Careers

Why We Believe What We Believe

If you have ever stayed at a hotel, then you know that some of the most important aspects of your stay included a clean and comfortable room; good food served in a reasonable time; and warm, friendly hotel staff that made you feel welcomed.  If they did their job properly, then you wanted to come back and stay at that hotel again and you probably even told your friends and family about how enjoyable your stay was. 

The secret to making sure that good customer service happens time and time again starts with you, the employee, and us the company.  We are committed to making sure that you are provided with great  “internal customer service” so that you can provide great “external customer service” to our valued Guests who choose us over many other hotels and motels.


Brooks, AB - Convention Centre

SPIN - Bar Manager

Location: Brooks, AB - Convention Centre

The Heritage Inn Hotel & Convention Centre in Brooks, AB is currently seeking a full-time Bar Manager to oversee, direct, and manage our on-site nightclub and staff.

This position will include:

Maintaining standards for responsible service and job performance as outlined and adhere to all Provincial Liquor & Gaming Act Regulations.

Managing human resources for the pub including recruitment, training and scheduling of staff, orientations, performance evaluations, and conducting regular staff meetings.

Ensuring financial integrity of the operation through monitoring of product inventories, staff labour, cost control and proper cash handling procedures.

Conducting regular inspections of the operation.

Creating a Monthly Promotion Schedule including projecting sales, cost and expenses of proposed promotions.

Ensuring that events, promotions, specials etc. are communicated to all staff & promoted by the DJ on a regular basis throughout each evening to enhance the optimal performance and sales of the beverage room.

Resolving any customer concerns and complaints quickly and efficiently.

Keeping work area stocked, organized and clean at all times

Ensuring work areas and equipment are kept functional and orderly at all times

Participating in annual budget process to ensure financial objectives are met.

Assisting with hotel operations and special events when required.

Performing any other job related duties as assigned by the General Manager.

Who we are looking for:

A hardworking, knowledgeable and proactive management professional with at least two years of food and beverage experience.

Must be passionate about the hospitality industry and stay current with the latest provincial and federation regulations and industry trends.

A hands-on and detail-oriented manager who believes in leading by example, and is always willing to jump in and help whenever required. Evening and weekend work will be required.

Must hold valid ProServe certificate

Familiarity with operation of POS systems an asset

Does this sound like you? We encourage all qualified applicants to apply using the "Apply Now" link below.

Salary will be commensurate based on experience and education. Thank you to all applicants for their interest in this opportunity, only candidates selected for an interview will be contacted.

Cranbrook, BC

Line Cook

Location: Cranbrook, BC

The Heritage Inn Hotel & Convention Centre in Cranbrook, B.C. is currently seeking a full-time Line Cook to join our evening shift team.

This position will include:

Preparing all food orders per specification sheets as quickly and efficiently as possible.

Keeping work area stocked, organized and clean at all times.

Ensure work areas and equipment are kept functional and orderly at all times, reporting any deficiencies as necessary.

Attend department staff meeting as required.

Responsible for daily product production according to preparation list(s).

Prepare and issue products requested by requisition for other departments.

Ensure fridges, freezers, storerooms and areas where food is stored are kept secure.

Assist with receiving and proper storage of all deliveries.

Perform any other job related duties assigned by the supervisor.

Who we are looking for:

A hardworking, knowledgeable and proactive individual with at least one year of food industry experience.  

Always willing to jump in and help whenever required.

Preference will be given to individuals with Food Safe certification

Must be able to start immediately.

Evening and weekend work will be required.

Does this sound like you?  We encourage all qualified applicants to apply by using the "Apply Now" link below.

Thank you to all applicants for their interest in this opportunity, only candidates selected for an interview will be contacted.

Chef/Kitchen Manager

Location: Cranbrook, BC

The Heritage Inn Hotel & Convention Centre in Cranbrook, B.C. is currently seeking a full-time Chef/Kitchen Manager to oversee, direct, and manage kitchen operations for our on-site Restaurant, Lounge, and Banquet departments and staff.

This position will include:

Food purchasing, receiving and storing as per hotel standards

Ensuring that quality of all food prepared at all times and constantly checking for taste, temperature, and visual appeal.

Ensuring any guest concerns and complaints are resolved quickly and efficiently.

Making daily inspections of all fridges, freezers and food storerooms, to ensure proper management, rotation and dating of all products.

