Careers

Why We Believe What We Believe

If you have ever stayed at a hotel, then you know that some of the most important aspects of your stay included a clean and comfortable room; good food served in a reasonable time; and warm, friendly hotel staff that made you feel welcomed.  If they did their job properly, then you wanted to come back and stay at that hotel again and you probably even told your friends and family about how enjoyable your stay was. 

The secret to making sure that good customer service happens time and time again starts with you, the employee, and us the company.  We are committed to making sure that you are provided with great  “internal customer service” so that you can provide great “external customer service” to our valued Guests who choose us over many other hotels and motels.


Pincher Creek, AB

Restaurant Server - Part-time

Location: Pincher Creek, AB

This position will include:

Demonstrating a thorough knowledge of all food and beverage menus items and their presentation; as well as, sides and choices associated with each item. 

Serving and ensuring guests meals are pleasant and enjoyable 

Clear and reset tables. 

Check tables for proper setting and supplies. 

When necessary, take room service orders, set up the trays and deliver the orders. If necessary, remove/return dishes/room service trays from hallways. 

Handle financial transactions within the restaurant during his or her shift. 

Provide a reconciliation of cash, charges and floats throughout the shift 

Keep work area stocked, organized and clean at all times. 

Respond to guest concerns and complaints quickly and efficiently. 

Ensure work areas and equipment are kept functional and orderly at all times, reporting any deficiencies as necessary. 

Perform any other job-related duties assigned by the supervisor.


 

Who we are looking for:

Must have well-groomed appearance at all times

Ability to work cooperatively

Must have physical stamina to maintain a rigorous pace of work

Must know how to operate and perform routine maintenance on equipment located in the restaurant

Apply safe work practices where established

Shift and weekend work is required

Must be able to stand for long periods of time

Must abide by the dress code standards

Some physical labour and heavy lifting is required

Must be able to perform efficiently under pressure and within time restraints

Must be honest and trustworthy

 

Skill Requirements:

Excellent written and oral communication skills

Excellent organizational skills

Must have the ability to handle and solve customer related concerns and complaints and report to supervisor as necessary

 

Knowledge and Training:

Complete familiarity with operation of POS systems


Knowledge of WHMIS program

Responsible liquor service certificate / training  (ProServe)

Industry Experience:

Minimum one year previous experience in a similar position

 

Thank you to all applicants for their interest in this opportunity, only candidates selected for an interview will be contacted.

Cook - Part-time

Location: Pincher Creek, AB

This position will include:

Preparing food orders as quickly and efficiently as possible.

Keep work area stocked, organized and clean at all times

Ensure work areas and equipment are kept functional and orderly at all times, reporting any deficiencies as necessary.

Prepare and issue products requested by requisition for other departments.

Ensure fridges, freezers, storerooms and areas where food is stored are kept secure.

When beginning your shift, refer to the kitchen logbook and inquire about soup of the day, specials or functions and prepare accordingly.

Assist with receiving and proper storage of all deliveries.

Perform any other job-related duties assigned by the supervisor.

 

Who we are looking for:

Must have well-groomed appearance at all times

Ability to work cooperatively

Must know how to operate and perform routine maintenance on equipment located in the kitchen

Must have physical stamina to maintain a rigorous pace of work

Apply safe work practices where established

Shift and weekend work is required

Must be able to stand for long periods of time

Must abide by the dress code standards

Some physical labour and heavy lifting is required

Must be able to perform efficiently under pressure and within time restraints

Must be honest and trustworthy

 

Skill Requirements:

Excellent written and oral communication skills

Excellent organizational skills

Must have the ability to handle and solve customer related concerns and complaints and report to supervisor as necessary

 

Knowledge and Training:

Knowledge of WHMIS program

Food Safe Level I certificate is required

 

Thank you to all applicants for their interest in this opportunity, only candidates selected for an interview will be contacted.

Kitchen Helper - full-time or part-time

Location: Pincher Creek, AB

The Heritage Inn Hotel & Convention Centre, Pincher Creek, Alberta is looking for permanent full-time/part time kitchen helpers to start immediately.

 

Terms of Employment: 

On Call, Shift, Overtime, Weekend, Day, Evening 

Salary: $15.00/hour

Benefits: Meal allowance and discounts​

Skill Requirements:

Experience: No experience required

Education: Not required​

Duties Include: Prepare, heat and finish simple food items, Serve customers at counters or buffet tables, Use manual and electrical appliances to clean, peel, slice and trim foodstuffs, Portion and wrap foods, Package take-out food, Stock refrigerators and salad bars, Keep records of the quantities of food used, Wash, peel and cut vegetables and fruit, Clean and sanitize kitchen including work surfaces, cupboards, storage areas, appliances and equipment, Receive, unpack and store supplies in refrigerators, freezers, cupboards and other storage areas, Remove kitchen garbage and trash, Handle and store cleaning products, Sweep and mop floors

