Job Application

Banquet Captain · Full-time

Location: Cranbrook, BC

This position will include: ​

Responsible for supervising the staff, operations, and guests of banquet experiences at the hotel

Hire, train and supervise all Banquet / Catering staff and provide effective ongoing training for all new and existing staff

Ensure all new employees are properly orientated 

Assist with planning dining events

Manage food and beverage service

Respond to guest concerns and complaints quickly and efficiently

Ensure work areas, equipment and catering facilities are kept clean, functional and orderly at all times reporting any deficiencies as necessary

 

Who we are looking for:

Must have well-groomed appearance at all times

Ability to work cooperatively

Must have physical stamina to maintain a rigorous pace of work

Apply safe work practices where established

Shift, evening and weekend work is required

Must be able to stand for long periods of time

Must abide by the dress code standards

Some physical labour and heavy lifting is required

Must be able to perform efficiently under pressure and within time restraints

Must be honest and trustworthy

 

Skill Requirements:

Excellent organizational skills

Must have the ability to handle and solve customer related concerns and complaints (and report to management as necessary)

 

Knowledge and Training:

Extensive knowledge of provincial labour standards regulations

Extensive knowledge of WCB regulations

Serve It Right

General knowledge of tourism industry and attractions in the immediate area

Knowledge of basic computer operation

Training and Evaluation

Guest Relations

Team Development

Policy and Procedure Implementation

Delegation

Staff Coordination

 

Industry Experience:

Previous supervisory and food and beverage service experience is an asset

 

Thank you to all applicants for their interest in this opportunity, only candidates selected for an interview will be contacted.

 

Application Form

Cranbrook, BC
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