Careers

Why We Believe What We Believe

If you have ever stayed at a hotel, then you know that some of the most important aspects of your stay included a clean and comfortable room; good food served in a reasonable time; and warm, friendly hotel staff that made you feel welcomed.  If they did their job properly, then you wanted to come back and stay at that hotel again and you probably even told your friends and family about how enjoyable your stay was. 

The secret to making sure that good customer service happens time and time again starts with you, the employee, and us the company.  We are committed to making sure that you are provided with great  “internal customer service” so that you can provide great “external customer service” to our valued Guests who choose us over many other hotels and motels.


Brooks, AB - Convention Centre

SPIN - Bar Manager

Location: Brooks, AB - Convention Centre

The Heritage Inn Hotel & Convention Centre in Brooks, AB is currently seeking a full-time Bar Manager to oversee, direct, and manage our on-site nightclub and staff.

This position will include:

Maintaining standards for responsible service and job performance as outlined and adhere to all Provincial Liquor & Gaming Act Regulations.

Managing human resources for the pub including recruitment, training and scheduling of staff, orientations, performance evaluations, and conducting regular staff meetings.

Ensuring financial integrity of the operation through monitoring of product inventories, staff labour, cost control and proper cash handling procedures.

Conducting regular inspections of the operation.

Creating a Monthly Promotion Schedule including projecting sales, cost and expenses of proposed promotions.

Ensuring that events, promotions, specials etc. are communicated to all staff & promoted by the DJ on a regular basis throughout each evening to enhance the optimal performance and sales of the beverage room.

Resolving any customer concerns and complaints quickly and efficiently.

Keeping work area stocked, organized and clean at all times

Ensuring work areas and equipment are kept functional and orderly at all times

Participating in annual budget process to ensure financial objectives are met.

Assisting with hotel operations and special events when required.

Performing any other job related duties as assigned by the General Manager.

Who we are looking for:

A hardworking, knowledgeable and proactive management professional with at least two years of food and beverage experience.

Must be passionate about the hospitality industry and stay current with the latest provincial and federation regulations and industry trends.

A hands-on and detail-oriented manager who believes in leading by example, and is always willing to jump in and help whenever required. Evening and weekend work will be required.

Must hold valid ProServe certificate

Familiarity with operation of POS systems an asset

Does this sound like you? We encourage all qualified applicants to apply using the "Apply Now" link below.

Salary will be commensurate based on experience and education. Thank you to all applicants for their interest in this opportunity, only candidates selected for an interview will be contacted.

Cranbrook, BC

Banquet Server

Location: Cranbrook, BC

The Heritage Inn Hotel & Convention Centre Cranbrook is currently seeking a part-time Banquet Server to join our team.

This position will include:

Reviewing and being aware of function requirements per the function confirmation sheet.

Demonstrating a thorough knowledge of all food and beverage menus items and their presentation as well as sides and choices associated with each item.

Ensuring appropriate setup of function rooms per the function confirmation sheet. (i.e. Linens, glassware, flatware, meeting equipment and supplies, etc.)

Servicing of food and beverage requirements during functions

Clearing of cutlery, glassware, dishes etc. at appropriate intervals of food and beverage service.

Periodically inquiring with the guests to ensure customer satisfaction.

Responding to guest concerns and complaints quickly and efficiently.

Performing any other job related duties as assigned by the Banquet / Catering Manager.

Keeping work area stocked, organized and clean at all times as defined by the task list and cleaning schedules posted in the department.

Ensuring work areas and equipment are kept functional and orderly at all times, reporting any deficiencies as necessary.

Attending department staff meeting as required

Who we are looking for:

A hardworking, knowledgeable and proactive individual. 

Always willing to jump in and help whenever required.

Evening and weekend work will be required.

Must be able to perform efficiently under pressure and within time restraints

Must hold valid Serving It Right certificate.

Must be able to start immediately.

 

Does this sound like you?  We encourage all qualified applicants to apply using the "Apply Now" link below.

Thank you to all applicants for their interest in this opportunity, only candidates selected for an interview will be contacted. 

Line Cook

Location: Cranbrook, BC

The Heritage Inn Hotel & Convention Centre is currently seeking a part-time Line Cook to join our team.

This position will include:

Preparing all food orders per specification sheets as quickly and efficiently as possible.

Keeping work area stocked, organized and clean at all times.

Ensure work areas and equipment are kept functional and orderly at all times, reporting any deficiencies as necessary.

Attend department staff meeting as required.

Responsible for daily product production according to preparation list(s).

Prepare and issue products requested by requisition for other departments.

Ensure fridges, freezers, storerooms and areas where food is stored are kept secure.

Assist with receiving and proper storage of all deliveries.

Perform any other job related duties assigned by the supervisor.

Who we are looking for:

A hardworking, knowledgeable and proactive individual with at least one year of food industry experience.  

