The Heritage Inn Hotel & Convention Centre is hiring!

Terms of Employment: On Call, Weekend, Day, Evening

Salary: Based on skills and experience

Experience: Previous experience is an asset

Duties Include:

• Operate industrial vacuum cleaners to remove scraps, dirt, heavy debris and other refuse
• Wash windows, interior walls and ceilings
• Empty trash cans and other waste containers
• Sweep, mop, scrub and wax hallways, floors and stairs
• Clean snow and ice from walkways and parking areas
• Cut grass and tend grounds
• Clean and disinfect washrooms and fixtures
• Make adjustments and minor repairs to heating, cooling, ventilating, plumbing and electrical systems, and contact tradespersons for major repairs
• Perform other routine maintenance jobs such as painting and drywall repair
• May water and tend to plants
• May move heavy furniture, equipment and supplies
• Ensure that security and safety measures are in place in the establishment

Benefits include discounted hotel stays and wholesale purchasing.

Apply online or in-person with your resume at the hotel.

The Heritage Inn Hotel & Convention Centre is hiring!

Terms of Employment: On Call, Shift, Weekend, Day, Evening

Salary: $15.65/hour

Experience: Previous experience is an asset

Duties Include:

• Greet patrons, present menus, make recommendations and answer questions regarding food and beverages
• Take orders and relay to kitchen and bar staff
• May recommend wines that complement patrons' meals
• Serve food and beverages
• Prepare beverages (bartending)
• May prepare and serve specialty foods at patrons' tables
• Present bill to patrons and accept payment
• Clear and reset tables

Benefits include discounted hotel stays and wholesale purchasing.

Apply online or in-person with your resume at the hotel.

The Heritage Inn Hotel & Convention Centre in Cranbrook, British Columbia is currently seeking an experienced and enthusiastic full-time Banquet Manager.

This position will include:

Coordinate weekly functions with the Chef/Kitchen Manager

Hire, train and supervise all Banquet / Catering staff and provide effective ongoing training for all new and existing staff

Ensure all new employees are properly orientated and all necessary paperwork is on file prior to their first day of work.

Follow up with each function to confirm any changes, updates, guaranteed numbers or other pertinent information

Schedule Banquet / Catering staff to provide efficient service for each function.

Ensures all functions are appropriately billed at the conclusion of each function.

Requisition as necessary appropriate liquor, supplies, etc. for each function.

Respond to guest concerns and complaints quickly and efficiently.

Ensure work areas, equipment and catering facilities are kept clean, functional and orderly at all times reporting any deficiencies as necessary.

Who we are looking for:

Must have well-groomed appearance at all times

Ability to work cooperatively

Must have physical stamina to maintain a rigorous pace of work

Apply safe work practices where established

Shift and weekend work is required

Must be able to stand for long periods of time

Must abide by the dress code standards

Some physical labour and heavy lifting is required

Must be able to perform efficiently under pressure and within time restraints

Must be honest and trustworthy

Skill Requirements:

Excellent organizational skills

Must have the ability to handle and solve customer related concerns and complaints (and report to management as necessary)

Knowledge and Training:

Extensive knowledge of provincial labour standards regulations

Extensive knowledge of WCB regulations

General knowledge of tourism industry and attractions in the immediate area

Knowledge of basic computer operation

Training and Evaluation

Guest Relations

Team Development

Policy and Procedure Implementation

Delegation

Staff Coordination

Industry Experience:

Previous food and beverage service experience

Previous supervisory experience

Job Type: Full-time

Benefits include discounted hotel stays and wholesale purchasing.

The Heritage Inn Hotel & Convention Centre is a family owned and operated chain of small market hotels in Western Canada. Their dedicated team has been providing exceptional leadership within the hospitality industry for many years. This company promotes quality service and prides itself on taking care of great employees. They create an open and supportive working environment with tremendous opportunity for in-depth career, learning, and skill development.

We are looking for a talented, energetic, and proactive Banquet Coordinator to lead our banquet/catering department. The ideal candidate has a passion for hospitality and is interested in learning more about the administrative side of event planning and developing a team. This is an entry level supervisory position offering opportunity for growth and advancement.

As a Banquet Coordinator you will supervise a team of banquet servers and porters, uphold company standards, and have a direct impact on the success of the location.

