Excellent written and oral communication skills


Excellent organizational skills


Must have the ability to handle and solve customer related concerns and complaints and report to management as necessary 

Knowledge and Training: 

Complete knowledge of WHMIS program


General knowledge of tourism industry and attractions in the immediate area 

May require knowledge of basic computer operation 

 

Industry Experience: 

A minimum of two years experience in a maintenance related position. 

 

Thank you to all applicants for their interest in this opportunity, only candidates selected for an interview will be contacted.

Line Cook · Part-time

Location: Cranbrook, BC

This position will include:

Preparing food orders as quickly and efficiently as possible

Keep work area stocked, organized and clean at all times

Ensure work areas and equipment are kept functional and orderly at all times, reporting any deficiencies as necessary

Prepare and issue products requested by requisition for other departments

Ensure fridges, freezers, storerooms and areas where food is stored are kept secure

When beginning your shift, refer to the kitchen logbook and inquire about soup of the day, specials or functions and prepare accordingly

Assist with receiving and proper storage of all deliveries

Perform any other job-related duties assigned by the supervisor

 

Who we are looking for:

Must have well-groomed appearance at all times

Ability to work cooperatively

Must know how to operate and perform routine maintenance on equipment located in the kitchen

Must have physical stamina to maintain a rigorous pace of work

Apply safe work practices where established

Shift; evening and weekend work is required

Must be able to stand for long periods of time

Must abide by the dress code standards

Some physical labour and heavy lifting is required

Must be able to perform efficiently under pressure and within time restraints

Must be honest and trustworthy

 

Skill Requirements:

Excellent written and oral communication skills

Excellent organizational skills

Must have the ability to handle and solve customer related concerns and complaints and report to supervisor as necessary

 

Knowledge and Training:

Knowledge of WHMIS program

Food Safe Level I certificate is required

 

Industry Experience:

Previous experience in the food industry is an asset.

 

Salary will be commensurate based on experience and education. Thank you to all applicants for their interest in this opportunity, only candidates selected for an interview will be contacted.

Chef / Kitchen Manager · Full-time

Location: Cranbrook, BC

This position will include: ​

Food purchasing, receiving and storing as per hotel standards.

Ensuring that quality of all food prepared at all times and constantly checking for taste, temperature, and visual appeal.

Ensuring any guest concerns and complaints are resolved quickly and efficiently.

Making daily inspections of all fridges, freezers and food storerooms, to ensure proper par levels, inventory management, rotation and dating of all products.

Ensuring kitchen and area is stocked, organized and cleaned at all times.

Planning daily features and specials.

Record food inventory.

Maintain awareness of all food and fire safety regulation.

Hire, train and supervise all kitchen staff and provide effective ongoing training ensuring certifications are up to date.

Coordinate daily activities and schedules of all department staff.

Conduct regular department staff meetings.

Participate in the annual budget process to ensure financial objectives are met for the Food & Beverage Division.

 

Who we are looking for:

A hardworking, knowledgeable and proactive professional with at least two years of kitchen supervisory experience and Food Safe certification.

Preference will be given to candidates with Red Seal Certification or equivalent.

Must be passionate about the food service industry and current with the latest provincial and federation regulations and industry trends.

A hands-on and detail-oriented manager who believes in leading by example, and is always willing to jump in and help whenever required. Evening and weekend work will be required. ​

 

Thank you to all applicants for their interest in this opportunity, only candidates selected for an interview will be contacted.

Server / Banquet Server · Part-time/Full-time

Location: Cranbrook, BC

This position will include: ​

Demonstrating a thorough knowledge of all food and beverage menus items and their presentation; as well as, sides and choices associated with each item

Ensure appropriate setup of function rooms per the function confirmation sheet. (i.e. Linens, glassware, flatware, meeting equipment and supplies, etc.) and clean up after function

Service of food and beverage requirements during functions 

Clearing of cutlery, glassware, dishes etc. at appropriate intervals of food and beverage service

Keep work area stocked, organized and clean at all times

Respond to guest concerns and complaints quickly and efficiently

Ensure work areas and equipment are kept functional and orderly at all times, reporting any deficiencies as necessary

Perform any other job-related duties as assigned by the Banquet / Catering Manager

 

Who we are looking for:

Must have well-groomed appearance at all times

Ability to work cooperatively

Must have physical stamina to maintain a rigorous pace of work

Apply safe work practices where established

Shift and weekend work is required

Must be able to stand for long periods of time

Must abide by the dress code standards

Some physical labour and heavy lifting is required

Must be able to perform efficiently under pressure and within time restraints

Must be honest and trustworthy

 

Skill Requirements:

Excellent organizational skills

Must have the ability to handle and solve customer related concerns and complaints and report to supervisor as necessary

 

Knowledge and Training:

Knowledge of WHMIS program

Must be familiar with all the hotel amenities and services 

Responsible liquor service certificate / training (Serving It Right)

 

Industry Experience:

Previous serving experience is an asset 

 

Thank you to all applicants for their interest in this opportunity, only candidates selected for an interview will be contacted.

