Why We Believe What We Believe
If you have ever stayed at a hotel, then you know that some of the most important aspects of your stay included a clean and comfortable room; good food served in a reasonable time; and warm, friendly hotel staff that made you feel welcomed. If they did their job properly, then you wanted to come back and stay at that hotel again and you probably even told your friends and family about how enjoyable your stay was.
The secret to making sure that good customer service happens time and time again starts with you, the employee, and us the company. We are committed to making sure that you are provided with great “internal customer service” so that you can provide great “external customer service” to our valued Guests who choose us over many other hotels and motels.
Brooks, AB - Convention Centre
Restaurant Server - Part-time
This position will include:
Demonstrating a thorough knowledge of all food and beverage menus items and their presentation; as well as, sides and choices associated with each item.
Serving and ensuring guests' meals are pleasant and enjoyable.
Clear and reset tables.
Check tables for proper setting and supplies.
When necessary, take room service orders, set up the trays and deliver the orders. If necessary, remove/return dishes/room service trays from hallways.
Handle financial transactions within the restaurant during his or her shift.
Provide a reconciliation of cash, charges and floats throughout the shift
Keep work area stocked, organized and clean at all times.
Respond to guest concerns and complaints quickly and efficiently.
Ensure work areas and equipment are kept functional and orderly at all times, reporting any deficiencies as necessary.
Perform any other job-related duties assigned by the supervisor.
Who we are looking for:
Must have well-groomed appearance at all times
Ability to work cooperatively
Must have physical stamina to maintain a rigorous pace of work
Must know how to operate and perform routine maintenance on equipment located in the restaurant
Apply safe work practices where established
Must be available to work evenings and weekends
Must be able to stand for long periods of time
Must abide by the dress code standards
Some physical labour and heavy lifting is required
Must be able to perform efficiently under pressure and within time restraints
Must be honest and trustworthy
Skill Requirements:
Excellent written and oral communication skills
Excellent organizational skills
Must have the ability to handle and solve customer related concerns and complaints and report to supervisor as necessary
Knowledge and Training:
Complete familiarity with operation of POS systems
Knowledge of WHMIS program
Responsible liquor service certificate / training (ProServe)
Industry Experience:
Minimum one-year previous experience as a server
Front Desk Attendant - Part-time
This position will include:
Answering and directing all calls appropriately and efficiently
Process and confirm room reservations
Greet, register and assign rooms to arriving guests
Present statement of charges to departing guests and receive payment for services
Respond to guest’s questions or concerns
Ensure work areas and equipment are kept functional and orderly at all times
Who we are looking for:
A hardworking, positive and proactive individual
Ability to work cooperatively
Shift afternoon, evening and weekend work is required
Must be well groomed and willing to wear a uniform as per the hotel dress code standards
Must abide by the dress code standards
Must be honest and trustworthy
Skill Requirements:
Excellent written and oral communication skills
Excellent organizational skills
Excellent telephone skills
Must have the ability to handle and solve customer related concerns and complaints and report to supervisor as necessary
Knowledge and Training:
Knowledge of clerical and basic accounting procedures
Aware of POS systems and basic computer operations
Industry Experience:
Experience in hospitality is an asset. Will train the right candidate
Thank you to all applicants for their interest in this opportunity, only candidates selected for an interview will be contacted.
Cranbrook, BC
Maintenance Assistant/Janitor - Part-time
This position will include:
Respond to guest concerns and complaints quickly and efficiently
Ensure that all maintenance requests are dealt with immediately
Ensure that all the interior and exterior areas of the hotel are kept clean and safe at all times
Pick up materials required to carry out repairs on the hotel equipment and buildings, with the General Manager’s approval
Ensure cleanliness and chemical upkeep of the pool and hot tub within Provincial Health and Safety regulations
Keep the maintenance shop organized and stocked with the minimum requirements of light bulbs, batteries and other basic maintenance items used on a regular basis
Keep boiler and electrical rooms clean, safe and unobstructed at all times
Keep all the hotel equipment in good and safe working order
Periodically assist with janitorial duties such as sweeping and mopping all tiled and hard surfaced floor areas, vacuuming carpeting, door mats, draperies and upholstered furniture and wipe/wet wipe various surfaces and fixtures
Perform any other job-related duties as assigned by the Maintenance Manager
Who we are looking for
Must have physical stamina to maintain a rigorous pace of manual work
Must have the ability to work cooperatively with all other hotel employees
Must be available or have alternative contact in place on a 24-hour basis
Shift and weekend work is required
Must be able to stand for long periods of time
Must wear a uniform as per hotel standards
Some physical labour and heavy lifting is required
Must be able to perform efficiently under pressure and within time restraints
Must be honest and trustworthy
Must maintain a well-groomed appearance at all times
Apply safe work practices where applicable
Skill Requirements:
Must have the ability to safely operate a wide range of power and hand tools
Excellent written and oral communication skills
Excellent organizational skills
Must have the ability to handle and solve customer related concerns and complaints and report to management as necessary
Knowledge and Training:
Complete knowledge of WHMIS program
General knowledge of tourism industry and attractions in the immediate area
May require knowledge of basic computer operation
Industry Experience:
A minimum of two years experience in maintenance related position.
