Careers

Why We Believe What We Believe

If you have ever stayed at a hotel, then you know that some of the most important aspects of your stay included a clean and comfortable room; good food served in a reasonable time; and warm, friendly hotel staff that made you feel welcomed.  If they did their job properly, then you wanted to come back and stay at that hotel again and you probably even told your friends and family about how enjoyable your stay was. 

The secret to making sure that good customer service happens time and time again starts with you, the employee, and us the company.  We are committed to making sure that you are provided with great  “internal customer service” so that you can provide great “external customer service” to our valued Guests who choose us over many other hotels and motels.


Brooks, AB - Convention Centre

General Posting

Location: Brooks, AB - Convention Centre

The Heritage Inn Hotel & Convention Centre is hiring for a variety of positions! Whether you are interested in starting a career in hospitality, or continuing your professional growth in a management position, please apply!

 
The following locations are hiring:

- Pincher Creek, Alberta
- Taber, Alberta
- Moose Jaw, Saskatchewan
- Saskatoon, Saskatchewan
- Cranbrook, British Columbia

We are looking for caring, dedicated professionals with a passion for customer service. 
 
Open positions include:

- Maintenance Technician
- Housekeeping Manager
- Front Desk Manager
- Server
- Line Cook
- General Manager

If working at a respected establishment while helping others in a supportive environment excites you, we encourage you to get in touch.

How to apply:
 
1) Submit a resume to jobs@heritageinn.net and include the job title in the subject line, if possible. General applications are accepted, as well.
 
Due to the hiring process, please no walk-in applications. Thank you for your understanding.
 
2) Please be aware that not all hotels have every position available. Once received, the recruitment team will review your credentials and send your application to the appropriate management based on job availability. 
 
3) Please only apply if you are in Canada and legally able to work in the country. While we appreciate all applicants reaching out, only those who meet these requirements will be considered.

Cranbrook, BC

General Posting

Location: Cranbrook, BC

The Heritage Inn Hotel & Convention Centre is hiring for a variety of positions! Whether you are interested in starting a career in hospitality, or continuing your professional growth in a management position, please apply!

The following locations are hiring:

- Pincher Creek, Alberta
- Taber, Alberta
- Moose Jaw, Saskatchewan
- Saskatoon, Saskatchewan
- Cranbrook, British Columbia

We are looking for caring, dedicated professionals with a passion for customer service. 
 
Open positions include:

- Maintenance Technician
- Housekeeping Manager
- Front Desk Manager
- Server
- Line Cook
- General Manager

If working at a respected establishment while helping others in a supportive environment excites you, we encourage you to get in touch.

How to apply:
 
1) Submit a resume to jobs@heritageinn.net and include the job title in the subject line, if possible. General applications are accepted, as well.
 
Due to the hiring process, please no walk-in applications. Thank you for your understanding.
 
2) Please be aware that not all hotels have every position available. Once received, the recruitment team will review your credentials and send your application to the appropriate management based on job availability. 
 
3) Please only apply if you are in Canada and legally able to work in the country. While we appreciate all applicants reaching out, only those who meet these requirements will be considered.

Moose Jaw, SK

General Posting

Location: Moose Jaw, SK

The Heritage Inn Hotel & Convention Centre is hiring for a variety of positions! Whether you are interested in starting a career in hospitality, or continuing your professional growth in a management position, please apply!

The following locations are hiring:

- Pincher Creek, Alberta
- Taber, Alberta
- Moose Jaw, Saskatchewan
- Saskatoon, Saskatchewan
- Cranbrook, British Columbia

We are looking for caring, dedicated professionals with a passion for customer service. 
 
Open positions include:

- Maintenance Technician
- Housekeeping Manager
- Front Desk Manager
- Server
- Line Cook
- General Manager

If working at a respected establishment while helping others in a supportive environment excites you, we encourage you to get in touch.

How to apply:
 
1) Submit a resume to jobs@heritageinn.net and include the job title in the subject line, if possible. General applications are accepted, as well.
 
Due to the hiring process, please no walk-in applications. Thank you for your understanding.
 
2) Please be aware that not all hotels have every position available. Once received, the recruitment team will review your credentials and send your application to the appropriate management based on job availability. 
 
3) Please only apply if you are in Canada and legally able to work in the country. While we appreciate all applicants reaching out, only those who meet these requirements will be considered.

Hotel Maintenance Technician

Location: Moose Jaw, SK

The Heritage Inn Hotel & Convention Centre in Moose Jaw, Saskatchewan is hiring!

