Careers

Why We Believe What We Believe

If you have ever stayed at a hotel, then you know that some of the most important aspects of your stay included a clean and comfortable room; good food served in a reasonable time; and warm, friendly hotel staff that made you feel welcomed.  If they did their job properly, then you wanted to come back and stay at that hotel again and you probably even told your friends and family about how enjoyable your stay was. 

The secret to making sure that good customer service happens time and time again starts with you, the employee, and us the company.  We are committed to making sure that you are provided with great “internal customer service” so that you can provide great “external customer service” to our valued Guests who choose us over many other hotels and motels.


Our Current Job Openings

Cook - Full-time

Location: Cranbrook, BC

This position will include:

Preparing food orders as quickly and efficiently as possible.

Keep work area stocked, organized and clean at all times

Ensure work areas and equipment are kept functional and orderly at all times, reporting any deficiencies as necessary.

Prepare and issue products requested by requisition for other departments.

Ensure fridges, freezers, storerooms and areas where food is stored are kept secure.

When beginning your shift, refer to the kitchen logbook and inquire about soup of the day, specials or functions and prepare accordingly.

Assist with receiving and proper storage of all deliveries.

Perform any other job-related duties assigned by the supervisor.

 

Who we are looking for:

Must have well-groomed appearance at all times

Ability to work cooperatively

Must know how to operate and perform routine maintenance on equipment located in the kitchen

Must have physical stamina to maintain a rigorous pace of work

Apply safe work practices where established

Shift and weekend work is required

Must be able to stand for long periods of time

Must abide by the dress code standards

Some physical labour and heavy lifting is required

Must be able to perform efficiently under pressure and within time restraints

Must be honest and trustworthy

 

Skill Requirements:

Excellent written and oral communication skills

Excellent organizational skills

Must have the ability to handle and solve customer related concerns and complaints and report to supervisor as necessary

 

Knowledge and Training:

Knowledge of WHMIS program

Food Safe Level I certificate is required

 

Industry Experience:

Minimum of 1-year previous experience in the food industry

 

Thank you to all applicants for their interest in this opportunity, only candidates selected for an interview will be contacted.

Housekeeper - Part-time

Location: Cranbrook, BC

This position will include:

Maintaining a neat and clean home for visitors.

Taking part in laundry duties are required.

Washing floors of guest bathrooms, hallways, lobbies, and other assigned areas as required.

Dust and sanitize furniture and clean, polish and sanitize appliances.

Vacuum carpeting, area rugs, draperies, upholstered furniture.

Clean and sanitize washrooms, fixtures and surfaces.

Wash doors, windows, walls and bathroom ceilings.

Maintain all bedroom and bathroom linen and amenities.

Perform any other job-related duties assigned by the supervisor.

 

Who we are looking for:

Must have well-groomed appearance at all times

Ability to work cooperatively

Must know how to operate and perform routine maintenance on equipment located in the housekeeping department.

Must have physical stamina to maintain a rigorous pace of work

Apply safe work practices where established

Shift and weekend work is required

Must be able to stand for long periods of time

Must abide by the dress code standards

Some physical labour and heavy lifting is required

Must be able to perform efficiently under pressure and within time restraints

Must be honest and trustworthy

 

Skill Requirements:

Excellent written and oral communication skills

Excellent organizational skills

Must have the ability to handle and solve customer related concerns and complaints and report to supervisor as necessary

 

Knowledge and Training:

Knowledge of WHMIS program

 

Industry Experience:

Previous experience is not required.

 

Thank you to all applicants for their interest in this opportunity, only candidates selected for an interview will be contacted.

Lounge Server - Part-time

Location: Cranbrook, BC

This position will include:

Demonstrating a thorough knowledge of all food and beverage menus items and their presentation; as well as, sides and choices associated with each item. 

Mix and serve beverages per hotel standards. 

Clear and reset tables. 

Check tables for proper setting and supplies. 

When necessary, take room service orders, set up the trays and deliver the orders. If necessary, remove/return dishes/room service trays from hallways. 

Handle financial transactions within the lounge during his or her shift. 

Provide a reconciliation of cash, charges and floats throughout the shift 

Keep work area stocked, organized and clean at all times. 

Respond to guest concerns and complaints quickly and efficiently. 

Ensure work areas and equipment are kept functional and orderly at all times, reporting any deficiencies as necessary. 

Perform any other job-related duties assigned by the supervisor.


Responsible for daily product / inventory count and requisition requests for required product. 

 

Who we are looking for:

Must have well-groomed appearance at all times

Ability to work cooperatively

Must have physical stamina to maintain a rigorous pace of work

Must know how to operate and perform routine maintenance on equipment located lounge 

Apply safe work practices where established

Shift and weekend work is required

Must be able to stand for long periods of time

Must abide by the dress code standards

Some physical labour and heavy lifting is required

Must be able to perform efficiently under pressure and within time restraints

Must be honest and trustworthy

 

Skill Requirements:

Excellent written and oral communication skills

Excellent organizational skills

Must have the ability to handle and solve customer related concerns and complaints and report to supervisor as necessary

 

Knowledge and Training:

Thorough knowledge of provincial liquor regulations


Complete familiarity with operation of POS systems


Knowledge of WHMIS program

Responsible liquor service certificate / training 

Industry Experience:

Minimum one year previous experience in a similar position

 

Thank you to all applicants for their interest in this opportunity, only candidates selected for an interview will be contacted.