Why We Believe What We Believe
If you have ever stayed at a hotel, then you know that some of the most important aspects of your stay included a clean and comfortable room; good food served in a reasonable time; and warm, friendly hotel staff that made you feel welcomed. If they did their job properly, then you wanted to come back and stay at that hotel again and you probably even told your friends and family about how enjoyable your stay was.
The secret to making sure that good customer service happens time and time again starts with you, the employee, and us the company. We are committed to making sure that you are provided with great “internal customer service” so that you can provide great “external customer service” to our valued Guests who choose us over many other hotels and motels.
Our Current Job Openings
Night Auditor
The Heritage Inn Hotel & Convention Centre in High River, Alberta is hiring!
**Please Note: This is an Overnight Shift from 11 pm to 7 am**
What You Will Do:
- Answer and direct calls appropriately.
- Process and confirm room reservations.
- Greet, register, and assign rooms to arriving guests.
- Present statements of charges to departing guests and receive payments.
- Perform daily reporting using computerized and manual systems.
- Answer enquiries regarding guest services.
- Process guest registrations through e-mail, telephone, or in-person.
- Ensure work areas are stocked and equipment is kept functional.
- Reconcile online reservations daily.
We Are Looking For Someone Who:
- Is a hardworking, positive, and proactive individual.
- Is able to work cooperatively with others.
- Is available for night weekend shifts.
- Cares about their professional appearance and follows uniform and dress code standards.
Skill Requirements:
- Excellent written and oral communication skills.
- Exceptional organizational skills.
- Professional telephone etiquette.
- Able to handle and solve customer related concerns and report them to a supervisor, as necessary.
Thank you to all applicants for their interest in this opportunity; only candidates selected for an interview will be contacted.
Job Types: Part-time, Permanent
Pay: $16.00 per hour
Benefits:
- Discounted or free food
- On-site parking
Schedule:
- Holidays
- Monday to Friday
- Night shift
- Weekends as needed
Work Location: In person
Kitchen Manager
The Heritage Inn Hotel & Convention Centre in High River, Alberta is currently seeking an experienced and enthusiastic full-time Kitchen Manager to lead, develop and support the kitchen team in effectively operating and managing the kitchen operations for our on-site Restaurant, Lounge, and Banquet departments.
Please note that the salary will be commensurate based on experience and education.
This position will include:
- Food purchasing, receiving and storing as per hotel standards.
- Ensuring the quality of all food prepared at all times and constantly checking for taste, temperature, and visual appeal.
- Ensuring any guest concerns and complaints are resolved quickly and efficiently.
- Making daily inspections of all fridges, freezers and food storerooms, to ensure proper par levels, inventory management, rotation and dating of all products.
- Ensuring kitchen and area is stocked, organized and cleaned at all times.
- Planning daily features and specials.
- Record food inventory.
- Maintain awareness of all food and fire safety regulation.
- Hire, train and supervise all kitchen staff and provide effective ongoing training ensuring certifications are up to date.
- Coordinate daily activities and schedules of all department staff.
- Conduct regular department staff meetings.
- Participate in the annual budget process to ensure financial objectives are met for the Food & Beverage Division.
Who we are looking for:
- A hardworking, knowledgeable and proactive professional with at least two years of kitchen supervisory experience and Food Safe certification.
- Preference will be given to candidates with Red Seal Certification or equivalent.
- Must be passionate about the food service industry and current with the latest provincial and federation regulations and industry trends.
- A hands-on and detail-oriented manager who believes in leading by example, and is always willing to jump in and help whenever required. Evening and weekend work will be required.
Thank you to all applicants for their interest in this opportunity, only candidates selected for an interview will be contacted.
Job Type: Full-time
Benefits
Dental care:
- Discounted or free food
- Extended health care
- On-site parking
Flexible language requirement:
- French not required
Schedule:
- Day shift
- Evening shift
- Monday to Friday
- Morning shift
- On call
- Weekends as needed
Experience:
- kitchen supervisory: 2 years (preferred)
- restaurant cooking: 1 year (preferred)
Work Location: In person