Why We Believe What We Believe
If you have ever stayed at a hotel, then you know that some of the most important aspects of your stay included a clean and comfortable room; good food served in a reasonable time; and warm, friendly hotel staff that made you feel welcomed. If they did their job properly, then you wanted to come back and stay at that hotel again and you probably even told your friends and family about how enjoyable your stay was.
The secret to making sure that good customer service happens time and time again starts with you, the employee, and us the company. We are committed to making sure that you are provided with great “internal customer service” so that you can provide great “external customer service” to our valued Guests who choose us over many other hotels and motels.
Our Current Job Openings
Food & Beverage Manager
Exceptional quality, reliable and dependable service, comfortable and affordable accommodations in an open and supportive work environment…that is our definition of classic hospitality.
As a family-owned independent brand of full service hotels, the Heritage Inn Hotels & Convention Centres strive to capture this classic hospitality experience while promoting enthusiasm, growth, and teamwork in our employees. We work together to deliver exceptional experiences for all who walk through our doors, while continuing to evolve and grow with the ever-changing hospitality industry.
The Heritage Inn Hotel & Convention Centre in Saskatoon, SK is currently seeking a full-time team member to oversee, direct, and manage our on-site Restaurant, Lounge, and Banquet departments and staff.
This position will include:
Coordinating weekly functions with our Chef/Kitchen Manager.
Managing Function contracts and confirmation sheets and following-up for changes, updates, guaranteed numbers, etc.
Ensuring post-function follow-ups are performed to thank the customer.
Providing supervision and effective ongoing training for all new and existing staff.
Coordinating the daily activities and schedules of all designated department staff.
Conducting performance evaluations.
Responding to any guest concerns and complaints quickly and efficiently.
Ensuring all new employees are properly orientated and all necessary paperwork is submitted.
Assisting with the counting and preparation of inventories.
Assisting and directing training programs in the food and beverage departments.
Conducting designated department staff meetings and also attending regular department staff & department head meetings.
Participating in annual budget process for the Food and Beverage division.
Ensuring that the hotel policies and procedures are adhered to by all staff.
Reviewing reports and labor costs on a daily basis and react accordingly by providing information and direction as may be required.
Maintaining an awareness of sales and activity in our rooms division in order to properly prepare the food and beverage departments and to assist in the handling of large groups.
Representing and promoting the property on and off-site.
Controlling and monitoring daily beverage control and inventory system.
Balancing and reconciling the VLT’S.
Who we are looking for:
A hardworking, knowledgeable and proactive management professional with at least two years of food and beverage experience.
Must be passionate about the hospitality industry and keeps current with the latest provincial and federation regulations and industry trends.
A hands-on and detail-oriented manager who believes in leading by example, and is always willing to jump in and help whenever required. Evening and weekend work will be required.
Does this sound like you? We encourage all qualified applicants to apply using our "Apply Now" button below or by emailing us directly at email@example.com.
Salary will be commensurate based on experience and education. Thank you to all applicants for their interest in this opportunity, only candidates selected for an interview will be contacted.