 

Banquet Captain · Full-time

Location: Cranbrook, BC

This position will include: ​

Responsible for supervising the staff, operations, and guests of banquet experiences at the hotel

Hire, train and supervise all Banquet / Catering staff and provide effective ongoing training for all new and existing staff

Ensure all new employees are properly orientated 

Assist with planning dining events

Manage food and beverage service

Respond to guest concerns and complaints quickly and efficiently

Ensure work areas, equipment and catering facilities are kept clean, functional and orderly at all times reporting any deficiencies as necessary

 

Who we are looking for:

Must have well-groomed appearance at all times

Ability to work cooperatively

Must have physical stamina to maintain a rigorous pace of work

Apply safe work practices where established

Shift, evening and weekend work is required

Must be able to stand for long periods of time

Must abide by the dress code standards

Some physical labour and heavy lifting is required

Must be able to perform efficiently under pressure and within time restraints

Must be honest and trustworthy

 

Skill Requirements:

Excellent organizational skills

Must have the ability to handle and solve customer related concerns and complaints (and report to management as necessary)

 

Knowledge and Training:

Extensive knowledge of provincial labour standards regulations

Extensive knowledge of WCB regulations

Serve It Right

General knowledge of tourism industry and attractions in the immediate area

Knowledge of basic computer operation

Training and Evaluation

Guest Relations

Team Development

Policy and Procedure Implementation

Delegation

Staff Coordination

 

Industry Experience:

Previous supervisory and food and beverage service experience is an asset

 

Thank you to all applicants for their interest in this opportunity, only candidates selected for an interview will be contacted.

 

Front Office Administrator · Full-time

Location: Cranbrook, BC

The Heritage Inn Hotels is a family owned independent chain of hotels in Western Canada. We are looking for a dynamic hospitality professional who is not afraid to ‘roll up their sleeves’ and seeks opportunity for career growth.  Our Company values honesty, integrity, teamwork, accountability and common sense bundled with an innate understanding of leadership and community.

 

We currently have an opportunity for an energetic, detail and service orientated Hotel Front Office Administrator to join our team.

The ideal candidate loves paperwork, is a problem solver and understands numbers and people equally in order to be the primary person responsible for handling the day-to-day administration for a full service hotel while also assisting at the front desk to ensure superior guest and associate satisfaction.

 

Description of Duties:

Responsible for administrative duties which include counting and verifying cash and floats, accounts receivable billings and collections, online reconciliations, travel agent commissions, banking, reporting requirements, preparing weekly and monthly packages, obtaining appropriate approvals and signatures, reviewing and confirming adjustment transactions, ensuring proper back up, recording proper account allocations, assisting with month ends, etc.

Be part of the front desk team to check in/out guests, answering and transferring calls, taking reservations and responding to communications to ensure guests receive prompt, cordial and personal attention for effective and efficient customer service.

Maintain interdepartmental relationships to ensure seamless internal and external customer service.

Respond to guest concerns and complaints quickly and efficiently and inform management of concerns.

Ensure work areas and equipment are kept stocked, clean, functional and orderly at all times, reporting any deficiencies as necessary.

Perform random checks (1 per week, per channel) to ensure that delegated staff update online reservations with short stays, cancellations, and no-shows on the affected website.

Promote OHS in the workplace by participating in recommending and implementing strategies, policies and programs. 

Ensure that new and/or existing policies & procedures are followed as part of the team to maintain standards.

Perform any other job related duties as assigned.

 

Position Requirements:

Must be able to work a flexible schedule including split shift, day, evening, overnight, holidays and weekend work.

Must be professional in appearance, grooming and demeanour.

Must be able to perform efficiently under pressure and within time restraints

Able to maintain confidentiality

 

Skill, Knowledge and Training:

Business diploma and/or hospitality certification from a college or business school is an asset.

Clerical aptitude and basic knowledge of accounting and bookkeeping

A minimum of two years front desk/night auditor along with clerical/administration experience is required.

Excellent customer service, organizational, written and oral communication skills

Computer literate with knowledge of a variety of computer software applications, POS, credit card and PMS.

 

Salary will be commensurate based on experience and education. Thank you to all applicants for their interest in this opportunity, only candidates selected for an interview will be contacted.

Front Desk Agent · Full-time/Part-time

Location: Cranbrook, BC

 

The Heritage Inn Hotel & Convention Centre, Cranbrook, British Columbia is looking for permanent full-time and part-time Front Desk Agents to start immediately.

 

Terms of Employment: 

On Call, Shift, Overtime, Weekend, Day, Evening 

Salary Range: $15.65 to $16.95 per hour

Benefits: Meal allowance and discounts

 

Skill Requirements:

Experience: No Experience Required

Education: Not Required

 

Duties Include:

Maintain an inventory of vacancies, reservations and room assignments.

Register arriving guests and assign rooms.

Answer enquiries regarding hotel services and registration by letter, by telephone and in person.

Provide information about services available in the community.

Respond to guests’ complaints.

Compile and check daily record sheets, guest accounts, receipts and vouchers using computerized or manual systems.

Present statements of charges to departing guests and receive payment.

 

Work Setting: Hotel & Convention Centre

Work Location Information: City (Urban)

Languages: English

 

How to apply:

By Email: jobs@heritageinn.net

By Mail: 803 Cranbrook Street North, Cranbrook, British Columbia V1C 3S2

In Person between 9:00 and 17:00: 803 Cranbrook Street North, Cranbrook, British Columbia V1C 3S2

Telephone number: (250) 489-4301

By Fax: (250) 489-5758

High River, AB

Supervisor in Training · Full-time

Location: High River, AB

The right candidate will maintain a professional and pleasant attitude and ensure excellent customer service is provided in all areas of the hotel. Supervise and direct the operations of the hotel within the guidelines set out in the Heritage Inn Hotel’s Operation Manual.

