Careers

Why We Believe What We Believe

If you have ever stayed at a hotel, then you know that some of the most important aspects of your stay included a clean and comfortable room; good food served in a reasonable time; and warm, friendly hotel staff that made you feel welcomed.  If they did their job properly, then you wanted to come back and stay at that hotel again and you probably even told your friends and family about how enjoyable your stay was. 

The secret to making sure that good customer service happens time and time again starts with you, the employee, and us the company.  We are committed to making sure that you are provided with great  “internal customer service” so that you can provide great “external customer service” to our valued Guests who choose us over many other hotels and motels.


Cranbrook, BC

Maintenance Assistant/Janitor - Part-time

Location: Cranbrook, BC

This position will include:

Respond to guest concerns and complaints quickly and efficiently. 

Ensure that all maintenance requests are dealt with immediately. 

Ensure that all the interior and exterior areas of the hotel are kept clean and safe at all times. 

Pick up materials required to carry out repairs on the hotel equipment and buildings, with the General Manager’s approval. 

Ensure cleanliness and chemical upkeep of the pool and hot tub within Provincial Health and Safety regulations. 

Keep the maintenance shop organized and stocked with the minimum requirements of light bulbs, batteries and other basic maintenance items used on a regular basis. 

Keep boiler and electrical rooms clean, safe and unobstructed at all times. 

Keep all the hotel equipment in good and safe working order.

Periodically assist with janitorial duties such as sweeping and mopping all tiled and hard surfaced floor areas, vacuuming carpeting, door mats, draperies and upholstered furniture and wipe/wet wipe various surfaces and fixtures

Perform any other job-related duties as assigned by the Maintenance Manager. 

 

Who we are looking for

Must have physical stamina to maintain a rigorous pace of manual work 

Must have the ability to work cooperatively with all other hotel employees 

Must be available or have alternative contact in place on a 24-hour basis 

Shift and weekend work is required 

Must be able to stand for long periods of time


Must wear a uniform as per hotel standards


Some physical labour and heavy lifting is required


Must be able to perform efficiently under pressure and within time restraints 

Must be honest and trustworthy

Must maintain a well-groomed appearance at all times 

Apply safe work practices where applicable 

 

Skill Requirements: 

Must have the ability to safely operate a wide range of power and hand tools


Excellent written and oral communication skills


Excellent organizational skills


Must have the ability to handle and solve customer related concerns and complaints and report to management as necessary 

Knowledge and Training: 

Complete knowledge of WHMIS program


General knowledge of tourism industry and attractions in the immediate area 

May require knowledge of basic computer operation 

 

Industry Experience: 

A minimum of two years experience in maintenance related position. 

 

Thank you to all applicants for their interest in this opportunity, only candidates selected for an interview will be contacted.

Line Cook - Part-time

Location: Cranbrook, BC

This position will include:

Preparing food orders as quickly and efficiently as possible.

Keep work area stocked, organized and clean at all times

Ensure work areas and equipment are kept functional and orderly at all times, reporting any deficiencies as necessary.

Prepare and issue products requested by requisition for other departments.

Ensure fridges, freezers, storerooms and areas where food is stored are kept secure.

When beginning your shift, refer to the kitchen logbook and inquire about soup of the day, specials or functions and prepare accordingly.

Assist with receiving and proper storage of all deliveries.

Perform any other job-related duties assigned by the supervisor.

 

Who we are looking for:

Must have well-groomed appearance at all times

Ability to work cooperatively

Must know how to operate and perform routine maintenance on equipment located in the kitchen

Must have physical stamina to maintain a rigorous pace of work

Apply safe work practices where established

Shift; evening and weekend work is required

Must be able to stand for long periods of time

Must abide by the dress code standards

Some physical labour and heavy lifting is required

Must be able to perform efficiently under pressure and within time restraints

Must be honest and trustworthy

 

Skill Requirements:

Excellent written and oral communication skills

Excellent organizational skills

Must have the ability to handle and solve customer related concerns and complaints and report to supervisor as necessary

 

Knowledge and Training:

Knowledge of WHMIS program

Food Safe Level I certificate is required

 

Industry Experience:

Minimum of 1-year previous experience in the food industry

 

Thank you to all applicants for their interest in this opportunity, only candidates selected for an interview will be contacted.

High River, AB

Restaurant/Lounge Server - Part-time

Location: High River, AB

This position will include:

Demonstrating a thorough knowledge of all food and beverage menus items and their presentation; as well as, sides and choices associated with each item. 

Serving and ensuring guests meals are pleasant and enjoyable.

Clear and reset tables. 

