Why We Believe What We Believe
If you have ever stayed at a hotel, then you know that some of the most important aspects of your stay included a clean and comfortable room; good food served in a reasonable time; and warm, friendly hotel staff that made you feel welcomed. If they did their job properly, then you wanted to come back and stay at that hotel again and you probably even told your friends and family about how enjoyable your stay was.
The secret to making sure that good customer service happens time and time again starts with you, the employee, and us the company. We are committed to making sure that you are provided with great “internal customer service” so that you can provide great “external customer service” to our valued Guests who choose us over many other hotels and motels.
Cranbrook, BC
Cook - Full-time
This position will include:
Preparing food orders as quickly and efficiently as possible.
Keep work area stocked, organized and clean at all times
Ensure work areas and equipment are kept functional and orderly at all times, reporting any deficiencies as necessary.
Prepare and issue products requested by requisition for other departments.
Ensure fridges, freezers, storerooms and areas where food is stored are kept secure.
When beginning your shift, refer to the kitchen logbook and inquire about soup of the day, specials or functions and prepare accordingly.
Assist with receiving and proper storage of all deliveries.
Perform any other job-related duties assigned by the supervisor.
Who we are looking for:
Must have well-groomed appearance at all times
Ability to work cooperatively
Must know how to operate and perform routine maintenance on equipment located in the kitchen
Must have physical stamina to maintain a rigorous pace of work
Apply safe work practices where established
Shift and weekend work is required
Must be able to stand for long periods of time
Must abide by the dress code standards
Some physical labour and heavy lifting is required
Must be able to perform efficiently under pressure and within time restraints
Must be honest and trustworthy
Skill Requirements:
Excellent written and oral communication skills
Excellent organizational skills
Must have the ability to handle and solve customer related concerns and complaints and report to supervisor as necessary
Knowledge and Training:
Knowledge of WHMIS program
Food Safe Level I certificate is required
Industry Experience:
Minimum of 1-year previous experience in the food industry
Thank you to all applicants for their interest in this opportunity, only candidates selected for an interview will be contacted.
Housekeeper - Part-time
This position will include:
Maintaining a neat and clean home for visitors.
Taking part in laundry duties are required.
Washing floors of guest bathrooms, hallways, lobbies, and other assigned areas as required.
Dust and sanitize furniture and clean, polish and sanitize appliances.
Vacuum carpeting, area rugs, draperies, upholstered furniture.
Clean and sanitize washrooms, fixtures and surfaces.
Wash doors, windows, walls and bathroom ceilings.
Maintain all bedroom and bathroom linen and amenities.
Perform any other job-related duties assigned by the supervisor.
Who we are looking for:
Must have well-groomed appearance at all times
Ability to work cooperatively
Must know how to operate and perform routine maintenance on equipment located in the housekeeping department.
Must have physical stamina to maintain a rigorous pace of work
Apply safe work practices where established
Shift and weekend work is required
Must be able to stand for long periods of time
Must abide by the dress code standards
Some physical labour and heavy lifting is required
Must be able to perform efficiently under pressure and within time restraints
Must be honest and trustworthy
Skill Requirements:
Excellent written and oral communication skills
Excellent organizational skills
Must have the ability to handle and solve customer related concerns and complaints and report to supervisor as necessary
Knowledge and Training:
Knowledge of WHMIS program
Industry Experience:
Previous experience is not required.
Thank you to all applicants for their interest in this opportunity, only candidates selected for an interview will be contacted.
Lounge Server - Part-time
This position will include:
Demonstrating a thorough knowledge of all food and beverage menus items and their presentation; as well as, sides and choices associated with each item.
Mix and serve beverages per hotel standards.
Clear and reset tables.
Check tables for proper setting and supplies.
When necessary, take room service orders, set up the trays and deliver the orders. If necessary, remove/return dishes/room service trays from hallways.
Handle financial transactions within the lounge during his or her shift.
Provide a reconciliation of cash, charges and floats throughout the shift
Keep work area stocked, organized and clean at all times.
Respond to guest concerns and complaints quickly and efficiently.
Ensure work areas and equipment are kept functional and orderly at all times, reporting any deficiencies as necessary.
Perform any other job-related duties assigned by the supervisor.
Responsible for daily product / inventory count and requisition requests for required product.
