Why We Believe What We Believe
If you have ever stayed at a hotel, then you know that some of the most important aspects of your stay included a clean and comfortable room; good food served in a reasonable time; and warm, friendly hotel staff that made you feel welcomed. If they did their job properly, then you wanted to come back and stay at that hotel again and you probably even told your friends and family about how enjoyable your stay was.
The secret to making sure that good customer service happens time and time again starts with you, the employee, and us the company. We are committed to making sure that you are provided with great “internal customer service” so that you can provide great “external customer service” to our valued Guests who choose us over many other hotels and motels.
Pincher Creek, AB
Restaurant Server - Part-time
This position will include:
Demonstrating a thorough knowledge of all food and beverage menus items and their presentation; as well as, sides and choices associated with each item.
Serving and ensuring guests meals are pleasant and enjoyable
Clear and reset tables.
Check tables for proper setting and supplies.
When necessary, take room service orders, set up the trays and deliver the orders. If necessary, remove/return dishes/room service trays from hallways.
Handle financial transactions within the restaurant during his or her shift.
Provide a reconciliation of cash, charges and floats throughout the shift
Keep work area stocked, organized and clean at all times.
Respond to guest concerns and complaints quickly and efficiently.
Ensure work areas and equipment are kept functional and orderly at all times, reporting any deficiencies as necessary.
Perform any other job-related duties assigned by the supervisor.
Who we are looking for:
Must have well-groomed appearance at all times
Ability to work cooperatively
Must have physical stamina to maintain a rigorous pace of work
Must know how to operate and perform routine maintenance on equipment located in the restaurant
Apply safe work practices where established
Shift and weekend work is required
Must be able to stand for long periods of time
Must abide by the dress code standards
Some physical labour and heavy lifting is required
Must be able to perform efficiently under pressure and within time restraints
Must be honest and trustworthy
Skill Requirements:
Excellent written and oral communication skills
Excellent organizational skills
Must have the ability to handle and solve customer related concerns and complaints and report to supervisor as necessary
Knowledge and Training:
Complete familiarity with operation of POS systems
Knowledge of WHMIS program
Responsible liquor service certificate / training (ProServe)
Industry Experience:
Minimum one year previous experience in a similar position
Thank you to all applicants for their interest in this opportunity, only candidates selected for an interview will be contacted.
Cook - Part-time
This position will include:
Preparing food orders as quickly and efficiently as possible.
Keep work area stocked, organized and clean at all times
Ensure work areas and equipment are kept functional and orderly at all times, reporting any deficiencies as necessary.
Prepare and issue products requested by requisition for other departments.
Ensure fridges, freezers, storerooms and areas where food is stored are kept secure.
When beginning your shift, refer to the kitchen logbook and inquire about soup of the day, specials or functions and prepare accordingly.
Assist with receiving and proper storage of all deliveries.
Perform any other job-related duties assigned by the supervisor.
Who we are looking for:
Must have well-groomed appearance at all times
Ability to work cooperatively
Must know how to operate and perform routine maintenance on equipment located in the kitchen
Must have physical stamina to maintain a rigorous pace of work
Apply safe work practices where established
Shift and weekend work is required
Must be able to stand for long periods of time
Must abide by the dress code standards
Some physical labour and heavy lifting is required
Must be able to perform efficiently under pressure and within time restraints
Must be honest and trustworthy
Skill Requirements:
Excellent written and oral communication skills
Excellent organizational skills
Must have the ability to handle and solve customer related concerns and complaints and report to supervisor as necessary
Knowledge and Training:
Knowledge of WHMIS program
Food Safe Level I certificate is required
Thank you to all applicants for their interest in this opportunity, only candidates selected for an interview will be contacted.
Kitchen Helper - full-time or part-time
The Heritage Inn Hotel & Convention Centre, Pincher Creek, Alberta is looking for permanent full-time/part time kitchen helpers to start immediately.
Terms of Employment:
On Call, Shift, Overtime, Weekend, Day, Evening
Salary: $15.00/hour
Benefits: Meal allowance and discounts
Skill Requirements:
Experience: No experience required
Education: Not required
Duties Include: Prepare, heat and finish simple food items, Serve customers at counters or buffet tables, Use manual and electrical appliances to clean, peel, slice and trim foodstuffs, Portion and wrap foods, Package take-out food, Stock refrigerators and salad bars, Keep records of the quantities of food used, Wash, peel and cut vegetables and fruit, Clean and sanitize kitchen including work surfaces, cupboards, storage areas, appliances and equipment, Receive, unpack and store supplies in refrigerators, freezers, cupboards and other storage areas, Remove kitchen garbage and trash, Handle and store cleaning products, Sweep and mop floors
Work Setting: Restaurant, Hotel
Work Location Information: Rural community
Languages: English
How to apply:
Attn: General Manager
By Mail: 919 Waterton Avenue, Hwy #6, Box 399, Pincher Creek, Alberta T0K 1W0
In Person between 9:00 and 17:00: 919 Waterton Avenue, Hwy #6, Pincher Creek, Alberta
Telephone number: (403) 627-5000
By Fax: (403) 627-3936
Or by clicking the "Apply Now" button below
Front Desk Attendant - Part-time
This position will include:
Answering and directing all calls appropriately and efficiently
Process and confirm room reservations
Greet, register and assign rooms to arriving guests
Present statement of charges to departing guests and receive payment for services
Respond to guest’s questions or concerns
Ensure work areas and equipment are kept functional and orderly at all times.
