Careers

Why We Believe What We Believe

If you have ever stayed at a hotel, then you know that some of the most important aspects of your stay included a clean and comfortable room; good food served in a reasonable time; and warm, friendly hotel staff that made you feel welcomed.  If they did their job properly, then you wanted to come back and stay at that hotel again and you probably even told your friends and family about how enjoyable your stay was. 

The secret to making sure that good customer service happens time and time again starts with you, the employee, and us the company.  We are committed to making sure that you are provided with great “internal customer service” so that you can provide great “external customer service” to our valued Guests who choose us over many other hotels and motels.


Our Current Job Openings

General Posting

Location: Cranbrook, BC

The Heritage Inn Hotel & Convention Centre is hiring for a variety of positions! Whether you are interested in starting a career in hospitality, or continuing your professional growth in a management position, please apply!

The following locations are hiring:

- Brooks, Alberta
- High River, Alberta
- Pincher Creek, Alberta
- Taber, Alberta
- Moose Jaw, Saskatchewan
- Saskatoon, Saskatchewan
- Cranbrook, British Columbia

We are looking for caring, dedicated professionals with a passion for customer service. 
 
Open positions include:

- Maintenance Technician
- Housekeeping Manager
- Front Desk Manager
- Server
- Line Cook
- General Manager

If working at a respected establishment while helping others in a supportive environment excites you, we encourage you to get in touch.

How to apply:
 
1) Submit a resume to jobs@heritageinn.net and include the job title in the subject line, if possible. General applications are accepted, as well.
 
Due to the hiring process, please no walk-in applications. Thank you for your understanding.
 
2) Please be aware that not all hotels have every position available. Once received, the recruitment team will review your credentials and send your application to the appropriate management based on job availability. 
 
3) Please only apply if you are in Canada and legally able to work in the country. While we appreciate all applicants reaching out, only those who meet these requirements will be considered.

Bartender

Location: Cranbrook, BC

The Heritage Inn Hotel & Convention Centre in Cranbrook, British Columbia is hiring!

What You Will Do:

  • Make recommendations about wines and other drinks
  • Prepare and serve beverages
  • Present bills to patrons at the bar and accept their payment
  • Clear and reset seating

Who We Are Looking For Someone Who:

  • Has a positive, proactive, and caring attitude
  • Cares about their professional appearance and follows dress code standards
  • Works well under pressure
  • Has excellent oral communications skills
  • Demonstrates exceptional customer service skills
  • Has their Serving It Right certification

Other:

Benefits include discounted hotel stays.

Thank you to everyone who applies; those being considered will be contacted directly.

Job Types: Full-time, Part-time

Pay: $18.50 per hour

Benefits:

  • Discounted food
  • On-site parking

Flexible language requirement:

  • French not required

Schedule:

  • Day shift
  • Evening shift
  • Monday to Friday
  • Weekends as needed

Work Location: In person

Food & Beverage Supervisor

Location: Cranbrook, BC

The Heritage Inn Hotel & Convention Centre in Cranbrook, British Columbia is hiring!

What You Will Do:

  • Hire, train, and supervise all restaurant staff
  • Provide ongoing training for all new and existing staff, as determined in the evaluation process
  • Conduct performance evaluations of the department staff
  • Respond to guest concerns quickly and professionally
  • Coordinate daily tasks and schedules of the department staff
  • Ensure all new employees are properly trained
  • Keep work area stocked, organized, and clean at all times
  • Ensure work areas and equipment are kept functional and orderly at all times, reporting any deficiencies, as necessary

We Are Looking For Someone Who:

  • Cares about their professional appearance and follows dress code standards
  • Maintains a positive and proactive attitude in a fast-paced environment
  • Has strong leadership skills
  • Has exceptional communication and customer services skills
  • Is organized, can perform under pressure within time restraints, and has problem-solving abilities
  • Has Food and Beverage Server Certification
  • Applies safe work practices

Please Be Aware:

  • Shift and weekend work is required
  • This job can require standing for long periods of time
  • Some physical labour and heavy lifting is required

Other:

  • Benefits include discounted hotel stays.
  • Wage is based on previous experience.

