Job Application

This position will include:

Answering and directing all calls appropriately and efficiently

Process and confirm room reservations

Greet, register and assign rooms to arriving guests

Present statement of charges to departing guests and receive payment for services 

Perform daily reporting using computerized and manual systems

Answer enquiries regarding guest services and registration of guests by letter, e-mail, telephone or in person 

Ensure work areas are stocked and equipment is kept functional and orderly at all times

Responsible for the daily reconciliation of all online reservations 

Who we are looking for:

A hardworking, positive and proactive individual

Ability to work cooperatively

Night shift and weekend work is required

Must be well groomed and willing to wear a uniform as per the hotel dress code standards

Must abide by the dress code standards

Must be honest and trustworthy

Skill Requirements:

Excellent written and oral communication skills

Excellent organizational skills

Excellent telephone skills

Must have the ability to handle and solve customer related concerns and complaints and report to supervisor as necessary

Knowledge and Training:

Knowledge of clerical and basic accounting procedures

Aware of POS systems and basic computer operations

Industry Experience:

Previous experience in hospitality is an asset

Thank you to all applicants for their interest in this opportunity, only candidates selected for an interview will be contacted.