Ensuring work areas are stocked, organized and cleaned at all times

Planning daily features

Record food inventory

Maintain awareness of all fire safety regulation

Hire, train and supervise all kitchen staff and provide effective ongoing training

Conduct regular department staff meetings

Participate in the annual budget process to ensure financial objectives are met for the Food & Beverage Division

Who we are looking for:

A hardworking, knowledgeable and proactive professional with at least two years of kitchen supervisory experience.

Preference will be given to candidates with Red Seal Certification or equivalent.

Must be passionate about the food service industry and current with the latest provincial and federation regulations and industry trends.

A hands-on and detail-oriented manager who believes in leading by example, and is always willing to jump in and help whenever required.

Evening and weekend work will be required.

Does this sound like you?  We encourage all qualified applicants to apply using the "Apply Now" link below. 

Salary will be commensurate based on experience and education. Thank you to all applicants for their interest in this opportunity, only candidates selected for an interview will be contacted. 

Housekeeping

Location: Cranbrook, BC

The Heritage Inn Hotel & Convention Centre in Cranbrook, B.C. is currently seeking Housekeepers to join our team.

This position will include:

Laundry duties as required

Washing floors of guest bathrooms, hallways, lobbies and other assigned areas

Dusting and sanitizing furniture and cleaning, polishing and sanitizing appliances

Vacuuming carpeting, area rugs, draperies, upholstered furniture and occasionally ceilings and vents

Cleaning and sanitizing washrooms, fixtures and surfaces

Washing doors, windows, walls and bathroom ceilings

Maintaining all bedroom and bathroom linen and amenities

 

Who we are looking for:

A hardworking, positive and proactive individual.

Always willing to jump in and help whenever required.

Weekend and evening work will be required.

Must be able to start immediately.

 

Does this sound like you?  We encourage all qualified applicants to apply using the "Apply Now" link below. 

Thank you to all applicants for their interest in this opportunity, only candidates selected for an interview will be contacted.

Front Desk Agent

Location: Cranbrook, BC

The Heritage Inn Hotel & Convention Centre in Cranbrook, B.C. is currently seeking a Front Desk Agent to join our team.

This position will include:
Answering all incoming calls and directing them appropriately and efficiently.
Processing and confirming room reservations.
Greeting, registering and assigning rooms to arriving guests.
Compiling and checking daily record sheets, guest accounts, receipts and vouchers, using computerized and manual systems.
Presenting statement of charges to departing guests and receiving payment for services such as accommodation, room service, restaurant meals or any other incidentals.
Answering inquiries pertaining to hotel services and registration of guests by letter, e-mail, telephone or in person.
Providing information on area attractions.
Responding to guest concerns and complaints quickly and efficiently and informing management of concerns.

Who we are looking for:
A hardworking, positive and proactive individual.
Always willing to jump in and help whenever required.
Weekend and evening work will be required.
Must be able to start immediately.
POS system experience and asset.

Does this sound like you? We encourage all qualified applicants to apply using the "Apply Now" link below.

Thank you to all applicants for their interest in this opportunity, only candidates selected for an interview will be contacted.

Pincher Creek, AB

Chef/Kitchen Manager

Location: Pincher Creek, AB

The Heritage Inn Hotel & Convention Centre in Pincher Creek, AB is currently seeking a full-time Chef/Kitchen Manager to oversee, direct, and manage kitchen operations for our on-site Restaurant, Lounge, and Banquet departments and staff.

 

This position will include:

Food purchasing, receiving and storing as per hotel standards

Ensuring that quality of all food prepared at all times and constantly checking for taste, temperature, and visual appeal.

Ensuring any guest concerns and complaints are resolved quickly and efficiently.

Making daily inspections of all fridges, freezers and food storerooms, to ensure proper management, rotation and dating of all products.

Ensuring work areas are stocked, organized and cleaned at all times

Planning daily features

Record food inventory

Maintain awareness of all fire safety regulation

Hire, train and supervise all kitchen staff and provide effective ongoing training

Conduct regular department staff meetings

Participate in the annual budget process to ensure financial objectives are met for the Food & Beverage Division

 

Who we are looking for:

A hardworking, knowledgeable and proactive professional with at least two years of kitchen supervisory experience.

Preference will be given to candidates with Red Seal Certification or equivalent.

Must be passionate about the food service industry and current with the latest provincial and federation regulations and industry trends.

A hands-on and detail-oriented manager who believes in leading by example, and is always willing to jump in and help whenever required. Evening and weekend work will be required.

 

Does this sound like you?  We encourage all qualified applicants to apply using the "Apply Now" link below.

 

Salary will be commensurate based on experience and education. Thank you to all applicants for their interest in this opportunity, only candidates selected for an interview will be contacted.