What You Will Do:

  • Respond to guest concerns efficiently.
  • Ensure that all maintenance requests are dealt with immediately.
  • Ensure that the interior and exterior areas of the hotel are kept clean and safe at all times.
  • Order and pick up materials required to carry out repairs on the hotel equipment and buildings, with the Manager’s approval.
  • Ensure cleanliness and chemical upkeep of the pool and hot tub within Provincial Health and Safety regulations.
  • Keep the maintenance shop organized and stocked with the minimum requirements of light bulbs, batteries, and other basic maintenance items used on a regular basis.
  • Keep the boiler and electrical rooms clean, safe, and unobstructed at all times.
  • Keep all of the hotel equipment in safe working order, and inform the Manager of all deficiencies that could result in break down.
  • Inform Front Desk staff immediately of all out of order guest rooms and any current or upcoming maintenance projects that could jeopardize the comfort of hotel guests.
  • Obtain quotes, and, when approved, coordinate the activities of outside contractors.
  • Perform any other job related duties as assigned by the Manager.
  • Attend department head meetings, as required.

We Are Looking For Someone Who:

  • Has the ability to work cooperatively with others.
  • Is available (or have an alternative contact in place) on a 24-hour basis.
  • Is available for shift or weekend work.
  • Is able to perform efficiently under pressure and within time restraints.
  • Cares about their professional appearance and follows uniform and dress code standards.
  • Applies safe work practices.

Skill Requirements:

  • Must have the ability to safely operate a wide range of power and hand tools.
  • Great oral communication skills.
  • Excellent organizational skills
  • Must have the ability to handle and solve customer related concerns and report to management, as necessary.

Please Be Aware:

  • This job may require a rigorous pace of manual work, long periods of standing, and some physical labor and heavy lifting.

Knowledge and Training:

Must know company policies, procedures, and services.

Complete knowledge of the WHMIS program.

May require knowledge of basic computer operation.

Industry Experience:

A minimum of one year experience in a maintenance related position.

Other:

Benefits also include sick days, discounted hotel stays, and wholesale purchasing.

Thank you to all those who apply; only those considered for an interview will be contacted.

Job Type: Full-time

Benefits:

  • Dental care
  • Discounted or free food
  • On-site parking
  • Vision care

Flexible Language Requirement:

  • French not required

Schedule:

  • Monday to Friday
  • On call
  • Weekends as needed

Work Location: In person

Pincher Creek, AB

Line Cook

Location: Pincher Creek, AB

The Heritage Inn Hotel & Convention Centre in Pincher Creek, Alberta is Hiring!

What You Will Do:

  • Preparing food orders as quickly and efficiently as possible
  • Setting up bussing and sorting stations
  • Washing and sanitizing dishes
  • Relocating clean dishes and cookware to designated areas
  • Keeping the work area stocked, organized, and clean at all times
  • Ensuring work areas and equipment are kept functional and orderly at all times, reporting any deficiencies as necessary
  • Preparing and issuing meals or products requested by other departments
  • Ensuring fridges, freezers, storerooms, and areas where food is stored are kept secure and sanitized
  • Referring to the kitchen logbook and keeping updated on specials, soup of the day, and functions at the hotel
  • Receiving deliveries
  • Performing any other job-related duties assigned by the kitchen manager or Sous Chef

We Are Looking For Someone Who:

  • Is a hardworking, positive, and proactive individual
  • Is able to perform efficiently under pressure and within time restraints
  • Cares about their professional appearance and follows uniform and dress code standards
  • Works cooperatively with others
  • Is able to work evenings and weekends when required
  • Applies safe work practices and is aware of food handing laws and requirements
  • Has excellent organizational skills

Please Be Aware:

  • The job requires a repetitive and quick pace of work
  • The job may require standing for long periods of time
  • Some physical labour and heavy lifting is required

Knowledge and Training:

  • Knowledge of the WHMIS program

Thank you to all applicants for their interest in this opportunity, but only candidates selected for an interview will be contacted.

Job Type: Full-time

Benefits:

  • Discounted or free food
  • On-site parking

Experience:

  • Kitchen: 1 year (preferred)

Work Location: In person

General Posting

Location: Pincher Creek, AB

The Heritage Inn Hotel & Convention Centre is hiring for a variety of positions! Whether you are interested in starting a career in hospitality, or continuing your professional growth in a management position, please apply!

The following locations are hiring:

- Pincher Creek, Alberta
- Taber, Alberta
- Moose Jaw, Saskatchewan
- Saskatoon, Saskatchewan
- Cranbrook, British Columbia

We are looking for caring, dedicated professionals with a passion for customer service. 
 
