Careers

Why We Believe What We Believe

If you have ever stayed at a hotel, then you know that some of the most important aspects of your stay included a clean and comfortable room; good food served in a reasonable time; and warm, friendly hotel staff that made you feel welcomed.  If they did their job properly, then you wanted to come back and stay at that hotel again and you probably even told your friends and family about how enjoyable your stay was. 

The secret to making sure that good customer service happens time and time again starts with you, the employee, and us the company.  We are committed to making sure that you are provided with great   “internal customer service” so that you can provide great “external customer service” to our valued Guests who choose us over many other hotels and motels.


Our Current Job Openings

Line Cook

Location: Pincher Creek, AB

The Heritage Inn Hotel & Convention Centre in Pincher Creek, Alberta is Hiring!

What You Will Do:

  • Preparing food orders as quickly and efficiently as possible
  • Setting up bussing and sorting stations
  • Washing and sanitizing dishes
  • Relocating clean dishes and cookware to designated areas
  • Keeping the work area stocked, organized, and clean at all times
  • Ensuring work areas and equipment are kept functional and orderly at all times, reporting any deficiencies as necessary
  • Preparing and issuing meals or products requested by other departments
  • Ensuring fridges, freezers, storerooms, and areas where food is stored are kept secure and sanitized
  • Referring to the kitchen logbook and keeping updated on specials, soup of the day, and functions at the hotel
  • Receiving deliveries
  • Performing any other job-related duties assigned by the kitchen manager or Sous Chef

We Are Looking For Someone Who:

  • Is a hardworking, positive, and proactive individual
  • Is able to perform efficiently under pressure and within time restraints
  • Cares about their professional appearance and follows uniform and dress code standards
  • Works cooperatively with others
  • Is able to work evenings and weekends when required
  • Applies safe work practices and is aware of food handing laws and requirements
  • Has excellent organizational skills

Please Be Aware:

  • The job requires a repetitive and quick pace of work
  • The job may require standing for long periods of time
  • Some physical labour and heavy lifting is required

Knowledge and Training:

  • Knowledge of the WHMIS program

Thank you to all applicants for their interest in this opportunity, but only candidates selected for an interview will be contacted.

Job Type: Full-time

Benefits:

  • Discounted or free food
  • On-site parking

Experience:

  • Kitchen: 1 year (preferred)

Work Location: In person

Maintenance Manager

Location: Pincher Creek, AB

The Heritage Inn Hotel & Convention Centre in Pincher Creek, Alberta is hiring!

What You Will Do:

  • Reporting to the hotel's General Manager, supervise and coordinate all maintenance tasks within the hotel.
  • Ensure that all the interior and exterior areas of the hotel are kept safe at all times.
  • Carry out repairs on the hotel equipment and buildings.
  • Order and pick up materials, when required.
  • Ensure that all maintenance requests are dealt with immediately.
  • Respond to guest concerns quickly and efficiently.
  • Coordinate daily activities and schedules of all maintenance staff.
  • Ensure cleanliness and chemical upkeep of the pool and hot tub within Provincial Health and Safety regulations.
  • Keep the maintenance shop organized and stocked.
  • Keep the boiler and electrical rooms clean, safe, and unobstructed at all times.
  • Inform the General Manager of all deficiencies that could result in issues.
  • Inform Front Desk staff immediately of all out of order guest rooms (OOO) and any current or upcoming maintenance projects that could jeopardize hotel guests.
  • Obtain quotes and coordinate the activities of outside contractors.
  • Attend department head meetings as required.
  • Ensure that safe work practices are being followed.
  • Establish and follow a schedule weekly, monthly, and annual preventative maintenance.
  • Keep a detailed log book on all daily activities and observations.

We Are Looking For Someone Who:

  • Applies safe work practices.
  • Cares about their professional appearance and follows uniform and dress code standards.
  • Is able to perform efficiently under pressure and within time restraints.
  • Is available for shift and weekend work.
  • Is available - or have alternative contact in place - on a 24 hour basis.
  • Works cooperatively with others.

Skill Requirements:

  • Can safely operate a wide range of power and hand tools.
  • Excellent written and oral communication skills.
  • Great organizational skills.
  • Strong customer service abilities.

Knowledge and Training:

  • Complete knowledge of WHMIS program.
  • General knowledge of tourism industry and attractions in the immediate area.
  • May require knowledge of basic computer operation.

Please Be Aware:

  • The job requires a rigorous pace of manual work.
  • May require long periods of standing.
  • Some physical labour and heavy lifting is required.

