Why We Believe What We Believe
If you have ever stayed at a hotel, then you know that some of the most important aspects of your stay included a clean and comfortable room; good food served in a reasonable time; and warm, friendly hotel staff that made you feel welcomed. If they did their job properly, then you wanted to come back and stay at that hotel again and you probably even told your friends and family about how enjoyable your stay was.
The secret to making sure that good customer service happens time and time again starts with you, the employee, and us the company. We are committed to making sure that you are provided with great “internal customer service” so that you can provide great “external customer service” to our valued Guests who choose us over many other hotels and motels.
Our Current Job Openings
Lounge Server - Part-time
This position will include:
Demonstrating a thorough knowledge of all food and beverage menus items and their presentation; as well as, sides and choices associated with each item.
Mix and serve beverages per hotel standards.
Clear and reset tables.
Check tables for proper setting and supplies.
Provide a reconciliation of cash, charges and floats throughout the shift
Keep work area stocked, organized and clean at all times.
Respond to customer concerns and complaints quickly and efficiently.
Ensure work areas and equipment are kept functional and orderly at all times, reporting any deficiencies as necessary.
Perform any other job-related duties assigned by the supervisor.
Responsible for daily product/ inventory count and requisition requests for required product.
Who we are looking for:
Must have well-groomed appearance at all times
Ability to work cooperatively
Must have physical stamina to maintain a rigorous pace of work
Shift and weekend work is required
Must be able to stand for long periods of time
Must abide by the dress code standards
Some physical labour and heavy lifting is required
Must be able to perform efficiently under pressure and within time restraints
Must be honest and trustworthy
Willingness to succeed and be a part of a team
Excellent written and oral communication & organizational skills
Outgoing and enthusiastic
Customer service orientated
Knowledge and Training:
Thorough knowledge of provincial liquor regulations
Complete familiarity with operation of POS systems
Knowledge of WHMIS program
Serve it Right Required
VLT knowledge preferred but not required
Minimum one year previous experience in a similar position
Thank you to all applicants for their interest in this opportunity, only candidates selected for an interview will be contacted.