Open positions include:

- Maintenance Technician
- Housekeeping Manager
- Front Desk Manager
- Server
- Line Cook
- General Manager

If working at a respected establishment while helping others in a supportive environment excites you, we encourage you to get in touch.

How to apply:
 
1) Submit a resume to jobs@heritageinn.net and include the job title in the subject line, if possible. General applications are accepted, as well.
 
Due to the hiring process, please no walk-in applications. Thank you for your understanding.
 
2) Please be aware that not all hotels have every position available. Once received, the recruitment team will review your credentials and send your application to the appropriate management based on job availability. 
 
3) Please only apply if you are in Canada and legally able to work in the country. While we appreciate all applicants reaching out, only those who meet these requirements will be considered.

Front Desk Manager

Location: Pincher Creek, AB

The Heritage Inn & Convention Centre in Pincher Creek, Alberta is seeking a highly skilled and experienced Front Desk Manager to oversee the daily operations of our hotel's front desk. The ideal candidate will have a passion for providing excellent customer service and be able to manage a team of front desk staff effectively.

Responsibilities:

  • Oversee the daily operations of the front desk, including managing and scheduling staff, handling guest inquiries and complaints, and ensuring the front desk area is organized and welcoming.
  • Train and supervise front desk staff to ensure they are providing excellent customer service, handling guest inquiries and complaints effectively, and following hotel policies and procedures.
  • Monitor and maintain hotel room inventory and occupancy levels to ensure maximum revenue and profitability.
  • Ensure all guest information is accurate and up-to-date in the hotel's reservation system.
  • Manage the hotel's check-in and check-out process, ensuring guests have a seamless and efficient experience.
  • Respond to guest feedback and reviews, and take appropriate action to address any concerns or issues.
  • Collaborate with other hotel departments, including housekeeping and maintenance, to ensure a seamless guest experience.
  • Monitor and manage the hotel's budget and expenses related to the front desk operations.
  • Stay up-to-date with industry trends and developments to ensure the hotel is providing a competitive and high-quality guest experience.

Requirements:

  • At least 2 years of experience in a front desk management role in the hospitality industry.
  • Excellent customer service skills and the ability to manage a team effectively.
  • Strong communication skills and the ability to handle guest inquiries and complaints with tact and diplomacy.
  • Knowledge of hotel reservation systems and front desk operations.
  • Strong organizational and time management skills, with the ability to multitask and prioritize effectively.
  • Ability to work flexible hours, including evenings, weekends, and holidays.
  • Bachelor's degree in Hospitality Management or a related field is preferred or 2-4 years front desk and night audit experience.

We offer a competitive salary and benefits package, including health insurance, meal and room discounts, and opportunities for career growth and development. If you are a motivated and experienced Front Desk Manager looking for a new challenge, we would love to hear from you.

Thank you to all those who apply; however, only those considered for an interview will be contacted.

Job Types: Full-time, Permanent

Benefits:

  • Dental care
  • Discounted or free food
  • On-site parking
  • Vision care

Flexible Language Requirement:

  • French not required

Schedule:

  • Day shift
  • Holidays
  • Monday to Friday
  • Weekends as needed

Work Location: In person

Food & Beverage Manager

Location: Pincher Creek, AB

The Heritage Inn & Convention Centre in Pincher Creek, Alberta is hiring!

What You Will Do:

  • Hire, train and supervise all restaurant staff and provide effective ongoing training for all new and existing staff.
  • Conduct performance evaluations of department staff.
  • Respond to guest concerns efficiently.
  • Coordinate daily tasks and schedules of all department staff.
  • Keep work area stocked, organized, and sanitized at all times.
  • Ensure work areas and equipment are kept functional at all times, reporting any deficiencies as necessary.

We Are Looking For Someone Who:

  • Is available for shift work and weekends.
  • Cares about their professional appearance and follows uniform and dress code standards.
  • Is able to perform efficiently under pressure and within time restraints.
  • Is able to work cooperatively with hotel employees and customers.
  • Has their Food and Beverage Server Certification (preferred).
  • Has their Food Safety Certificate (preferred).
  • Applies safe work practices.

Skill Requirements:

  • Excellent written and oral communication skills
  • Great organizational skills
  • Well developed supervisory skills

Knowledge, Experience, and Training:

  • Knowledge of basic computer operation
  • Extensive knowledge of provincial labor standards regulations
  • Extensive knowledge of WCB regulations
  • Knowledge of WHMIS program
  • Knowledge of provincial liquor regulations
  • Training and Evaluation techniques
  • Short and Long Term Planning
  • Guest Relations
  • Team Development techniques
  • Policy and Procedure Implementation
  • Problem Solving, Discipline Maintenance, and Conflict Resolution
  • Cost Control

Industry Experience:

  • A minimum of two years experience as a food and beverage server is required.

