Why We Believe What We Believe
If you have ever stayed at a hotel, then you know that some of the most important aspects of your stay included a clean and comfortable room; good food served in a reasonable time; and warm, friendly hotel staff that made you feel welcomed. If they did their job properly, then you wanted to come back and stay at that hotel again and you probably even told your friends and family about how enjoyable your stay was.
The secret to making sure that good customer service happens time and time again starts with you, the employee, and us the company. We are committed to making sure that you are provided with great “internal customer service” so that you can provide great “external customer service” to our valued Guests who choose us over many other hotels and motels.
Brooks, AB - Convention Centre
Night Cook - Part-time
This position will include:
Preparing food orders as quickly and efficiently as possible.
Keep work area stocked, organized and clean at all times
Ensure work areas and equipment are kept functional and orderly at all times, reporting any deficiencies as necessary.
Prepare and issue products requested by requisition for other departments.
Ensure fridges, freezers, storerooms and areas where food is stored are kept secure.
When beginning your shift, refer to the kitchen logbook and inquire about soup of the day, specials or functions and prepare accordingly.
Assist with receiving and proper storage of all deliveries.
Perform any other job-related duties assigned by the supervisor.
Who we are looking for:
Must have well-groomed appearance at all times
Ability to work cooperatively
Must know how to operate and perform routine maintenance on equipment located in the kitchen
Must have physical stamina to maintain a rigorous pace of work
Apply safe work practices where established
Shift and weekend work is required
Must be able to stand for long periods of time
Must abide by the dress code standards
Some physical labour and heavy lifting is required
Must be able to perform efficiently under pressure and within time restraints
Must be honest and trustworthy
Skill Requirements:
Excellent written and oral communication skills
Excellent organizational skills
Must have the ability to handle and solve customer related concerns and complaints and report to supervisor as necessary
Knowledge and Training:
Knowledge of WHMIS program
Food Safe Level I certificate is required
Industry Experience:
Minimum of 1-year previous experience in the food industry
Thank you to all applicants for their interest in this opportunity, only candidates selected for an interview will be contacted.
Cranbrook, BC
Cook - Full-time
This position will include:
Preparing food orders as quickly and efficiently as possible.
Keep work area stocked, organized and clean at all times
Ensure work areas and equipment are kept functional and orderly at all times, reporting any deficiencies as necessary.
Prepare and issue products requested by requisition for other departments.
Ensure fridges, freezers, storerooms and areas where food is stored are kept secure.
When beginning your shift, refer to the kitchen logbook and inquire about soup of the day, specials or functions and prepare accordingly.
Assist with receiving and proper storage of all deliveries.
Perform any other job-related duties assigned by the supervisor.
Who we are looking for:
Must have well-groomed appearance at all times
Ability to work cooperatively
Must know how to operate and perform routine maintenance on equipment located in the kitchen
Must have physical stamina to maintain a rigorous pace of work
Apply safe work practices where established
Shift and weekend work is required
Must be able to stand for long periods of time
Must abide by the dress code standards
Some physical labour and heavy lifting is required
Must be able to perform efficiently under pressure and within time restraints
Must be honest and trustworthy
Skill Requirements:
Excellent written and oral communication skills
Excellent organizational skills
Must have the ability to handle and solve customer related concerns and complaints and report to supervisor as necessary
Knowledge and Training:
Knowledge of WHMIS program
Food Safe Level I certificate is required
Industry Experience:
Minimum of 1-year previous experience in the food industry
Thank you to all applicants for their interest in this opportunity, only candidates selected for an interview will be contacted.
Lounge Server - Part-time
This position will include:
Demonstrating a thorough knowledge of all food and beverage menus items and their presentation; as well as, sides and choices associated with each item.
Mix and serve beverages per hotel standards.
Clear and reset tables.
Check tables for proper setting and supplies.
When necessary, take room service orders, set up the trays and deliver the orders. If necessary, remove/return dishes/room service trays from hallways.
Handle financial transactions within the lounge during his or her shift.
Provide a reconciliation of cash, charges and floats throughout the shift
Keep work area stocked, organized and clean at all times.
Respond to guest concerns and complaints quickly and efficiently.
