This position will include:
Demonstrating a thorough knowledge of all food and beverage menus items and their presentation; as well as, sides and choices associated with each item.
Ensure appropriate setup of function rooms per the function confirmation sheet. (i.e. Linens, glassware, flatware, meeting equipment and supplies, etc.) and clean up after function
Service of food and beverage requirements during functions
Clearing of cutlery, glassware, dishes etc. at appropriate intervals of food and beverage service.
Keep work area stocked, organized and clean at all times.
Respond to guest concerns and complaints quickly and efficiently.
Ensure work areas and equipment are kept functional and orderly at all times, reporting any deficiencies as necessary.
Perform any other job-related duties as assigned by the Banquet / Catering Manager.
Who we are looking for:
Must have well-groomed appearance at all times
Ability to work cooperatively
Must have physical stamina to maintain a rigorous pace of work
Apply safe work practices where established
Shift and weekend work is required
Must be able to stand for long periods of time
Must abide by the dress code standards
Some physical labour and heavy lifting is required
Must be able to perform efficiently under pressure and within time restraints
Must be honest and trustworthy
Excellent organizational skills
Must have the ability to handle and solve customer related concerns and complaints and report to supervisor as necessary
Knowledge and Training:
Knowledge of WHMIS program
Must be familiar with all the hotel amenities and services
Responsible liquor service certificate / training (Serve It Right)
Previous experience not required