Please Be Aware:

  • The position may rigour heavy lifting.
  • The position may require long periods of standing.

Thank you to all who apply; only those considered for an interview will be contacted.

Job Type: Full-time

Benefits:

  • Discounted or free food
  • On-site parking

Schedule:

  • Day shift
  • Evening shift
  • Monday to Friday
  • Weekends as needed

Work Location: In person

Housekeeper

Location: Pincher Creek, AB

The Heritage Inn Hotel & Convention Centre in Pincher Creek, Alberta is hiring!

What You Will Do:

Maintain a neat and clean home for visitors

Take part in laundry duties

Wash floors of guest bathrooms, hallways, lobbies, and other assigned areas, as required

Dust and sanitize furniture and clean, polish, and sanitize appliances

Vacuum carpeting, area rugs, draperies, and upholstered furniture

Clean and sanitize washrooms, fixtures, and surfaces

Wash doors, windows, walls, and bathroom ceilings

Maintain all bedroom and bathroom linen and amenities

Perform any other job-related duties as assigned by the supervisor

We Are Looking Fro Someone Who:

Cares about their professional appearance and follows uniform standards

Works cooperatively with others

Can operate and perform routine maintenance on equipment located in the housekeeping department

Applies safe work practices

Can work shift and weekend work when required

Is able to perform efficiently under pressure and within time restraints

Skill Requirements:

Great oral communication skills

Excellent organizational skills

Must have the ability to handle and solve customer related concerns and report to the supervisor, as necessary

Knowledge and Training:

Knowledge of the WHMIS program

Industry Experience:

Previous housekeeping experience is an asset.

Please Be Aware:

This job requires rigorous pace of work, long periods of standing, and some physical labour and heavy lifting.

Thank you to all applicants for their interest in this opportunity; only candidates selected for an interview will be contacted.

Job Types: Full-time, Part-time, Permanent

Benefits:

  • Discounted or free food
  • On-site parking

Schedule:

  • 8 hour shift
  • Day shift
  • Holidays
  • Monday to Friday
  • Night shift
  • Weekends as needed

Work Location: In person

Front Desk Agent

Location: Pincher Creek, AB

The Heritage Inn Hotel & Convention Centre in Pincher Creek, Alberta is hiring!

What You Will Do:

  • Maintain an inventory of vacancies, reservations, and room assignments.
  • Register arriving guests and assign rooms.
  • Answer questions regarding hotel services.
  • Provide information about services available in the community.
  • Respond to guests' concerns and help resolve any issues.
  • Compile and check daily record sheets, guest accounts, receipts, and vouchers using computerized or manual systems.
  • Present statements of charges to departing guests.
  • Receive payments.

Thank you to all who apply; those considered for an interview will be directly contacted.

Job Types: Full-time, Part-time, Permanent

Benefits:

  • Discounted or free food
  • On-site parking

Flexible Language Requirement:

  • French not required

Schedule:

  • Day shift
  • Evening shift
  • Monday to Friday
  • Morning shift
  • Weekends as needed

Work Location: In person

Housekeeping Manager

Location: Pincher Creek, AB

The Heritage Inn Hotel & Convention Centre in Pincher Creek, Alberta is hiring!

What You Will Do:

  • Provide ongoing evaluation of staff work performance for the Housekeeping and Laundry departments.
  • Implement and maintain procedures that ensure smooth operation and meet the hotel's standards.
  • Thoroughly inspect rooms cleaned each day.
  • Monitor assigned areas through inspection rounds to ensure that quality standards and departmental policies are being met.
  • Hire, train, and supervise all Housekeeping and Laundry staff and provide ongoing training for all new and existing staff as determined in the evaluation process.
  • Ensure work areas, equipment, and laundry facilities are kept functional and orderly at all times.
  • Conduct department staff meetings.
  • Respond to guest concerns quickly and professionally.
  • Coordinate schedules of the departments' staff and delegate tasks, as necessary.
  • Keep work areas stocked, organized, and clean at all times as defined by the posted task list and the cleaning schedule.

We Are Looking For Someone Who:

  • Performs efficiently under pressure and within time restraints.
  • Works cooperatively with others.
  • Demonstrates strong leadership qualities.
  • Applies safe work practices.