Always willing to jump in and help whenever required.

Preference will be given to individuals with Food Safe certification

Must be able to start immediately.

Evening and weekend work will be required.

 

Does this sound like you?  We encourage all qualified applicants to apply using the "Apply Now" link below.

Thank you to all applicants for their interest in this opportunity, only candidates selected for an interview will be contacted.

Dishwasher

Location: Cranbrook, BC

The Heritage Inn Hotel & Convention Centre is currently seeking a part-time Dishwasher to join our team.

This position will include:

Set up bussing and sorting stations.

Wash and sanitize dishes

Monitor and refill necessary dish washing and cleaning chemicals as required, informing the supervisor of low inventory levels.

Relocate all clean dishes and cookware to designated storage areas.

Sweep and mop floors as required.

Perform any other job related duties assigned by the supervisor.

Who we are looking for:

A hardworking, positive and proactive individual.

Always willing to jump in and help whenever required.

Weekend and evening work will be required.

Must be able to start immediately.

 

Does this sound like you?  We encourage all qualified applicants to apply by email at jobs@heritageinn.net or in-person at 803 Cranbrook Street North.

Thank you to all applicants for their interest in this opportunity, only candidates selected for an interview will be contacted.

Maintenance Assistant

Location: Cranbrook, BC

The Heritage Inn Hotel & Convention Centre in Cranbrook, B.C. is currently seeking a part-time Maintenance Assistant to join our team.

This position will include:

Pool / Hot Tub Maintenance (test water quality, add chemicals, clean surfaces, inspect safety equipment, vacuum sediment, change hot tub water, inspect change rooms, mop pool deck and change areas)

Minor electrical repairs (replace electrical cord plug ends, switches, electrical receptacles, change light bulbs, clean light fixture lenses)

Minor plumbing repairs (replace sinks, toilets, and the parts required to maintain them, repairs to water supply lines and drains, plunge toilets and sinks, pressure jet drain lines)

Drywall repairs, painting (walls, doors, exterior wall surfaces and trim)

Empty recycle containers and follow good recycling practices (light bulbs, cardboard, paper, glass, tin cans and plastics) sort bottles for return to recycle depots, empty trash receptacles in designated areas.

Receive deliveries and store deliveries in designated areas.

Clean AC filters, replace guest room air conditioners, clean air diffusers and return grates from HVAC systems, change filters air systems

Exterior Property maintenance (water flowers, pull weeds, sweep debris, trim trees, shovel snow, operate a snow blower, spread ice-melt and sand as needed, etc) 

Reboot wireless internet networks, reprogram guest tv remotes, and diagnose TV / cable problems when required.

Assist hotel guests with luggage

Fill-in janitorial shifts (vacuum floors, mop floors, clean washrooms, clean windows and mirrors, dust, empty trash containers, etc)

Who we are looking for:

A hardworking, proactive, detail oriented individual that is always mindful of safety and security protocols.

Always willing to jump in and help whenever required.

Physical labour and heavy lifting is required.

 

Does this sound like you?  We encourage all qualified applicants to apply using the "Apply Now" link below. 

Thank you to all applicants for their interest in this opportunity, only candidates selected for an interview will be contacted.

 

Pincher Creek, AB

Head Chef/Food & Beverage Service Manager

Location: Pincher Creek, AB

Have you been waiting for the right opportunity to advance your culinary career? Interested in a fast-paced and gratifying career that combines customer service with culinary knowledge and business administration?

If so, this newly created and unique opportunity at The Heritage Inn Hotel and Convention Centre in Pincher Creek requires an exceptional leader in hospitality to work alongside the General Manager as the Head Chef/Food & Beverage Service Manager.

The successful candidate will be genuine, community focused and passionate about the culinary and customer service realm. You will be sincere in your desire to create and control the entire F&B experience for each and every customer.

As a hands-on leader of the front & back of house of the F&B Division, you will be responsible for the hotel’s food and beverage service operations from preparation to the customer’s consumption and experience.  The ideal candidate will have a background, passion and understanding of guest/customer service, food services and a proven history of excellence on service delivery!

What you offer:

  • Exceptional team leadership skills
  • Displayed background and training in front and back of the house food services with a focus on the creation of an outstanding/exceptional/superb... dining experience
  • Pride in producing, maintaining and establishing high quality standards with an eye for detail
  • Superb communication skills (written and oral)
  • Food Safe Handling, Pro-Serve and First Aid Certificates
  • Strong relationship building skills
  • Good understanding of budgets, financials and inventory systems
  • Sound judgment, problem-solving and critical thinking abilities
  • Professional and positive attitude
  • Strong computer skills / office related programs (including but not limited to Excel, Word,)
  • Excellent time management and organizational skills
  • Familiar with food handling and AH&S standards / policies
  • Displayed desire and ability to learn and expand your skill set
  • Willingness and ability to do all required to make the role a success
  • Ability to be on call and emergency contact for all food and beverage elements
  • Strong self awareness and able to identify strengths and areas of focus
  • Desire to pursue ongoing education / training on own time
  • Ability to work collaboratively and take feedback constructively
  • Willingness and ability to work evenings, weekends and holidays on a non fixed schedule

