Job Application

Front Desk Attendant · Part-time

Location: Pincher Creek, AB

This position will include:

Answering and directing all calls appropriately and efficiently

Process and confirm room reservations

Greet, register and assign rooms to arriving guests

Present statement of charges to departing guests and receive payment for services

Perform daily reporting using computerized and manual systems

Answer enquiries regarding guest services and registration of guests by letter, e-mail, telephone or in person

Ensure work areas are stocked and equipment is kept functional and orderly at all times

Responsible for the daily reconciliation of all online reservations


Who we are looking for:

A hardworking, positive and proactive individual

Ability to work cooperatively

Must be available to work shift work during the evening/night, daytime and weekends

Must be well groomed and willing to wear a uniform as per the hotel dress code standards

Must abide by the dress code standards

Must be honest and trustworthy


Skill Requirements:

Excellent written and oral communication skills

Excellent organizational skills

Excellent telephone skills

Must have the ability to handle and solve customer related concerns and complaints and report to supervisor as necessary


Knowledge and Training:

Knowledge of clerical and basic accounting procedures

Aware of POS systems and extensive knowledge of basic computer operations

Knowledge of point of sale and hotel management computer systems

Have general knowledge of the tourism industry and attractions in the immediate area


Industry Experience:

Previous experience in hospitality and customer service is an asset


Thank you to all applicants for their interest in this opportunity, only candidates selected for an interview will be contacted.

Application Form

Pincher Creek, AB
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