Why We Believe What We Believe
If you have ever stayed at a hotel, then you know that some of the most important aspects of your stay included a clean and comfortable room; good food served in a reasonable time; and warm, friendly hotel staff that made you feel welcomed. If they did their job properly, then you wanted to come back and stay at that hotel again and you probably even told your friends and family about how enjoyable your stay was.
The secret to making sure that good customer service happens time and time again starts with you, the employee, and us the company. We are committed to making sure that you are provided with great “internal customer service” so that you can provide great “external customer service” to our valued Guests who choose us over many other hotels and motels.
Our Current Job Openings
Food & Beverage Manager
This position will include:
Hire, train and supervise all restaurant staff and provide effective ongoing training for all new and existing staff.
Conduct performance evaluations of department staff.
Respond to guest concerns and complaints quickly and efficiently.
Coordinate daily activities and schedules of all department staff.
Coordinating weekly functions with our Chef/Kitchen Manager
Ensure all new employees are properly orientated.
Keep work area stocked, organized and clean at all times.
Ensure work areas and equipment are kept functional and orderly at all times, reporting any deficiencies as necessary.
Balancing and reconciling the VLTS.
Managing special event contracts and confirmation sheets and following-up with client.
Who we are looking for:
Shift and weekend work is required
Must be able to stand for long periods of time
Must wear a uniform
Some physical labor and heavy lifting is required
Must be able to perform efficiently under pressure and within time restraints
Must be honest and trustworthy
Must maintain well-groomed appearance at all times
Must know how to operate and perform routine maintenance on equipment located in the department
Must have physical stamina to maintain a rigorous pace of work
Food and Beverage Server Certification may be required
Food safe certificate may be required
Apply safe work practices where established
Excellent written and oral communication skills
Excellent organizational skills
Excellent supervisory skills
Knowledge of basic computer operation
Knowledge and Training:
Extensive knowledge of provincial labor standards regulations and WCB regualtions
Knowledge of WHMIS program
Knowledge of provincial liquor regulations
Training and Evaluation techniques
Short and Long Term Planning
Team Development techniques
Policy and Procedure Implementation
Discipline Maintenance and Conflict Resolution
A minimum of two years experience as a food and beverage server is required.
Thank you to all applicants for their interest in this opportunity, only candidates selected for an interview will be contacted.