 

Description of Duties:

Assist with the operation of the front desk (answering phone, taking reservations, checking in/out guests, transferring calls, cash outs).

Assist with the Housekeeping Department (room inspections, cleaning rooms if required, cleaning laundry if required).

Assist with the operation of the Café Café (seating customers, assisting wait staff, taking cash).

Assist with the operation of the Lounge (assisting server, preparing drinks, running food, taking cash).

Assist with the operation of the Nightclub or Pub (scheduling, policing, assisting staff). Perform security walkthroughs of the entire hotel premise.

Complete beverage orders (requisitions are required for this procedure).

Communicate to the General Manager of daily activities through a logbook.

Ensure hotel standards are being followed and reviewed regularly 

Ensure department procedures (open & closing duties, cleaning lists) are being adhered to.

Perform any other duties that may be assigned from time to time by the General Manager.

 

Position Requirements:

Must wear professional and appropriate attire

Must have a well-groomed appearance at all times

Must be able to perform efficiently under pressure and within time constraints 

Must be honest and trustworthy

Must have ability to work cooperatively with all hotel employees

Must be aware of all company policies, procedures, amenities and services

Must be flexible for day or night shifts, as well, split shifts if necessary

 

Skill Requirements:

Excellent written and oral communication skills

Excellent organizational skills

Positive attitude towards the hotel and the hotel industry in general

Must have the ability to handle and solve customer related concerns and complaints and report to management as necessary

 

Knowledge and Education:

Degree in hotel management

Must have complete knowledge and understanding of all the company’s policies, standards and procedures, as well as being familiar with Provincial labor and safety regulations

General knowledge of tourism industry and attractions in the immediate area

Knowledge of hotel management computer system and POS system

Customer Service

 

Industry Experience:

A minimum of one-year management experience is required

 

Salary will be commensurate based on experience and education. Thank you to all applicants for their interest in this opportunity, only candidates selected for an interview will be contacted.

 

Cook · Full-time/Part-time

Location: High River, AB

This position will include:

Preparing food orders as quickly and efficiently as possible

Keep work area stocked, organized and clean at all times

Ensure work areas and equipment are kept functional and orderly at all times, reporting any deficiencies as necessary

Prepare and issue products requested by requisition for other departments

Ensure fridges, freezers, storerooms and areas where food is stored are kept secure

When beginning your shift, refer to the kitchen logbook and inquire about soup of the day, specials or functions and prepare accordingly

Assist with receiving and proper storage of all deliveries

Perform any other job-related duties assigned by the supervisor

 

Who we are looking for:

Must have well-groomed appearance at all times

Ability to work cooperatively

Must know how to operate and perform routine maintenance on equipment located in the kitchen

Must have physical stamina to maintain a rigorous pace of work

Apply safe work practices where established

Shift; evening and weekend work is required

Must be able to stand for long periods of time

Must abide by the dress code standards

Some physical labour and heavy lifting is required

Must be able to perform efficiently under pressure and within time restraints

Must be honest and trustworthy

 

Skill Requirements:

Excellent written and oral communication skills

Excellent organizational skills

Must have the ability to handle and solve customer related concerns and complaints and report to supervisor as necessary

 

Knowledge and Training:

Food Safe Level I certificate

 

Industry Experience:

A minimum of one (1) year experience in a cooking related position.

 

Thank you to all applicants for their interest in this opportunity, only candidates selected for an interview will be contacted.

Moose Jaw, SK

Server (Restaurant · Lounge · Banquet) · Part-time

Location: Moose Jaw, SK

This position will include: ​

Training in all F&B areas of the hotel; restaurant, lounge & banquets

Demonstrating a thorough knowledge of all food and beverage menus items and their presentation; as well as, sides and choices associated with each item

Serving and ensuring guests meals are pleasant and enjoyable

Clear and reset tables

Check tables for proper setting and supplies

When necessary, take room service orders, set up the trays and deliver the orders. If necessary, remove/return dishes/room service trays from hallways

Handle financial transactions within the restaurant during his or her shift

Provide a reconciliation of cash, charges and floats throughout the shift 

Keep work area stocked, organized and clean at all times

Respond to guest concerns and complaints quickly and efficiently

Ensure work areas and equipment are kept functional and orderly at all times, reporting any deficiencies as necessary

Perform any other job-related duties assigned by the supervisor

 

Who we are looking for:

Must have well-groomed appearance at all times

Ability to work cooperatively

Must have physical stamina to maintain a rigorous pace of work

Must know how to operate and perform routine maintenance on equipment located in the restaurant

Apply safe work practices where established

Must be available to work evenings and weekends

Must be able to stand for long periods of time

Must abide by the dress code standards

Some physical labour and heavy lifting is required

Must be able to perform efficiently under pressure and within time restraints

Must be honest and trustworthy

 

Skill Requirements:

Excellent written and oral communication skills

Excellent organizational skills

Must have the ability to handle and solve customer related concerns and complaints and report to supervisor as necessary

 

Knowledge and Training:

Complete familiarity with operation of POS systems


Knowledge of WHMIS program

Responsible liquor service certificate / training (SIRS)

 

Industry Experience:

Previous experience as a server is an asset.

