Careers

Why We Believe What We Believe

If you have ever stayed at a hotel, then you know that some of the most important aspects of your stay included a clean and comfortable room; good food served in a reasonable time; and warm, friendly hotel staff that made you feel welcomed.  If they did their job properly, then you wanted to come back and stay at that hotel again and you probably even told your friends and family about how enjoyable your stay was. 

The secret to making sure that good customer service happens time and time again starts with you, the employee, and us the company.  We are committed to making sure that you are provided with great “internal customer service” so that you can provide great “external customer service” to our valued Guests who choose us over many other hotels and motels.


Our Current Job Openings

General Posting

Location: Cranbrook, BC

The Heritage Inn Hotel & Convention Centre is hiring for a variety of positions! Whether you are interested in starting a career in hospitality, or continuing your professional growth in a management position, please apply!

The following locations are hiring:

- Pincher Creek, Alberta
- Taber, Alberta
- Moose Jaw, Saskatchewan
- Saskatoon, Saskatchewan
- Cranbrook, British Columbia

We are looking for caring, dedicated professionals with a passion for customer service. 
 
Open positions include:

- Maintenance Technician
- Housekeeping Manager
- Front Desk Manager
- Server
- Line Cook
- General Manager

If working at a respected establishment while helping others in a supportive environment excites you, we encourage you to get in touch.

How to apply:
 
1) Submit a resume to jobs@heritageinn.net and include the job title in the subject line, if possible. General applications are accepted, as well.
 
Due to the hiring process, please no walk-in applications. Thank you for your understanding.
 
2) Please be aware that not all hotels have every position available. Once received, the recruitment team will review your credentials and send your application to the appropriate management based on job availability. 
 
3) Please only apply if you are in Canada and legally able to work in the country. While we appreciate all applicants reaching out, only those who meet these requirements will be considered.

Food and Beverage Manager

Location: Cranbrook, BC

The Heritage Inn Hotel & Convention Centre in Cranbrook, British Columbia is hiring!

The Role:

  • You will be responsible for the management of all aspects and functions of the Food & Beverage department (which includes the restaurant, lounge, banquets, and kitchen) in accordance with hotel standards.
  • You will direct, implement, and maintain service policies for the F&B team.
  • You will train and support your staff members in order to ensure team success.
  • As required, you will develop and execute F&B processes.
  • You will lead and manage your team to ensure continuous excellent customer service.

Skill Requirements:

  • Accurate and strong data entry and computer skills
  • Exceptional customer and interpersonal skills
  • Able to work under pressure in a fast-paced environment
  • Detail-oriented, honest, and organized
  • Able to maintain confidentiality when working with vendors and contracts
  • Able to keep a positive and proactive attitude while demonstrating strong problem-solving skills
  • Proficient computer skills

Knowledge and Training:

  • Minimum 3 -5 years work experience in a F&B management role, preferably within a diverse range of restaurants and venues
  • Certification, diploma, or degree in Hospitality (F&B equivalent)
  • Or - in lieu of academic training - 3 to 5 years in various F&B-related roles
  • Serving It Right Certification and Food Handler Certification
  • Proven ability to manage and understand Profit & Loss Statements
  • Knowledge of the Cranbrook/Kootenay area, attractions, services, suppliers, and vendors
  • CPR Certification preferred

Other:

Benefits include discounted hotel stays and wholesale purchasing.

Thank you to all applicants for their interest in this opportunity, only candidates selected for an interview will be contacted.

Job Type: Full-time

Pay: From $50,000.00 per year

Benefits:

  • Discounted or free food
  • On-site parking

Flexible Language Requirement:

  • French not required

Schedule:

  • Holidays
  • Monday to Friday
  • On call
  • Weekends as needed

Work Location: In person

Line Cook

Location: Cranbrook, BC

The Heritage Inn Hotel & Convention Centre is hiring a Line Cook to join their kitchen team in Cranbrook, British Columbia!

