Careers

Why We Believe What We Believe

If you have ever stayed at a hotel, then you know that some of the most important aspects of your stay included a clean and comfortable room; good food served in a reasonable time; and warm, friendly hotel staff that made you feel welcomed.  If they did their job properly, then you wanted to come back and stay at that hotel again and you probably even told your friends and family about how enjoyable your stay was. 

The secret to making sure that good customer service happens time and time again starts with you, the employee, and us the company.  We are committed to making sure that you are provided with great   “internal customer service” so that you can provide great “external customer service” to our valued Guests who choose us over many other hotels and motels.


Our Current Job Openings

General Posting

Location: Pincher Creek, AB

The Heritage Inn Hotel & Convention Centre is hiring for a variety of positions! Whether you are interested in starting a career in hospitality, or continuing your professional growth in a management position, please apply!

The following locations are hiring:

- Pincher Creek, Alberta
- Taber, Alberta
- Moose Jaw, Saskatchewan
- Saskatoon, Saskatchewan
- Cranbrook, British Columbia

We are looking for caring, dedicated professionals with a passion for customer service. 
 
Open positions include:

- Maintenance Technician
- Housekeeping Manager
- Front Desk Manager
- Server
- Line Cook
- General Manager

If working at a respected establishment while helping others in a supportive environment excites you, we encourage you to get in touch.

How to apply:
 
1) Submit a resume to jobs@heritageinn.net and include the job title in the subject line, if possible. General applications are accepted, as well.
 
Due to the hiring process, please no walk-in applications. Thank you for your understanding.
 
2) Please be aware that not all hotels have every position available. Once received, the recruitment team will review your credentials and send your application to the appropriate management based on job availability. 
 
3) Please only apply if you are in Canada and legally able to work in the country. While we appreciate all applicants reaching out, only those who meet these requirements will be considered.

Maintenance Technician

Location: Pincher Creek, AB

The Heritage Inn Hotel & Convention Centre in Pincher Creek, Alberta is hiring!

What You Will Do:

  • Report to the Maintenance Manager and General Manager.
  • Operate industrial vacuum cleaners to remove scraps, dirt, heavy debris, and other refuse.
  • Wash windows, interior walls, and ceilings.
  • Empty trash cans and other waste containers.
  • Sweep, mop, scrub, and wax hallways, floors, and stairs.
  • Clean snow and ice from walkways and parking areas.
  • Cut grass and tend grounds.
  • Make adjustments and minor repairs to heating, cooling, ventilating, plumbing, and electrical systems.
  • Contact tradespersons or contractors for major repairs.
  • Perform other routine maintenance jobs such as painting and drywall repair.
  • May move heavy furniture, equipment, and supplies.
  • Ensure that security and safety measures are in place in the establishment.

Please Be Aware:

  • This job may require vigorous/heavy movement and lifting.
  • This job may require standing for long periods of time.

Benefits Include:

  • Discounted hotel stays and wholesale purchasing.

Thank you to all those who apply; candidates considered for an interview will be contacted directly.

Job Type: Full-time

Benefits:

  • Discounted or free food
  • On-site parking

Flexible language requirement:

  • French not required

Schedule:

  • Monday to Friday
  • On call
  • Weekends as needed

Work Location: In person

Maintenance Manager

Location: Pincher Creek, AB

The Heritage Inn Hotel & Convention Centre in Pincher Creek, Alberta is hiring!

What You Will Do:

  • Reporting to the hotel's General Manager, supervise and coordinate all maintenance tasks within the hotel.
  • Ensure that all the interior and exterior areas of the hotel are kept safe at all times.
  • Carry out repairs on the hotel equipment and buildings.
  • Order and pick up materials, when required.
  • Ensure that all maintenance requests are dealt with immediately.
  • Respond to guest concerns quickly and efficiently.
  • Coordinate daily activities and schedules of all maintenance staff.
  • Ensure cleanliness and chemical upkeep of the pool and hot tub within Provincial Health and Safety regulations.
  • Keep the maintenance shop organized and stocked.
  • Keep the boiler and electrical rooms clean, safe, and unobstructed at all times.
  • Inform the General Manager of all deficiencies that could result in issues.
  • Inform Front Desk staff immediately of all out of order guest rooms (OOO) and any current or upcoming maintenance projects that could jeopardize hotel guests.
  • Obtain quotes and coordinate the activities of outside contractors.
  • Attend department head meetings as required.
  • Ensure that safe work practices are being followed.
  • Establish and follow a schedule weekly, monthly, and annual preventative maintenance.
  • Keep a detailed log book on all daily activities and observations.

We Are Looking For Someone Who:

  • Applies safe work practices.
  • Cares about their professional appearance and follows uniform and dress code standards.
  • Is able to perform efficiently under pressure and within time restraints.
  • Is available for shift and weekend work.
  • Is available - or have alternative contact in place - on a 24 hour basis.
  • Works cooperatively with others.

Skill Requirements:

  • Can safely operate a wide range of power and hand tools.
  • Excellent written and oral communication skills.
  • Great organizational skills.
  • Strong customer service abilities.

Knowledge and Training:

  • Complete knowledge of WHMIS program.
  • General knowledge of tourism industry and attractions in the immediate area.
  • May require knowledge of basic computer operation.

Please Be Aware:

  • The job requires a rigorous pace of manual work.
  • May require long periods of standing.
  • Physical labour and heavy lifting is required.

Industry Experience:

  • A minimum of one year experience in a maintenance related position.
  • Hotel and/or Management experience an asset.

Thank you to all those who apply; those being considered for an interview will be contacted directly.

Job Type: Full-time

Benefits:

  • Discounted or free food
  • On-site parking

Flexible language requirement:

  • French not required

Schedule:

  • Monday to Friday
  • On call
  • Weekends as needed

Work Location: In person