 

Thank you to all applicants for their interest in this opportunity, only candidates selected for an interview will be contacted.

Line Cook · Part-time

Location: Moose Jaw, SK

This position will include:

Preparing food orders as quickly and efficiently as possible

Keep work area stocked, organized and clean at all times

Ensure work areas and equipment are kept functional and orderly at all times, reporting any deficiencies as necessary

Prepare and issue products requested by requisition for other departments

Ensure fridges, freezers, storerooms and areas where food is stored are kept secure

When beginning your shift, refer to the kitchen logbook and inquire about soup of the day, specials or functions and prepare accordingly

Assist with receiving and proper storage of all deliveries

Perform any other job-related duties assigned by the supervisor

 

Who we are looking for:

Must have well-groomed appearance at all times

Ability to work cooperatively

Must know how to operate and perform routine maintenance on equipment located in the kitchen

Must have physical stamina to maintain a rigorous pace of work

Apply safe work practices where established

Shift; evening and weekend work is required

Must be able to stand for long periods of time

Must abide by the dress code standards

Some physical labour and heavy lifting is required

Must be able to perform efficiently under pressure and within time restraints

Must be honest and trustworthy

 

Skill Requirements:

Excellent written and oral communication skills

Excellent organizational skills

Must have the ability to handle and solve customer related concerns and complaints and report to supervisor as necessary

 

Knowledge and Training:

Knowledge of WHMIS program

Food Safe Level I certificate is required

 

Industry Experience:

Previous experience in the food industry is an asset.

 

Thank you to all applicants for their interest in this opportunity, only candidates selected for an interview will be contacted.

Housekeeper · Part-time

Location: Moose Jaw, SK

This position will include:

Maintaining a neat and clean home for visitors

Taking part in laundry duties as required

Washing floors of guest bathrooms, hallways, lobbies, and other assigned areas as required

Dust and sanitize furniture and clean, polish and sanitize appliances

Vacuum carpeting, area rugs, draperies, upholstered furniture

Clean and sanitize washrooms, fixtures and surfaces

Wash doors, windows, walls and bathroom ceilings

Maintain all bedroom and bathroom linen and amenities

Perform any other job-related duties assigned by the supervisor

 

Who we are looking for:

Must have well-groomed appearance at all times

Ability to work cooperatively

Must know how to operate and perform routine maintenance on equipment located in the housekeeping department

Must have physical stamina to maintain a rigorous pace of work

Apply safe work practices where established

Shift and weekend work is required

Must be able to stand for long periods of time

Must abide by the dress code standards

Some physical labour and heavy lifting is required

Must be able to perform efficiently under pressure and within time restraints

Must be honest and trustworthy

 

Skill Requirements:

Excellent written and oral communication skills

Excellent organizational skills

Must have the ability to handle and solve customer related concerns and complaints and report to supervisor as necessary

 

Knowledge and Training:

Knowledge of WHMIS program

 

Industry Experience:

Previous housekeeping experience is an asset

 

Thank you to all applicants for their interest in this opportunity, only candidates selected for an interview will be contacted.

Outlets Manager · Full-time

Location: Moose Jaw, SK

This position will include:

Oversee, direct, and manage the food and beverage outlets for the hotels including the restaurant, lounge, bar and room service. 

Ensuring that customers receive high-quality meals and drinks and superb customer service.

General administrative tasks related to budgeting, staffing, stocking supplies, promotion and hotel strategy.

Monitoring the outlet's cleanliness and adherence to food and drink safety laws.

Hiring outlets staff and performing regular performance reviews.

Strategizing with top management about new dining options and programs.

Helping cook and serve meals and beverages when necessary.

Forecasting demand to appropriately schedule food service employees and to order inventory.

Arranging outlets meetings to communicate key information.

Managing costs to increase the profitability of the food and beverage outlets of the hotel.

Handling employee payroll and scheduling.

Helping in outside catering and banquets when needed

 

Position Requirements:

Must wear professional and appropriate attire

Must have a well-groomed appearance at all times

Must be able to perform efficiently under pressure and within time constraints

Must be honest and trustworthy

Must have ability to work cooperatively with all hotel employees

Must be flexible for day or night shifts, as well, split shifts if necessary

 

Skill Requirements:

Accurate and strong data entry and computer skills

Excellent customer and people skills

Able to think clearly, quickly, focussed and make concise decisions

Detail oriented, honest, trustworthy and organized with a positive attitude in a fast paced environment

Able to prioritize, follow up, maintain confidentiality, work well under pressure

Goal oriented and able to set goals with clear measurements to obtain them

Solutions oriented problem solver with the ability to anticipate events

Take charge, hands-on leader requiring minimal supervision

Ownership and team mentality

Physical endurance and ability to withstand strenuous and heavy lifting required at time

Long periods of standing and moving

 

Knowledge & Education

Preferably certification or Bachelor's degree in hospitality management

Must have complete knowledge and understanding of all the company’s policies, standards and procedures, as well as being familiar with Provincial labor and safety regulations

Food service knowledge and supervisory experience

General knowledge of tourism industry and attractions in the immediate area

Knowledge of hotel management computer system and POS system

Smart Serve Certification

Food Handler Certification

 

Industry Experience

A minimum of one-year management related experience is required.

 

Thank you to all applicants for their interest in this opportunity, only candidates selected for an interview will be contacted.

