Why We Believe What We Believe
If you have ever stayed at a hotel, then you know that some of the most important aspects of your stay included a clean and comfortable room; good food served in a reasonable time; and warm, friendly hotel staff that made you feel welcomed. If they did their job properly, then you wanted to come back and stay at that hotel again and you probably even told your friends and family about how enjoyable your stay was.
The secret to making sure that good customer service happens time and time again starts with you, the employee, and us the company. We are committed to making sure that you are provided with great “internal customer service” so that you can provide great “external customer service” to our valued Guests who choose us over many other hotels and motels.
Our Current Job Openings
Night Auditor - Part-time
This position will include:
Answering and directing all calls appropriately and efficiently
Process and confirm room reservations
Greet, register and assign rooms to arriving guests
Present statement of charges to departing guests and receive payment for services
Respond to guest’s questions or concerns
Ensure work areas and equipment are kept functional and orderly at all times
Who we are looking for:
A hardworking, positive and proactive individual
Ability to work cooperatively
Night shift and weekend work is required
Must be well groomed and willing to wear a uniform as per the hotel dress code standards
Must abide by the dress code standards
Must be honest and trustworthy
Skill Requirements:
Excellent written and oral communication skills
Excellent organizational skills
Excellent telephone skills
Must have the ability to handle and solve customer related concerns and complaints and report to supervisor as necessary
Knowledge and Training:
Knowledge of clerical and basic accounting procedures
Aware of POS systems and basic computer operations
Industry Experience:
Previous experience in hospitality is an asset
Thank you to all applicants for their interest in this opportunity, only candidates selected for an interview will be contacted.