Thank you to all applicants for their interest in this opportunity, only candidates selected for an interview will be contacted.
Line Cook - Part-time
This position will include:
Preparing food orders as quickly and efficiently as possible
Keep work area stocked, organized and clean at all times
Ensure work areas and equipment are kept functional and orderly at all times, reporting any deficiencies as necessary
Prepare and issue products requested by requisition for other departments
Ensure fridges, freezers, storerooms and areas where food is stored are kept secure
When beginning your shift, refer to the kitchen logbook and inquire about soup of the day, specials or functions and prepare accordingly
Assist with receiving and proper storage of all deliveries
Perform any other job-related duties assigned by the supervisor
Who we are looking for:
Must have well-groomed appearance at all times
Ability to work cooperatively
Must know how to operate and perform routine maintenance on equipment located in the kitchen
Must have physical stamina to maintain a rigorous pace of work
Apply safe work practices where established
Shift; evening and weekend work is required
Must be able to stand for long periods of time
Must abide by the dress code standards
Some physical labour and heavy lifting is required
Must be able to perform efficiently under pressure and within time restraints
Must be honest and trustworthy
Skill Requirements:
Excellent written and oral communication skills
Excellent organizational skills
Must have the ability to handle and solve customer related concerns and complaints and report to supervisor as necessary
Knowledge and Training:
Knowledge of WHMIS program
Food Safe Level I certificate is required
Industry Experience:
Previous experience in the food industry is an asset.
Thank you to all applicants for their interest in this opportunity, only candidates selected for an interview will be contacted.
High River, AB
Housekeeper - Part-time
This position will include:
Maintaining a neat and clean home for visitors.
Taking part in laundry duties are required.
Washing floors of guest bathrooms, hallways, lobbies, and other assigned areas as required.
Dust and sanitize furniture and clean, polish and sanitize appliances.
Vacuum carpeting, area rugs, draperies, upholstered furniture.
Clean and sanitize washrooms, fixtures and surfaces.
Wash doors, windows, walls and bathroom ceilings.
Maintain all bedroom and bathroom linen and amenities.
Perform any other job-related duties assigned by the supervisor.
Who we are looking for:
Must have well-groomed appearance at all times
Ability to work cooperatively
Must know how to operate and perform routine maintenance on equipment located in the housekeeping department
Must have physical stamina to maintain a rigorous pace of work
Apply safe work practices where established
Shift and weekend work is required
Must be able to stand for long periods of time
Must abide by the dress code standards
Some physical labour and heavy lifting is required
Must be able to perform efficiently under pressure and within time restraints
Must be honest and trustworthy
Skill Requirements:
Excellent written and oral communication skills
Excellent organizational skills
Must have the ability to handle and solve customer related concerns and complaints and report to supervisor as necessary
Knowledge and Training:
Knowledge of WHMIS program
Industry Experience:
Previous housekeeping experience is an asset.
Thank you to all applicants for their interest in this opportunity, only candidates selected for an interview will be contacted.
Saskatoon, SK
Food & Beverage Server - Part-time
This position will include:
Demonstrating a thorough knowledge of all food and beverage menus items and their presentation; as well as, sides and choices associated with each item.
Mix and serve beverages per hotel standards.
Assist with banquet functions when needed.
Serving and ensuring guests meals are pleasant and enjoyable.
Clear and reset tables.
Check tables for proper setting and supplies.
