Job Application

The Heritage Inn Hotel & Convention Centre is hiring!

This position will include:

• Demonstrating a thorough knowledge of all food and beverage menus items and their presentation; as well as, sides and choices associated with each item
• Serving and ensuring guests meals are pleasant and enjoyable
• Clear and reset tables
• Check tables for proper setting and supplies
• When necessary, take room service orders, set up the trays and deliver the orders. If necessary, remove/return dishes/room service trays from hallways
• Handle financial transactions within the restaurant during his or her shift
• Provide a reconciliation of cash, charges and floats throughout the shift
• Keep work area stocked, organized and clean at all times
• Respond to guest concerns and complaints quickly and efficiently
• Ensure work areas and equipment are kept functional and orderly at all times, reporting any deficiencies as necessary
• Perform any other job-related duties assigned by the supervisor

Who we are looking for:

• Must have well-groomed appearance at all times
• Ability to work cooperatively
• Must have physical stamina to maintain a rigorous pace of work
• Must know how to operate and perform routine maintenance on equipment located in the restaurant
• Apply safe work practices where established
• Must be available to work evenings and weekends
• Must be able to stand for long periods of time
• Must abide by the dress code standards
• Some physical labour and heavy lifting is required
• Must be able to perform efficiently under pressure and within time restraints
• Must be honest and trustworthy

Skill Requirements:

• Excellent written and oral communication skills
• Excellent organizational skills
• Must have the ability to handle and solve customer related concerns and complaints and report to supervisor as necessary

Knowledge and Training:

• Complete familiarity with operation of POS systems
• Knowledge of WHMIS program
• Responsible liquor service certificate / training is necessary

Industry Experience:

Minimum one-year previous experience as a server

Benefits include sick days, discounted hotel stays, and wholesale purchasing.

Thank you to all applicants for their interest in this opportunity, only candidates selected for an interview will be contacted.