Ensure work areas and equipment are kept functional and orderly at all times, reporting any deficiencies as necessary.
Perform any other job-related duties assigned by the supervisor.
Responsible for daily product / inventory count and requisition requests for required product.
Who we are looking for:
Must have well-groomed appearance at all times
Ability to work cooperatively
Must have physical stamina to maintain a rigorous pace of work
Must know how to operate and perform routine maintenance on equipment located lounge
Apply safe work practices where established
Shift and weekend work is required
Must be able to stand for long periods of time
Must abide by the dress code standards
Some physical labour and heavy lifting is required
Must be able to perform efficiently under pressure and within time restraints
Must be honest and trustworthy
Skill Requirements:
Excellent written and oral communication skills
Excellent organizational skills
Must have the ability to handle and solve customer related concerns and complaints and report to supervisor as necessary
Knowledge and Training:
Thorough knowledge of provincial liquor regulations
Complete familiarity with operation of POS systems
Knowledge of WHMIS program
Responsible liquor service certificate / training
Industry Experience:
Minimum one year previous experience in a similar position
Thank you to all applicants for their interest in this opportunity, only candidates selected for an interview will be contacted.
High River, AB
Cook - Part-time
This position will include:
Preparing food orders as quickly and efficiently as possible.
Keep work area stocked, organized and clean at all times
Ensure work areas and equipment are kept functional and orderly at all times, reporting any deficiencies as necessary.
Prepare and issue products requested by requisition for other departments.
Ensure fridges, freezers, storerooms and areas where food is stored are kept secure.
When beginning your shift, refer to the kitchen logbook and inquire about soup of the day, specials or functions and prepare accordingly.
Assist with receiving and proper storage of all deliveries.
Perform any other job-related duties assigned by the supervisor.
Who we are looking for:
Must have well-groomed appearance at all times
Ability to work cooperatively
Must know how to operate and perform routine maintenance on equipment located in the kitchen
Must have physical stamina to maintain a rigorous pace of work
Apply safe work practices where established
Shift and weekend work is required
Must be able to stand for long periods of time
Must abide by the dress code standards
Some physical labour and heavy lifting is required
Must be able to perform efficiently under pressure and within time restraints
Must be honest and trustworthy
Skill Requirements:
Excellent written and oral communication skills
Excellent organizational skills
Must have the ability to handle and solve customer related concerns and complaints and report to supervisor as necessary
Knowledge and Training:
Knowledge of WHMIS program
Food Safe Level I certificate is required
Industry Experience:
Minimum of 1-year previous experience in the food industry
Thank you to all applicants for their interest in this opportunity, only candidates selected for an interview will be contacted.
Moose Jaw, SK
Cook - Part-time
This position will include:
Preparing food orders as quickly and efficiently as possible.
Keep work area stocked, organized and clean at all times
Ensure work areas and equipment are kept functional and orderly at all times, reporting any deficiencies as necessary.
Prepare and issue products requested by requisition for other departments.
Ensure fridges, freezers, storerooms and areas where food is stored are kept secure.
When beginning your shift, refer to the kitchen logbook and inquire about soup of the day, specials or functions and prepare accordingly.
Assist with receiving and proper storage of all deliveries.
Perform any other job-related duties assigned by the supervisor.
Who we are looking for:
Must have well-groomed appearance at all times
Ability to work cooperatively
Must know how to operate and perform routine maintenance on equipment located in the kitchen
Must have physical stamina to maintain a rigorous pace of work
Apply safe work practices where established
Shift and weekend work is required
Must be able to stand for long periods of time
Must abide by the dress code standards
Some physical labour and heavy lifting is required
Must be able to perform efficiently under pressure and within time restraints
Must be honest and trustworthy
Skill Requirements:
Excellent written and oral communication skills
Excellent organizational skills
Must have the ability to handle and solve customer related concerns and complaints and report to supervisor as necessary
Knowledge and Training:
Knowledge of WHMIS program
Food Safe Level I certificate is required
Industry Experience:
Minimum of 1-year previous experience in the food industry
Thank you to all applicants for their interest in this opportunity, only candidates selected for an interview will be contacted.