Pincher Creek, AB

Housekeeper · Part-time

Location: Pincher Creek, AB

This position will include:

Maintaining a neat and clean home for visitors

Taking part in laundry duties as required

Washing floors of guest bathrooms, hallways, lobbies, and other assigned areas as required

Dust and sanitize furniture and clean, polish and sanitize appliances

Vacuum carpeting, area rugs, draperies, upholstered furniture

Clean and sanitize washrooms, fixtures and surfaces

Wash doors, windows, walls and bathroom ceilings

Maintain all bedroom and bathroom linen and amenities

Perform any other job-related duties assigned by the supervisor

 

Who we are looking for:

Must have well-groomed appearance at all times

Ability to work cooperatively

Must know how to operate and perform routine maintenance on equipment located in the housekeeping department

Must have physical stamina to maintain a rigorous pace of work

Apply safe work practices where established

Shift and weekend work is required

Must be able to stand for long periods of time

Must abide by the dress code standards

Some physical labour and heavy lifting is required

Must be able to perform efficiently under pressure and within time restraints

Must be honest and trustworthy

 

Skill Requirements:

Excellent written and oral communication skills

Excellent organizational skills

Must have the ability to handle and solve customer related concerns and complaints and report to supervisor as necessary

 

Knowledge and Training:

Knowledge of WHMIS program

 

Industry Experience:

Previous housekeeping experience is an asset

 

Thank you to all applicants for their interest in this opportunity, only candidates selected for an interview will be contacted.

Server · Part-time

Location: Pincher Creek, AB

This position will include:

Demonstrating a thorough knowledge of all food and beverage menus items and their presentation; as well as, sides and choices associated with each item

Serving and ensuring guests meals are pleasant and enjoyable

Clear and reset tables

Check tables for proper setting and supplies

When necessary, take room service orders, set up the trays and deliver the orders. If necessary, remove/return dishes/room service trays from hallways

Handle financial transactions within the restaurant during his or her shift

Provide a reconciliation of cash, charges and floats throughout the shift

Keep work area stocked, organized and clean at all times

Respond to guest concerns and complaints quickly and efficiently

Ensure work areas and equipment are kept functional and orderly at all times, reporting any deficiencies as necessary

Perform any other job-related duties assigned by the supervisor

 

Who we are looking for:

Must have well-groomed appearance at all times

Ability to work cooperatively

Must have physical stamina to maintain a rigorous pace of work

Must know how to operate and perform routine maintenance on equipment located in the restaurant

Apply safe work practices where established

Must be available to work evenings and weekends

Must be able to stand for long periods of time

Must abide by the dress code standards

Some physical labour and heavy lifting is required

Must be able to perform efficiently under pressure and within time restraints

Must be honest and trustworthy

 

Skill Requirements:

Excellent written and oral communication skills

Excellent organizational skills

Must have the ability to handle and solve customer related concerns and complaints and report to supervisor as necessary

 

Knowledge and Training:

Complete familiarity with operation of POS systems
Knowledge of WHMIS program

Responsible liquor service certificate / training (ProServe)

 

Industry Experience:

Previous experience as a server is an asset.

 

Thank you to all applicants for their interest in this opportunity, only candidates selected for an interview will be contacted.

Front Desk Attendant · Part-time

Location: Pincher Creek, AB

This position will include:

Answering and directing all calls appropriately and efficiently

Process and confirm room reservations

Greet, register and assign rooms to arriving guests

Present statement of charges to departing guests and receive payment for services

Perform daily reporting using computerized and manual systems

Answer enquiries regarding guest services and registration of guests by letter, e-mail, telephone or in person

Ensure work areas are stocked and equipment is kept functional and orderly at all times

Responsible for the daily reconciliation of all online reservations

 

Who we are looking for:

A hardworking, positive and proactive individual

Ability to work cooperatively

Must be available to work shift work during the evening/night, daytime and weekends

Must be well groomed and willing to wear a uniform as per the hotel dress code standards

Must abide by the dress code standards

Must be honest and trustworthy

 

Skill Requirements:

Excellent written and oral communication skills

Excellent organizational skills

Excellent telephone skills

Must have the ability to handle and solve customer related concerns and complaints and report to supervisor as necessary

 

Knowledge and Training:

Knowledge of clerical and basic accounting procedures

Aware of POS systems and extensive knowledge of basic computer operations

Knowledge of point of sale and hotel management computer systems

Have general knowledge of the tourism industry and attractions in the immediate area

 

Industry Experience:

Previous experience in hospitality and customer service is an asset

 

Thank you to all applicants for their interest in this opportunity, only candidates selected for an interview will be contacted.

Duty Manager · Full-time

Location: Pincher Creek, AB

Description of Duties:

Assist with the operation of the front desk (answering phone, taking reservations, checking in/out guests, transferring calls, cash outs).

Assist with the Housekeeping Department (room inspections, cleaning rooms if required, cleaning laundry if required).

Assist with the operation of the Café Café (seating customers, assisting wait staff, taking cash).

Assist with the operation of the Lounge (assisting server, preparing drinks, running food, taking cash).

Assist with the operation of the Nightclub or Pub (scheduling, policing, assisting staff). Perform security walkthroughs of the entire hotel premise.

Complete beverage orders (requisitions are required for this procedure).

Communicate to the General Manager of daily activities through a logbook.