Who we are looking for:
A hardworking, positive and proactive individual
Ability to work cooperatively
Shift and weekend work is required
Must be well groomed and willing to wear a uniform as per the hotel dress code standards.
Must abide by the dress code standards
Must be honest and trustworthy
Skill Requirements:
Excellent written and oral communication skills
Excellent organizational skills
Excellent telephone skills
Must have the ability to handle and solve customer related concerns and complaints and report to supervisor as necessary
Knowledge and Training:
Knowledge of clerical and basic accounting procedures.
Aware of POS systems and basic computer operations.
Industry Experience:
No previous experience is not required.
Thank you to all applicants for their interest in this opportunity, only candidates selected for an interview will be contacted.
Saskatoon, SK
Food & Beverage Server - Part-time
This position will include:
Demonstrating a thorough knowledge of all food and beverage menus items and their presentation; as well as, sides and choices associated with each item.
Mix and serve beverages per hotel standards.
Assist with banquet functions when needed.
Serving and ensuring guests meals are pleasant and enjoyable.
Clear and reset tables.
Check tables for proper setting and supplies.
When necessary, take room service orders, set up the trays and deliver the orders. If necessary, remove/return dishes/room service trays from hallways.
Handle financial transactions within the restaurant during his or her shift.
Provide a reconciliation of cash, charges and floats throughout the shift
Keep work area stocked, organized and clean at all times.
Respond to guest concerns and complaints quickly and efficiently.
Ensure work areas and equipment are kept functional and orderly at all times, reporting any deficiencies as necessary.
Perform any other job-related duties assigned by the supervisor.
Who we are looking for:
Must have well-groomed appearance at all times
Ability to work cooperatively
Must have physical stamina to maintain a rigorous pace of work
Must know how to operate and perform routine maintenance on equipment located in the restaurant
Apply safe work practices where established
Evening and weekend work is required
Must be able to stand for long periods of time
Must abide by the dress code standards
Some physical labour and heavy lifting is required
Must be able to perform efficiently under pressure and within time restraints
Must be honest and trustworthy
Skill Requirements:
Excellent written and oral communication skills
Excellent organizational skills
Must have the ability to handle and solve customer related concerns and complaints and report to supervisor as necessary
Knowledge and Training:
Thorough knowledge of provincial liquor regulations
Complete familiarity with operation of POS systems
Knowledge of WHMIS program
Responsible liquor service certificate / training (ProServe)
Industry Experience:
Minimum one-year previous experience in a similar position
Front Desk Attendant - Part-time
This position will include:
Answering and directing all calls appropriately and efficiently
Process and confirm room reservations
Greet, register and assign rooms to arriving guests
Present statement of charges to departing guests and receive payment for services
Respond to guest’s questions or concerns
Ensure work areas and equipment are kept functional and orderly at all times.
Who we are looking for:
A hardworking, positive and proactive individual
Ability to work cooperatively
Shift and weekend work is required
Must be well groomed and willing to wear a uniform as per the hotel dress code standards.
Must abide by the dress code standards
Must be honest and trustworthy
Skill Requirements:
Excellent written and oral communication skills
Excellent organizational skills
Excellent telephone skills
Must have the ability to handle and solve customer related concerns and complaints and report to supervisor as necessary
Knowledge and Training:
Knowledge of clerical and basic accounting procedures.
Aware of POS systems and basic computer operations.
Industry Experience:
No previous experience is not required.
Thank you to all applicants for their interest in this opportunity, only candidates selected for an interview will be contacted.
