Careers

Why We Believe What We Believe

If you have ever stayed at a hotel, then you know that some of the most important aspects of your stay included a clean and comfortable room; good food served in a reasonable time; and warm, friendly hotel staff that made you feel welcomed.  If they did their job properly, then you wanted to come back and stay at that hotel again and you probably even told your friends and family about how enjoyable your stay was. 

The secret to making sure that good customer service happens time and time again starts with you, the employee, and us the company.  We are committed to making sure that you are provided with great  “internal customer service” so that you can provide great “external customer service” to our valued Guests who choose us over many other hotels and motels.


Cranbrook, BC

Housekeeper - Part-time

Location: Cranbrook, BC

This position will include:

Maintaining a neat and clean home for visitors

Taking part in laundry duties are required

Washing floors of guest bathrooms, hallways, lobbies, and other assigned areas as required

Dust and sanitize furniture and clean, polish and sanitize appliances

Vacuum carpeting, area rugs, draperies, upholstered furniture

Clean and sanitize washrooms, fixtures and surfaces

Wash doors, windows, walls and bathroom ceilings

Maintain all bedroom and bathroom linen and amenities

Perform any other job-related duties assigned by the supervisor

 

Who we are looking for:

Must have well-groomed appearance at all times

Ability to work cooperatively

Must know how to operate and perform routine maintenance on equipment located in the housekeeping department

Must have physical stamina to maintain a rigorous pace of work

Apply safe work practices where established

Shift and weekend work is required

Must be able to stand for long periods of time

Must abide by the dress code standards

Some physical labour and heavy lifting is required

Must be able to perform efficiently under pressure and within time restraints

Must be honest and trustworthy

 

Skill Requirements:

Excellent written and oral communication skills

Excellent organizational skills

Must have the ability to handle and solve customer related concerns and complaints and report to supervisor as necessary

 

Knowledge and Training:

Knowledge of WHMIS program

 

Industry Experience:

Previous housekeeping experience is an asset

 

Thank you to all applicants for their interest in this opportunity, only candidates selected for an interview will be contacted.

Head Chef/Kitchen Manager - Full-time

Location: Cranbrook, BC

This position will include: ​

Purchase, receive, store and prepare food as per the hotel standards.

Ensure high quality of all food prepared at all times and constantly checking for taste, temperature and visual appeal.

Achieve a high level of guest satisfaction

Conduct daily inspections of all fridges, freezers and storerooms, to ensure proper management, rotation and dating of all products. 

Ensure work areas are stocked, organized and clean at all times.

Create, develop and plan menu items, i.e. daily features, specials, locally sourced. 

Record food inventory.

Adhere and maintain awareness of all safety regulations.

Hire, train, coach and supervise an engaged team coordinating their daily activities and schedules. 

Conduct regular team huddles.

Participate in the annual budget process to ensure financial objectives are met for the Food & Beverage division.

 

Who we are looking for:

A hardworking, knowledgeable and proactive professional and problem solver with at least two years of kitchen supervisory experience. 

Preference will be given to candidates with Red Seal Certification or equivalent.

Must be passionate about the food service industry and current with the latest provincial and federation regulations and industry trends.

A hands-on and detail orientated role model who believes in leading by example within a team environment, and Is always willing to jump in and help whenever required.

Evening and weekend work will be required.

 

Salary will be commensurate based on experience and education. Thank you to all applicants for their interest in this opportunity, only candidates selected for an interview will be contacted.

Pincher Creek, AB

Cook - Permanent Part-time/Full-time

Location: Pincher Creek, AB

The Heritage Inn Hotel & Convention Centre Pincher Creek is looking for permanent part-time and full-time cooks. 

This position will include:

Preparing food orders as quickly and efficiently as possible

Keep work area stocked, organized and clean at all times

Ensure work areas and equipment are kept functional and orderly at all times, reporting any deficiencies as necessary

Prepare and issue products requested by requisition for other departments

Ensure fridges, freezers, storerooms and areas where food is stored are kept secure

When beginning your shift, refer to the kitchen logbook and inquire about soup of the day, specials or functions and prepare accordingly

Assist with receiving and proper storage of all deliveries

Perform any other job-related duties assigned by the supervisor

 

Who we are looking for:

An individual who has a love for preparing and cooking delicious food

Must have well-groomed appearance at all times

Ability to work cooperatively

Eager to learn and ambitious to want to work towards progressing within the company

Must know how to operate and perform routine maintenance on equipment located in the kitchen

Must be energetic and have physical stamina to maintain a rigorous pace of work

Apply safe work practices where established

Shift, evening and weekend work is required

Must be able to stand for long periods of time

Must abide by the dress code standards

Some physical labour and heavy lifting is required

Must be able to perform efficiently under pressure and within time restraints

Must be honest and trustworthy

 

Skill Requirements:

Excellent written and oral communication skills

Excellent organizational skills

Must have the ability to handle and solve customer related concerns and complaints and report to supervisor as necessary

 

Knowledge and Training:

Knowledge of WHMIS program

Food Safe Level I certificate is required

Period 1 Cook or equivalent with a certificate or diploma in Culinary Arts

 

Industry Experience:

Minimum of 1-year previous experience in the food industry


Language Requirments:

English

 

Work Location Information: 

Rural community

 

How to apply:

By Mail: 919 Waterton Avenue, Pincher Creek, Alberta T0K 1W0

In Person: 919 Waterton Avenue, Pincher Creek, Alberta (between 09:00am and 17:00pm) 

Telephone number: (403) 627-5000

By Fax: (403) 627-3936

 

Salary:

$15.00/hour, for min 30 hours per week, Other Benefits  

 

Thank you to all applicants for their interest in this opportunity, only candidates selected for an interview will be contacted.