Ensure hotel standards are being followed and reviewed regularly

Ensure department procedures (open & closing duties, cleaning lists) are being adhered to.

Perform any other duties that may be assigned from time to time by the General Manager

 

Position Requirements:

Must wear professional and appropriate attire

Must have a well-groomed appearance at all times

Must be able to perform efficiently under pressure and within time constraints

Must be honest and trustworthy

Must have ability to work cooperatively with all hotel employees

Must be aware of all company policies, procedures, amenities and services

Must be flexible for day or night shifts, as well, split shifts if necessary

 

Skill Requirements:

Excellent written and oral communication skills

Excellent organizational skills

Positive attitude towards the hotel and the hotel industry in general

Must have the ability to handle and solve customer related concerns and complaints and report to management as necessary

 

Knowledge and Education:

Degree in hotel management

Must have complete knowledge and understanding of all the company’s policies, standards and procedures, as well as being familiar with Provincial labor and safety regulations

General knowledge of tourism industry and attractions in the immediate area

Knowledge of hotel management computer system and POS system

Customer Service

 

Industry Experience:

A minimum of one-year management experience is required.

 

Salary will be commensurate based on experience and education. Thank you to all applicants for their interest in this opportunity, only candidates selected for an interview will be contacted.

Cook · Full-time

Location: Pincher Creek, AB

This position will include:

Preparing food orders as quickly and efficiently as possible

Keep work area stocked, organized and clean at all times

Ensure work areas and equipment are kept functional and orderly at all times, reporting any deficiencies as necessary

Prepare and issue products requested by requisition for other departments

Ensure fridges, freezers, storerooms and areas where food is stored are kept secure

When beginning your shift, refer to the kitchen logbook and inquire about soup of the day, specials or functions and prepare accordingly

Assist with receiving and proper storage of all deliveries

Perform any other job-related duties assigned by the supervisor

 

Who we are looking for:

Must have well-groomed appearance at all times

Ability to work cooperatively

Must know how to operate and perform routine maintenance on equipment located in the kitchen

Must have physical stamina to maintain a rigorous pace of work

Apply safe work practices where established

Shift; evening and weekend work is required

Must be able to stand for long periods of time

Must abide by the dress code standards

Some physical labour and heavy lifting is required

Must be able to perform efficiently under pressure and within time restraints

Must be honest and trustworthy

 

Skill Requirements:

Excellent written and oral communication skills

Excellent organizational skills

Must have the ability to handle and solve customer related concerns and complaints and report to supervisor as necessary

 

Knowledge and Training:

Knowledge of WHMIS program

Food Safe Level I certificate is required

 

Industry Experience:

Previous experience as a cook is an asset.


Thank you to all applicants for their interest in this opportunity, only candidates selected for an interview will be contacted.

Saskatoon, SK

Restaurant / Lounge Server · Part-time

Location: Saskatoon, SK

This position will include: ​

Demonstrating a thorough knowledge of all food and beverage menus items and their presentation; as well as, sides and choices associated with each item

Serving and ensuring guests meals are pleasant and enjoyable

Clear and reset tables

Check tables for proper setting and supplies

When necessary, take room service orders, set up the trays and deliver the orders. If necessary, remove/return dishes/room service trays from hallways

Handle financial transactions within the restaurant during his or her shift

Provide a reconciliation of cash, charges and floats throughout the shift 

Keep work area stocked, organized and clean at all times

Respond to guest concerns and complaints quickly and efficiently

Ensure work areas and equipment are kept functional and orderly at all times, reporting any deficiencies as necessary

Perform any other job-related duties assigned by the supervisor

 

Who we are looking for:

Must have well-groomed appearance at all times

Ability to work cooperatively

Must have physical stamina to maintain a rigorous pace of work

Must know how to operate and perform routine maintenance on equipment located in the restaurant

Apply safe work practices where established

Must be available to work evenings and weekends

Must be able to stand for long periods of time

Must abide by the dress code standards

Some physical labour and heavy lifting is required

Must be able to perform efficiently under pressure and within time restraints

Must be honest and trustworthy

 

Skill Requirements:

Excellent written and oral communication skills

Excellent organizational skills

Must have the ability to handle and solve customer related concerns and complaints and report to supervisor as necessary

 

Knowledge and Training:

Complete familiarity with operation of POS systems


Knowledge of WHMIS program

Responsible liquor service certificate / training (SIRS) is necessary 

 

Industry Experience:

Minimum one-year previous experience as a server

 

Thank you to all applicants for their interest in this opportunity, only candidates selected for an interview will be contacted.

Housekeeper · Part-time

Location: Saskatoon, SK

This position will include:

Maintaining a neat and clean home for visitors

Taking part in laundry duties are required

Washing floors of guest bathrooms, hallways, lobbies, and other assigned areas as required

Dust and sanitize furniture and clean, polish and sanitize appliances

Vacuum carpeting, area rugs, draperies, upholstered furniture

Clean and sanitize washrooms, fixtures and surfaces

Wash doors, windows, walls and bathroom ceilings

Maintain all bedroom and bathroom linen and amenities

Perform any other job-related duties assigned by the supervisor

 

Who we are looking for:

Must have well-groomed appearance at all times

Ability to work cooperatively

Must know how to operate and perform routine maintenance on equipment located in the housekeeping department

Must have physical stamina to maintain a rigorous pace of work

Apply safe work practices where established

Shift and weekend work is required

Must be able to stand for long periods of time

Must abide by the dress code standards

Some physical labour and heavy lifting is required

Must be able to perform efficiently under pressure and within time restraints

Must be honest and trustworthy

 

Skill Requirements:

Excellent written and oral communication skills

Excellent organizational skills

Must have the ability to handle and solve customer related concerns and complaints and report to supervisor as necessary

 

Knowledge and Training:

Knowledge of WHMIS program

 

Industry Experience:

Previous housekeeping experience is an asset

 

Thank you to all applicants for their interest in this opportunity, only candidates selected for an interview will be contacted.

