Why We Believe What We Believe
If you have ever stayed at a hotel, then you know that some of the most important aspects of your stay included a clean and comfortable room; good food served in a reasonable time; and warm, friendly hotel staff that made you feel welcomed. If they did their job properly, then you wanted to come back and stay at that hotel again and you probably even told your friends and family about how enjoyable your stay was.
The secret to making sure that good customer service happens time and time again starts with you, the employee, and us the company. We are committed to making sure that you are provided with great “internal customer service” so that you can provide great “external customer service” to our valued Guests who choose us over many other hotels and motels.
Brooks, AB - Convention Centre
SPIN - Bar Manager
The Heritage Inn Hotel & Convention Centre in Brooks, AB is currently seeking a full-time Bar Manager to oversee, direct, and manage our on-site nightclub and staff.
This position will include:
Maintaining standards for responsible service and job performance as outlined and adhere to all Provincial Liquor & Gaming Act Regulations.
Managing human resources for the pub including recruitment, training and scheduling of staff, orientations, performance evaluations, and conducting regular staff meetings.
Ensuring financial integrity of the operation through monitoring of product inventories, staff labour, cost control and proper cash handling procedures.
Conducting regular inspections of the operation.
Creating a Monthly Promotion Schedule including projecting sales, cost and expenses of proposed promotions.
Ensuring that events, promotions, specials etc. are communicated to all staff & promoted by the DJ on a regular basis throughout each evening to enhance the optimal performance and sales of the beverage room.
Resolving any customer concerns and complaints quickly and efficiently.
Keeping work area stocked, organized and clean at all times
Ensuring work areas and equipment are kept functional and orderly at all times
Participating in annual budget process to ensure financial objectives are met.
Assisting with hotel operations and special events when required.
Performing any other job related duties as assigned by the General Manager.
Who we are looking for:
A hardworking, knowledgeable and proactive management professional with at least two years of food and beverage experience.
Must be passionate about the hospitality industry and stay current with the latest provincial and federation regulations and industry trends.
A hands-on and detail-oriented manager who believes in leading by example, and is always willing to jump in and help whenever required. Evening and weekend work will be required.
Must hold valid ProServe certificate
Familiarity with operation of POS systems an asset
Does this sound like you? We encourage all qualified applicants to apply using the "Apply Now" link below.
Salary will be commensurate based on experience and education. Thank you to all applicants for their interest in this opportunity, only candidates selected for an interview will be contacted.
Cranbrook, BC
Housekeeper
The Heritage Inn Hotel & Convention Centre in Cranbrook, B.C. is currently seeking a part-time Housekeeper to join our team.
This position will include:
Laundry duties as required
Washing floors of guest bathrooms, hallways, lobbies and other assigned areas
Dusting and sanitizing furniture and cleaning, polishing and sanitizing appliances
Vacuuming carpeting, area rugs, draperies, upholstered furniture and occasionally ceilings and vents
Cleaning and sanitizing washrooms, fixtures and surfaces
Washing doors, windows, walls and bathroom ceilings
Maintaining all bedroom and bathroom linen and amenities
Who we are looking for:
A hardworking, positive and proactive individual.
Always willing to jump in and help whenever required.
Weekend and evening work will be required.
Must be able to start immediately.
Does this sound like you? We encourage all qualified applicants to apply by email at jobs@heritageinn.net or in-person at 803 Cranbrook Street North.
Thank you to all applicants for their interest in this opportunity, only candidates selected for an interview will be contacted.
Laundry Attendant
The Heritage Inn Hotel & Convention Centre Cranbrook is currently seeking a full-time Laundry Attendant to join our team.
This position will include:
Collect laundry from rooms and linen carts.
Wash, dry, fold and properly store all linen for all departments.
Ensure all linen is free from stains and damage before storing for reuse.
Safely change chemicals as needed for the washers, following all WHIMS standards and report deficiencies and inconsistencies of product consumption and effectiveness.
Perform routine daily maintenance of laundry equipment. (i.e. lint traps in dryers, dust in vents)
Perform any other job related duties as assigned by the Housekeeping Manager/Supervisor.
Who we are looking for:
A hardworking, knowledgeable and proactive individual.
Always willing to jump in and help whenever required.
Evening and weekend work may be required.
Must be able to perform efficiently under pressure and within time restraints
Must be able to start immediately.
Does this sound like you? We encourage all qualified applicants to apply by email at jobs@heritageinn.net or in-person at the Heritage Inn Hotel & Convention Centre Cranbrook (803 Cranbrook Street North).
Thank you to all applicants for their interest in this opportunity, only candidates selected for an interview will be contacted.
Pincher Creek, AB
Chef/Kitchen Manager
The Heritage Inn Hotel & Convention Centre in Pincher Creek, AB is currently seeking a full-time Chef/Kitchen Manager to oversee, direct, and manage kitchen operations for our on-site Restaurant, Lounge, and Banquet departments and staff.
This position will include:
Food purchasing, receiving and storing as per hotel standards
Ensuring that quality of all food prepared at all times and constantly checking for taste, temperature, and visual appeal.
Ensuring any guest concerns and complaints are resolved quickly and efficiently.
Making daily inspections of all fridges, freezers and food storerooms, to ensure proper management, rotation and dating of all products.
Ensuring work areas are stocked, organized and cleaned at all times
Planning daily features
Record food inventory
Maintain awareness of all fire safety regulation
Hire, train and supervise all kitchen staff and provide effective ongoing training
Conduct regular department staff meetings
Participate in the annual budget process to ensure financial objectives are met for the Food & Beverage Division
Who we are looking for:
A hardworking, knowledgeable and proactive professional with at least two years of kitchen supervisory experience.
Preference will be given to candidates with Red Seal Certification or equivalent.
Must be passionate about the food service industry and current with the latest provincial and federation regulations and industry trends.
A hands-on and detail-oriented manager who believes in leading by example, and is always willing to jump in and help whenever required. Evening and weekend work will be required.
Does this sound like you? We encourage all qualified applicants to apply using the "Apply Now" link below.
Salary will be commensurate based on experience and education. Thank you to all applicants for their interest in this opportunity, only candidates selected for an interview will be contacted.