Pincher Creek, AB
Restaurant Server - Part-time
This position will include:
Demonstrating a thorough knowledge of all food and beverage menus items and their presentation; as well as, sides and choices associated with each item.
Serving and ensuring guests meals are pleasant and enjoyable
Clear and reset tables.
Check tables for proper setting and supplies.
When necessary, take room service orders, set up the trays and deliver the orders. If necessary, remove/return dishes/room service trays from hallways.
Handle financial transactions within the restaurant during his or her shift.
Provide a reconciliation of cash, charges and floats throughout the shift
Keep work area stocked, organized and clean at all times.
Respond to guest concerns and complaints quickly and efficiently.
Ensure work areas and equipment are kept functional and orderly at all times, reporting any deficiencies as necessary.
Perform any other job-related duties assigned by the supervisor.
Who we are looking for:
Must have well-groomed appearance at all times
Ability to work cooperatively
Must have physical stamina to maintain a rigorous pace of work
Must know how to operate and perform routine maintenance on equipment located in the restaurant
Apply safe work practices where established
Shift and weekend work is required
Must be able to stand for long periods of time
Must abide by the dress code standards
Some physical labour and heavy lifting is required
Must be able to perform efficiently under pressure and within time restraints
Must be honest and trustworthy
Skill Requirements:
Excellent written and oral communication skills
Excellent organizational skills
Must have the ability to handle and solve customer related concerns and complaints and report to supervisor as necessary
Knowledge and Training:
Complete familiarity with operation of POS systems
Knowledge of WHMIS program
Responsible liquor service certificate / training (ProServe)
Industry Experience:
Minimum one year previous experience in a similar position
Thank you to all applicants for their interest in this opportunity, only candidates selected for an interview will be contacted.
Cook - Part-time
This position will include:
Preparing food orders as quickly and efficiently as possible.
Keep work area stocked, organized and clean at all times
Ensure work areas and equipment are kept functional and orderly at all times, reporting any deficiencies as necessary.
Prepare and issue products requested by requisition for other departments.
Ensure fridges, freezers, storerooms and areas where food is stored are kept secure.
When beginning your shift, refer to the kitchen logbook and inquire about soup of the day, specials or functions and prepare accordingly.
Assist with receiving and proper storage of all deliveries.
Perform any other job-related duties assigned by the supervisor.
Who we are looking for:
Must have well-groomed appearance at all times
Ability to work cooperatively
Must know how to operate and perform routine maintenance on equipment located in the kitchen
Must have physical stamina to maintain a rigorous pace of work
Apply safe work practices where established
Shift and weekend work is required
Must be able to stand for long periods of time
Must abide by the dress code standards
Some physical labour and heavy lifting is required
Must be able to perform efficiently under pressure and within time restraints
Must be honest and trustworthy
Skill Requirements:
Excellent written and oral communication skills
Excellent organizational skills
Must have the ability to handle and solve customer related concerns and complaints and report to supervisor as necessary
Knowledge and Training:
Knowledge of WHMIS program
Food Safe Level I certificate is required
Thank you to all applicants for their interest in this opportunity, only candidates selected for an interview will be contacted.
Housekeeper - Part-time
This position will include:
Maintaining a neat and clean home for visitors.
Taking part in laundry duties are required.
Washing floors of guest bathrooms, hallways, lobbies, and other assigned areas as required.
Dust and sanitize furniture and clean, polish and sanitize appliances.
Vacuum carpeting, area rugs, draperies, upholstered furniture.
Clean and sanitize washrooms, fixtures and surfaces.
Wash doors, windows, walls and bathroom ceilings.
Maintain all bedroom and bathroom linen and amenities.
Perform any other job-related duties assigned by the supervisor.
Who we are looking for:
Must have well-groomed appearance at all times
Ability to work cooperatively
Must know how to operate and perform routine maintenance on equipment located in the housekeeping department.
