Careers

Why We Believe What We Believe

If you have ever stayed at a hotel, then you know that some of the most important aspects of your stay included a clean and comfortable room; good food served in a reasonable time; and warm, friendly hotel staff that made you feel welcomed.  If they did their job properly, then you wanted to come back and stay at that hotel again and you probably even told your friends and family about how enjoyable your stay was. 

The secret to making sure that good customer service happens time and time again starts with you, the employee, and us the company.  We are committed to making sure that you are provided with great “internal customer service” so that you can provide great “external customer service” to our valued Guests who choose us over many other hotels and motels.


Our Current Job Openings

Maintenance Person · Part-time

Location: Cranbrook, BC

This position will include:

Respond to guest concerns and complaints quickly and efficiently. 

Ensure that all maintenance requests are dealt with immediately. 

Ensure that all the interior and exterior areas of the hotel are kept clean and safe at all times. 

Pick up materials required to carry out repairs on the hotel equipment and buildings, with the General Manager’s approval. 

Ensure cleanliness and chemical upkeep of the pool and hot tub within Provincial Health and Safety regulations. 

Keep the maintenance shop organized and stocked with the minimum requirements of light bulbs, batteries and other basic maintenance items used on a regular basis. 

Keep boiler and electrical rooms clean, safe and unobstructed at all times. 

Keep all the hotel equipment in good and safe working order.

Perform any other job-related duties as assigned by the Maintenance Manager. 

 

Who we are looking for:

Must have physical stamina to maintain a rigorous pace of manual work 

Must have the ability to work cooperatively with all other hotel employees 

Must be available or have alternative contact in place on a 24-hour basis 

Shift and weekend work is required 

Must be able to stand for long periods of time


Must wear a uniform as per hotel standards


Some physical labour and heavy lifting is required


Must be able to perform efficiently under pressure and within time restraints 

Must be honest and trustworthy

Must maintain a well-groomed appearance at all times 

Apply safe work practices where applicable 

 

Skill Requirements: 

Must have the ability to safely operate a wide range of power and hand tools


Excellent written and oral communication skills


Excellent organizational skills


Must have the ability to handle and solve customer related concerns and complaints and report to management as necessary 

Knowledge and Training: 

Complete knowledge of WHMIS program


General knowledge of tourism industry and attractions in the immediate area 

May require knowledge of basic computer operation 

 

Industry Experience: 

A minimum of two years experience in a maintenance related position. 

 

Thank you to all applicants for their interest in this opportunity, only candidates selected for an interview will be contacted.

Line Cook · Part-time

Location: Cranbrook, BC

This position will include:

Preparing food orders as quickly and efficiently as possible

Keep work area stocked, organized and clean at all times

Ensure work areas and equipment are kept functional and orderly at all times, reporting any deficiencies as necessary

Prepare and issue products requested by requisition for other departments

Ensure fridges, freezers, storerooms and areas where food is stored are kept secure

When beginning your shift, refer to the kitchen logbook and inquire about soup of the day, specials or functions and prepare accordingly

Assist with receiving and proper storage of all deliveries

Perform any other job-related duties assigned by the supervisor

 

Who we are looking for:

Must have well-groomed appearance at all times

Ability to work cooperatively

Must know how to operate and perform routine maintenance on equipment located in the kitchen

Must have physical stamina to maintain a rigorous pace of work

Apply safe work practices where established

Shift; evening and weekend work is required

Must be able to stand for long periods of time

Must abide by the dress code standards

Some physical labour and heavy lifting is required

Must be able to perform efficiently under pressure and within time restraints

Must be honest and trustworthy

 

Skill Requirements:

Excellent written and oral communication skills

Excellent organizational skills

Must have the ability to handle and solve customer related concerns and complaints and report to supervisor as necessary

 

Knowledge and Training:

Knowledge of WHMIS program

Food Safe Level I certificate is required

 

Industry Experience:

Previous experience in the food industry is an asset.

 

Salary will be commensurate based on experience and education. Thank you to all applicants for their interest in this opportunity, only candidates selected for an interview will be contacted.

Restaurant/Lounge Server · Part-time

Location: Cranbrook, BC

This position will include: ​

Demonstrating a thorough knowledge of all food and beverage menus items and their presentation; as well as, sides and choices associated with each item

Ensure appropriate setup of function rooms per the function confirmation sheet. (i.e. Linens, glassware, flatware, meeting equipment and supplies, etc.) and clean up after function

Service of food and beverage requirements during functions 

Clearing of cutlery, glassware, dishes etc. at appropriate intervals of food and beverage service

Keep work area stocked, organized and clean at all times

Respond to guest concerns and complaints quickly and efficiently

Ensure work areas and equipment are kept functional and orderly at all times, reporting any deficiencies as necessary

Perform any other job-related duties as assigned by the Banquet / Catering Manager

 

Who we are looking for:

Must have well-groomed appearance at all times

Ability to work cooperatively

Must have physical stamina to maintain a rigorous pace of work

Apply safe work practices where established

Shift and weekend work is required

Must be able to stand for long periods of time

Must abide by the dress code standards

Some physical labour and heavy lifting is required

Must be able to perform efficiently under pressure and within time restraints

Must be honest and trustworthy

 

Skill Requirements:

Excellent organizational skills

Must have the ability to handle and solve customer related concerns and complaints and report to supervisor as necessary

 

Knowledge and Training:

Knowledge of WHMIS program

Must be familiar with all the hotel amenities and services 

Responsible liquor service certificate / training (Serving It Right)

 

Industry Experience:

Previous serving experience is an asset 

 

Thank you to all applicants for their interest in this opportunity, only candidates selected for an interview will be contacted.

 

Banquet Porter · Part-time

Location: Cranbrook, BC
This position will include: ​
 
Demonstrating a thorough knowledge of all food and beverage menus items and their presentation; as well as, sides and choices associated with each item
 
Ensure appropriate setup of function rooms per the function confirmation sheet. (i.e. Linens, glassware, flatware, meeting equipment and supplies, etc.) and clean up after function
 
Service of food and beverage requirements during functions
 
Clearing of cutlery, glassware, dishes etc. at appropriate intervals of food and beverage service
 
Provides prompt, courteous service to guests while maintaining a friendly and pleasant atmosphere
 
Respond to guest concerns and complaints quickly and efficiently
 
Keep work area stocked, organized and clean at all times
 
Ensure work areas and equipment are kept functional and orderly at all times, reporting any deficiencies as necessary
 
Provides quality service to both internal and external guests, specifically maintaining established quality standards for timely banquet service
 
Perform any other job-related duties as assigned by the Banquet / Catering Manager
 
 
Who we are looking for:
 
Must have well-groomed appearance at all times
 
Ability to work cooperatively
 
Must have physical stamina to maintain a rigorous pace of work
 
Apply safe work practices where established
 
Shift and weekend work is required
 
Must be able to stand for long periods of time
 
Must abide by the dress code standards
 
Some physical labour and heavy lifting is required
 
Must be able to perform efficiently under pressure and within time restraints
 
Must be honest and trustworthy
 
 
Skill Requirements:
 
Excellent organizational skills
 
Must have the ability to handle and solve customer related concerns and complaints and report to supervisor as necessary
 
 
Knowledge and Training:
 
Must be familiar with all the hotel amenities and services
 
 
Industry Experience:
 
Previous serving experience is an asset
 
 
Thank you to all applicants for their interest in this opportunity, only candidates selected for an interview will be contacted.