Responsibilities:

  • Manage food & beverage stock levels and maintain relationships with various suppliers
  • Ensure Food & beverage sales and budget targets are met
  • Maintain highest level of cleanliness and safety standards for the food & beverage areas
  • Maintain a successful food & beverage menu
  • Available for emergency staff and service issues
  • Set and manage the work schedules of the kitchen and serving staff around the needs of the business, ensuring the most cost effective schedule is adhered to while still maintaining timely service
  • Recruit, train, mentor and manage kitchen and service staff teams
  • Ensure daily and weekly kitchen checklist items are being completed by staff

We offer a competitive compensation and benefits package. Remuneration commensurate with experience and education. In addition to tip sharing, there is a bonus potential based on performance measures for the right candidate.

Night Cleaner/Security Agent

Location: Pincher Creek, AB

The Heritage Inn Hotel & Convention Centre in Pincher Creek, AB is currently seeking a full-time Night Cleaner/Security Agent to join our team.

This position will include:

Sweeping and wet mopping all tiled and hard surfaced floor areas on a daily basis including pool area.

Vacuuming all carpeting, doormats, draperies and upholstered furniture on a daily basis and as necessary ceilings and vents.

Wiping and polishing furniture, mirrors, brass / chrome rails and surfaces, light fixtures, brackets and supports, coat racks, luggage carts on a daily basis.

Wiping walls, ceilings, baseboards, countertops, ledges, window sills, doors, door frames, door knobs, plants, artifacts, exercise equipment, decor, way finding and other signage, heating and cooling vents, brochure rack, vending / video machines, on a daily basis.

Emptying and wiping garbage cans and ashtrays on daily basis.

Washing all glass surfaces daily. (i.e. doors, windows, dividers, etc.)

Cleaning public washrooms.

Removing all garbage from premises and deposit in garbage bins.

Ensuring back door, kitchen doors, banquet hallway doors, side exit door are locked nightly upon starting of shift.

Ensure walkthroughs of all hallways and report noise levels and disruption to Front Desk attendant.

Address room complaints and provide warning to occupants of room.  If problems continue with difficult hotel customers after warnings have occurred, then local authorities are to be called for assistance.

Ensure that professional and courteous behaviour is always maintained when dealing with hotel customers.

Who we are looking for:

A hardworking, proactive, detail oriented individual that is always mindful of safety and security protocols.

Must be bondable.

High level of customer service.

Always willing to jump in and help whenever required.

Physical labour and heavy lifting is required.

This position is a night shift (typically 11:00pm – 6:00am) and may require weekend work.

 

Does this sound like you?  We encourage all qualified applicants to apply using the "Apply Now" link below.

Thank you to all applicants for their interest in this opportunity, only candidates selected for an interview will be contacted.

Taber, AB

Kitchen Helper

Location: Taber, AB

Kitchen Helper – Heritage Inn Hotel & Convention Centre, Taber, AB

The Heritage Inn Hotel & Convention Centre, Taber, Alberta is looking for permanent full-time/part time kitchen helpers.

Terms of Employment:

On Call, Shift, Overtime, Weekend, Day, Night, Evening

Salary: $13.81/hour, for 40.00 hours per week, Other Benefits

Skill Requirements:

Experience: No experience required

Education: Not required

Work Setting: Restaurant, Hotel

Duties Include: Prepare, heat and finish simple food items, Serve customers at counters or buffet tables, Use manual and electrical appliances to clean, peel, slice and trim foodstuffs, Portion and wrap foods, Package take-out food, Stock refrigerators and salad bars, Keep records of the quantities of food used, Wash, peel and cut vegetables and fruit, Clean and sanitize kitchen including work surfaces, cupboards, storage areas, appliances and equipment, Receive, unpack and store supplies in refrigerators, freezers, cupboards and other storage areas, Remove kitchen garbage and trash, Handle and store cleaning products, Sweep and mop floors

Weight Handling: Up to 13.5 kg (30 lbs)

Work Location Information: Rural community

Security and Safety: Bondable

Transportation/Travel Information: Own transportation

Essential Skills: Working with others

Languages: English

Employer: Heritage Inn

How to apply:

Attn: General Manager - Taber

By Mail: 4830 46 Avenue, Hwy #3 Taber, Alberta T1G 2A4

In Person between 9:00 and 17:00: 4830 46 Avenue, Hwy #3 Taber, Alberta T1G 2A4

Telephone number: 403) 223-4424

By Fax: (403) 223-1733