Careers

Why We Believe What We Believe

If you have ever stayed at a hotel, then you know that some of the most important aspects of your stay included a clean and comfortable room; good food served in a reasonable time; and warm, friendly hotel staff that made you feel welcomed.  If they did their job properly, then you wanted to come back and stay at that hotel again and you probably even told your friends and family about how enjoyable your stay was. 

The secret to making sure that good customer service happens time and time again starts with you, the employee, and us the company.  We are committed to making sure that you are provided with great “internal customer service” so that you can provide great “external customer service” to our valued Guests who choose us over many other hotels and motels.

Our Current Job Openings

Housekeeper

Location: Taber, AB

The Heritage Inn Hotel & Convention Centre is hiring!

Salary: $15.00/hour

Experience: 1 year's experience, First Aid training

Duties Include:

  • Clean the lobbies, hallways, offices and guest rooms of the hotel
  • Sweep, mop, wash, wax and polish floors
  • Dust furniture and vacuum carpeting and area rugs, draperies and upholstered furniture
  • Make beds, change sheets and distribute clean towels and toiletries
  • Attend to guests' requests for extra supplies
  • Stock linen closet and supplies area
  • Clean, disinfect and polish bathroom fixtures and appliances
  • Clean and disinfect public areas
  • Pick up debris and empty trash containers
  • Wash windows, walls and ceilings.
  • Report and store lost and found items
  • May provide basic information on facilities
  • May handle complaints

Benefits also include discounted hotel stays and wholesale purchasing.

Must be able to bend and stand for long periods of time. Must be able to lift 50 lbs.

Apply online or in-person with your resume at the hotel.

Job Type: Part-time

Salary: From $15.00 per hour

Benefits:

  • Discounted or free food
  • On-site parking

Schedule:

  • Evening shift
  • Monday to Friday
  • On call
  • Weekend availability

Work Location: One location

Hotel Maintenance Manager

Location: Taber, AB

The Heritage Inn Hotel & Convention Centre is looking to fill the role of a Maintenance Manager. The right candidate will supervise and coordinate all maintenance activities within the hotel. Ensure that safe work practices are being followed. Establish and follow a maintenance program for weekly, monthly and annual preventative maintenance on all equipment and the buildings. Keep a detailed log book on all daily activities and observations. Maintain a professional and pleasant attitude and provide excellent customer service to ensure customer satisfaction.

Description of Duties:

  • Coordinate daily activities and schedules of all maintenance staff, when applicable.
  • Respond to guest concerns and complaints quickly and efficiently.
  • Ensure that all maintenance requests are dealt with immediately.
  • Ensure that all the interior and exterior areas of the hotel are kept clean and safe at all times.
  • Order and pick up materials required to carry out repairs on the hotel equipment and buildings, with the General Manager’s approval.
  • Ensure cleanliness and chemical upkeep of the pool and hot tub within Provincial Health and Safety regulations.
  • Keep the maintenance shop organized and stocked with the minimum requirements of light bulbs, batteries and other basic maintenance items used on a regular basis.
  • Keep boiler and electrical rooms clean, safe and unobstructed at all times.
  • Keep all the hotel equipment in good and safe working order, and inform the General Manager of all deficiencies that could result in total break down of such equipment.
  • Inform Front Desk staff immediately of all out of order guest rooms (OOO) and any current or upcoming maintenance projects that could jeopardize the comfort or safety of hotel guests.
  • Obtain quotes, and when approved, coordinate the activities of outside contractors and repairmen.
  • Perform any other job related duties as assigned by the General Manager. Attend department head meetings as required.

Position Requirements:

  • Must have physical stamina to maintain a rigorous pace of manual work
  • Must have the ability to work cooperatively with all other hotel employees
  • Must be available or have alternative contact in place on a 24 hour basis
  • Shift and weekend work is required
  • Must be able to stand for long periods of time
  • Must wear a uniform as per hotel standards
  • Some physical labor and heavy lifting is required
  • Must be able to perform efficiently under pressure and within time restraints
  • Must be honest and trustworthy
  • Must maintain well groomed appearance at all times
  • Apply safe work practices where applicable

Skill Requirements:

  • Must have the ability to safely operate a wide range of power and hand tools
  • Excellent written and oral communication skills
  • Excellent organizational skills
  • Must have the ability to handle and solve customer related concerns and complaints and report to management as necessary

Knowledge and Training:

Must know all company policies, procedure, amenities and services and have a complete knowledge of WHMIS program.

General knowledge of tourism industry and attractions in the immediate area. May require knowledge of basic computer operation.

Pay is based on skillset and experience.

Industry Experience:

A minimum of one year experience in a maintenance related position.

WHMIS certification.

Benefits also include discounted hotel stays and wholesale purchasing.

Job Type: Full-time

Benefits:

  • Discounted or free food
  • On-site parking

Flexible Language Requirement:

  • French not required

Schedule:

  • Evening shift
  • Monday to Friday
  • Night shift
  • On call
  • Weekend availability

Ability to commute/relocate:

  • Taber, AB T1G 2A4: reliably commute or plan to relocate before starting work (required)

Experience:

  • Maintenance: 1 year (required)

Work Location: In person