Please Be Aware:

  • Shift and weekend work is required.
  • The job requires periods of standing for a long time.
  • Some physical labour and heavy lifting is required.

Skill Requirements:

  • Excellent organizational skills
  • Exceptional customer service
  • Strong communication and supervisory skills

Knowledge and Training:

  • Extensive knowledge of provincial labour standards and regulations
  • Experience in the Following Areas: Recruitment, Training, Evaluation; Short and Long-Term Planning; Guest Relations; Team Development; Policy and Procedure; Implementation; Delegation and Staff Coordination
  • Complete knowledge of the WHMIS program

Industry Experience:

  • Previous experience as an assistant Housekeeping Manager or Housekeeping Supervisor is an asset.

Thank you to all applicants for their interest in this opportunity; only candidates selected for an interview will be contacted.

Job Types: Full-time, Permanent

Benefits:

  • Discounted or free food
  • On-site parking

Schedule:

  • Day shift
  • Evening shift
  • Holidays
  • Monday to Friday
  • Weekends as needed

Work Location: In person

Saskatoon, SK

General Posting

Location: Saskatoon, SK

The Heritage Inn Hotel & Convention Centre is hiring for a variety of positions! Whether you are interested in starting a career in hospitality, or continuing your professional growth in a management position, please apply!

The following locations are hiring:

- Pincher Creek, Alberta
- Taber, Alberta
- Moose Jaw, Saskatchewan
- Saskatoon, Saskatchewan
- Cranbrook, British Columbia

We are looking for caring, dedicated professionals with a passion for customer service. 
 
Open positions include:

- Maintenance Technician
- Housekeeping Manager
- Front Desk Manager
- Server
- Line Cook
- General Manager

If working at a respected establishment while helping others in a supportive environment excites you, we encourage you to get in touch.

How to apply:
 
1) Submit a resume to jobs@heritageinn.net and include the job title in the subject line, if possible. General applications are accepted, as well.
 
Due to the hiring process, please no walk-in applications. Thank you for your understanding.
 
2) Please be aware that not all hotels have every position available. Once received, the recruitment team will review your credentials and send your application to the appropriate management based on job availability. 
 
3) Please only apply if you are in Canada and legally able to work in the country. While we appreciate all applicants reaching out, only those who meet these requirements will be considered.

Taber, AB

Housekeeper/Room attendant

Location: Taber, AB

The Heritage Inn Hotel & Convention Centre in Taber, Alberta is hiring! Please apply only if you live in the area.

What You Will Do:

  • Clean the lobbies, hallways, offices, and guest rooms of the hotel
  • Sweep, mop, wash, wax, and polish floors
  • Dust furniture
  • Vacuum carpeting and area rugs, draperies, and upholstered furniture
  • Make beds and change sheets
  • Distribute clean towels and toiletries to guest rooms
  • Attend to guests' requests for extra supplies
  • Stock the linen closet and supplies area
  • Clean, disinfect, and polish bathroom fixtures and appliances
  • Clean and disinfect public areas
  • Pick up debris and empty trash containers
  • Wash windows, walls, and ceilings
  • Report and store lost and found items
  • When required, provide basic information on facilities
  • When required, handle guests' concerns

Please Be Aware:

There may be times when bending, pushing, and standing for long periods of time is required. There may be times when lifting objects is required.

Other:

Benefits also include discounted hotel stays and wholesale purchasing.

Thank you to everyone who applies; those being considered will be contacted directly.

Job Type: Part-time

Benefits:

  • Discounted or free food
  • On-site parking

Schedule:

  • Evening shift
  • Monday to Friday
  • On call
  • Weekends as needed

Work Location: In person

Cook

Location: Taber, AB

The Heritage Inn Hotel & Convention Centre in Taber, Alberta is hiring!

What You Will Do:

  • Prepare and cook complete meals or individual dishes and foods
  • Prepare and cook special meals for guests as instructed by the head chef
  • Oversee kitchen operations
  • Maintain inventory and records of food, supplies, and equipment
  • May set up and oversee buffets
  • Clean kitchen and work area
  • Assist with menu planning, determine size of food portions, estimate food requirements and costs, and monitor and order supplies
  • May prepare special dishes for banquet functions

Experience:

1 year of related experience.

Food Safety Level 1 course.

Thank you to all who apply; those considered for an interview will be contacted directly.

Job Type: Part-time

Benefits:

  • Discounted or free food
  • On-site parking

Flexible Language Requirement:

  • French not required

Schedule:

  • Evening shift
  • Monday to Friday
  • Night shift
  • On call
  • Weekends as needed

Work Location: In person