Line Cook · Part-time

Location: Saskatoon, SK

This position will include:

Preparing food orders as quickly and efficiently as possible

Keep work area stocked, organized and clean at all times

Ensure work areas and equipment are kept functional and orderly at all times, reporting any deficiencies as necessary

Prepare and issue products requested by requisition for other departments

Ensure fridges, freezers, storerooms and areas where food is stored are kept secure

When beginning your shift, refer to the kitchen logbook and inquire about soup of the day, specials or functions and prepare accordingly

Assist with receiving and proper storage of all deliveries

Perform any other job-related duties assigned by the supervisor

 

Who we are looking for:

Must have well-groomed appearance at all times

Ability to work cooperatively

Must know how to operate and perform routine maintenance on equipment located in the kitchen

Must have physical stamina to maintain a rigorous pace of work

Apply safe work practices where established

Shift; evening and weekend work is required

Must be able to stand for long periods of time

Must abide by the dress code standards

Some physical labour and heavy lifting is required

Must be able to perform efficiently under pressure and within time restraints

Must be honest and trustworthy

 

Skill Requirements:

Excellent written and oral communication skills

Excellent organizational skills

Must have the ability to handle and solve customer related concerns and complaints and report to supervisor as necessary

 

Knowledge and Training:

Food Safe Level I certificate is required

 

Industry Experience:

Previous experience in the food industry is an asset.

 

Thank you to all applicants for their interest in this opportunity, only candidates selected for an interview will be contacted.

Dishwasher · Part-time

Location: Saskatoon, SK

This position will include:

Set up bussing and sorting stations

Wash and sanitize dishes

Monitor and refill necessary dish washing and cleaning chemicals as required, informing the supervisor of low inventory levels

Relocate all clean dishes and cookware to designated storage areas

Sweep and mop floors as required

Perform any other job related duties assigned by the supervisor

 

Who we are looking for:

A hardworking, positive and proactive individual

Always willing to jump in and help whenever required

Ability to work cooperatively

Must have physical stamina to maintain a rigorous pace of work

Apply safe work practices where established

Shift and weekend work is required

Must be able to stand for long periods of time

Must abide by the dress code standards

Some physical labour and heavy lifting is required

Must be able to perform efficiently under pressure and within time restraints

Must be honest and trustworthy

 

Skill Requirements:

Excellent written and oral communication skills

Excellent organizational skills

 

Thank you to all applicants for their interest in this opportunity, only candidates selected for an interview will be contacted.

Taber, AB

Cook · Part-time

Location: Taber, AB

Hiring for a Period 1 Cook or equivalent, with a certificate or diploma in Culinary Art

 

This position will include:

Preparing food orders as quickly and efficiently as possible

Keep work area stocked, organized and clean at all times

Ensure work areas and equipment are kept functional and orderly at all times, reporting any deficiencies as necessary

Prepare and issue products requested by requisition for other departments

Ensure fridges, freezers, storerooms and areas where food is stored are kept secure

When beginning your shift, refer to the kitchen logbook and inquire about soup of the day, specials or functions and prepare accordingly

Assist with receiving and proper storage of all deliveries

Perform any other job-related duties assigned by the supervisor

 

Who we are looking for:

An individual who has a love for preparing and cooking delicious food

Must have well-groomed appearance at all times

Ability to work cooperatively

Eager to learn and ambitious to want to work towards progressing within the company

Must know how to operate and perform routine maintenance on equipment located in the kitchen

Must be energetic and have physical stamina to maintain a rigorous pace of work

Apply safe work practices where established

Shift, evening and weekend work is required

Must be able to stand for long periods of time

Must abide by the dress code standards

Some physical labour and heavy lifting is required

Must be able to perform efficiently under pressure and within time restraints

Must be honest and trustworthy

 

Skill Requirements:

Excellent written and oral communication skills

Excellent organizational skills

Must have the ability to handle and solve customer related concerns and complaints and report to supervisor as necessary

 

Knowledge and Training:

Knowledge of WHMIS program

Food Safe Level I certificate is required

 

Industry Experience:

Minimum of 1-year previous experience in the food industry

 

Thank you to all applicants for their interest in this opportunity, only candidates selected for an interview will be contacted.