Work Setting: Restaurant, Hotel

Work Location Information: Rural community

Languages: English

 

How to apply:

Attn: General Manager

By Mail: 919 Waterton Avenue, Hwy #6, Box 399, Pincher Creek, Alberta T0K 1W0

In Person between 9:00 and 17:00: 919 Waterton Avenue, Hwy #6, Pincher Creek, Alberta

Telephone number: (403) 627-5000

By Fax: (403) 627-3936

Or by clicking the "Apply Now" button below

Front Desk Attendant - Part-time

Location: Pincher Creek, AB

This position will include:

Answering and directing all calls appropriately and efficiently 

Process and confirm room reservations

Greet, register and assign rooms to arriving guests

Present statement of charges to departing guests and receive payment for services 

Respond to guest’s questions or concerns

Ensure work areas and equipment are kept functional and orderly at all times. 

 

Who we are looking for:

A hardworking, positive and proactive individual

Ability to work cooperatively

Shift and weekend work is required

Must be well groomed and willing to wear a uniform as per the hotel dress code standards.

Must abide by the dress code standards

Must be honest and trustworthy

 

Skill Requirements:

Excellent written and oral communication skills

Excellent organizational skills

Excellent telephone skills

Must have the ability to handle and solve customer related concerns and complaints and report to supervisor as necessary

 

Knowledge and Training:

Knowledge of clerical and basic accounting procedures.

Aware of POS systems and basic computer operations.

 

Industry Experience:

No previous experience is not required.

 

Thank you to all applicants for their interest in this opportunity, only candidates selected for an interview will be contacted.

Saskatoon, SK

Food & Beverage Server - Part-time

Location: Saskatoon, SK

This position will include:

Demonstrating a thorough knowledge of all food and beverage menus items and their presentation; as well as, sides and choices associated with each item. 

Mix and serve beverages per hotel standards. 

Assist with banquet functions when needed.

Serving and ensuring guests meals are pleasant and enjoyable.

Clear and reset tables. 

Check tables for proper setting and supplies. 

When necessary, take room service orders, set up the trays and deliver the orders. If necessary, remove/return dishes/room service trays from hallways. 

Handle financial transactions within the restaurant during his or her shift. 

Provide a reconciliation of cash, charges and floats throughout the shift 

Keep work area stocked, organized and clean at all times. 

Respond to guest concerns and complaints quickly and efficiently. 

Ensure work areas and equipment are kept functional and orderly at all times, reporting any deficiencies as necessary. 

Perform any other job-related duties assigned by the supervisor.


 

Who we are looking for:

Must have well-groomed appearance at all times

Ability to work cooperatively

Must have physical stamina to maintain a rigorous pace of work

Must know how to operate and perform routine maintenance on equipment located in the restaurant

Apply safe work practices where established

Evening and weekend work is required

Must be able to stand for long periods of time

Must abide by the dress code standards

Some physical labour and heavy lifting is required

Must be able to perform efficiently under pressure and within time restraints

Must be honest and trustworthy

 

Skill Requirements:

Excellent written and oral communication skills

Excellent organizational skills

Must have the ability to handle and solve customer related concerns and complaints and report to supervisor as necessary

 

Knowledge and Training:

Thorough knowledge of provincial liquor regulations


Complete familiarity with operation of POS systems


Knowledge of WHMIS program

Responsible liquor service certificate / training (ProServe)

Industry Experience:

Minimum one-year previous experience in a similar position

Front Desk Attendant - Part-time

Location: Saskatoon, SK

This position will include:

Answering and directing all calls appropriately and efficiently 

Process and confirm room reservations

Greet, register and assign rooms to arriving guests

Present statement of charges to departing guests and receive payment for services 

Respond to guest’s questions or concerns

Ensure work areas and equipment are kept functional and orderly at all times. 

 

Who we are looking for:

A hardworking, positive and proactive individual

Ability to work cooperatively

Shift and weekend work is required

Must be well groomed and willing to wear a uniform as per the hotel dress code standards.

Must abide by the dress code standards

Must be honest and trustworthy

 

Skill Requirements:

Excellent written and oral communication skills

Excellent organizational skills

Excellent telephone skills

Must have the ability to handle and solve customer related concerns and complaints and report to supervisor as necessary

 

Knowledge and Training:

Knowledge of clerical and basic accounting procedures.

Aware of POS systems and basic computer operations.

 

Industry Experience:

No previous experience is not required.

 

Thank you to all applicants for their interest in this opportunity, only candidates selected for an interview will be contacted.