Chef/Kitchen Manager - Full-time
This position will include:
Apply effective staff management: hire, train, evaluate staff
Plan and create scheduling for as per operation needs
Work on the line during service hours
Implement safety standards, knowledgeable on WCB, federal and provincial fire and safety regulations
Develop menu items and pricings, create new recipes
Create periodic food and drink specials
Keep informed on all current food and beverage pricing, market fluctuations, and supplier promotions and specials
Ensure high quality food preparation that are consistent for taste, temperature and visual appeal to maintain high customer satisfaction level at all times
Implement routine systems for cleaning, ordering/purchasing, inventory control, waste control,
Conduct staff meetings / attend department head meetings as required
Daily review of sales and labour cost reports, and adjust costs according to sales activities
Prepare monthly operation forecast, conduct monthly Inventory counts and report
Achieve and exceed financial goals
Who we are looking for:
An enthusiastic, passionate and result driven Chef / Kitchen Manager with proven experience in leading kitchen operations with high quality food preparation and safety standards. You have strong business acumen and ability to maximize food sales revenue, optimize labor/ food cost, while maintaining high customer satisfaction. You are excellent in time management and organizational skills, able to implement standards for kitchen cleanliness, inventory control, and supply order system. You are also a collaborative team player and personable manager and know how to build motivated, engaged and committed kitchen team.
3-4 years’ experience in a supervisory role in the hotel/restaurant industry
Supervisory experience in a union environment is an asset
SK Food Safe Certificate
Red Seal Certification, preferably
Knowledge of computers, point of sale and operational software systems
Able to stand for long periods of time
Some physical labour and heavy lifting is required
Professional communication skills, oral, and written
Ability to collaborate and cooperate with team members
Strong organization and leadership skills
Ability to prioritize and multitask
Work well under pressure
Salary will be commensurate based on experience and education. Thank you to all applicants for their interest in this opportunity, only candidates selected for an interview will be contacted.
Taber, AB
Restaurant Server - Part-time
This position will include:
Demonstrating a thorough knowledge of all food and beverage menus items and their presentation; as well as, sides and choices associated with each item.
Serving and ensuring guests meals are pleasant and enjoyable.
Clear and reset tables.
Check tables for proper setting and supplies.
When necessary, take room service orders, set up the trays and deliver the orders. If necessary, remove/return dishes/room service trays from hallways.
Handle financial transactions within the restaurant during his or her shift.
Provide a reconciliation of cash, charges and floats throughout the shift
Keep work area stocked, organized and clean at all times.
Respond to guest concerns and complaints quickly and efficiently.
Ensure work areas and equipment are kept functional and orderly at all times, reporting any deficiencies as necessary.
Perform any other job-related duties assigned by the supervisor.
Who we are looking for:
Must have well-groomed appearance at all times
Ability to work cooperatively
Must have physical stamina to maintain a rigorous pace of work
Must know how to operate and perform routine maintenance on equipment located in the restaurant
Apply safe work practices where established
Evening and weekend work is required
Must be able to stand for long periods of time
Must abide by the dress code standards
Some physical labour and heavy lifting is required
Must be able to perform efficiently under pressure and within time restraints
Must be honest and trustworthy
Skill Requirements:
Excellent written and oral communication skills
Excellent organizational skills
Must have the ability to handle and solve customer related concerns and complaints and report to supervisor as necessary
Knowledge and Training:
Complete familiarity with operation of POS systems
Knowledge of WHMIS program
Responsible liquor service certificate / training (ProServe)
Industry Experience:
Minimum one-year previous experience in a similar position
This position will include:
Demonstrating a thorough knowledge of all food and beverage menus items and their presentation; as well as, sides and choices associated with each item.
Serving and ensuring guests meals are pleasant and enjoyable.
Clear and reset tables.
Check tables for proper setting and supplies.
When necessary, take room service orders, set up the trays and deliver the orders. If necessary, remove/return dishes/room service trays from hallways.
Handle financial transactions within the restaurant during his or her shift.
Provide a reconciliation of cash, charges and floats throughout the shift
Keep work area stocked, organized and clean at all times.
Respond to guest concerns and complaints quickly and efficiently.
Ensure work areas and equipment are kept functional and orderly at all times, reporting any deficiencies as necessary.
Perform any other job-related duties assigned by the supervisor.
Who we are looking for:
Must have well-groomed appearance at all times
Ability to work cooperatively
Must have physical stamina to maintain a rigorous pace of work
Must know how to operate and perform routine maintenance on equipment located in the restaurant
Apply safe work practices where established
Evening and weekend work is required
Must be able to stand for long periods of time
Must abide by the dress code standards
Some physical labour and heavy lifting is required
Must be able to perform efficiently under pressure and within time restraints
Must be honest and trustworthy
Skill Requirements:
Excellent written and oral communication skills
Excellent organizational skills
Must have the ability to handle and solve customer related concerns and complaints and report to supervisor as necessary
Knowledge and Training:
Complete familiarity with operation of POS systems
Knowledge of WHMIS program
Responsible liquor service certificate / training (ProServe)
Industry Experience:
Minimum one-year previous experience in a similar position