Check tables for proper setting and supplies. 

When necessary, take room service orders, set up the trays and deliver the orders. If necessary, remove/return dishes/room service trays from hallways. 

Handle financial transactions within the restaurant during his or her shift. 

Provide a reconciliation of cash, charges and floats throughout the shift 

Keep work area stocked, organized and clean at all times. 

Respond to guest concerns and complaints quickly and efficiently. 

Ensure work areas and equipment are kept functional and orderly at all times, reporting any deficiencies as necessary. 

Perform any other job-related duties assigned by the supervisor.


 

Who we are looking for:

Must have well-groomed appearance at all times

Ability to work cooperatively

Must have physical stamina to maintain a rigorous pace of work

Must know how to operate and perform routine maintenance on equipment located in the restaurant

Apply safe work practices where established

Evening and weekend work is required

Must be able to stand for long periods of time

Must abide by the dress code standards

Some physical labour and heavy lifting is required

Must be able to perform efficiently under pressure and within time restraints

Must be honest and trustworthy

 

Skill Requirements:

Excellent written and oral communication skills

Excellent organizational skills

Must have the ability to handle and solve customer related concerns and complaints and report to supervisor as necessary

 

Knowledge and Training:

Complete familiarity with operation of POS systems


Knowledge of WHMIS program

Responsible liquor service certificate/training (ProServe)

 

Industry Experience:

Minimum one-year previous experience in a similar position

Pincher Creek, AB

Restaurant Server - Part-time

Location: Pincher Creek, AB

This position will include:

Demonstrating a thorough knowledge of all food and beverage menus items and their presentation; as well as, sides and choices associated with each item. 

Serving and ensuring guests meals are pleasant and enjoyable 

Clear and reset tables. 

Check tables for proper setting and supplies. 

When necessary, take room service orders, set up the trays and deliver the orders. If necessary, remove/return dishes/room service trays from hallways. 

Handle financial transactions within the restaurant during his or her shift. 

Provide a reconciliation of cash, charges and floats throughout the shift 

Keep work area stocked, organized and clean at all times. 

Respond to guest concerns and complaints quickly and efficiently. 

Ensure work areas and equipment are kept functional and orderly at all times, reporting any deficiencies as necessary. 

Perform any other job-related duties assigned by the supervisor.


 

Who we are looking for:

Must have well-groomed appearance at all times

Ability to work cooperatively

Must have physical stamina to maintain a rigorous pace of work

Must know how to operate and perform routine maintenance on equipment located in the restaurant

Apply safe work practices where established

Shift and weekend work is required

Must be able to stand for long periods of time

Must abide by the dress code standards

Some physical labour and heavy lifting is required

Must be able to perform efficiently under pressure and within time restraints

Must be honest and trustworthy

 

Skill Requirements:

Excellent written and oral communication skills

Excellent organizational skills

Must have the ability to handle and solve customer related concerns and complaints and report to supervisor as necessary

 

Knowledge and Training:

Complete familiarity with operation of POS systems


Knowledge of WHMIS program

Responsible liquor service certificate / training  (ProServe)

Industry Experience:

Minimum one year previous experience in a similar position

 

Thank you to all applicants for their interest in this opportunity, only candidates selected for an interview will be contacted.

Cook - Part-time

Location: Pincher Creek, AB

This position will include:

Preparing food orders as quickly and efficiently as possible.

Keep work area stocked, organized and clean at all times

Ensure work areas and equipment are kept functional and orderly at all times, reporting any deficiencies as necessary.

Prepare and issue products requested by requisition for other departments.

Ensure fridges, freezers, storerooms and areas where food is stored are kept secure.

When beginning your shift, refer to the kitchen logbook and inquire about soup of the day, specials or functions and prepare accordingly.

Assist with receiving and proper storage of all deliveries.

Perform any other job-related duties assigned by the supervisor.

 

Who we are looking for:

Must have well-groomed appearance at all times

Ability to work cooperatively

Must know how to operate and perform routine maintenance on equipment located in the kitchen

Must have physical stamina to maintain a rigorous pace of work

Apply safe work practices where established

Shift and weekend work is required

Must be able to stand for long periods of time

Must abide by the dress code standards

Some physical labour and heavy lifting is required

Must be able to perform efficiently under pressure and within time restraints

Must be honest and trustworthy

 

Skill Requirements:

Excellent written and oral communication skills

Excellent organizational skills

Must have the ability to handle and solve customer related concerns and complaints and report to supervisor as necessary

 

Knowledge and Training:

Knowledge of WHMIS program

Food Safe Level I certificate is required

 

Thank you to all applicants for their interest in this opportunity, only candidates selected for an interview will be contacted.