The Role:

• To direct and control events in the hotel at an excellent level while maintaining and abiding by all company standards, policies and/or procedures.
• Providing leadership, training and mentorship for our banquet team.
• Identifying skill and leadership potential in your crew and developing those exceptional individuals into higher roles within our company.
• Banquet event execution and managing quality assurance.
• Managing clients and customer service, including event quotes, and accounts management
• Banquet Inventory planning and labor control.
• Expert scheduling.
• Attending weekly BEO meetings with the Chef to ensure culinary excellence

Benefits include discounted hotel stays and wholesale purchasing.

The Heritage Inn Hotel & Convention Centre is a family owned operated chain of small market hotels in Western Canada. Their dedicated team has been providing exceptional leadership within the hospitality industry for many years. This company promotes quality service and prides itself on taking care of great employees. They create an open and supportive working environment with tremendous opportunity for in-depth career, learning. and skill development.

This position will include:

• Responsible for the management of all aspects and functions of the F&B department (restaurant, lounge, banquets, kitchen) in accordance with hotel standards
• Directs, implements and maintains a service and management philosophy which serves as a guide to respective staff
• Provides support, training, direction and focus helping staff members gain and attain continuous success
• Develop and execute F&B Service processes, as required
• Ensure excellent customer service

Skill Requirements:

• Accurate and strong data entry and computer skills
• Excellent customer and people skills
• Able to think clearly, quickly, focussed and make concise decisions
• Detail oriented, honest, trustworthy and organized with a positive attitude in a fast paced environment
• Able to prioritize, follow up, maintain confidentiality, work well under pressure
• Goal oriented and able to set goals with clear measurements to obtain them
• Solutions oriented problem solver with the ability to anticipate events
• Take charge, hands-on leader requiring minimal supervision
• Ownership and team mentality
• Physical endurance and ability to withstand strenuous and heavy lifting required at time
• Long periods of standing and moving

Knowledge & Training:

• Minimum 3 -5 years work experience in a F&B management role, preferably within diverse restaurants venues and concepts
• Certification, diploma, degree in Hospitality, F&B equivalent, in lieu of academic trainings, 3 - 5 years in various roles in F&B will be considered
• Smart Serve Certification
• Food Handler Certification
• Computer literate and highly proficient
• Proven ability to manage and understand F&B P&L
• Valid driver's license with own vehicle
• Knowledge of the Cranbrook/Kootenay area, attractions, services and suppliers/vendors
• CPR Certification preferred

Salary will be commensurate based on experience and education. Thank you to all applicants for their interest in this opportunity, only candidates selected for an interview will be contacted.

Benefits include discounted hotel stays and wholesale purchasing.

Job Type: Full-time

Flexible Language Requirement:

• French not required

Schedule:

• Holidays
• Monday to Friday
• On call
• Weekend availability

Experience:

• food & beverage management: 3 years (preferred)

Licence/Certification: - Smart Serve (preferred)

The Heritage Inn Hotel & Convention centre is looking for a dishwasher to join their kitchen team!

This position will include:

• Set up bussing and sorting stations
• Wash and sanitize dishes
• Monitor and refill necessary dish washing and cleaning chemicals as required, informing the supervisor of low inventory levels
• Relocate all clean dishes and cookware to designated storage areas
• Sweep and mop floors as required
• Perform any other job related duties assigned by the supervisor

Who we are looking for:

• A hardworking, positive and proactive individual
• Always willing to jump in and help whenever required
• Ability to work cooperatively
• Must have physical stamina to maintain a rigorous pace of work
• Apply safe work practices where established
• Shift and weekend work is required
• Must be able to stand for long periods of time
• Must abide by the dress code standards
• Some physical labour and heavy lifting is required
• Must be able to perform efficiently under pressure and within time restraints
• Must be honest and trustworthy

Skill Requirements:

• Excellent written and oral communication skills
• Excellent organizational skills

Benefits also include discounted hotel stays and wholesale purchasing.

Thank you to all applicants for their interest in this opportunity, only candidates selected for an interview will be contacted.

The Heritage Inn Hotel & Convention Centre is hiring!

Terms of Employment: On Call, Shift, Overtime, Weekend, Day, Evening

Salary: $16.50/hour

Experience: Previous experience is an asset

Duties Include:

• Clean the lobbies, hallways, offices and guest rooms of the hotel
• Sweep, mop, wash, wax and polish floors
• Dust furniture and vacuum carpeting and area rugs, draperies and upholstered furniture
• Make beds, change sheets and distribute clean towels and toiletries
• Attend to guests' requests for extra supplies
• Stock linen closet and supplies area
• Clean, disinfect and polish bathroom fixtures and appliances
• Clean and disinfect public areas
• Pick up debris and empty trash containers
• Wash windows, walls and ceilings.
• Report and store lost and found items
• May provide basic information on facilities
• May handle complaints.