Thank you to those who apply; successful applicants will be contacted directly for an interview.

Job Type: Full-time

Pay: $19.50 per hour

Benefits:

  • Discounted food
  • On-site parking

Flexible language requirement:

  • French not required

Schedule:

  • Day shift
  • Evening shift
  • Monday to Friday
  • On call
  • Weekends as needed

Work Location: In person

Public Area Attendant

Location: Cranbrook, BC

The Heritage Inn Hotel & Convention Centre in Cranbrook, British Columbia is hiring!

What You Will Do:

  • Maintain cleanliness and sanitation of public areas including the lobby, hallways, elevators, and restrooms.
  • Ensure that all public areas are free of trash, debris, and hazards.
  • Regularly inspect and restock supplies such as paper products and soap in restrooms.
  • Respond promptly to guest requests and inquiries, ensuring a high level of guest satisfaction.
  • Report any maintenance or safety issues to the appropriate department.
  • Adhere to all health and safety regulations and hotel policies.

Qualifications:

  • Ability to work effectively in a fast-paced environment with minimal supervision.
  • Strong attention to detail and organizational skills.
  • Flexibility to work various shifts, including weekends and holidays.
  • Experience with household/building repairs preferred.

Please Be Aware:

  • This job may require standing for long periods of time, as well as repetitive actions such as bending, reaching, and lifting.

Thank you to all those apply; only those considered for an interview will be contacted.

Job Type: Full-time

Pay: $17.85 per hour

Expected hours: 30 – 40 per week

Benefits:

  • Discounted food
  • On-site parking

Flexible language requirement:

  • French not required

Schedule:

  • Day shift
  • Evening shift
  • Monday to Friday
  • Weekends as needed

Work Location: In person

Restaurant Server (Part-time)

Location: Cranbrook, BC

The Heritage Inn Hotel & Convention Centre in Cranbrook, British Columbia is hiring!

What You Will Do:

  • Demonstrate a thorough knowledge of food and beverage items.
  • Serve and ensure guests meals are pleasant and enjoyable.
  • Clear, wipe, and reset tables and chairs to proper settings after guests leave.
  • Deliver room service orders to guests.
  • Serve alcoholic beverages.
  • Handle financial transactions and reconciliations.

We Are Looking For Someone Who:

  • Is a hardworking, positive, and proactive individual.
  • Is available for weekend and evening work.
  • Has excellent organization and communication skills.
  • Cares about their professional appearance and follows uniform and dress code standards.
  • Is able to perform efficiently under pressure.
  • Has complete familiarity with operation of POS systems.
  • Has knowledge of provincial liquor regulations.

Training/Requirements:

  • 1 year experience an asset
  • Must have Food Safety Level 1 certification

Thank you to all applicants for their interest in this opportunity; only candidates selected for an interview will be contacted.

Job Type: Part-time

Pay: From $17.85 per hour

Benefits:

  • Discounted food
  • On-site parking

Work Location: In person

Hotel Maintenance Technician

Location: Cranbrook, BC

The Heritage Inn Hotel & Convention Centre in Cranbrook, BC is hiring!

What You Will Do:

  • Perform repairs and maintenance, as needed
  • Respond to guest concerns efficiently.
  • Ensure that all maintenance requests are dealt with efficiently and immediately.
  • Ensure that the interior and exterior areas of the hotel are kept clean and safe at all times.
  • Order and pick up materials required to carry out repairs on the hotel equipment and buildings, with the Manager’s approval.
  • Ensure cleanliness and chemical upkeep of the pool and hot tub within Provincial Health and Safety regulations.
  • Keep the maintenance shop organized and stocked with the minimum requirements of light bulbs, batteries, and other basic maintenance items used on a regular basis.
  • Keep the boiler and electrical rooms clean, safe, and unobstructed at all times.
  • Keep all of the hotel equipment in safe working order, and inform the Manager of all deficiencies that could result in break down.
  • Inform Front Desk staff immediately of all out of order guest rooms and any current or upcoming maintenance projects that could jeopardize the comfort of hotel guests.
  • Obtain quotes, and, when approved, coordinate the activities of outside contractors.
  • Perform any other job related duties as assigned by the Manager.
  • Attend department head meetings, as required.