Who we are looking for:
Must have well-groomed appearance at all times
Ability to work cooperatively
Must have physical stamina to maintain a rigorous pace of work
Must know how to operate and perform routine maintenance on equipment located lounge
Apply safe work practices where established
Shift and weekend work is required
Must be able to stand for long periods of time
Must abide by the dress code standards
Some physical labour and heavy lifting is required
Must be able to perform efficiently under pressure and within time restraints
Must be honest and trustworthy
Skill Requirements:
Excellent written and oral communication skills
Excellent organizational skills
Must have the ability to handle and solve customer related concerns and complaints and report to supervisor as necessary
Knowledge and Training:
Thorough knowledge of provincial liquor regulations
Complete familiarity with operation of POS systems
Knowledge of WHMIS program
Responsible liquor service certificate / training
Industry Experience:
Minimum one year previous experience in a similar position
Thank you to all applicants for their interest in this opportunity, only candidates selected for an interview will be contacted.
High River, AB
Cook - Part-time
This position will include:
Preparing food orders as quickly and efficiently as possible.
Keep work area stocked, organized and clean at all times
Ensure work areas and equipment are kept functional and orderly at all times, reporting any deficiencies as necessary.
Prepare and issue products requested by requisition for other departments.
Ensure fridges, freezers, storerooms and areas where food is stored are kept secure.
When beginning your shift, refer to the kitchen logbook and inquire about soup of the day, specials or functions and prepare accordingly.
Assist with receiving and proper storage of all deliveries.
Perform any other job-related duties assigned by the supervisor.
Who we are looking for:
Must have well-groomed appearance at all times
Ability to work cooperatively
Must know how to operate and perform routine maintenance on equipment located in the kitchen
Must have physical stamina to maintain a rigorous pace of work
Apply safe work practices where established
Shift and weekend work is required
Must be able to stand for long periods of time
Must abide by the dress code standards
Some physical labour and heavy lifting is required
Must be able to perform efficiently under pressure and within time restraints
Must be honest and trustworthy
Skill Requirements:
Excellent written and oral communication skills
Excellent organizational skills
Must have the ability to handle and solve customer related concerns and complaints and report to supervisor as necessary
Knowledge and Training:
Knowledge of WHMIS program
Food Safe Level I certificate is required
Industry Experience:
Minimum of 1-year previous experience in the food industry
Thank you to all applicants for their interest in this opportunity, only candidates selected for an interview will be contacted.
Head Chef/Kitchen Manager - Full-time
This position will include:
Food purchasing, receiving and storing as per hotel standards.
Ensuring that quality of all food prepared at all times and constantly checking for taste, temperature, and visual appeal.
Ensuring any guest concerns and complaints are resolved quickly and efficiently.
Making daily inspections of all fridges, freezers and food storerooms, to ensure proper management, rotation and dating of all products.
Ensuring work areas are stocked, organized and cleaned at all times. Planning daily features.
Record food inventory.
Maintain awareness of all fire safety regulation.
Hire, train and supervise all kitchen staff and provide effective ongoing training.
Coordinate daily activities and schedules of all department staff.
Conduct regular department staff meetings.
Participate in the annual budget process to ensure financial objectives are met for the Food & Beverage Division.
Who we are looking for:
A hardworking, knowledgeable and proactive professional with at least two years of kitchen supervisory experience.
Preference will be given to candidates with Red Seal Certification or equivalent.
Must be passionate about the food service industry and current with the latest provincial and federation regulations and industry trends.
A hands-on and detail-oriented manager who believes in leading by example, and is always willing to jump in and help whenever required. Evening and weekend work will be required.
Salary will be commensurate based on experience and education. Thank you to all applicants for their interest in this opportunity, only candidates selected for an interview will be contacted.
Front Desk Attendant - Part-time
This position will include:
Answering and directing all calls appropriately and efficiently
Process and confirm room reservations
Greet, register and assign rooms to arriving guests
Present statement of charges to departing guests and receive payment for services
Respond to guest’s questions or concerns
Ensure work areas and equipment are kept functional and orderly at all times.
Who we are looking for:
A hardworking, positive and proactive individual
Ability to work cooperatively
Shift and weekend work is required
Must be well groomed and willing to wear a uniform as per the hotel dress code standards.
Must abide by the dress code standards
Must be honest and trustworthy
Skill Requirements:
Excellent written and oral communication skills
Excellent organizational skills
Excellent telephone skills
Must have the ability to handle and solve customer related concerns and complaints and report to supervisor as necessary
Knowledge and Training:
Knowledge of clerical and basic accounting procedures.
Aware of POS systems and basic computer operations.
Industry Experience:
No previous experience is not required.
Thank you to all applicants for their interest in this opportunity, only candidates selected for an interview will be contacted.
Housekeeper - Part-time
This position will include:
Maintaining a neat and clean home for visitors.
Taking part in laundry duties are required.
Washing floors of guest bathrooms, hallways, lobbies, and other assigned areas as required.
Dust and sanitize furniture and clean, polish and sanitize appliances.
Vacuum carpeting, area rugs, draperies, upholstered furniture.
