The Heritage Inn Hotel & Convention Centre is hiring!
This position will include:
- Demonstrating a thorough knowledge of all food and beverage menus items and their presentation; as well as, sides and choices associated with each item
- Serving and ensuring guests meals are pleasant and enjoyable
- Clear and reset tables
- Check tables for proper setting and supplies
- When necessary, take room service orders, set up the trays and deliver the orders. If necessary, remove/return dishes/room service trays from hallways
- Handle financial transactions within the restaurant during his or her shift
- Provide a reconciliation of cash, charges and floats throughout the shift
- Keep work area stocked, organized and clean at all times
- Respond to guest concerns and complaints quickly and efficiently
- Ensure work areas and equipment are kept functional and orderly at all times, reporting any deficiencies as necessary
- Perform any other job-related duties assigned by the supervisor
Who we are looking for:
- Must have well-groomed appearance at all times
- Ability to work cooperatively
- Must have physical stamina to maintain a rigorous pace of work
- Must know how to operate and perform routine maintenance on equipment located in the restaurant
- Apply safe work practices where established
- Must be available to work evenings and weekends
- Must be able to stand for long periods of time
- Must abide by the dress code standards
- Some physical labour and heavy lifting is required
- Must be able to perform efficiently under pressure and within time restraints
- Must be honest and trustworthy
Skill Requirements:
- Excellent written and oral communication skills
- Excellent organizational skills
- Must have the ability to handle and solve customer related concerns and complaints and report to supervisor as necessary
Knowledge and Training:
- Complete familiarity with operation of POS systems
- Knowledge of WHMIS program
- Responsible liquor service certificate / training is necessary (SIRS/ProServe)
Industry Experience:
Minimum one-year previous experience as a server
Benefits also include: a sick plan, discounted hotel stays, and wholesale purchasing.
Thank you to all applicants for their interest in this opportunity, only candidates selected for an interview will be contacted.