We Are Looking For Someone Who:

  • Has the ability to work cooperatively with others.
  • Is available (or have an alternative contact in place) on a 24-hour basis.
  • Is available for shift or weekend work.
  • Is able to perform efficiently under pressure and within time restraints.
  • Cares about their professional appearance and follows uniform and dress code standards.
  • Applies safe work practices.

Skill Requirements:

  • Must have the ability to safely operate a wide range of power and hand tools.
  • Great oral communication skills.
  • Excellent organizational skills
  • Must have the ability to handle and solve customer related concerns and report to management, as necessary.

Please Be Aware:

  • This job may require a rigorous pace of manual work, long periods of standing, and some physical labor and heavy lifting.

Knowledge and Training:

Must know company policies, procedures, and services.

Complete knowledge of the WHMIS program.

May require knowledge of basic computer operation.

Industry Experience:

A minimum of one year experience in a maintenance related position.

Other:

Benefits also include sick days, discounted hotel stays.

Thank you to all those who apply; only those considered for an interview will be contacted.

Job Type: Full-time

Pay: $18.00-$22.00 per hour

Benefits:

 

  • Discounted food
  • Flexible schedule
  • On-site parking
  • Paid time off

 

Work Location: In person

Hotel Maintenance Manager

Location: Cranbrook, BC

The Heritage Inn Hotel & Convention Centre in Cranbrook, BC is hiring!

What You Will Do:

  • Reporting to the hotel's General Manager, supervise and coordinate all repairs and maintenance tasks within the hotel.
  • Ensure that all the interior and exterior areas of the hotel are kept safe at all times.
  • Carry out repairs on the hotel equipment and buildings.
  • Order and pick up materials, when required.
  • Ensure that all maintenance requests are dealt with immediately.
  • Respond to guest concerns quickly and efficiently.
  • Coordinate daily activities and schedules of all maintenance staff.
  • Ensure cleanliness and chemical upkeep of the pool and hot tub within Provincial Health and Safety regulations.
  • Keep the maintenance shop organized and stocked.
  • Keep the boiler and electrical rooms clean, safe, and unobstructed at all times.
  • Inform the General Manager of all deficiencies that could result in issues.
  • Inform Front Desk staff immediately of all out of order guest rooms (OOO) and any current or upcoming maintenance projects that could jeopardize hotel guests.
  • Obtain quotes and coordinate the activities of outside contractors.
  • Attend department head meetings as required.
  • Ensure that safe work practices are being followed.
  • Establish and follow a schedule weekly, monthly, and annual preventative maintenance.
  • Keep a detailed log book on all daily activities and observations.

We Are Looking For Someone Who:

  • Applies safe work practices.
  • Cares about their professional appearance and follows uniform and dress code standards.
  • Is able to perform efficiently under pressure and within time restraints.
  • Is available for shift and weekend work.
  • Is available - or have alternative contact in place - on a 24 hour basis.
  • Works cooperatively with others.

Skill Requirements:

  • Can safely operate a wide range of power and hand tools.
  • Excellent written and oral communication skills.
  • Great organizational skills.
  • Strong customer service abilities.

Knowledge and Training:

  • Complete knowledge of WHMIS program.
  • General knowledge of tourism industry and attractions in the immediate area.
  • May require knowledge of basic computer operation.

Please Be Aware:

  • The job requires a rigorous pace of manual work.
  • May require long periods of standing.
  • Physical labour and heavy lifting is required.

Industry Experience:

  • A minimum of one year experience in a maintenance related position.
  • Hotel and/or Management experience an asset.

Thank you to all those who apply; those being considered for an interview will be contacted directly.

Job Type: Full-time

Pay: $50,000.00 per year

Benefits:

  • Discounted food
  • Flexible schedule
  • On-site parking
  • Paid time off

Work Location: In person