Why We Believe What We Believe
If you have ever stayed at a hotel, then you know that some of the most important aspects of your stay included a clean and comfortable room; good food served in a reasonable time; and warm, friendly hotel staff that made you feel welcomed. If they did their job properly, then you wanted to come back and stay at that hotel again and you probably even told your friends and family about how enjoyable your stay was.
The secret to making sure that good customer service happens time and time again starts with you, the employee, and us the company. We are committed to making sure that you are provided with great “internal customer service” so that you can provide great “external customer service” to our valued Guests who choose us over many other hotels and motels.
Our Current Job Openings
Restaurant Server · Part-time
This position will include:
Demonstrating a thorough knowledge of all food and beverage menus items and their presentation; as well as, sides and choices associated with each item
Serving and ensuring guests meals are pleasant and enjoyable
Clear and reset tables
Check tables for proper setting and supplies
When necessary, take room service orders, set up the trays and deliver the orders. If necessary, remove/return dishes/room service trays from hallways
Handle financial transactions within the restaurant during his or her shift
Provide a reconciliation of cash, charges and floats throughout the shift
Keep work area stocked, organized and clean at all times
Respond to guest concerns and complaints quickly and efficiently
Ensure work areas and equipment are kept functional and orderly at all times, reporting any deficiencies as necessary
Perform any other job-related duties assigned by the supervisor
Who we are looking for:
Must have well-groomed appearance at all times
Ability to work cooperatively
Must have physical stamina to maintain a rigorous pace of work
Must know how to operate and perform routine maintenance on equipment located in the restaurant
Apply safe work practices where established
Must be available to work evenings and weekends
Must be able to stand for long periods of time
Must abide by the dress code standards
Some physical labour and heavy lifting is required
Must be able to perform efficiently under pressure and within time restraints
Must be honest and trustworthy
Skill Requirements:
Excellent written and oral communication skills
Excellent organizational skills
Must have the ability to handle and solve customer related concerns and complaints and report to supervisor as necessary
Knowledge and Training:
Complete familiarity with operation of POS systems
Knowledge of WHMIS program
Responsible liquor service certificate / training (ProServe)
Industry Experience:
Minimum one-year previous experience as a server
Thank you to all applicants for their interest in this opportunity, only candidates selected for an interview will be contacted.
Housekeeper · Part-time
This position will include:
Maintaining a neat and clean home for visitors
Taking part in laundry duties as required
Washing floors of guest bathrooms, hallways, lobbies, and other assigned areas as required
Dust and sanitize furniture and clean, polish and sanitize appliances
Vacuum carpeting, area rugs, draperies, upholstered furniture
Clean and sanitize washrooms, fixtures and surfaces
Wash doors, windows, walls and bathroom ceilings
Maintain all bedroom and bathroom linen and amenities
Perform any other job-related duties assigned by the supervisor
Who we are looking for:
Must have well-groomed appearance at all times
Ability to work cooperatively
Must know how to operate and perform routine maintenance on equipment located in the housekeeping department
Must have physical stamina to maintain a rigorous pace of work
Apply safe work practices where established
Shift and weekend work is required
Must be able to stand for long periods of time
Must abide by the dress code standards
Some physical labour and heavy lifting is required
Must be able to perform efficiently under pressure and within time restraints
Must be honest and trustworthy
Skill Requirements:
Excellent written and oral communication skills
Excellent organizational skills
Must have the ability to handle and solve customer related concerns and complaints and report to supervisor as necessary
Knowledge and Training:
Knowledge of WHMIS program
Industry Experience:
Previous housekeeping experience is an asset
Thank you to all applicants for their interest in this opportunity, only candidates selected for an interview will be contacted.