Careers

Why We Believe What We Believe

If you have ever stayed at a hotel, then you know that some of the most important aspects of your stay included a clean and comfortable room; good food served in a reasonable time; and warm, friendly hotel staff that made you feel welcomed.  If they did their job properly, then you wanted to come back and stay at that hotel again and you probably even told your friends and family about how enjoyable your stay was. 

The secret to making sure that good customer service happens time and time again starts with you, the employee, and us the company.  We are committed to making sure that you are provided with great “internal customer service” so that you can provide great “external customer service” to our valued Guests who choose us over many other hotels and motels.

Our Current Job Openings

Maintenance Person · Full-time

Location: Taber, AB

This position will include:

Respond to guest concerns and complaints quickly and efficiently

Ensure that all maintenance requests are dealt with immediately

Ensure that all the interior and exterior areas of the hotel are kept clean and safe at all times

Pick up materials required to carry out repairs on the hotel equipment and buildings, with the General Manager’s approval

Ensure cleanliness and chemical upkeep of the pool and hot tub where applicable are within the Provincial Health and Safety regulations

Keep the maintenance shop organized and stocked with the minimum requirements of light bulbs, batteries and other basic maintenance items used on a regular basis

Keep boiler and electrical rooms clean, safe and unobstructed at all times

Keep all the hotel equipment in good and safe working order

Perform any other job-related duties as assigned by the General Manager

 

Who we are looking for:

Must have physical stamina to maintain a rigorous pace of manual work 

Must have the ability to work cooperatively with all other hotel employees 

Must be available or have alternative contact in place on a 24-hour basis 

Shift and weekend work is required 

Must be able to stand for long periods of time


Must wear a uniform as per hotel standards


Some physical labour and heavy lifting is required


Must be able to perform efficiently under pressure and within time restraints 

Must be honest and trustworthy

Must maintain a well-groomed appearance at all times 

Apply safe work practices where applicable 

 

Skill Requirements: 

Must have the ability to safely operate a wide range of power and hand tools


Excellent written and oral communication skills


Excellent organizational skills


Must have the ability to handle and solve customer related concerns and complaints and report to management as necessary 

 

Knowledge and Training: 

Complete knowledge of WHMIS program


General knowledge of tourism industry and attractions in the immediate area 

May require knowledge of basic computer operation 

 

Industry Experience: 

Previous experience in a maintenance related position is an asset

 

Thank you to all applicants for their interest in this opportunity, only candidates selected for an interview will be contacted.

 

Front Desk Attendant / Night Auditor · Part-time

Location: Taber, AB

This position will include:

Answering and directing all calls appropriately and efficiently

Process and confirm room reservations

Greet, register and assign rooms to arriving guests

Present statement of charges to departing guests and receive payment for services 

Perform daily reporting using computerized and manual systems

Answer enquiries regarding guest services and registration of guests by letter, e-mail, telephone or in person 

Ensure work areas are stocked and equipment is kept functional and orderly at all times

Responsible for the daily reconciliation of all online reservations 

 

Who we are looking for:

A hardworking, positive and proactive individual

Ability to work cooperatively

Must be available to work shift work during the evening/night, daytime and weekends

Must be well groomed and willing to wear a uniform as per the hotel dress code standards

Must abide by the dress code standards

Must be honest and trustworthy

 

Skill Requirements:

Excellent written and oral communication skills

Excellent organizational skills

Excellent telephone skills

Must have the ability to handle and solve customer related concerns and complaints and report to supervisor as necessary

 

Knowledge and Training:

Knowledge of clerical and basic accounting procedures

Aware of POS systems and extensive knowledge of basic computer operations

Knowledge of point of sale and hotel management computer systems

Have general knowledge of the tourism industry and attractions in the immediate area

 

Industry Experience:

Previous experience in hospitality and customer service is an asset

 

Thank you to all applicants for their interest in this opportunity, only candidates selected for an interview will be contacted.