Careers

Why We Believe What We Believe

If you have ever stayed at a hotel, then you know that some of the most important aspects of your stay included a clean and comfortable room; good food served in a reasonable time; and warm, friendly hotel staff that made you feel welcomed.  If they did their job properly, then you wanted to come back and stay at that hotel again and you probably even told your friends and family about how enjoyable your stay was. 

The secret to making sure that good customer service happens time and time again starts with you, the employee, and us the company.  We are committed to making sure that you are provided with great  “internal customer service” so that you can provide great “external customer service” to our valued Guests who choose us over many other hotels and motels.


Cranbrook, BC

Maintenance Assistant/Janitor - Part-time

Location: Cranbrook, BC

This position will include:

Respond to guest concerns and complaints quickly and efficiently

Ensure that all maintenance requests are dealt with immediately

Ensure that all the interior and exterior areas of the hotel are kept clean and safe at all times

Pick up materials required to carry out repairs on the hotel equipment and buildings, with the General Manager’s approval

Ensure cleanliness and chemical upkeep of the pool and hot tub within Provincial Health and Safety regulations

Keep the maintenance shop organized and stocked with the minimum requirements of light bulbs, batteries and other basic maintenance items used on a regular basis

Keep boiler and electrical rooms clean, safe and unobstructed at all times

Keep all the hotel equipment in good and safe working order

Periodically assist with janitorial duties such as sweeping and mopping all tiled and hard surfaced floor areas, vacuuming carpeting, door mats, draperies and upholstered furniture and wipe/wet wipe various surfaces and fixtures

Perform any other job-related duties as assigned by the Maintenance Manager

 

Who we are looking for

Must have physical stamina to maintain a rigorous pace of manual work 

Must have the ability to work cooperatively with all other hotel employees 

Must be available or have alternative contact in place on a 24-hour basis 

Shift and weekend work is required 

Must be able to stand for long periods of time


Must wear a uniform as per hotel standards


Some physical labour and heavy lifting is required


Must be able to perform efficiently under pressure and within time restraints 

Must be honest and trustworthy

Must maintain a well-groomed appearance at all times 

Apply safe work practices where applicable 

 

Skill Requirements: 

Must have the ability to safely operate a wide range of power and hand tools


Excellent written and oral communication skills


Excellent organizational skills


Must have the ability to handle and solve customer related concerns and complaints and report to management as necessary 

Knowledge and Training: 

Complete knowledge of WHMIS program


General knowledge of tourism industry and attractions in the immediate area 

May require knowledge of basic computer operation 

 

Industry Experience: 

A minimum of two years experience in maintenance related position. 

 

Thank you to all applicants for their interest in this opportunity, only candidates selected for an interview will be contacted.

High River, AB

Front Desk Attendant - Part-time

Location: High River, AB

This position will include:

Answering and directing all calls appropriately and efficiently 

Process and confirm room reservations

Greet, register and assign rooms to arriving guests

Present statement of charges to departing guests and receive payment for services 

Respond to guest’s questions or concerns

Ensure work areas and equipment are kept functional and orderly at all times

 

Who we are looking for:

A hardworking, positive and proactive individual

Ability to work cooperatively

Morning, afternoon, evening and weekend shift work is required

Must be well groomed and willing to wear a uniform as per the hotel dress code standards

Must abide by the dress code standards

Must be honest and trustworthy

 

Skill Requirements:

Excellent written and oral communication skills

Excellent organizational skills

Excellent telephone skills

Must have the ability to handle and solve customer related concerns and complaints and report to supervisor as necessary

 

Knowledge and Training:

Knowledge of clerical and basic accounting procedures

Aware of POS systems and basic computer operations

 

Industry Experience:

Minimum one-year previous experience as a front desk attendant

 

Thank you to all applicants for their interest in this opportunity, only candidates selected for an interview will be contacted.

Restaurant Server - Part-time

Location: High River, AB

This position will include: ​

Demonstrating a thorough knowledge of all food and beverage menus items and their presentation; as well as, sides and choices associated with each item

Serving and ensuring guests meals are pleasant and enjoyable

Clear and reset tables

Check tables for proper setting and supplies

When necessary, take room service orders, set up the trays and deliver the orders. If necessary, remove/return dishes/room service trays from hallways

Handle financial transactions within the restaurant during his or her shift

Provide a reconciliation of cash, charges and floats throughout the shift 

Keep work area stocked, organized and clean at all times

Respond to guest concerns and complaints quickly and efficiently

Ensure work areas and equipment are kept functional and orderly at all times, reporting any deficiencies as necessary

Perform any other job-related duties assigned by the supervisor

 

Who we are looking for:

Must have well-groomed appearance at all times

Ability to work cooperatively

Must have physical stamina to maintain a rigorous pace of work

Must know how to operate and perform routine maintenance on equipment located in the restaurant

Apply safe work practices where established

Must be available to work evenings and weekends

Must be able to stand for long periods of time

Must abide by the dress code standards

Some physical labour and heavy lifting is required

Must be able to perform efficiently under pressure and within time restraints

Must be honest and trustworthy

 

Skill Requirements:

Excellent written and oral communication skills

Excellent organizational skills

Must have the ability to handle and solve customer related concerns and complaints and report to supervisor as necessary

 

Knowledge and Training:

Complete familiarity with operation of POS systems


Knowledge of WHMIS program

Responsible liquor service certificate / training (ProServe)

Industry Experience:

Minimum one-year previous experience as a server

Pincher Creek, AB

Line Cook/Dishwasher - Part-time

Location: Pincher Creek, AB

This position will include:

Preparing food orders as quickly and efficiently as possible

Set up bussing and sorting stations

Wash and sanitize dishes

Relocate all clean dishes and cookware to designated storage areas

Keep work area stocked, organized and clean at all times

Ensure work areas and equipment are kept functional and orderly at all times, reporting any deficiencies as necessary

Prepare and issue products requested by requisition for other departments

Ensure fridges, freezers, storerooms and areas where food is stored are kept secure

When beginning your shift, refer to the kitchen logbook and inquire about soup of the day, specials or functions and prepare accordingly

Assist with receiving and proper storage of all deliveries

Perform any other job-related duties assigned by the supervisor

 

Who we are looking for:

A hardworking, positive and proactive individual

Must have well-groomed appearance at all times

Ability to work cooperatively

Must have physical stamina to maintain a rigorous pace of work

Apply safe work practices where established

Shift; evening and weekend work is required

Must be able to stand for long periods of time

Must abide by the dress code standards

Some physical labour and heavy lifting is required

Must be able to perform efficiently under pressure and within time restraints

Must be honest and trustworthy

 

Skill Requirements:

Excellent written and oral communication skills

Excellent organizational skills

 

Knowledge and Training:

Knowledge of WHMIS program

 

Industry Experience:

No previous experience is necessary, will train the right candidate

 

Thank you to all applicants for their interest in this opportunity, only candidates selected for an interview will be contacted.

Restaurant/Lounge Server - Part-time

Location: Pincher Creek, AB

This position will include: ​

Demonstrating a thorough knowledge of all food and beverage menus items and their presentation; as well as, sides and choices associated with each item

Serving and ensuring guests meals are pleasant and enjoyable

Clear and reset tables

Check tables for proper setting and supplies

When necessary, take room service orders, set up the trays and deliver the orders. If necessary, remove/return dishes/room service trays from hallways

Handle financial transactions within the restaurant and lounge during his or her shift

Provide a reconciliation of cash, charges and floats throughout his or her shift

Keep work area stocked, organized and clean at all times

Respond to guest concerns and complaints quickly and efficiently

Ensure work areas and equipment are kept functional and orderly at all times, reporting any deficiencies as necessary

Perform any other job-related duties assigned by the supervisor


 

Who we are looking for:

Must have well-groomed appearance at all times

Ability to work cooperatively

Must have physical stamina to maintain a rigorous pace of work

Must know how to operate and perform routine maintenance on equipment located in the restaurant

Apply safe work practices where established

Weekday and weekend work is required during throughout the day and evening

Must be able to stand for long periods of time

Must abide by the dress code standards

Some physical labour and heavy lifting is required

Must be able to perform efficiently under pressure and within time restraints

Must be honest and trustworthy

 

Skill Requirements:

Excellent written and oral communication skills

Excellent organizational skills

Must have the ability to handle and solve customer related concerns and complaints and report to supervisor as necessary

 

Knowledge and Training:

Complete familiarity with operation of POS systems


Knowledge of WHMIS program

Responsible liquor service certificate / training (ProServe)

 

Industry Experience:

Minimum one-year previous experience in a similar position

 

Thank you to all applicants for their interest in this opportunity, only candidates selected for an interview will be contacted.

Taber, AB

Head Chef/Kitchen Manager - Full-time

Location: Taber, AB

This position will include: ​

Food purchasing, receiving and storing as per hotel standards.

Ensuring that quality of all food prepared at all times and constantly checking for taste, temperature, and visual appeal.

Ensuring any guest concerns and complaints are resolved quickly and efficiently.

Making daily inspections of all fridges, freezers and food storerooms, to ensure proper par levels, inventory management, rotation and dating of all products.

Ensuring kitchen and area is stocked, organized and cleaned at all times.

Planning daily features and specials.

Record food inventory.

Maintain awareness of all food and fire safety regulation.

Hire, train and supervise all kitchen staff and provide effective ongoing training ensuring certifications are up to date.

Coordinate daily activities and schedules of all department staff.

Conduct regular department staff meetings.

Participate in the annual budget process to ensure financial objectives are met for the Food & Beverage Division.

 

Who we are looking for:

A hardworking, knowledgeable and proactive professional with at least two years of kitchen supervisory experience and Food Safe certification.

Preference will be given to candidates with Red Seal Certification or equivalent.

Must be passionate about the food service industry and current with the latest provincial and federation regulations and industry trends.

A hands-on and detail-oriented manager who believes in leading by example, and is always willing to jump in and help whenever required. Evening and weekend work will be required. ​

 

Salary will be commensurate based on experience and education. Thank you to all applicants for their interest in this opportunity, only candidates selected for an interview will be contacted.