Clean and sanitize washrooms, fixtures and surfaces.
Wash doors, windows, walls and bathroom ceilings.
Maintain all bedroom and bathroom linen and amenities.
Perform any other job-related duties assigned by the supervisor.
Who we are looking for:
Must have well-groomed appearance at all times
Ability to work cooperatively
Must know how to operate and perform routine maintenance on equipment located in the housekeeping department.
Must have physical stamina to maintain a rigorous pace of work
Apply safe work practices where established
Shift and weekend work is required
Must be able to stand for long periods of time
Must abide by the dress code standards
Some physical labour and heavy lifting is required
Must be able to perform efficiently under pressure and within time restraints
Must be honest and trustworthy
Skill Requirements:
Excellent written and oral communication skills
Excellent organizational skills
Must have the ability to handle and solve customer related concerns and complaints and report to supervisor as necessary
Knowledge and Training:
Knowledge of WHMIS program
Industry Experience:
Previous experience is not required.
Thank you to all applicants for their interest in this opportunity, only candidates selected for an interview will be contacted.
Moose Jaw, SK
Lounge Server - Part-time
This position will include:
Demonstrating a thorough knowledge of all food and beverage menus items and their presentation; as well as, sides and choices associated with each item.
Mix and serve beverages per hotel standards.
Clear and reset tables.
Check tables for proper setting and supplies.
Provide a reconciliation of cash, charges and floats throughout the shift
Keep work area stocked, organized and clean at all times.
Respond to customer concerns and complaints quickly and efficiently.
Ensure work areas and equipment are kept functional and orderly at all times, reporting any deficiencies as necessary.
Perform any other job-related duties assigned by the supervisor.
Responsible for daily product/ inventory count and requisition requests for required product.
Who we are looking for:
Must have well-groomed appearance at all times
Ability to work cooperatively
Must have physical stamina to maintain a rigorous pace of work
Shift and weekend work is required
Must be able to stand for long periods of time
Must abide by the dress code standards
Some physical labour and heavy lifting is required
Must be able to perform efficiently under pressure and within time restraints
Must be honest and trustworthy
Willingness to succeed and be a part of a team
Skill Requirements:
Excellent written and oral communication & organizational skills
Outgoing and enthusiastic
Customer service orientated
Knowledge and Training:
Thorough knowledge of provincial liquor regulations
Complete familiarity with operation of POS systems
Knowledge of WHMIS program
Serve it Right Required
VLT knowledge preferred but not required
Industry Experience:
Minimum one year previous experience in a similar position
Thank you to all applicants for their interest in this opportunity, only candidates selected for an interview will be contacted.
Pincher Creek, AB
Restaurant Server - Part-time
This position will include:
Demonstrating a thorough knowledge of all food and beverage menus items and their presentation; as well as, sides and choices associated with each item.
Serving and ensuring guests meals are pleasant and enjoyable
Clear and reset tables.
Check tables for proper setting and supplies.
When necessary, take room service orders, set up the trays and deliver the orders. If necessary, remove/return dishes/room service trays from hallways.
Handle financial transactions within the restaurant during his or her shift.
Provide a reconciliation of cash, charges and floats throughout the shift
Keep work area stocked, organized and clean at all times.
Respond to guest concerns and complaints quickly and efficiently.
Ensure work areas and equipment are kept functional and orderly at all times, reporting any deficiencies as necessary.
Perform any other job-related duties assigned by the supervisor.
Who we are looking for:
Must have well-groomed appearance at all times
Ability to work cooperatively
Must have physical stamina to maintain a rigorous pace of work
Must know how to operate and perform routine maintenance on equipment located in the restaurant
Apply safe work practices where established
Shift and weekend work is required
Must be able to stand for long periods of time
Must abide by the dress code standards
Some physical labour and heavy lifting is required
Must be able to perform efficiently under pressure and within time restraints
Must be honest and trustworthy
Skill Requirements:
Excellent written and oral communication skills
Excellent organizational skills
Must have the ability to handle and solve customer related concerns and complaints and report to supervisor as necessary
Knowledge and Training:
Complete familiarity with operation of POS systems
Knowledge of WHMIS program
Responsible liquor service certificate / training (ProServe)
Industry Experience:
Minimum one year previous experience in a similar position
Thank you to all applicants for their interest in this opportunity, only candidates selected for an interview will be contacted.
Cook - Part-time
This position will include:
Preparing food orders as quickly and efficiently as possible.
Keep work area stocked, organized and clean at all times
Ensure work areas and equipment are kept functional and orderly at all times, reporting any deficiencies as necessary.
Prepare and issue products requested by requisition for other departments.
