Job Application

The Heritage Inn Hotel & Convention Centre in Pincher Creek, Alberta is hiring!

What You Will Do:

• Provide ongoing evaluation of staff work performance for the Housekeeping and Laundry departments.
• Implement and maintain procedures that ensure smooth operation and meet the hotel's standards.
• Thoroughly inspect rooms cleaned each day.
• Monitor assigned areas through inspection rounds to ensure that quality standards and departmental policies are being met.
• Hire, train, and supervise all Housekeeping and Laundry staff and provide ongoing training for all new and existing staff as determined in the evaluation process.
• Ensure work areas, equipment, and laundry facilities are kept functional and orderly at all times.
• Conduct department staff meetings.
• Respond to guest concerns quickly and professionally.
• Coordinate schedules of the departments' staff and delegate tasks, as necessary.
• Keep work areas stocked, organized, and clean at all times as defined by the posted task list and the cleaning schedule.

We Are Looking For Someone Who:

• Performs efficiently under pressure and within time restraints.
• Works cooperatively with others.
• Demonstrates strong leadership qualities.
• Applies safe work practices.

Please Be Aware:

• Shift and weekend work is required.
• The job requires periods of standing for a long time.
• Some physical labour and heavy lifting is required.

Skill Requirements:

• Excellent organizational skills
• Exceptional customer service
• Strong communication and supervisory skills

Knowledge and Training:

• Extensive knowledge of provincial labour standards and regulations
• Experience in the Following Areas: Recruitment, Training, Evaluation; Short and Long-Term Planning; Guest Relations; Team Development; Policy and Procedure; Implementation; Delegation and Staff Coordination
• Complete knowledge of the WHMIS program

Industry Experience:

• Previous experience as an assistant Housekeeping Manager or Housekeeping Supervisor is an asset.

Thank you to all applicants for their interest in this opportunity; only candidates selected for an interview will be contacted.