Careers

Why We Believe What We Believe

If you have ever stayed at a hotel, then you know that some of the most important aspects of your stay included a clean and comfortable room; good food served in a reasonable time; and warm, friendly hotel staff that made you feel welcomed.  If they did their job properly, then you wanted to come back and stay at that hotel again and you probably even told your friends and family about how enjoyable your stay was. 

The secret to making sure that good customer service happens time and time again starts with you, the employee, and us the company.  We are committed to making sure that you are provided with great   “internal customer service” so that you can provide great “external customer service” to our valued Guests who choose us over many other hotels and motels.


Our Current Job Openings

General Posting

Location: Pincher Creek, AB

The Heritage Inn Hotel & Convention Centre is hiring for a variety of positions! Whether you are interested in starting a career in hospitality, or continuing your professional growth in a management position, please apply!

The following locations are hiring:

- Pincher Creek, Alberta
- Taber, Alberta
- Moose Jaw, Saskatchewan
- Saskatoon, Saskatchewan
- Cranbrook, British Columbia

We are looking for caring, dedicated professionals with a passion for customer service. 
 
Open positions include:

- Maintenance Technician
- Housekeeping Manager
- Front Desk Manager
- Server
- Line Cook
- General Manager

If working at a respected establishment while helping others in a supportive environment excites you, we encourage you to get in touch.

How to apply:
 
1) Submit a resume to jobs@heritageinn.net and include the job title in the subject line, if possible. General applications are accepted, as well.
 
Due to the hiring process, please no walk-in applications. Thank you for your understanding.
 
2) Please be aware that not all hotels have every position available. Once received, the recruitment team will review your credentials and send your application to the appropriate management based on job availability. 
 
3) Please only apply if you are in Canada and legally able to work in the country. While we appreciate all applicants reaching out, only those who meet these requirements will be considered.

Restaurant Server (Part-time)

Location: Pincher Creek, AB

The Heritage Inn Hotel & Convention Centre is looking for restaurant servers to join our team!

*Only apply for this position if you currently reside in or near Pincher Creek, AB . Or willing to relocate.*

This position will include:

Demonstrating a thorough knowledge of all food and beverage menus items and their presentation; as well as, sides and choices associated with each item

Serving and ensuring guests meals are pleasant and enjoyable

Clear and reset tables

Check tables for proper setting and supplies

When necessary, take room service orders, set up the trays and deliver the orders. If necessary, remove/return dishes/room service trays from hallways

Handle financial transactions within the restaurant during his or her shift

Provide a reconciliation of cash, charges and floats throughout the shift

Keep work area stocked, organized and clean at all times

Respond to guest concerns and complaints quickly and efficiently

Ensure work areas and equipment are kept functional and orderly at all times, reporting any deficiencies as necessary

Perform any other job-related duties assigned by the supervisor

Who we are looking for:

Must have well-groomed appearance at all times

Ability to work cooperatively

Must have physical stamina to maintain a rigorous pace of work

Must know how to operate and perform routine maintenance on equipment located in the restaurant

Apply safe work practices where established

Must be available to work evenings and weekends

Must be able to stand for long periods of time

Must abide by the dress code standards

Some physical labour and heavy lifting is required

Must be able to perform efficiently under pressure and within time restraints

Must be honest and trustworthy

Skill Requirements:

Excellent written and oral communication skills

Excellent organizational skills

Must have the ability to handle and solve customer related concerns and complaints and report to supervisor as necessary

Knowledge and Training:

Responsible liquor service certificate / training (ProServe)

Industry Experience:

Previous experience as a server is an asset.

Thank you to all applicants for their interest in this opportunity, only candidates selected for an interview will be contacted.

Job Type: Part-time

Pay: From $15.00 per hour

Additional pay:

  • Tips

Flexible language requirement:

  • French not required

Schedule:

  • Evening shift
  • Monday to Friday
  • Weekends as needed

Work Location: In person

Front Desk Agent (Part-time)

Location: Pincher Creek, AB

The Heritage Inn Hotel & Convention Centre in Pincher Creek, Alberta is hiring!

Please only apply if you are in the Pincher Creek area, thank you.

What You Will Do:

  • Answer and direct all calls appropriately and efficiently
  • Process and confirm room reservations
  • Greet, register, and assign rooms to arriving guests
  • Present statement of charges to departing guests and receive payment for services
  • Respond to guests' questions and/or concerns
  • Ensure work areas and equipment are kept functional and orderly at all times

We Are Looking For Someone Who:

  • Is a hardworking, positive, and proactive individual
  • Is able to work cooperatively with other
  • Is available for morning, afternoon, evening, and weekend work
  • Cares about their professional appearance and follows uniform and dress code standards

Skill Requirements:

  • Excellent written and oral communication skills
  • Great organizational skills
  • Proficient telephone skills
  • The ability to handle and solve customer related concerns and complaints and report to supervisor as necessary

Knowledge and Training:

  • Knowledge of clerical and basic accounting procedures
  • Aware of POS systems and basic computer operations

Industry Experience:

  • Minimum one-year previous experience as a front desk attendant

Thank you to all applicants for their interest in this opportunity; only candidates selected for an interview will be contacted.

Job Types: Part-time

Benefits:

  • Discounted or free food
  • On-site parking

Schedule:

  • Day shift
  • Evening shift
  • Monday to Friday
  • Night shift
  • Weekends as needed

Work Location: In person

Line Cook (Part-time)

Location: Pincher Creek, AB

Heritage Inn Hotel & Convention Centre in Pincher Creek, Alberta is hiring!

What You Will Do:

  • Prepare food orders as quickly and efficiently as possible
  • Keep work area stocked, organized, and clean at all times
  • Ensure work areas and equipment are kept functional and orderly at all times, reporting any deficiencies as necessary
  • Prepare and issue products requested by requisition for other departments
  • Ensure fridges, freezers, storerooms, and areas where food is stored are kept secure
  • Stay up to date on soup of the day, specials, or functions and prepare accordingly
  • Assist with the receiving and proper storage of all deliveries
  • Perform any other job-related duties assigned by the supervisor

We Are Looking For Someone Who:

  • Cares about their professional appearance and follows uniform and dress code standards
  • Works cooperatively with others
  • Knows how to operate and perform routine maintenance on equipment located in the kitchen
  • Applies safe work practices
  • Is able to perform efficiently under pressure and within time restraints
  • Is able to work shift and weekend work

Skill Requirements:

  • Previous experience in the food industry is an asset (2 years or more preferred)
  • Knowledge of and experience with Canadian cuisine is an asset
  • Excellent communication skills
  • Great organizational skills
  • Must have the ability to handle and solve customer related concerns and report to supervisor, as necessary
  • Knowledge of WHMIS program
  • Food Safe Level I certificate is required

Other:

  • Job may require heavy lifting, standing for long periods of time, and working at a rigorous pace
  • Benefits: Discounted or free food

Thank you to all applicants for their interest in this opportunity; only candidates selected for an interview will be contacted.

Job Type: Part-time

Benefits:

  • Dental care
  • Discounted or free food
  • Vision care

Schedule:

  • Evening shift
  • Every Weekend
  • Monday to Friday

Work Location: In person