Chef/Kitchen Manager - Full-time

Location: Saskatoon, SK

This position will include:

Apply effective staff management: hire, train, evaluate staff

Plan and create scheduling for as per operation needs

Work on the line during service hours

Implement safety standards, knowledgeable on WCB, federal and provincial fire and safety regulations

Develop menu items and pricings, create new recipes

Create periodic food and drink specials 

Keep informed on all current food and beverage pricing, market fluctuations, and supplier promotions and specials

Ensure high quality food preparation that are consistent for taste, temperature and visual appeal to maintain high customer satisfaction level at all times

Implement routine systems for cleaning, ordering/purchasing, inventory control, waste control, 

Conduct staff meetings / attend department head meetings as required

Daily review of sales and labour cost reports, and adjust costs according to sales activities 

Prepare monthly operation forecast, conduct monthly Inventory counts and report 

Achieve and exceed financial goals 

 

Who we are looking for:

An enthusiastic, passionate and result driven Chef / Kitchen Manager with proven experience in leading kitchen operations with high quality food preparation and safety standards. You have strong business acumen and ability to maximize food sales revenue, optimize labor/ food cost, while maintaining high customer satisfaction. You are excellent in time management and organizational skills, able to implement standards for kitchen cleanliness, inventory control, and supply order system. You are also a collaborative team player and personable manager and know how to build motivated, engaged and committed kitchen team.

3-4 years’ experience in a supervisory role in the hotel/restaurant industry 

Supervisory experience in a union environment is an asset

SK Food Safe Certificate

Red Seal Certification, preferably 

Knowledge of computers, point of sale and operational software systems

Able to stand for long periods of time


Some physical labour and heavy lifting is required

Professional communication skills, oral, and written

Ability to collaborate and cooperate with team members

Strong organization and leadership skills

Ability to prioritize and multitask 

Work well under pressure

Salary will be commensurate based on experience and education. Thank you to all applicants for their interest in this opportunity, only candidates selected for an interview will be contacted.

Taber, AB

Restaurant Server - Part-time

Location: Taber, AB

This position will include: ​

Demonstrating a thorough knowledge of all food and beverage menus items and their presentation; as well as, sides and choices associated with each item. 

Serving and ensuring guests meals are pleasant and enjoyable.

Clear and reset tables. 

Check tables for proper setting and supplies. 

When necessary, take room service orders, set up the trays and deliver the orders. If necessary, remove/return dishes/room service trays from hallways. 

Handle financial transactions within the restaurant during his or her shift. 

Provide a reconciliation of cash, charges and floats throughout the shift 

Keep work area stocked, organized and clean at all times. 

Respond to guest concerns and complaints quickly and efficiently. 

Ensure work areas and equipment are kept functional and orderly at all times, reporting any deficiencies as necessary. 

Perform any other job-related duties assigned by the supervisor.


 

Who we are looking for:

Must have well-groomed appearance at all times

Ability to work cooperatively

Must have physical stamina to maintain a rigorous pace of work

Must know how to operate and perform routine maintenance on equipment located in the restaurant

Apply safe work practices where established

Evening and weekend work is required

Must be able to stand for long periods of time

Must abide by the dress code standards

Some physical labour and heavy lifting is required

Must be able to perform efficiently under pressure and within time restraints

Must be honest and trustworthy

 

Skill Requirements:

Excellent written and oral communication skills

Excellent organizational skills

Must have the ability to handle and solve customer related concerns and complaints and report to supervisor as necessary

 

Knowledge and Training:

Complete familiarity with operation of POS systems


Knowledge of WHMIS program

Responsible liquor service certificate / training (ProServe)

Industry Experience:

Minimum one-year previous experience in a similar position

This position will include: ​

Demonstrating a thorough knowledge of all food and beverage menus items and their presentation; as well as, sides and choices associated with each item. 

Serving and ensuring guests meals are pleasant and enjoyable.

Clear and reset tables. 

Check tables for proper setting and supplies. 

When necessary, take room service orders, set up the trays and deliver the orders. If necessary, remove/return dishes/room service trays from hallways. 

Handle financial transactions within the restaurant during his or her shift. 

Provide a reconciliation of cash, charges and floats throughout the shift 

Keep work area stocked, organized and clean at all times. 

Respond to guest concerns and complaints quickly and efficiently. 

Ensure work areas and equipment are kept functional and orderly at all times, reporting any deficiencies as necessary. 

Perform any other job-related duties assigned by the supervisor.


 

Who we are looking for:

Must have well-groomed appearance at all times

Ability to work cooperatively

Must have physical stamina to maintain a rigorous pace of work

Must know how to operate and perform routine maintenance on equipment located in the restaurant

Apply safe work practices where established

Evening and weekend work is required

Must be able to stand for long periods of time

Must abide by the dress code standards

Some physical labour and heavy lifting is required

Must be able to perform efficiently under pressure and within time restraints

Must be honest and trustworthy

 

Skill Requirements:

Excellent written and oral communication skills

Excellent organizational skills

Must have the ability to handle and solve customer related concerns and complaints and report to supervisor as necessary

 

Knowledge and Training:

Complete familiarity with operation of POS systems


Knowledge of WHMIS program

Responsible liquor service certificate / training (ProServe)

Industry Experience:

Minimum one-year previous experience in a similar position