When necessary, take room service orders, set up the trays and deliver the orders. If necessary, remove/return dishes/room service trays from hallways.
Handle financial transactions within the restaurant during his or her shift.
Provide a reconciliation of cash, charges and floats throughout the shift
Keep work area stocked, organized and clean at all times.
Respond to guest concerns and complaints quickly and efficiently.
Ensure work areas and equipment are kept functional and orderly at all times, reporting any deficiencies as necessary.
Perform any other job-related duties assigned by the supervisor.
Who we are looking for:
Must have well-groomed appearance at all times
Ability to work cooperatively
Must have physical stamina to maintain a rigorous pace of work
Must know how to operate and perform routine maintenance on equipment located in the restaurant
Apply safe work practices where established
Daytime, evening and weekend work is required
Must be able to stand for long periods of time
Must abide by the dress code standards
Some physical labour and heavy lifting is required
Must be able to perform efficiently under pressure and within time restraints
Must be honest and trustworthy
Skill Requirements:
Excellent written and oral communication skills
Excellent organizational skills
Must have the ability to handle and solve customer related concerns and complaints and report to supervisor as necessary
Knowledge and Training:
Thorough knowledge of provincial liquor regulations
Complete familiarity with operation of POS systems
Knowledge of WHMIS program
Must have responsible liquor service certificate Serve it Right Saskatchewan (SIRS)
Industry Experience:
Minimum one-year previous food and beverage serving experience
Banquet Server - Part-time
This position will include:
Demonstrating a thorough knowledge of all food and beverage menus items and their presentation; as well as, sides and choices associated with each item.
Ensure appropriate setup of function rooms per the function confirmation sheet. (i.e. Linens, glassware, flatware, meeting equipment and supplies, etc.) and clean up after function
Service of food and beverage requirements during functions
Clearing of cutlery, glassware, dishes etc. at appropriate intervals of food and beverage service.
Keep work area stocked, organized and clean at all times.
Respond to guest concerns and complaints quickly and efficiently.
Ensure work areas and equipment are kept functional and orderly at all times, reporting any deficiencies as necessary.
Perform any other job-related duties as assigned by the Banquet / Catering Manager.
Who we are looking for:
Must have well-groomed appearance at all times
Ability to work cooperatively
Must have physical stamina to maintain a rigorous pace of work
Apply safe work practices where established
Shift and weekend work is required
Must be able to stand for long periods of time
Must abide by the dress code standards
Some physical labour and heavy lifting is required
Must be able to perform efficiently under pressure and within time restraints
Must be honest and trustworthy
Skill Requirements:
Excellent organizational skills
Must have the ability to handle and solve customer related concerns and complaints and report to supervisor as necessary
Knowledge and Training:
Knowledge of WHMIS program
Must be familiar with all the hotel amenities and services
Responsible liquor service certificate / training (Serve It Right)
Industry Experience:
Previous experience not required
Housekeeping - Part-time
This position will include:
Maintaining a neat and clean home for visitors.
Taking part in laundry duties are required.
Washing floors of guest bathrooms, hallways, lobbies, and other assigned areas as required.
Dust and sanitize furniture and clean, polish and sanitize appliances.
Vacuum carpeting, area rugs, draperies, upholstered furniture.
Clean and sanitize washrooms, fixtures and surfaces.
Wash doors, windows, walls and bathroom ceilings.
Maintain all bedroom and bathroom linen and amenities.
Perform any other job-related duties assigned by the supervisor.
Who we are looking for:
Must have well-groomed appearance at all times
Ability to work cooperatively
Must know how to operate and perform routine maintenance on equipment located in the housekeeping department
Must have physical stamina to maintain a rigorous pace of work
Apply safe work practices where established
Shift and weekend work is required
Must be able to stand for long periods of time
Must abide by the dress code standards
Some physical labour and heavy lifting is required
Must be able to perform efficiently under pressure and within time restraints
Must be honest and trustworthy
Skill Requirements:
Excellent written and oral communication skills
Excellent organizational skills
Must have the ability to handle and solve customer related concerns and complaints and report to supervisor as necessary
Knowledge and Training:
Knowledge of WHMIS program
Industry Experience:
Previous housekeeping experience is an asset.
Thank you to all applicants for their interest in this opportunity, only candidates selected for an interview will be contacted.