Must have the physical stamina to maintain a rigorous pace of work
Apply safe work practices where established
Shift and weekend work is required
Must be able to stand for long periods of time
Must abide by the dress code standards
Some physical labour and heavy lifting is required
Must be able to perform efficiently under pressure and within time restraints
Must be honest and trustworthy
Skill Requirements:
Excellent written and oral communication skills
Excellent organizational skills
Must have the ability to handle and solve customer related concerns and complaints and report to supervisor as necessary
Knowledge and Training:
Knowledge of WHMIS program
Industry Experience:
Previous experience is not required.
Thank you to all applicants for their interest in this opportunity, only candidates selected for an interview will be contacted.
Saskatoon, SK
Housekeeper - Part-time
This position will include:
Maintaining a neat and clean home for visitors.
Taking part in laundry duties are required.
Washing floors of guest bathrooms, hallways, lobbies, and other assigned areas as required.
Dust and sanitize furniture and clean, polish and sanitize appliances.
Vacuum carpeting, area rugs, draperies, upholstered furniture.
Clean and sanitize washrooms, fixtures and surfaces.
Wash doors, windows, walls and bathroom ceilings.
Maintain all bedroom and bathroom linen and amenities.
Perform any other job-related duties assigned by the supervisor.
Who we are looking for:
Must have well-groomed appearance at all times
Ability to work cooperatively
Must know how to operate and perform routine maintenance on equipment located in the housekeeping department.
Must have physical stamina to maintain a rigorous pace of work
Apply safe work practices where established
Shift and weekend work is required
Must be able to stand for long periods of time
Must abide by the dress code standards
Some physical labour and heavy lifting is required
Must be able to perform efficiently under pressure and within time restraints
Must be honest and trustworthy
Skill Requirements:
Excellent written and oral communication skills
Excellent organizational skills
Must have the ability to handle and solve customer related concerns and complaints and report to supervisor as necessary
Knowledge and Training:
Knowledge of WHMIS program
Industry Experience:
Previous experience is not required.
Thank you to all applicants for their interest in this opportunity, only candidates selected for an interview will be contacted.
Night Cleaner - Full-time
This position will include:
Ensure that all the interior and exterior areas of the hotel are kept clean and safe at all times.
Sweep and wet mop all tiled and hard surfaced floor areas including pool area.
Vacuum all carpeting, doormats, draperies and upholstered furniture and as necessary ceilings and vents.
Wet wipe and polish furniture, mirrors, brass / chrome rails and surfaces, light fixtures, brackets and supports, coat racks, luggage carts.
Wipe walls, ceilings, baseboards, countertops, ledges, window sills, doors, door frames, door knobs, plants, artifacts, exercise equipment, decor, way finding and other signage, heating and cooling vents, brochure rack, vending / video machines, on a daily basis.
Empty and wipe garbage cans and ashtrays on daily basis.
Wash all glass surfaces daily. (i.e. doors, windows, dividers, etc.)
Ensure all public washrooms are clean and sanitary.
Remove all garbage from premises and deposit in garbage bins.
Keep work area stocked, organized and clean at all times.
Ensure work areas and equipment are kept functional and orderly at all times.
Ensure walkthroughs of all hallways and report noise levels and disruption to Front Desk attendant.
Respond to guest concerns and complaints quickly and efficiently.
Ensure that professional and courteous behavior is always maintained when dealing with hotel customers.
Perform job related duties as assigned by the General Manager.
Who we are looking for:
Must be honest and trustworthy
Must have well groomed appearance at all times
Some physical labour and heavy lifting is required
Must be able to perform efficiently under pressure and within time restraints
Ability to work cooperatively with all hotel employees
Must know how to operate and perform routine maintenance on equipment utilized in the performance of duties
Must have physical stamina to maintain a rigorous pace of work
Apply safe work practices where established
Good written and oral communication skills
Excellent organizational skills
Excellent observation skills
Skill Requirements:
Complete knowledge of WHMIS program
Industry Experience:
Previous experience is not required
Thank you to all applicants for their interest in this opportunity, only candidates selected for an interview will be contacted.
Restaurant Server - Part-time
This position will include:
Demonstrating a thorough knowledge of all food and beverage menus items and their presentation; as well as, sides and choices associated with each item.
Serving and ensuring guests meals are pleasant and enjoyable.
Clear and reset tables.
Check tables for proper setting and supplies.