Kitchen Helper - full-time or part-time

Location: Pincher Creek, AB

The Heritage Inn Hotel & Convention Centre, Pincher Creek, Alberta is looking for permanent full-time/part time kitchen helpers to start immediately.

 

Terms of Employment: 

On Call, Shift, Overtime, Weekend, Day, Evening 

Salary: $15.00/hour

Benefits: Meal allowance and discounts​

Skill Requirements:

Experience: No experience required

Education: Not required​

Duties Include: Prepare, heat and finish simple food items, Serve customers at counters or buffet tables, Use manual and electrical appliances to clean, peel, slice and trim foodstuffs, Portion and wrap foods, Package take-out food, Stock refrigerators and salad bars, Keep records of the quantities of food used, Wash, peel and cut vegetables and fruit, Clean and sanitize kitchen including work surfaces, cupboards, storage areas, appliances and equipment, Receive, unpack and store supplies in refrigerators, freezers, cupboards and other storage areas, Remove kitchen garbage and trash, Handle and store cleaning products, Sweep and mop floors

Work Setting: Restaurant, Hotel

Work Location Information: Rural community

Languages: English

 

How to apply:

Attn: General Manager

By Mail: 919 Waterton Avenue, Hwy #6, Box 399, Pincher Creek, Alberta T0K 1W0

In Person between 9:00 and 17:00: 919 Waterton Avenue, Hwy #6, Pincher Creek, Alberta

Telephone number: (403) 627-5000

By Fax: (403) 627-3936

Or by clicking the "Apply Now" button below

Housekeeper - Part-time

Location: Pincher Creek, AB

This position will include:

Maintaining a neat and clean home for visitors.

Taking part in laundry duties are required.

Washing floors of guest bathrooms, hallways, lobbies, and other assigned areas as required.

Dust and sanitize furniture and clean, polish and sanitize appliances.

Vacuum carpeting, area rugs, draperies, upholstered furniture.

Clean and sanitize washrooms, fixtures and surfaces.

Wash doors, windows, walls and bathroom ceilings.

Maintain all bedroom and bathroom linen and amenities.

Perform any other job-related duties assigned by the supervisor.

 

Who we are looking for:

Must have well-groomed appearance at all times

Ability to work cooperatively

Must know how to operate and perform routine maintenance on equipment located in the housekeeping department.

Must have physical stamina to maintain a rigorous pace of work

Apply safe work practices where established

Shift and weekend work is required

Must be able to stand for long periods of time

Must abide by the dress code standards

Some physical labour and heavy lifting is required

Must be able to perform efficiently under pressure and within time restraints

Must be honest and trustworthy

 

Skill Requirements:

Excellent written and oral communication skills

Excellent organizational skills

Must have the ability to handle and solve customer related concerns and complaints and report to supervisor as necessary

 

Knowledge and Training:

Knowledge of WHMIS program

 

Industry Experience:

Previous experience is not required.

 

Thank you to all applicants for their interest in this opportunity, only candidates selected for an interview will be contacted.

Taber, AB

Line Cook - Part-time

Location: Taber, AB

This position will include:

Preparing food orders as quickly and efficiently as possible.

Keep work area stocked, organized and clean at all times

Ensure work areas and equipment are kept functional and orderly at all times, reporting any deficiencies as necessary.

Prepare and issue products requested by requisition for other departments.

Ensure fridges, freezers, storerooms and areas where food is stored are kept secure.

When beginning your shift, refer to the kitchen logbook and inquire about soup of the day, specials or functions and prepare accordingly.

Assist with receiving and proper storage of all deliveries.

Perform any other job-related duties assigned by the supervisor.

 

Who we are looking for:

Must have well-groomed appearance at all times

Ability to work cooperatively

Must know how to operate and perform routine maintenance on equipment located in the kitchen

Must have physical stamina to maintain a rigorous pace of work

Apply safe work practices where established

Shift and weekend work is required

Must be able to stand for long periods of time

Must abide by the dress code standards

Some physical labour and heavy lifting is required

Must be able to perform efficiently under pressure and within time restraints

Must be honest and trustworthy

 

Skill Requirements:

Excellent written and oral communication skills

Excellent organizational skills

Must have the ability to handle and solve customer related concerns and complaints and report to supervisor as necessary

 

Knowledge and Training:

Knowledge of WHMIS program

Food Safe Level I certificate is required

 

Industry Experience:

Minimum of 1-year previous experience in the food industry

 

Thank you to all applicants for their interest in this opportunity, only candidates selected for an interview will be contacted.