Ensure fridges, freezers, storerooms and areas where food is stored are kept secure.
When beginning your shift, refer to the kitchen logbook and inquire about soup of the day, specials or functions and prepare accordingly.
Assist with receiving and proper storage of all deliveries.
Perform any other job-related duties assigned by the supervisor.
Who we are looking for:
Must have well-groomed appearance at all times
Ability to work cooperatively
Must know how to operate and perform routine maintenance on equipment located in the kitchen
Must have physical stamina to maintain a rigorous pace of work
Apply safe work practices where established
Shift and weekend work is required
Must be able to stand for long periods of time
Must abide by the dress code standards
Some physical labour and heavy lifting is required
Must be able to perform efficiently under pressure and within time restraints
Must be honest and trustworthy
Skill Requirements:
Excellent written and oral communication skills
Excellent organizational skills
Must have the ability to handle and solve customer related concerns and complaints and report to supervisor as necessary
Knowledge and Training:
Knowledge of WHMIS program
Food Safe Level I certificate is required
Thank you to all applicants for their interest in this opportunity, only candidates selected for an interview will be contacted.
Saskatoon, SK
Food & Beverage Server - Part-time
This position will include:
Demonstrating a thorough knowledge of all food and beverage menus items and their presentation; as well as, sides and choices associated with each item.
Serving and ensuring guests meals are pleasant and enjoyable
Clear and reset tables.
Check tables for proper setting and supplies.
When necessary, take room service orders, set up the trays and deliver the orders. If necessary, remove/return dishes/room service trays from hallways.
Handle financial transactions within the restaurant during his or her shift.
Provide a reconciliation of cash, charges and floats throughout the shift
Keep work area stocked, organized and clean at all times.
Respond to guest concerns and complaints quickly and efficiently.
Ensure work areas and equipment are kept functional and orderly at all times, reporting any deficiencies as necessary.
Perform any other job-related duties assigned by the supervisor.
Who we are looking for:
Must have well-groomed appearance at all times
Ability to work cooperatively
Must have physical stamina to maintain a rigorous pace of work
Must know how to operate and perform routine maintenance on equipment located in the restaurant
Apply safe work practices where established
Shift and weekend work is required
Must be able to stand for long periods of time
Must abide by the dress code standards
Some physical labour and heavy lifting is required
Must be able to perform efficiently under pressure and within time restraints
Must be honest and trustworthy
Skill Requirements:
Excellent written and oral communication skills
Excellent organizational skills
Must have the ability to handle and solve customer related concerns and complaints and report to supervisor as necessary
Knowledge and Training:
Complete familiarity with operation of POS systems
Knowledge of WHMIS program
Responsible liquor service certificate / training (ProServe)
Industry Experience:
Minimum one year previous experience in a similar position
Thank you to all applicants for their interest in this opportunity, only candidates selected for an interview will be contacted.
Food & Beverage Manager - Full-time
This position will include:
Hire, train and supervise all restaurant staff and provide effective ongoing training for all new and existing staff.
Conduct performance evaluations of department staff.
Respond to guest concerns and complaints quickly and efficiently.
Coordinate daily activities and schedules of all department staff.
Coordinating weekly functions with our Chef/Kitchen Manager
Ensure all new employees are properly orientated.
Keep work area stocked, organized and clean at all times.
Ensure work areas and equipment are kept functional and orderly at all times, reporting any deficiencies as necessary.
Balancing and reconciling the VLTS.
Managing special event contracts and confirmation sheets and following-up with client.
Who we are looking for:
Shift and weekend work is required
Must be able to stand for long periods of time
Must wear a uniform
Some physical labor and heavy lifting is required
Must be able to perform efficiently under pressure and within time restraints
Must be honest and trustworthy
Must maintain well-groomed appearance at all times
Must know how to operate and perform routine maintenance on equipment located in the department
Must have physical stamina to maintain a rigorous pace of work
Food and Beverage Server Certification may be required
Food safe certificate may be required
Apply safe work practices where established
Skill Requirements:
Excellent written and oral communication skills
Excellent organizational skills
Excellent supervisory skills
Knowledge of basic computer operation
Knowledge and Training:
Extensive knowledge of provincial labor standards regulations and WCB regualtions
Knowledge of WHMIS program
Knowledge of provincial liquor regulations
Training and Evaluation techniques
Short and Long Term Planning
Guest Relations
Team Development techniques
Policy and Procedure Implementation
Delegation
Staff Coordination
Problem Solving
Discipline Maintenance and Conflict Resolution
Cost Control
Industry Experience:
A minimum of two years experience as a food and beverage server is required.
Thank you to all applicants for their interest in this opportunity, only candidates selected for an interview will be contacted.