Server · Part-time

Location: Taber, AB

This position will include: ​

Demonstrating a thorough knowledge of all food and beverage menus items and their presentation; as well as, sides and choices associated with each item

Serving and ensuring guests meals are pleasant and enjoyable

Clear and reset tables

Check tables for proper setting and supplies

When necessary, take room service orders, set up the trays and deliver the orders. If necessary, remove/return dishes/room service trays from hallways

Handle financial transactions within the restaurant during his or her shift

Provide a reconciliation of cash, charges and floats throughout the shift 

Keep work area stocked, organized and clean at all times

Respond to guest concerns and complaints quickly and efficiently

Ensure work areas and equipment are kept functional and orderly at all times, reporting any deficiencies as necessary

Perform any other job-related duties assigned by the supervisor

 

Who we are looking for:

Must have well-groomed appearance at all times

Ability to work cooperatively

Must have physical stamina to maintain a rigorous pace of work

Must know how to operate and perform routine maintenance on equipment located in the restaurant

Apply safe work practices where established

Must be available to work evenings and weekends

Must be able to stand for long periods of time

Must abide by the dress code standards

Some physical labour and heavy lifting is required

Must be able to perform efficiently under pressure and within time restraints

Must be honest and trustworthy

 

Skill Requirements:

Excellent written and oral communication skills

Excellent organizational skills

Must have the ability to handle and solve customer related concerns and complaints and report to supervisor as necessary

 

Knowledge and Training:

Complete familiarity with operation of POS systems


Knowledge of WHMIS program

Responsible liquor service certificate / training (ProServe)

 

Industry Experience:

Minimum one-year previous experience as a server

 

Thank you to all applicants for their interest in this opportunity, only candidates selected for an interview will be contacted.

Housekeeper · Part-time

Location: Taber, AB

This position will include:

Maintaining a neat and clean home for visitors

Taking part in laundry duties as required

Washing floors of guest bathrooms, hallways, lobbies, and other assigned areas as required

Dust and sanitize furniture and clean, polish and sanitize appliances

Vacuum carpeting, area rugs, draperies, upholstered furniture

Clean and sanitize washrooms, fixtures and surfaces

Wash doors, windows, walls and bathroom ceilings

Maintain all bedroom and bathroom linen and amenities

Perform any other job-related duties assigned by the supervisor

 

Who we are looking for:

Must have well-groomed appearance at all times

Ability to work cooperatively

Must know how to operate and perform routine maintenance on equipment located in the housekeeping department

Must have physical stamina to maintain a rigorous pace of work

Apply safe work practices where established

Must be available to work weekends

Must be able to stand for long periods of time

Must abide by the dress code standards

Some physical labour and heavy lifting is required

Must be able to perform efficiently under pressure and within time restraints

Must be honest and trustworthy

 

Skill Requirements:

Excellent written and oral communication skills

Excellent organizational skills

Must have the ability to handle and solve customer related concerns and complaints and report to supervisor as necessary

 

Knowledge and Training:

Knowledge of WHMIS program

 

Industry Experience:

Previous housekeeping experience is an asset

 

Thank you to all applicants for their interest in this opportunity, only candidates selected for an interview will be contacted.

 

Banquet Captain · Part-time or Full-time

Location: Taber, AB

This position will include:

Responsible for supervising the staff, operations, and guests of banquet experiences at the hotel

Hire, train and supervise all Banquet / Catering staff and provide effective ongoing training for all new and existing staff

Ensure all new employees are properly orientated

Assist with planning dining events

Manage food and beverage service

Respond to guest concerns and complaints quickly and efficiently

Ensure work areas, equipment and catering facilities are kept clean, functional and orderly at all times reporting any deficiencies as necessary

 

Who we are looking for:

Must have well-groomed appearance at all times

Ability to work cooperatively

Must have physical stamina to maintain a rigorous pace of work

Apply safe work practices where established

Shift, evening and weekend work is required

Must be able to stand for long periods of time

Must abide by the dress code standards

Some physical labour and heavy lifting is required

Must be able to perform efficiently under pressure and within time restraints

Must be honest and trustworthy

 

Skill Requirements:

Excellent organizational skills

Must have the ability to handle and solve customer related concerns and complaints (and report to management as necessary)

 

Knowledge and Training:

Extensive knowledge of provincial labour standards regulations

Extensive knowledge of WCB regulations

Serve It Right

General knowledge of tourism industry and attractions in the immediate area

Knowledge of basic computer operation

Training and Evaluation

Guest Relations

Team Development

Policy and Procedure Implementation

Delegation

Staff Coordination

 

Industry Experience:

Previous supervisory and food and beverage service experience is an asset

 

Thank you to all applicants for their interest in this opportunity, only candidates selected for an interview will be contacted.

Front Desk Clerk · Part-time

Location: Taber, AB

This position will include:

Answering and directing all calls appropriately and efficiently

Process and confirm room reservations

Greet, register and assign rooms to arriving guests

Present statement of charges to departing guests and receive payment for services

Respond to guest’s questions or concerns

Ensure work areas and equipment are kept functional and orderly at all times

 

Who we are looking for:

A hardworking, positive and proactive individual

Ability to work cooperatively

Morning, afternoon, evening and weekend shift work is required

Must be well groomed and willing to wear a uniform as per the hotel dress code standards

Must abide by the dress code standards

Must be honest and trustworthy

 

Skill Requirements:

Excellent written and oral communication skills

Excellent organizational skills

Excellent telephone skills

Must have the ability to handle and solve customer related concerns and complaints and report to supervisor as necessary

 

Knowledge and Training:

Knowledge of clerical and basic accounting procedures

Aware of POS systems and basic computer operations

 

Industry Experience:

Previous administrative experience or experience in the hospitality industry is an asset.

 

Thank you to all applicants for their interest in this opportunity, only candidates selected for an interview will be contacted.