What You Will Do:

  • Preparing food orders as quickly and efficiently as possible
  • Keep work area stocked, organized and clean at all times
  • Ensure work areas and equipment are kept functional and orderly at all times, reporting any deficiencies as necessary
  • Prepare and issue products requested by requisition for other departments
  • Ensure fridges, freezers, storerooms and areas where food is stored are kept secure
  • When beginning your shift, refer to the kitchen logbook and inquire about soup of the day, specials or functions and prepare accordingly
  • Assist with receiving and proper storage of all deliveries
  • Perform any other job-related duties assigned by the supervisor

We Are Looking Fro Someone Who:

  • Cares about their professional appearance and follows uniform standards
  • Works cooperatively with others
  • Knows how to operate and perform routine maintenance on kitchen equipment
  • Apply safe work practices
  • Performs efficiently under pressure and within time restraints

Skill Requirements:

  • Excellent oral communication skills
  • Great organizational skills
  • Must have the ability to handle and solve customer related concerns and report to a supervisor, as necessary

Knowledge and Training:

  • Knowledge of WHMIS program
  • Food Safe Level I certificate is required
  • 2 years of experience
  • Experienced with in-house restaurant experience in a hotel

Other:

  • Salary will be commensurate based on experience and education.
  • This job may require heavy lifting, long periods of standing, and a rigorous work pace.
  • Benefits include discounted hotel stays and wholesale purchasing.

Thank you to all applicants for their interest in this opportunity; only candidates selected for an interview will be contacted.

Job Type: Part-time

Pay: From $18.00 per hour

Benefits:

  • Discounted or free food
  • On-site parking

Flexible Language Requirement:

  • French not required

Schedule:

  • Evening shift
  • Monday to Friday
  • On call
  • Weekends as needed

Work Location: In person

Restaurant Server

Location: Cranbrook, BC

The Heritage Inn Hotel & Convention Centre in Cranbrook, British Columbia is hiring!

What You Will Do:

  • Demonstrate a thorough knowledge of food and beverage items.
  • Serve and ensure guests meals are pleasant and enjoyable.
  • Clear, wipe, and reset tables and chairs to proper settings after guests leave.
  • Deliver room service orders to guests.
  • Serve alcoholic beverages.
  • Handle financial transactions and reconciliations.

We Are Looking For Someone Who:

  • Is a hardworking, positive, and proactive individual.
  • Is available for weekend and evening work.
  • Has excellent organization and communication skills.
  • Cares about their professional appearance and follows uniform and dress code standards.
  • Is able to perform efficiently under pressure.
  • Has complete familiarity with operation of POS systems.
  • Has knowledge of provincial liquor regulations.

Training/Requirements:

  • 1 year experience an asset
  • Must have Food Safety Level 1 certification

Thank you to all applicants for their interest in this opportunity; only candidates selected for an interview will be contacted.

Job Type: Part-time

Pay: From $17.40 per hour

Benefits:

  • Discounted or free food
  • On-site parking

Work Location: In person

Housekeeping Room Attendant

Location: Cranbrook, BC

Heritage Inn Hotel & Convention Centre in Cranbrook, British Columbia is hiring!

What You Will Do:

  • Maintain a neat and clean place to stay for visitors
  • Take part in laundry duties, as required
  • Wash floors of guest bathrooms, hallways, lobbies, and other assigned areas
  • Dust and sanitize furniture and clean, polish and sanitize appliances
  • Vacuum carpeting, area rugs, draperies, and upholstered furniture
  • Clean and sanitize washrooms, fixtures, and surfaces
  • Wash doors, windows, walls and bathroom ceilings
  • Maintain all bedroom and bathroom linen and amenities
  • Perform any other job-related duties assigned by the supervisor

We Are Looking For Someone Who:

  • Cares about their professional appearance and follows uniform and dress code standards
  • Works cooperatively with others
  • Knows how to operate and perform routine maintenance on equipment located in the housekeeping department
  • Applies safe work practices
  • Performs efficiently under pressure and within time restraints

Skill and Industry Requirements:

Great organizational skills

Must have the ability to handle and solve customer related concerns and report to supervisor, as necessary

Knowledge of WHMIS program

Minimum one year of housekeeping experience an asset

Other:

This job may require heavy lifting, long periods of standing, and a rigorous work pace

Thank you to all applicants for their interest in this opportunity; only candidates selected for an interview will be contacted.

Job Types: Part-time, Permanent

Pay: From $17.40 per hour

Benefits:

  • Discounted or free food
  • On-site parking

Schedule:

  • Day shift
  • Every Weekend
  • Holidays
  • Monday to Friday

Work Location: In person