When necessary, take room service orders, set up the trays and deliver the orders. If necessary, remove/return dishes/room service trays from hallways.
Handle financial transactions within the restaurant during his or her shift.
Provide a reconciliation of cash, charges and floats throughout the shift
Keep work area stocked, organized and clean at all times.
Respond to guest concerns and complaints quickly and efficiently.
Ensure work areas and equipment are kept functional and orderly at all times, reporting any deficiencies as necessary.
Perform any other job-related duties assigned by the supervisor.
Who we are looking for:
Must have well-groomed appearance at all times
Ability to work cooperatively
Must have physical stamina to maintain a rigorous pace of work
Must know how to operate and perform routine maintenance on equipment located in the restaurant
Apply safe work practices where established
Evening and weekend work is required
Must be able to stand for long periods of time
Must abide by the dress code standards
Some physical labour and heavy lifting is required
Must be able to perform efficiently under pressure and within time restraints
Must be honest and trustworthy
Skill Requirements:
Excellent written and oral communication skills
Excellent organizational skills
Must have the ability to handle and solve customer related concerns and complaints and report to supervisor as necessary
Knowledge and Training:
Complete familiarity with operation of POS systems
Knowledge of WHMIS program
Responsible liquor service certificate / training (ProServe)
Industry Experience:
Minimum one year previous experience in a similar position
Front Desk Attendant - Part-time
This position will include:
Answering and directing all calls appropriately and efficiently
Process and confirm room reservations
Greet, register and assign rooms to arriving guests
Present statement of charges to departing guests and receive payment for services
Respond to guest’s questions or concerns
Ensure work areas and equipment are kept functional and orderly at all times.
Who we are looking for:
A hardworking, positive and proactive individual
Ability to work cooperatively
Evening and weekend work is required
Must be well groomed and willing to wear a uniform as per the hotel dress code standards.
Must abide by the dress code standards
Must be honest and trustworthy
Skill Requirements:
Excellent written and oral communication skills
Excellent organizational skills
Excellent telephone skills
Must have the ability to handle and solve customer related concerns and complaints and report to supervisor as necessary
Knowledge and Training:
Knowledge of clerical and basic accounting procedures.
Aware of POS systems and basic computer operations.
Industry Experience:
No previous experience is not required.
Thank you to all applicants for their interest in this opportunity, only candidates selected for an interview will be contacted.
Taber, AB
Banquet Manager
This position will include:
Coordinate weekly functions with the Chef/Kitchen Manager
Hire, train and supervise all Banquet / Catering staff and provide effective ongoing training for all new and existing staff
Ensure all new employees are properly orientated and all necessary paperwork is on file prior to their first day of work.
Follow up with each function to confirm any changes, updates, guaranteed numbers or other pertinent information
Schedule Banquet / Catering staff to provide efficient service for each function.
Ensures all functions are appropriately billed at the conclusion of each function.
Requisition as necessary appropriate liquor, supplies, etc. for each function.
Respond to guest concerns and complaints quickly and efficiently.
Ensure work areas, equipment and catering facilities are kept clean, functional and orderly at all times reporting any deficiencies as necessary.
Who we are looking for:
Must have well-groomed appearance at all times
Ability to work cooperatively
Must have physical stamina to maintain a rigorous pace of work
Apply safe work practices where established
Shift and weekend work is required
Must be able to stand for long periods of time
Must abide by the dress code standards
Some physical labour and heavy lifting is required
Must be able to perform efficiently under pressure and within time restraints
Must be honest and trustworthy
Skill Requirements:
Excellent organizational skills
Must have the ability to handle and solve customer related concerns and complaints (and report to management as necessary)
Knowledge and Training:
Extensive knowledge of provincial labour standards regulations
Extensive knowledge of WCB regulations
General knowledge of tourism industry and attractions in the immediate area
Knowledge of basic computer operation
Training and Evaluation
Guest Relations
Team Development
Policy and Procedure Implementation
Delegation
Staff Coordination
Industry Experience:
Previous food and beverage service experience
Previous supervisory experience
Thank you to all applicants for their interest in this opportunity, only candidates selected for an interview will be contacted.