Housekeeping Manager - Part-time

Location: Pincher Creek, AB

This position will include: 

Implement and provide ongoing evaluation of the hotel standards and work performance procedures for the housekeeping and laundry departments.

Thoroughly inspect rooms cleaned each day.

Monitor assigned areas through inspection rounds to ensure that quality standards and departmental policies are being met.

Hire, train and supervise all Housekeeping and Laundry staff and provide effective ongoing training for all new and existing staff as determined in the evaluation process.

Ensure work areas, equipment and laundry facilities are kept functional and orderly at all times.

Conduct performance evaluations of department staff and department staff meetings.

Respond to guest concerns and complaints quickly and efficiently.

Coordinate daily activities and schedules of all department staff.

Keep work areas stocked, organized and clean at all times as defined by the task list and cleaning schedules posted in the department.

 

Who we are looking for:

Shift and weekend work is required

Must be able to stand for long periods of time

Must wear a uniform as per hotel standards

Some physical labour and heavy lifting is required

Must be able to perform efficiently under pressure and within time restraints

Must be honest and trustworthy

Must have well-groomed appearance at all times

Ability to work cooperatively with all hotel employees

Must know how to operate and perform routine maintenance on equipment in housekeeping and laundry department

Must have physical stamina to maintain a rigorous pace of work

May require some knowledge of basic computer operation

Apply safe work practices where established

Housekeeping Certification may be required

 

Skill Requirements:

Excellent written and oral communication skills

Excellent organizational and supervisory skills

Must have the ability to handle and solve customer related concerns and complaints

 

Knowledge and Training:

Extensive knowledge of provincial labour standards regulations

Extensive knowledge of WCB regulations

Recruitment, Training and Evaluation

Short and Long-Term Planning

Guest Relations

Team Development

Policy and Procedure Implementation

Delegation

Staff Coordination

Problem Solving

Discipline Maintenance and Conflict Resolution

Complete knowledge of WHMIS program

 

Industry Experience:

Previous experience as an assistant Housekeeping Manager is an asset

 

Thank you to all applicants for their interest in this opportunity, only candidates selected for an interview will be contacted.

Taber, AB

Cook - Permanent Part-time/Full-time

Location: Taber, AB

The Heritage Inn Hotel & Convention Centre Taber is looking for permanent part-time and full-time cooks. 

This position will include:

Preparing food orders as quickly and efficiently as possible

Keep work area stocked, organized and clean at all times

Ensure work areas and equipment are kept functional and orderly at all times, reporting any deficiencies as necessary

Prepare and issue products requested by requisition for other departments

Ensure fridges, freezers, storerooms and areas where food is stored are kept secure

When beginning your shift, refer to the kitchen logbook and inquire about soup of the day, specials or functions and prepare accordingly

Assist with receiving and proper storage of all deliveries

Perform any other job-related duties assigned by the supervisor

 

Who we are looking for:

An individual who has a love for preparing and cooking delicious food

Must have well-groomed appearance at all times

Ability to work cooperatively

Eager to learn and ambitious to want to work towards progressing within the company

Must know how to operate and perform routine maintenance on equipment located in the kitchen

Must be energetic and have physical stamina to maintain a rigorous pace of work

Apply safe work practices where established

Shift, evening and weekend work is required

Must be able to stand for long periods of time

Must abide by the dress code standards

Some physical labour and heavy lifting is required

Must be able to perform efficiently under pressure and within time restraints

Must be honest and trustworthy

 

Skill Requirements:

Excellent written and oral communication skills

Excellent organizational skills

Must have the ability to handle and solve customer related concerns and complaints and report to supervisor as necessary

 

Knowledge and Training:

Knowledge of WHMIS program

Food Safe Level I certificate is required

Period 1 Cook or equivalent with a certificate or diploma in Culinary Arts

 

Industry Experience:

Minimum of 1-year previous experience in the food industry


Language Requirments:

English

 

Work Location Information:

Rural community

 

How to apply:

By Mail: 4830 46 Avenue, Hwy #3 Taber, Alberta T1G 2A4

In Person: 4830 46 Avenue, Hwy #3 Taber, Alberta (between 09:00am and 17:00pm) 

Telephone number: (403) 223-4424

By Fax: (403) 223-1733

 

Salary:

$15.00/hour, for min 30 hours per week, Other Benefits  

 

Thank you to all applicants for their interest in this opportunity, only candidates selected for an interview will be contacted.