Industry Experience:

  • A minimum of one year experience in a maintenance related position.
  • Hotel and/or Management experience an asset.

Thank you to all those who apply; those being considered for an interview will be contacted directly.

Job Type: Full-time

Benefits:

  • Discounted or free food
  • On-site parking

Flexible Language Requirement:

  • French not required

Schedule:

  • Monday to Friday
  • On call
  • Weekends as needed

Experience:

  • Maintenance related: 1 year (preferred)

Licence/Certification:

  • WHMIS Certification (preferred)

Work Location: In person

Housekeeping Supervisor

Location: Pincher Creek, AB

The Heritage Inn Hotel & Convention Centre in Pincher Creek, Alberta is hiring!

What You Will Do:

  • Implement the hotel standards within the housekeeping and laundry departments.
  • Monitor and evaluate work performance and procedures for the departments.
  • Thoroughly inspect rooms cleaned each day.
  • Perform inspection rounds to ensure that policies are being met.
  • Assist with the hiring and training of the Housekeeping and Laundry staff.
  • Ensure work areas, equipment, and laundry facilities are kept functional and orderly.
  • Conduct department staff meetings.
  • Respond to guest concerns quickly and efficiently.
  • Coordinate schedules and tasks of staff.
  • Keep work areas stocked and organized as defined by the task list and cleaning schedules.

We Are Looking For Someone Who:

  • Is available for shift and weekend work.
  • Cares about their professional appearance and follows uniform and dress code standards.
  • Is able to perform efficiently under pressure and within time restraints.
  • Works cooperatively with others.
  • Has knowledge of and experience with operating and performing routine maintenance on equipment in the housekeeping and laundry departments.
  • Demonstrates knowledge of basic computer operation.
  • Applies safe work practices.

Skill Requirements:

  • Excellent written and oral communication skills.
  • Exceptional organizational and supervisory skills.
  • Must have the ability to handle and solve customer related concerns.
  • Able to perform short and long term planning.
  • Strong customer service skills.
  • Other skills include: Team Development, Policy and Procedure Implementation, Delegation, Problem Solving, Discipline Maintenance, and Conflict Resolution.

Knowledge and Training:

  • Knowledge of provincial labour standards regulations.
  • Knowledge of WCB regulations.
  • Experience with Recruitment, Training, and Evaluation.
  • Complete knowledge of WHMIS program

Please Be Aware:

  • The job includes standing for long periods of time.
  • Some physical labour and heavy lifting is required.

Thank you to all applicants for their interest in this opportunity; only candidates selected for an interview will be contacted.

Job Types: Permanent, Full-time

Schedule:

  • 8 hour shift
  • Day shift
  • Evening shift
  • Monday to Friday
  • Weekends as needed

Experience:

  • Housekeeping: 1 year (preferred)

Work Location: In person

Server

Location: Pincher Creek, AB

The Heritage Inn Hotel & Convention Centre in Pincher Creek, Alberta is looking for lounge servers to join our team!

About Us: At the Heritage Inn Hotel, we believe in creating memorable experiences for our guests. Our lounge is a cozy and welcoming haven where guests can unwind, socialize, and savor delicious food and drinks. We take pride in our commitment to exceptional service and a warm, friendly atmosphere.

What You Will Do:

  • Greet guests with a warm and friendly demeanour.
  • Take food and beverage orders accurately.
  • Recommend menu items and specials.
  • Deliver food and drinks promptly and efficiently.
  • Ensure guests have an exceptional dining experience.
  • Handle guest inquiries and concerns.
  • Collaborate with colleagues to maintain smooth service.
  • Assist in setting-up and cleaning tables in the lounge area.
  • Maintain a thorough knowledge of our menu and drink offerings.

We Are Looking For Someone Who:

  • Has previous experience in a similar role.
  • Demonstrates exceptional customer service skills.
  • Has strong communication and interpersonal abilities.
  • Demonstrates attention to detail and a focus on guest satisfaction.
  • Has a positive attitude and a team player mentality.
  • Has a Food Safe Certification (or the willingness to obtain).
  • Has a ProServe Certification (or the willingness to obtain).

Please Be Aware:

  • This is a fast-paced job that entails multi-tasking.
  • This job requires standing for long periods of time.

Thank you to all candidates who apply; only those considered for an interview will be contacted.

Job Types: Full-time, Part-time

Benefits:

  • Discounted or free food
  • On-site parking

Flexible Language Requirement:

  • French not required

Schedule:

  • Day shift
  • Evening shift
  • Monday to Friday
  • Morning shift
  • Weekends as needed

Work Location: In person