Job Application

The Heritage Inn Hotel & Convention Centre is hiring!

This position will include:

• Demonstrating a thorough knowledge of all food and beverage menus items and their presentation; as well as, sides and choices associated with each item
• Serving and ensuring guests meals are pleasant and enjoyable
• Clear and reset tables
• Check tables for proper setting and supplies
• When necessary, take room service orders, set up the trays and deliver the orders. If necessary, remove/return dishes/room service trays from hallways
• Handle financial transactions within the restaurant during his or her shift
• Provide a reconciliation of cash, charges and floats throughout the shift
• Keep work area stocked, organized and clean at all times
• Respond to guest concerns and complaints quickly and efficiently
• Ensure work areas and equipment are kept functional and orderly at all times, reporting any deficiencies as necessary
• Perform any other job-related duties assigned by the supervisor

Who we are looking for:

• Must have well-groomed appearance at all times
• Ability to work cooperatively
• Must have physical stamina to maintain a rigorous pace of work
• Must know how to operate and perform routine maintenance on equipment located in the restaurant
• Apply safe work practices where established
• Must be available to work evenings and weekends
• Must be able to stand for long periods of time
• Must abide by the dress code standards
• Some physical labour and heavy lifting is required
• Must be able to perform efficiently under pressure and within time restraints
• Must be honest and trustworthy

Skill Requirements:

• Excellent written and oral communication skills
• Excellent organizational skills
• Must have the ability to handle and solve customer related concerns and complaints and report to supervisor as necessary

Knowledge and Training:

• Complete familiarity with operation of POS systems
• Knowledge of WHMIS program
• Responsible liquor service certificate / training is necessary (SIRS/ProServe)

Industry Experience:

Minimum one-year previous experience as a server

Benefits also include: a sick plan, discounted hotel stays, and wholesale purchasing.

Thank you to all applicants for their interest in this opportunity, only candidates selected for an interview will be contacted.