Benefits include discounted hotel stays and wholesale purchasing.

Apply online or in-person with your resume at the hotel.

The Heritage Inn Hotel & Convention Centre is looking to fill the role of a Maintenance Manager. The right candidate will supervise and coordinate all maintenance activities within the hotel. Ensure that safe work practices are being followed. Establish and follow a maintenance program for weekly, monthly and annual preventative maintenance on all equipment and the buildings. Keep a detailed log book on all daily activities and observations. Maintain a professional and pleasant attitude and provide excellent customer service to ensure customer satisfaction.

Description of Duties:

• Coordinate daily activities and schedules of all maintenance staff, when applicable.
• Respond to guest concerns and complaints quickly and efficiently.
• Ensure that all maintenance requests are dealt with immediately.
• Ensure that all the interior and exterior areas of the hotel are kept clean and safe at all times.
• Order and pick up materials required to carry out repairs on the hotel equipment and buildings, with the General Manager’s approval.
• Ensure cleanliness and chemical upkeep of the pool and hot tub within Provincial Health and Safety regulations.
• Keep the maintenance shop organized and stocked with the minimum requirements of light bulbs, batteries and other basic maintenance items used on a regular basis.
• Keep boiler and electrical rooms clean, safe and unobstructed at all times.
• Keep all the hotel equipment in good and safe working order, and inform the General Manager of all deficiencies that could result in total break down of such equipment.
• Inform Front Desk staff immediately of all out of order guest rooms (OOO) and any current or upcoming maintenance projects that could jeopardize the comfort or safety of hotel guests.
• Obtain quotes, and when approved, coordinate the activities of outside contractors and repairmen.
• Perform any other job related duties as assigned by the General Manager. Attend department head meetings as required.

Position Requirements:

• Must have physical stamina to maintain a rigorous pace of manual work
• Must have the ability to work cooperatively with all other hotel employees
• Must be available or have alternative contact in place on a 24 hour basis
• Shift and weekend work is required
• Must be able to stand for long periods of time
• Must wear a uniform as per hotel standards
• Some physical labor and heavy lifting is required
• Must be able to perform efficiently under pressure and within time restraints Must be honest and trustworthy
• Must maintain well groomed appearance at all times Apply safe work practices where applicable

Skill Requirements:

• Must have the ability to safely operate a wide range of power and hand tools
• Excellent written and oral communication skills
• Excellent organizational skills
• Must have the ability to handle and solve customer related concerns and complaints and report to management as necessary

Knowledge and Training:

Must know all company policies, procedure, amenities and services Complete knowledge of WHMIS program

General knowledge of tourism industry and attractions in the immediate area May require knowledge of basic computer operation

Industry Experience:

A minimum of one year experience in a maintenance related position.

Benefits also include wholesale purchasing.

The Heritage Inn Hotel & Convention Centre is hiring Line Cooks to join their kitchen team!

This position will include:

• Preparing food orders as quickly and efficiently as possible
• Keep work area stocked, organized and clean at all times
• Ensure work areas and equipment are kept functional and orderly at all times, reporting any deficiencies as necessary
• Prepare and issue products requested by requisition for other departments
• Ensure fridges, freezers, storerooms and areas where food is stored are kept secure
• When beginning your shift, refer to the kitchen logbook and inquire about soup of the day, specials or functions and prepare accordingly
• Assist with receiving and proper storage of all deliveries
• Perform any other job-related duties assigned by the supervisor

Who we are looking for:

• Must have well-groomed appearance at all times
• Ability to work cooperatively
• Must know how to operate and perform routine maintenance on equipment located in the kitchen
• Must have physical stamina to maintain a rigorous pace of work
• Apply safe work practices where established
• Shift; evening and weekend work is required
• Must be able to stand for long periods of time
• Must abide by the dress code standards
• Some physical labour and heavy lifting is required
• Must be able to perform efficiently under pressure and within time restraints
• Must be honest and trustworthy

Skill Requirements:

• Excellent written and oral communication skills
• Excellent organizational skills
• Must have the ability to handle and solve customer related concerns and complaints and report to supervisor as necessary

Knowledge and Training:

• Knowledge of WHMIS program
• Food Safe Level I certificate is required

Industry Experience:

Previous experience in the food industry is an asset.

Benefits include discounted hotel stays and wholesale purchasing.

Salary will be commensurate based on experience and education. Thank you to all applicants for their interest in this opportunity, only candidates selected for an interview will be contacted.